2016 FORD F650 service schedule

THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
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GENERAL INFORMATION
WARNINGS
Making modifications to various
parts, components and systems of
the vehicle, such as brake and
steering systems, can adversely affect the
quality, reliability and operation of your
vehicle and could result in property
damage, personal injury or death. Such
modifications must be avoided. Failure to properly perform
maintenance and servicing
procedures could result in vehicle
damage, personal injury or death. Take care when performing any
maintenance, system check or
service on your vehicle. Some of the
materials may also be hazardous if used,
serviced or handled improperly and could
result in property damage, personal injury
or death. If the owner or operator of the vehicle is a
skilled technician and intends on
performing the vehicle maintenance and
service, he is strongly urged to purchase a
service manual.
Always use care when performing vehicle
maintenance, repairs or system checks.
Improper or incomplete service could result
in your vehicle not working properly which
may result in personal injury or damage to
your vehicle or equipment. It is the
operator
’s responsibility to see that your
vehicle receives proper care and
maintenance. If you have any questions
about performing service, have the service
done by a qualified technician.
To help you service your vehicle, we
provide scheduled maintenance
information which makes tracking routine
service easy. See Scheduled
Maintenance (page 314). If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Servicing Guidelines
WARNING
The use of inferior parts can
adversely affect the quality and
reliability of your vehicle and could
result in property damage, personal injury
or death. When servicing your vehicle:
•
Always wear safety glasses for eye
protection.
• Always set the parking brake or chock
the wheels.
• Always use support stands, not a jack,
when working under a raised vehicle.
• Always turn off the ignition unless a
procedure requires the engine to be
running.
• Always avoid contact with hot metal
parts. Allow the components to cool
before working with, or around, them.
• Always operate the engine in a
well-ventilated area.
• Do not wear loose-fitting clothing,
hanging jewelry, watches or rings.
• Do not smoke.
• Do not work on the brakes or the clutch
unless you take the proper precautions
to avoid inhaling friction material dust.
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8.
Fully tighten all of the bolts to between
3–4 lb.ft (4.5–6 Nm) in the sequence
shown.
9. Record the engine mileage and update
the service log accordingly.
OIL CHANGE INDICATOR
RESET
Use the information display controls on
the steering wheel to reset the oil change
indicator. See
General Information
(page 62).
ENGINE COOLANT CHECK -
6.8L WARNINGS
Do not add engine coolant when the
engine is hot. Steam and scalding
liquids released from a hot cooling
system can burn you badly. Also, spilling
coolant on hot engine parts can burn you. Do not put engine coolant in the
windshield washer fluid container. If
sprayed on the windshield, engine
coolant could make it difficult to see
through the windshield. WARNINGS
To reduce the risk of personal injury,
make sure the engine is cool before
unscrewing the coolant pressure
relief cap. The cooling system is under
pressure. Steam and hot liquid can come
out forcefully when you loosen the cap
slightly. Do not add coolant further than the
MAX
mark.
When the engine is cold, check the
concentration and level of the engine
coolant at the intervals listed in the
scheduled maintenance information. See
Scheduled Maintenance
(page 314).
Note: Make sure that the coolant level is
between the
MIN and MAX marks on the
coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the
MAX mark.
The coolant concentration should be
maintained within 48% to 50%, which
equates to a freeze point between -30°F
(-34°C) and -34°F (-37°C).
Note: For best results, coolant
concentration should be tested with a
refractometer such as Robinair® Coolant
and Battery Refractometer 75240. We do
not recommend the use of hydrometers or
coolant test strips for measuring coolant
concentrations.
Note: Automotive fluids are not
interchangeable. Do not use engine coolant
or antifreeze or windshield washer fluid
outside of its specified function and vehicle
location.
Adding Engine Coolant
Note: Do not use stop leak pellets, cooling
system sealants, or additives as they can
cause damage to the engine cooling or
heating systems. This damage would not
be covered under your vehicle ’s warranty.
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AUTOMATIC TRANSMISSION
FLUID CHECK
Have an authorized dealer check and
change the transmission fluid and filter at
the correct service interval. See
Scheduled Maintenance (page 314).
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components.
Checking Automatic Transmission
Fluid
Check and change the fluid at the
scheduled intervals. See
Scheduled
Maintenance (page 314). Your
transmission does not consume fluid.
However, the fluid level should be checked
if the transmission is not working properly,
such as if the transmission slips or shifts
slowly or if you notice some sign of fluid
leakage.
Automatic transmission fluid expands
when warmed. To obtain an accurate fluid
check, drive the vehicle until it is at normal
operating temperature, approximately
20 mi (30 km). Verify that the transmission
fluid temperature gauge, located on the
instrument cluster, is within normal range.
1. Drive the vehicle
20 mi (30 km)until it
reaches normal operating temperature.
2. Park the vehicle on a level surface and
engage the parking brake.
3. With the engine running, parking brake
engaged and your foot on the brake
pedal, move the gearshift lever through
all of the gear ranges. Allow sufficient
time for each gear to engage.
4. Latch the gearshift lever in park (P) or neutral (N) and leave the engine
running. 5. Remove the dipstick, wiping it clean
with a clean, dry lint free rag. If
necessary, refer to the Under Hood
Overview in this chapter for the
location of the dipstick.
6. Install the dipstick making sure it is fully
seated in the filler tube.
7. Remove the dipstick and inspect the fluid level. The fluid should be in the
designated area for normal operating
temperature or ambient temperature.
Low Fluid Level Do not drive the vehicle if there is no
indication of fluid on the dipstick and the
ambient temperature is above
50°F
(10°C).
Correct Fluid Level 200
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2. Remove the clips that secure the air
filter housing cover. Push the air filter
cover forward (away from you) and up
slightly to release it.
3. Remove the air filter element from the
air filter housing. 4. Remove and install a new foam filter
if needed according to the service
interval indicated in the scheduled
maintenance information in this guide.
If you do not replace the foam filter, be
sure the existing foam filter is in place. 5. Install a new air filter element. Be sure
that the groove seal on the pleated
paper filter traps both sides of the
vertical partition of the air box.
6. Engage the clips to secure the air filter housing cover to the air filter housing.
Be careful not to crimp the filter
element edges between the air filter
housing and cover. Ensure that you
align the tabs on the edge properly into
the slots.
7. Reconnect the mass airflow sensor electrical connector to the inlet tube.
Make sure the locking tab on the
connector is in the locked position.
Air Purge Procedure
Turn the key on for 30 seconds, and then
turn off. Repeat the procedure six times.
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Make sure to clean all dust and debris out
of the pipes and couplings with a clean,
damp rag before reassembly.
Chassis-mounted Charge Air
Cooler
Visually inspect the core assembly for
debris and clogging of external fins with
the engine off.
Before engine operation, remove any debris
blocking the core.
•
Turbocharger-to-charge air cooler.
• Charge air cooler-to-intake manifold
pipe.
• Mounting bracket.
• Chassis-mounted charge air cooler
core.
Inspect air intake piping:
• Check for accumulation of salt
deposits (where applicable). If present,
disassemble and clean the complete
air intake piping system. If pitting is
evident on the intake piping, use
Motorcraft Silicone Gasket and Sealant
TA-30 to seal joints against leakage.
• Check for loose hoses and clamps.
• Check for ruptured or collapsed hoses.
• Check air cleaner housing for cracks.
EXHAUST SYSTEM
INSPECTION
Note: If your vehicle is equipped with a
catalytic converter or muffler, do not blend
waste oil with diesel fuel. Operate only on
ultra-low sulfur (less than 15 parts per
million sulfur) diesel fuel with a cetane
value of 45 or higher. If your diesel engine is equipped with a
catalytic converter, it is important to review
the maintenance schedule to make sure
proper functioning of the catalytic
converter. Also, take precautions not to
damage the catalytic converter when
servicing your engine or storing your
vehicle.
BRAKE SYSTEM INSPECTION
WARNING
Always wear a respirator approved
by the National Institute of
Occupational Studies of Health
(NIOSH) or Mine Safety and Appliance
(MSA) during all brake service procedures.
Wear the respirator from removal of the
wheels through assembly.
Never use compressed air or dry brushing
to clean brake parts or assemblies.
Clean brake parts and assemblies in open
air. During assembly, carefully place all
parts on the floor to avoid getting dust in
the air. Use an industrial vacuum cleaner
with a HEPA filter system to clean dust
from the brake drums, backing plates and
other brake parts. After using the vacuum,
remove any remaining dust with a rag
soaked in water and wrung until nearly dry.
Never use compressed air or dry sweeping
to clean the work area. Use an industrial
vacuum cleaner with a HEPA filter system
and rags soaked in water and wrung until
nearly dry. Dispose of used rags with care
to avoid getting dust in the air. Use an
approved respirator when emptying
vacuum cleaners and handling used rags.
Worker clean-up: Wash your hands before
eating, drinking or smoking. Vacuum your
work clothes after use and then launder
them separately, without shaking them, to
prevent fiber dust getting into the air. 218
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Your vehicle is equipped with
non-asbestos brake linings. However,
exposure to excessive amounts of brake
material (whether asbestos or
non-asbestos, fiberglass, mineral wool,
aramid or carbon) may be a serious health
hazard.
Air Brakes
WARNING
Do not manually adjust the
automatic slack adjusters to correct
excessive push rod stroke as it may
result in reduced brake effectiveness and
a vehicle crash. Excessive push rod stroke
indicates that a problem exists with the
automatic adjuster, with the installation
of the adjuster, or with foundation brake
components that manual adjustment does
not remedy. Seek service from a qualified
facility for excessive push rod stroke. Inspection and Adjustment
Establish a regular schedule for periodic
cleaning, lubrication and adjustment
inspection based on vehicle use. Exact
maintenance intervals are difficult to
predetermine due to vehicle applications
and operating conditions. If you are
uncertain of the proper schedule for your
vehicle, contact an authorized dealer.
Regular inspections should include:
•
Periodic checking (every service
interval) of push rod travel or brake
adjustment. This is essential for
effective braking. Brake chamber push
rods on original equipment chambers
now incorporate an orange paint
marker near the base of the push rod as a stroke indicator to aid in
adjustment checks. If the push rod is
clean and the brakes are out of
adjustment, you can see the orange
marker protruding from the chamber
when the brakes are applied.
• Checking the brake lining (every service
interval). When brake linings or blocks
wear within 0.063 in (1.6 mm) they
must be replaced.
• Periodic checking (every service
interval) of the air compressor filter.
Check the filter minder and when the
indicator is near or on the red line
marked
Service, replace the filter and
reset the service filter minder.
Do not back off or disconnect the front
brakes so that they are less effective,
letting the rear brakes do all the stopping
of your vehicle. Do not overlook the brakes
on the trailer either. Brake condition on the
trailer is just as important as the tractor.
Proper brake balance on trucks and
tractor-trailers is essential for effective
braking.
Once a year, inspect the entire brake
system:
• Rubber components for deterioration.
A qualified technician should inspect
these components and replace them
as necessary. Replacement intervals
vary according to the severity and
length of vehicle service.
• Condition of brake drums, brake
chambers and slack adjusters.
• System for air leaks.
• Hose or pipes for rust, damage and
deterioration.
• Operation of service and parking
brakes.
Periodically inspect parts such as air brake
chamber diaphragm, air compressor and
air cleaner. Replace any parts if you can
consider them unserviceable.
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Air Dryer
Climactic conditions affect performance
of desiccant or after-cooler type air dryers.
You must establish a maintenance
schedule for each specific operation.
The use of an air dryer on a vehicle does
not eliminate the need to drain the air
reservoirs periodically.
Inspect for moisture in the air system by
opening reservoirs, draincocks or valves
and checking for presence of water. The
presence of small amounts of water due
to condensation is normal and is not an
indication that the dryer is not functioning
properly.
Replace or rebuild the desiccant cartridge
when you determine that the desiccant is
contaminated and does not have adequate
water absorption capacity. The desiccant
change interval may vary. A general
recommendation is to replace the
desiccant every 12 months (yearly). If
experience has shown that extended or
shortened life has resulted for a particular
installation, then the yearly interval can be
increased or decreased accordingly.
Draining the Air Brake Reservoir
WARNING
Failure to drain air brake reservoirs
can result in a reduction or loss of
braking ability due to fluid
accumulation in the reservoir and/or
possible freeze-up during cold weather. Completely drain all the air brake reservoirs
daily by opening the draincock at the ends
of the tanks. (Where accessible.
Pull-chains are used when the drains are
undercab or otherwise inaccessible.) Close
the draincock after draining. Manually drain any air tanks equipped with automatic
moisture ejector valves, as required, to
maintain a dry air system. Contact an
authorized dealer if you are unsure of the
air reservoir locations or the draining
procedure.
Hydraulic Brakes
Establish a regular schedule for periodic
cleaning, lubrication and adjustment
inspection based on vehicle use. Exact
maintenance intervals are difficult to
predetermine due to vehicle applications
and operating conditions. If you are
uncertain of the proper schedule for your
vehicle, contact an authorized dealer.
Regular inspections should include:
•
Checking the brake lining (every service
interval). Establish inspection intervals
that provide for lining replacement
before damage to the disc occurs.
Excessive lining wear may expose the
backing plate to the disc causing
scoring of the disc faces. A qualified
technician should perform this
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