USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the mainfeatures of SYNC. While the systemsupports a variety of features, many aredependent on your cell phone'sfunctionality. At a minimum, most cellphones with Bluetooth wireless technologysupport the following functions:
•Answering an incoming call.
•Ending a call.
•Using privacy mode.
•Dialing a number.
•Redialing.
•Call waiting notification.
•Caller ID.
Other features, such as text messagingusing Bluetooth and automatic phonebookdownload, are cell phone-dependentfeatures. To check your cell phone'scompatibility, see your cell phone's manualand visit www.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca.
Pairing a Cell Phone for the FirstTime
Note:SYNC can support downloading upto approximately 1000 entries perBluetooth-enabled cell phone.
Note:Make sure to switch on the ignitionand the radio. Put the transmission inposition park (P) (automatic transmission)or neutral with the parking brake applied(manual transmission).
Note:To scroll through the menus, pressthe up and down arrows on your audiosystem.
Wirelessly pairing your cell phone withSYNC allows you to make and receivehands-free calls.
Press the phone button. When the display indicates there is no cell phone paired,do the following:
Action and DescriptionMessage
Press the OK button.No Phone Paired
Find SYNC1. Press the OK button.
2. Put your cell phone into Bluetooth discovery mode. Seeyour device's manual if necessary.
3. When prompted on your cell phone's display, enter thesix-digit PIN provided by SYNC in the radio display. Thedisplay indicates when the pairing is successful.
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SYNC™ (If Equipped)
Depending on your cell phone's capabilityand your market, the system may promptyou with questions, such as setting thecurrent cell phone as the primary cellphone (the cell phone SYNC automaticallytries to connect with first upon vehiclestart-up) and downloading yourphonebook.
Pairing Subsequent Cell Phones
Note:To scroll through the menus, pressthe up and down arrows on your audiosystem.
Note:Make sure to switch on the ignitionand the radio. Put the transmission inposition park (P) (automatic transmission)or neutral with the parking brake applied(manual transmission).
Press the phone button, then scroll to:
ActionMessage
Press the OK button.Phone settings
Press the OK button.Bluetooth device
Press the OK button. When the following message appearsin the display.Add
Find SYNC1. Press the OK button.
2. Put your cell phone into Bluetooth discovery mode. Seeyour device's manual if necessary.
3. When prompted on your cell phone's display, enter thesix-digit PIN provided by SYNC in the radio display. Thedisplay indicates when the pairing is successful.
The system then prompts with questions, such as if you would like to set the current cellphone as the primary cell phone (the cell phone SYNC automatically tries to connectwith first upon vehicle start-up) or download your phonebook.
Phone Voice Commands
Press the voice icon and say:
Voice Commands
Phone
You can then say any of the followingcommands.
Call History Incoming
Call History Missed
Call History Outgoing
Voice Commands
Phonebook ___
Phonebook ___ at Home
Phonebook ___ at Work
Phonebook ___ in Office
Phonebook ___ on Cell
___ is a dynamic listing that should be thename of a contact in your phonebook. Forexample you could say "Call Mom".
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SYNC™ (If Equipped)
Vehicle Health Report and Services (Traffic, Directions and Information) issues
Possible solution(s)Possible cause(s)Issue
This is a free feature, but youmust first register online touse it.
You did not activate youraccount on the website.You may have the wrongVIN (vehicle identificationnumber) listed.
I received a text that I didnot activate Vehicle HealthReport.Make sure that your VIN iscorrectly listed in youraccount.
When you register youraccount, you must choose apreferred dealer. If it alreadylists a dealer, try selectinganother dealer and loggingout. Log back in, change itback to your preferreddealer, and retrieve thereport.
The preferred dealerinformation did not loadcorrectly.
I am unable to retrieve thereport on the website, or Ireceive a system error.
Update your cellular numberin your account on thewebsite.
This could be due to yourphone's compatibility.Bad signal strength.
I am unable to submit areport.
Make sure you have fullsignal strength and that yourBluetooth volume level hasbeen turned up.
You did not register yourphone correctly on thewebsite.
Make sure the currentlyconnected phone isregistered on yourSYNCMyRide account.Try deleting your phone andperforming a clean pairing.
This is a free feature, but youmust first register online touse it.
You did not activate thisphone for this service.Your phone has ID blockeractive.
I heard a commercial whenI tried to use Traffic, Direc-tions and Information.Turn off ID blocker on yourphone as the system recog-nizes you by your phonenumber.Make sure the currentlyconnected phone is thesame one that is registeredon your SYNCMyRideaccount.
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SYNC™ (If Equipped)
Safety Information
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
•Do not attempt to service or repair thesystem. Have your vehicle checked byan authorized dealer.
•Do not operate media devices if thepower cables are broken or damaged.
•Make sure the power cables do notinterfere with the safe operation of yourvehicle's controls or affect your safedriving abilities.
•Some SYNC functions arespeed-dependent. Their use is limitedto when your vehicle is traveling atspeeds below 3 mph (5 km/h).
Make sure that you review your device'smanual before using it with SYNC.
Speed-restricted Features
Some features of this system are restrictedfrom use unless your vehicle is stationary.
•Screens crowded with information, forexample:
•Point of Interest reviews and ratings
•SIRIUS Travel Link sports scores
•Movie times
•Ski conditions.
•Any action that requires keyboard use,for example: entering a navigationdestination or editing information.
•All lists are limited, for example: phonecontacts.
See the following chart for more specificexamples.
Speed-restricted Features
Pairing a cell phoneCell phone
Adding or editing phonebook contacts
Phone contacts and recent phone call entries
Enabling Valet ModeSystem Functionality
Editing settings while the rear view camera or active parkassist are active
Editing wireless settingsWi-Fi and Wireless
Editing the list of wireless networks
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MyFord Touch™ (If Equipped)
Pairing Your Cell Phone for theFirst Time
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
The first thing you must do to use thephone features of SYNC is to pair yourBluetooth-enabled cell phone with SYNC.This allows you to use your cell phone in ahands-free manner.
Note:This is a speed-dependent feature.It is unavailable when your vehicle istraveling at speeds over 3 mph (5 km/h).
Touch the upper left corner of the touchscreen:
Action and DescriptionMessage
Add phone
Follow the on-screen instructions.Find SYNCMake sure that Bluetooth is set to On and that your cell phoneis in the correct mode. See your cell phone’s manual ifnecessary.Select SYNC and a six-digit PIN appears on your device.If you are prompted to enter a PIN on your device, it does notsupport Secure Simple Pairing. To pair, enter the PINdisplayed on the touchscreen. Skip the next step.When prompted on your cell phone’s display, confirm thatthe PIN provided by SYNC matches the PIN displayed on yourcell phone.The display indicates when the pairing is successful.SYNC may prompt you with more cell phone options. Formore information on your cell phone's capability, see yourcell phone's manual and visit the website.
Pairing Subsequent Cell Phones
Note:This is a speed-dependent feature.It is unavailable when your vehicle istraveling at speeds over 3 mph (5 km/h).
Make sure that Bluetooth is set to On andthat your cell phone is in the correct mode.See your device's manual if necessary.
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MyFord Touch™ (If Equipped)
To pair a subsequent cell phone, select:
Action and DescriptionMenu Item
Phone
Settings
Bluetooth Devices
Add Device
Follow the on-screen instructions.Find SYNCMake sure that Bluetooth is set to On and that your cell phoneis in the correct mode. See your cell phone’s manual ifnecessary.Select SYNC and a six-digit PIN appears on your device.If you are prompted to enter a PIN on your device, it does notsupport Secure Simple Pairing. To pair, enter the PINdisplayed on the touchscreen. Skip the next step.When prompted on your cell phone’s display, confirm thatthe PIN provided by SYNC matches the PIN displayed on yourcell phone.The display indicates when the pairing is successful.SYNC may prompt you with more cell phone options. Formore information on your cell phone's capability, see yourcell phone's manual and visit the website.
Making Calls
Press the voice button and say acommand similar to the following:
Voice command
Call
Dial
You can say the name of a person fromyour phone book to call or a say a numberto dial. For example "Call John" or "Dial867-5309".
To end the call or exit phonemode, press and hold the phonebutton.
Receiving Calls
During an incoming call, an audible tonesounds. Call information appears in thedisplay if it is available.
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MyFord Touch™ (If Equipped)E142599 E142632
Vehicle Health Report and Services (Traffic, Directions and Information) issues
Possible solution(s)Possible cause(s)Issue
This is a free feature, but youmust first register online touse it.
You did not activate youraccount on the website.You may have the wrongVIN (vehicle identificationnumber) listed.
I received a text that I didnot activate Vehicle HealthReport.Make sure that your VIN iscorrectly listed in youraccount.
When you register youraccount, you must choose apreferred dealer. If it alreadylists a dealer, try selectinganother dealer and loggingout. Log back in, change itback to your preferreddealer, and retrieve thereport.
The preferred dealerinformation did not loadcorrectly.
I am unable to retrieve thereport on the website, or Ireceive a system error.
Update your cellular numberin your account on thewebsite.
This could be due to yourphone's compatibility.Bad signal strength.
I am unable to submit areport.
Make sure you have fullsignal strength and that yourBluetooth volume level hasbeen turned up.
You did not register yourphone correctly on thewebsite.
Make sure the currentlyconnected phone isregistered on yourSYNCMyRide account.Try deleting your phone andperforming a clean pairing.
This is a free feature, but youmust first register online touse it.
You did not activate thisphone for this service.Your phone has ID blockeractive.
I heard a commercial whenI tried to use Traffic, Direc-tions and Information.Turn off ID blocker on yourphone as the system recog-nizes you by your phonenumber.Make sure the currentlyconnected phone is thesame one that is registeredon your SYNCMyRideaccount.
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MyFord Touch™ (If Equipped)
Memory Function.........................................120Easy Entry and Exit Feature............................122Linking a PreSet Position to your RemoteControl or Intelligent Access Key Fob................................................................................121Recalling a Preset Position...............................121Saving a Preset Position....................................121Message CenterSee: Information Displays.................................89MirrorsSee: Heated Windows and Mirrors................115See: Windows and Mirrors................................76Mobile Communications Equipment.......13Moonroof..........................................................80Bounce-Back..........................................................81Opening and Closing the Moonroof.............80Venting the Moonroof.........................................81Motorcraft Parts..........................................304MyFord Touch™...........................................374General Information..........................................374MyFord Touch™ Troubleshooting........440MyKey Troubleshooting...............................55MyKey™..............................................................51Principle of Operation..........................................51
N
Navigation.......................................................431cityseekr................................................................433Destination Mode...............................................431Map Mode.............................................................437Navigation Map Updates...............................440Navigation Voice Commands.......................440Point of Interest (POI) Categories...............433Quick-touch Buttons.......................................439Setting Your Navigation Preferences.........434Normal Scheduled Maintenance..........4566.2L and 6.8L Gasoline Engines..................4566.7L Diesel Engine..............................................457
O
Oil Change Indicator Reset......................236Resetting the Oil Life MonitoringSystem..............................................................236Oil CheckSee: Engine Oil Check......................................235Opening and Closing the Hood..............232
Ordering Additional Owner'sLiterature.......................................................221Obtaining a French Owner’s Manual...........221Overhead Console........................................139
P
Parking Aid......................................................179Rear Parking Aid..................................................179Parking Aids....................................................179Parking Brake.................................................170Passive Anti-Theft System........................64SecuriLock™..........................................................64PATSSee: Passive Anti-Theft System.....................64Pedals................................................................69Perchlorate.........................................................11Phone.................................................................411Making Calls.........................................................413Pairing Subsequent Cell Phones..................412Pairing Your Cell Phone for the FirstTime....................................................................412Phone Menu Options........................................414Phone Settings....................................................417Phone Voice Commands.................................418Receiving Calls.....................................................413Text Messaging....................................................415Post-Crash Alert System...........................216Power Door LocksSee: Locking and Unlocking.............................56Power Seats...................................................120Power Lumbar.....................................................120Power Recline......................................................120Power Steering Fluid Check.....................244Power Take-Off.............................................156Power Windows..............................................76Accessory Delay.....................................................77Bounce-Back..........................................................76One-Touch Up or Down.....................................76Window Lock..........................................................77Protecting the Environment........................14
R
Rear Axle..........................................................167Rear Seat Armrest........................................128
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Index