
The childproof locks are located on the
rear edge of each rear door. You must set
the lock separately for each door.
Move the lock control up or down to
engage or disengage the childproof lock.
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F650750 (TBC), enUSA, First Printing Child SafetyE162719  

Importance of Maintaining the
Diesel Exhaust Fluid Level
In order for the selective catalytic reduction
system to operate correctly the diesel
exhaust fluid level must be maintained.
A message appears in the information
display when the diesel exhaust fluid level
is low and needs to be refilled. When you
see a warning message, refill the tank as
soon as possible.  See Information
Messages (page 64).
Filling the Diesel Exhaust Fluid
Tank WARNINGS
Make sure that diesel exhaust fluid
does not come into contact with
eyes, skin or clothing. Should any
diesel exhaust fluid contact your eyes,
flush them with plenty of water and
contact a physician. Clean affected skin
with soap and water. If any diesel exhaust
fluid is swallowed, drink plenty of water
and contact a physician immediately. Refill diesel exhaust fluid in a
well-ventilated area. When opening
the cap on the diesel exhaust fluid
tank or bottle containing diesel exhaust
fluid, ammonia vapors may escape. The
vapors can be irritating to skin, eyes and
mucous membranes. Inhaling ammonia
vapors can cause burning to the eyes,
throat and nose and cause coughing and
watery eyes. The diesel exhaust fluid tank has a blue
filler cap and the tank is behind the
left-hand front wheel. Fill the tank using a
fluid pump at a diesel exhaust fluid filling
station or a diesel exhaust fluid container.
We recommend Motorcraft® diesel
exhaust fluid, the containers are spill proof
and stop the flow of fluid when the tank is
full.  See Capacities and Specifications
(page 
256).
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F650750 (TBC), enUSA, First Printing Fuel and RefuelingE210722  E163354)E163354  

•
Shift to a lower gear when driving down
a long or steep hill. Do not apply the
brakes continuously, as they may
overheat and become less effective.
• If your transmission is equipped with
the Tow/Haul feature, use this feature
when towing. This provides engine
braking and helps eliminate excessive
transmission shifting for optimum fuel
economy and transmission cooling.
• Allow more distance for stopping with
a trailer attached. Anticipate stops and
brake gradually.
TRANSPORTING THE VEHICLE WARNING
To reduce the risk of personal injury
or property damage when manually
releasing the spring brakes, be sure
to block the wheels so the vehicle cannot
move once the brakes are released. Note:
Make sure to connect your vehicle
securely to the tow vehicle and that the tow
vehicle ’s parking brakes are set before
releasing the disabled vehicle ’s spring
brakes.
Before moving the disabled vehicle, check
for adequate road clearance of vehicle
components. If possible, unload the
disabled vehicle before towing. This
reduces any abnormal load to the vehicle
components resulting from the towing
procedures. Before towing, make sure to
release the parking brake fully. You can
reset the spring-actuated type parking
brake by recharging the air system with at
least 64 psi (441 kPa) of air. If the brake
system does not retain air pressure, then
you must release the spring brakes
manually.  See 
Parking Brake (page 121). Towing the Vehicle with the Front
Wheels Suspended
Note:
To avoid transmission damage, do
not tow your vehicle even a short distance
without suspending rear wheels or removing
the axle shafts or driveshaft.
Note: When towing a vehicle equipped with
a tandem axle from the front, raise the
forward rear axle so it can clear the road
surface and secure it to the frame with
chains or U-bolts, allowing only the rear rear
axle to contact the road surface. Remove
axle shafts from the rear rear axle assembly.
Cover the wheel hub ends to prevent loss
of axle lubricant and entrance of
contaminants. Use extreme care in securing
the chains or U-bolts to avoid possible
damage to the brake lines, hoses or other
components.
When it is necessary to tow a vehicle with
the front wheels suspended, take extra
precautions to avoid transmission or
differential damage:
• Remove the axle shafts from the axle
assembly to prevent the wheels from
driving the differential and the
transmission.
• Cover the wheel hub ends to prevent
loss of axle lubricant and entrance of
other contaminants. If you do not
remove the axle shafts, removal of the
driveshaft is required.
Towing the Vehicle with the Rear
Wheels Suspended
Note: To avoid damage to the cab roof or
air deflector when towing your vehicle
backward (rear wheels suspended), remove
the air deflector.
Whenever possible, it is preferable to tow
a disabled vehicle from the rear by raising
the rear of the chassis. When towing a
vehicle with the rear of the chassis
suspended, you must lock the front wheels
in the straight-ahead position.
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F650750 (TBC), enUSA, First Printing Towing 

THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
158
F650750 (TBC), enUSA, First Printing Customer Assistance 

Note:
Never use abrasive materials, for
example steel wool or plastic pads as they
can scratch the chrome surface.
Note: Do not use chrome cleaner, metal
cleaner or polish on wheels or wheel covers.
Exterior Plastic Parts
For routine cleaning we recommend
Motorcraft Detail Wash. If tar or grease
spots are present, we recommend
Motorcraft Bug and Tar Remover.
Stripes or Graphics (If Equipped)
Do not use a commercial or high-pressure
sprayer on the surface or edge of stripes
and graphics. This can damage them and
cause the edges to peel away from the
vehicle surface.
Underbody
Flush the complete underside of your
vehicle frequently. Keep body and door
drain holes free of debris or foreign
material.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
• Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles. •
Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
• Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
226
F650750 (TBC), enUSA, First Printing Vehicle Care 

with or in communication with any
positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs. You agree to cease
using this Data if you fail to comply with
these terms and conditions.
Limited Warranty
NAV2 warrants that (a) the Data will
perform substantially in accordance with
the accompanying written materials for a
period of ninety (90) days from the date
of receipt, and (b) any support services
provided by NAV2 shall be substantially as
described in applicable written materials
provided to you by NAV2, and NAV2’
s
support engineers will make commercially
reasonable efforts to solve any problem
issues.
rigCustomer Remedies
NAV2 and its suppliers’  entire liability and
your exclusive remedy shall be, at NAV2’ s
sole discretion, either (a) return of the price
paid, if any, or (b) repair or replacement of
the Data that do not meet NAV2’ s Limited
Warranty and that are returned to NAV2
with a copy of your receipt. This Limited
Warranty is void if failure of the Data has
resulted from accident, abuse, or
misapplication. Any replacement Data will
be warranted for the remainder of the
original warranty period or thirty (30) days,
whichever is longer. Neither these remedies
nor any product support services offered
by NAV2 are available without proof of
purchase from an authorized international
source. No Other Warranty:
EXCEPT FOR THE LMITED WARRANTY
SET FORTH ABOVE AND TO THE EXTENT
PERMITTED BY APPLICABLE LAW, NAV2
AND ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) DISCLAIM
ANY WARRANTIES, EXPRESS OR IMPLIED,
OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OWNERSHIP OR
NON-INFRINGEMENT. Certain warranty
exclusions may not be permitted under
applicable law, so to that extent the above
exclusion may not apply to you.
Limited Liability:
TO THE EXTENT PERMITTED BY
APPLICABLE LAW, NAV2 AND ITS
LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) SHALL NOT
BE LIABLE TO YOU: IN RESPECT OF ANY
CLAIM, DEMAND OR ACTION,
IRRESPECTIVE OF THE NATURE OF THE
CAUSE OF THE CLAIM, DEMAND OR
ACTION ALLEGING ANY LOSS, INJURY OR
DAMAGES, DIRECT OR INDIRECT, WHICH
MAY RESULT FROM THE USE OR
POSSESSION OF THE INFORMATION; OR
FOR ANY LOSS OF PROFIT, REVENUE,
CONTRACTS OR SAVINGS, OR ANY
OTHER DIRECT, INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF YOUR USE OF OR
INABILITY TO USE THIS INFORMATION,
ANY DEFECT IN THE INFROMATION, OR
THE BREACH OF THESE TERMS OR
CONDITIONS, WHETHER IN AN ACTION
IN CONTRACT OR TORT OR BASED ON A
WARRANTY, EVEN IF NAV2 OR ITS
LICENSORS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. UNDER
NO CIRCUMSTANCES SHALL NAV2’
s OR
ITS SUPPLIERS ’ LIABILITY HEREUNDER
EXCEED THE PRICE PAID. Certain liability
exclusions may not be permitted under
applicable law, so to that extent the above
exclusion may not apply to you.
363
F650750 (TBC), enUSA, First Printing Appendices