Phone Voice Commands
Press the voice icon and say:
Voice Commands
Phone
You can then say any of the following
commands.
Call History Incoming
Call History Missed
Call History Outgoing
Phonebook ___
Phonebook ___ at Home
Phonebook ___ at Work
Phonebook ___ in Office
Phonebook ___ on Cell
___ is a dynamic listing that should be the
name of a contact in your phonebook. For
example you could say "Call Mom".
You can also say any of the following: Voice Command
Call ___
Call ___ at Home
Call ___ at Work
Call ___ in Office
Call ___ on Mobile
Call ___ on Other
Dial
None of these commands are available
until you completely download your cell
phone information using Bluetooth. ___ is a dynamic listing that should be the
name of a contact in your phonebook. For
example you could say "Call Mom".
The following commands are only
available during active calls: Voice Commands
Go To Privacy
Hold
Join
Phone Menu Commands
To access the phone menu with voice
commands, press the voice button and
when prompted say: Voice Command
[Phone] Menu
You can then say any of the following:
[Phone] Connections | [Media] Connec-
tions | [Bluetooth] Connections
[Phone] Settings [Message] Notification
On
[Phone] Settings [Message] Notification
Off
[Phone] Settings [Set] Phone Ringer
[Phone] Settings [Set] Ringer 1
[Phone] Settings [Set] Ringer 2
[Phone] Settings [Set] Ringer 3
[Phone] Settings [Set] Ringer Off
Battery
Phone Name
Signal
285
F650750 (TBC), enUSA, First Printing SYNC™
Action and Description
Message
Allows you to download your unread messages to SYNC. To
download the messages, press the OK button to select. The
display indicates the system is downloading your messages.
When downloading is complete, SYNC returns you to the
inbox.
Download now
Allows you to delete current text messages from SYNC. To
delete the messages, press the
OK button to select. The
display indicates when it is finished deleting all your text
messages. SYNC returns you to the text message menu.
Delete All Messages?
Press the
OK button to exit the current menu.
Return
Accessing Your Phone Settings
These are cell phone-dependent features.
Your cell phone settings allow you to
access and adjust some features. For
example ring tones, text message
notifications, modifying your phonebook
and setting up automatic downloads.
Press the phone button, then scroll to: Action and Description
Message
Press the
OK button.
Phone settings
Select one of the following:
See the provider, name, signal power, battery power and roaming
status of your connected cell phone.
Phone status
Press
OK to select and scroll to view the information. When done,
press OK again to return to the phone status menu.
Select which ring tone sounds during an incoming call. You can choose
one of the system ring tones or your cell phone ring tones.
Set ringtone
Press the
OK button and scroll to hear the available options. You can
also choose to use your phone's ring tone.
Press the
OK button to select the desired ring tone. If your cell phone
supports in-band ringing, your cell phone ring plays when you choose
the phone ringer option.
You have the option of hearing an audible tone to notify you when a
text message arrives.
Text msg notify
291
F650750 (TBC), enUSA, First Printing SYNC™
Phone issues
Possible solution(s)
Possible cause(s)
Issue
Review your phone's manual
about audio adjustments.
The audio control settings
on your phone may be
affecting SYNC perform-
ance.
There is excessive back-
ground noise during a phone
call.
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
During a call, I can hear the
other person but they
cannot hear me.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
SYNC is not able to down-
load my phonebook.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
Try pushing your phonebook
contacts to SYNC by using
the Add Contacts feature.
Use the SYNCmyphone
feature available on the
website.
Try pushing your phonebook
contacts to SYNC by using
the Add Contacts feature.
This may be a limitation on
your phone's capability.
The system says Phonebook
Downloaded but the
phonebook in SYNC is
empty or missing contacts.
If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
Remove any pictures or
special ring tones associ-
ated with the missing
contact.
305
F650750 (TBC), enUSA, First Printing SYNC™
Phone issues
Possible solution(s)
Possible cause(s)
Issue
Depending upon your phone,
you may have to grant SYNC
permission to access your
phonebook contacts. Make
sure to confirm when
prompted by your phone
during the phonebook
download.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
I am having trouble
connecting my phone to
SYNC.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
Try deleting your device
from SYNC, deleting SYNC
from your device and trying
again.
Check the security and auto
accept and prompt always
settings relative to the SYNC
Bluetooth connection on
your phone.
Update your device's firm-
ware.
Turn off the Auto phone-
book download setting.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
Text messaging is not
working on SYNC.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
306
F650750 (TBC), enUSA, First Printing SYNC™
USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
device malfunction.
I am having trouble
connecting my device.
Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the
device and the USB port.
Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
leaving the device in your
vehicle during very hot or
cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the
car.
Review the device compatib-
ility chart on the SYNC
website to confirm your
phone supports the
Bluetooth audio streaming
function.
This is a phone-dependent
feature.
The device is not connected.
Bluetooth audio does not
stream.
Make sure you correctly
connect the device to SYNC,
and that you have pressed
play on your device.
Make sure that all song
details are populated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC does not recognize
music that is on my device.
Some devices require you to
change the USB settings
from mass storage to MTP
class.
The file may be corrupted.
The song may have copy-
right protection, which does
not allow it to play.
307
F650750 (TBC), enUSA, First Printing SYNC™
AUXILIARY SWITCHES
For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
•
When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
equipped with radio transmitters, for
example, two-way radios, telephones
and theft alarms. Any such equipment
installed in your vehicle should comply
with Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulations, and
should be installed by an authorized
dealer.
• An authorized dealer needs to install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if the manufacturer did not design the
mobile communication system
specifically for automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle. The auxiliary switch option package
provides four switches, mounted in the
center of the instrument panel. These
switches operate only while the ignition is
in the on position, whether the engine is
running or not. Ford recommends, however,
that the engine remain running to maintain
battery charge when using the auxiliary
switches for extended periods of time or
higher current draws.
Note:
When your vehicle has a diesel
engine, use the auxiliary switches only while
the engine is running. The glow plugs also
drain battery power when the ignition key is
in the on position. Using the auxiliary
switches, even for limited amounts of time,
can cause your battery to drain quickly and
prevent your vehicle from restarting.
When switched on, the auxiliary switches
provide 8 amps, 12 amps or 20 amps of
electrical battery power for a variety of
personal or commercial uses.
The relay box for the auxiliary switches is
on the end of the left side of the instrument
panel. See your authorized dealer for
service.
The relays are coded as shown:
310
F650750 (TBC), enUSA, First Printing AccessoriesE163431
PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford owners have
discovered the powerful protection of Ford
Extended Service Plan. It is the extended
service plan backed by Ford Motor
Company, and provides peace of mind
protection beyond the New Vehicle Limited
Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford ESP
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four core Extended Service Plans
with different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete that we generally only
discuss what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Extended Service Plan is honored by
all authorized Ford dealers in the U.S.,
Canada and Mexico. It is the extended
service plan authorized and backed by Ford
Motor Company. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership
• Repairs performed by factory trained
technicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
312
F650750 (TBC), enUSA, First Printing Extended Service Plan (ESP)
Check every month
Air filter restriction gauge. *
Engine oil level.
Fuel and water separator. Drain if necessary, or if indicated by the information display. *
Function of all interior and exterior lights.
Holes and slots in the tail pipe to make sure they are functional and clear of debris. *
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
* Diesel engine only. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
319
F650750 (TBC), enUSA, First Printing Scheduled Maintenance