2016 FORD F250 SUPER DUTY towing

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty. The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare, ifprovided with the vehicle (exceptvehicles supplied with a tire inflationkit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (7.6 L) of gasoline or 5 gal(18.9 L) of diesel fuel to a disabledvehicle. Roadside Assistance limits fueldelivery service to two no-chargeoccurrences within a 12-month period.
•Winch out — available within 100 ft(30.5 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearest
authorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicle isoperational but the trailer is not, then thetrailer does not qualify for any roadsideservices.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States Ford vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States Ford vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
Canadian customers who require roadsideassistance, call 1-800-665-2006.
Vehicles Sold in Canada: UsingRoadside Assistance
For your convenience, you may completethe roadside assistance identification cardfound in the centerfold of your warrantyguide and retain for future reference.
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Roadside Emergencies

Engine Fluid TemperatureManagement (If Equipped)
WARNINGS
To reduce the risk of collision andinjury, be prepared that the vehiclespeed may reduce and the vehiclemay not be able to accelerate with fullpower until the fluid temperatures reduce.
Never remove the coolant reservoircap while the engine is running or hot.
Your vehicle has been designed to pull atrailer, but because of the added load, thevehicle’s engine may temporarily reachhigher temperatures during severeoperating conditions such as ascending along or steep grade while pulling a trailerin hot ambient temperatures.
At this time, you may notice your enginecoolant temperature gauge needle movetoward the H and the POWER REDUCEDTO LOWER TEMP message may appearin the information display.
You may notice a reduction in the vehicle’sspeed caused by reduced engine power.In order to manage the engine fluidtemperatures, your vehicle may enter thismode if certain high-temperature andhigh-load conditions take place. Theamount of speed reduction will depend onthe vehicle loading, towing, grade, ambienttemperature, and other factors. If thisoccurs, there is no need to pull off the road.The vehicle can continue to be driven whilethis message is active.
The air conditioning may turn on and offduring severe operating conditions toprotect the engine from overheating. Whenthe engine coolant temperature decreasesto a more normal operating temperature,the air conditioning will turn on once again.
If the engine coolant temperature gaugemoves fully into the red (hot) area, or if thecoolant temperature warning or serviceengine soon messages appear in yourinformation display:
1. Stop your vehicle as soon as safelypossible and shift the transmission intopark (P).
2. Leave the engine running until thecoolant temperature gauge needlemoves away from the H range. Afterseveral minutes, if this does nothappen, follow the remaining steps.
3.Switch the engine off and wait for it tocool before checking the coolant level.
4. If the coolant level is normal, you mayrestart your engine and continue on.
5. If the coolant is low, add coolant,restart the engine and take your vehicleto an authorized dealer. See Addingengine coolant in this chapter for moreinformation. Refer to fail-safe coolingfor additional information.
AUTOMATIC TRANSMISSION
FLUID CHECK
Have an authorized dealer check andchange the transmission fluid and filter atthe correct service interval. SeeScheduled Maintenance (page 453).
Do not use supplemental transmissionfluid additives, treatments or cleaningagents. The use of these materials mayaffect transmission operation and resultin damage to internal transmissioncomponents.
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Maintenance

•Exceed 50 mph (80 km/h)
•Load the vehicle beyond maximumvehicle load rating listed on the SafetyCompliance Label.
•Tow a trailer.
•Use snow chains on the end of thevehicle with the dissimilar spare tire.
•Use more than one dissimilar spare tireat a time.
•Use commercial car washingequipment.
•Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tireslisted above at any one wheel location canlead to impairment of the following:
•Handling, stability and brakingperformance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability.
3.Full-size dissimilar spare withoutlabel on wheel
When driving with the full-size dissimilarspare wheel and tire assembly, do not:
•Exceed 70 mph (113 km/h).
•Use more than one dissimilar sparewheel and tire assembly at a time.
•Use commercial car washingequipment.
•Use snow chains on the end of thevehicle with the dissimilar spare wheeland tire assembly.
The usage of a full-size dissimilar sparewheel and tire assembly can lead toimpairment of the following:
•Handling, stability and brakingperformance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability.
When driving with the full-size dissimilarspare wheel and tire assembly additionalcaution should be given to:
•Towing a trailer.
•Driving vehicles equipped with acamper body.
•Driving vehicles with a load on thecargo rack.
Drive cautiously when using a full-sizedissimilar spare wheel and tire assemblyand seek service as soon as possible.
Location of the Spare Tire andTools
If your vehicle is equipped with a spare tire,jack and associated tools, see thefollowing table for their locations:
LocationTool
Under the vehicle, just forward of the rearbumperSpare tire (pick-up trucks only)
Regular cab and Crew Cab: Fastened tofloor pan behind rearmost seat onpassenger side
Jack
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Wheels and Tires

Front driver side (4x4)
Note:Make sure the jack fits onto the flatarea on the outboard side of the differential.
Front passenger side (4x4)
Note:View shown from the rear of thevehicle to clearly identify the jack point.Place the jack directly under the axle.
Rear
Note:Jack at the specified locations toavoid damage to the vehicle.
Jacking the Vehicle
1. Turn the jack handle clockwise untilthe wheel is completely off the groundand high enough to install the sparetire.
2. Remove the lug nuts with the lugwrench.
3.Replace the flat tire with the spare tire,making sure the valve stem is facingoutward for all front wheels and singlerear wheel vehicles. If you are replacingan inboard rear tire on dual rear wheelvehicles, the valve stem must be facingoutward. If you are replacing theoutboard wheel, the valve stem mustbe facing inward. Reinstall the lug nutsuntil the wheel is snug against the hub.Do not fully tighten the lug nuts untilthe wheel has been lowered.
4. Lower the wheel by turning the jackhandle counterclockwise.
5. Remove the jack and fully tighten thelug nuts in the order shown. SeeTechnical Specifications (page 301).
6. Stow the flat tire. See Stowing the flator spare tire if the vehicle is equippedwith a spare tire carrier.
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Wheels and TiresE162803 E162804 E162805 E162811

Rear: F-350 dual rear wheel
Rear: F-450 and F-550
Jacking the Vehicle
1. Insert the jack handle into the pumplinkage.
2. Use an up-and-down motion with thejack handle to raise the wheelcompletely off the ground.
Note:Hydraulic jacks are equipped with apressure release valve that prevents liftingloads which exceed the jack's ratedcapacity.
3. Remove the lug nuts with the lugwrench.
4.Replace the flat tire with the spare tire,making sure the valve stem is facingoutward on all front an inboard rearwheels. If you are replacing theoutboard wheel, the valve stem mustbe facing inward. Reinstall the lug nutsuntil the wheel is snug against the hub.Do not fully tighten the lug nuts untilthe wheel has been lowered.
5. Lower the wheel by slowly turning therelease valve counterclockwise.Opening the release valve slowly willprovide a more controlled rate ofdescent.
6. Remove the jack and fully tighten thelug nuts in the order shown. SeeTechnical Specifications (page 301).
7. Stow the flat tire. See Stowing the flator spare tire if the vehicle is equippedwith a spare tire carrier.
8. Stow the jack, jack handle and lugwrench. Make sure the jack is securelyfastened so it does not rattle whendriving.
9. Unblock the wheels.
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Wheels and TiresE162817 E162818 E162819

Stowing the Flat or Spare Tire
Note:Failure to follow spare tire stowageinstructions may result in failure of cable orloss of spare tire.
Note:If you are stowing a tire that requiresreattaching it to the vehicle with a tether,perform these steps first, then proceed withthe following steps.
1. Place the tire on end with the valvestem facing toward the front of thevehicle.
2. Place the tether into the bolt holes inthe wheel and attach the lug nut usingthe lug wrench.
3. Lay the tire on the ground with thevalve stem facing up.
4. Slide the wheel partially under thevehicle and install the retainer throughthe wheel center. Pull on the cable toalign the components at the end of thecable.
5. Turn the jack handle clockwise untilthe tire is raised to its stowed positionunderneath the vehicle. The effort toturn the jack handle increasessignificantly and the spare tire carrierratchets or slips when the tire is raisedto the maximum tightness. Tighten tothe best of your ability, to the pointwhere the ratchet/slip occurs, ifpossible. The spare tire carrier will notallow you to overtighten. If the sparetire carrier ratchets or slips with littleeffort, take the vehicle to yourauthorized dealer for assistance at yourearliest convenience.
6. Check that the tire lies flat against theframe and is properly tightened. Try topush or pull, then turn the tire to besure it will not move. Loosen andretighten, if necessary. Failure toproperly stow the spare tire may resultin failure of the winch cable and lossof the tire.
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Wheels and TiresE162825 E162826 E162800

PROTECT YOURSELF FROM THE RISINGCOST OF VEHICLE REPAIRS WITH A FORDEXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford owners havediscovered the powerful protection of FordExtended Service Plan. It is the extendedservice plan backed by Ford MotorCompany, and provides peace of mindprotection beyond the New Vehicle LimitedWarranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts andlabor – can easily exceed the price of yourFord Extended Service Plan. With Ford ESPyou minimize your risk for unexpectedrepair bills and rising repair costs.
Up to 1,000+ Covered VehicleComponents
There are four core Extended Service Planswith different levels of coverage. Ask yourauthorized dealer for details.
1. PremiumCARE - Our mostcomprehensive coverage. With over1,000 covered components, this planis so complete that we generally onlydiscuss what’s not covered.
2. ExtraCARE - Covers 113 components,and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 criticalcomponents.
Ford Extended Service Plan is honored byall authorized Ford dealers in the U.S.,Canada and Mexico. It is the extendedservice plan authorized and backed by FordMotor Company.
That means you get:
•Reliable, quality service at any Ford orLincoln dealership
•Repairs performed by factory trainedtechnicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacementtransportation if your vehicle is at yourauthorized dealer for same day coveredrepairs.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, including bumper to bumperwarranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and batteryjump starts
•Out of fuel and lock-out assistance.
•Travel expense reimbursement forlodging, meals and rental car.
•Destination assistance for taxi, shuttle,rental car coverage and emergencytransportation.
Transferable Coverage
If you sell your vehicle before your FordExtended Service Plan coverage expires,you can transfer any remaining coverageto the new owner. Whenever you sell yourvehicle, prospective buyers may have ahigher degree of confidence that vehiclewas properly maintained with Ford ESP,thereby improving resale value.
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Extended Service Plan (ESP)

Avoid the Rising Cost of ProperlyMaintaining Your Vehicle!
Ford Extended Service Plan also offers aPremium Maintenance Plan that covers allscheduled maintenance, and selectedwear items. The coverage is prepaid, soyou never have to worry about affordingyour vehicle’s maintenance. It coversregular checkups, routine inspections,preventive care and replacement of selectitems that require periodic attention fornormal wear:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc.
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine Belts.
•Engine coolant hoses, clamps ando-rings.
•Diesel exhaust fluid replenishment.
Interest Free Finance OptionsAvailable
Take advantage of our interest freeinstallment payment plan. Just a 10%down payment will provide you with anaffordable, no interest, no fee paymentprogram allowing you all the security andbenefits Ford ESP has to offer while payingover time. You are pre-approved with nocredit checks, no hassles! To learn more,call our Ford ESP specialists at800-367-3377.
Ford ESPP.O. Box 321067Detroit, MI 48232
SERVICE PLANS (CANADA ONLY)
You can get more protection for yourvehicle by purchasing a Ford ExtendedService Plan. Ford Extended Service Planis the only service contract backed by FordMotor Company of Canada, Limited.Depending on the plan you purchase, FordExtended Service Plan provides benefitssuch as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Extended ServicePlans available in various time, distanceand deductible combinations. Each planis tailored to fit your own driving needs,including reimbursement for towing andrental. When you purchase Ford ExtendedService Plan, you receive addedpeace-of-mind protection throughoutCanada, the United States and Mexico,provided by a network of participatingauthorized Ford Motor Company dealers.
Note:Repairs performed outside ofCanada, the United States and Mexico arenot eligible for Ford Extended Service Plancoverage.
This information is subject to change. Formore information, visit your local Ford ofCanada dealer or www.ford.ca to find theFord Extended Service Plan that is right foryou.
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Extended Service Plan (ESP)