If you want the system to carry out the followingVoice command
Adjust the level of voice interaction and feedback.Voice Settings | VoicePreferences
Hear a list of voice commands available in the current mode.Help
You can say any of the voice commands that appear within open and close brackets thatare separated by |. For example, where (cancel | stop | exit) appears you say; cancel orstop or exit.
You must say any of the voice commands that appear outside of open and close brackets.For example, where mobile (apps | applications) appears, you must say mobile followedby either apps or applications.
You do not need to say words that appear within square brackets. For example, for where(USB [stick] | iPOD | MP3 [player]) appears, you can say USB or USB stick.
Note:SYNC Services and Vehicle health report are only available in the United States ofAmerica.
System Interaction and Feedback
The system provides feedback throughaudible tones, prompts, questions andspoken confirmations depending on thesituation and the chosen level ofinteraction (voice settings). You cancustomize the voice recognition system toprovide more or less instruction andfeedback.
The default setting is to a higher level ofinteraction in order to help you learn to usethe system. You can change these settingsat any time.
Adjusting the Interaction Level
Initiate a voice session bypressing the voice button on thesteering wheel controls. SeeVoice Control (page 67).
When prompted say the following:
If you want the system to carry out the followingVoice command
Voice Settings | Voice Preferences
Followed by either of the following:
Provide more detailed interaction and guidance.Interaction ModeStandard
Provide less audible interaction and more tone prompts.Interaction ModeAdvanced
The system defaults to the standard interaction mode.
332
Super Duty (TFA) Canada/United States of America, enUSA, First Printing
SYNC™ (If Equipped)E142599
Press the phone button to enter the Phone Menu, then scroll to:
Action and DescriptionMessage
Press the OK button to redial the last number called.Phone RedialPress the OK button again to confirm.
Access any previously dialed, received or missed calls after you
connect your Bluetooth-enabled cell phone to SYNC.1Call History
Press the OK button then select one of the following and pressthe OK button again to confirm.
Incoming calls
Outgoing calls
Missed calls
The system attempts to automatically re-download yourphonebook and call history each time your cell phone connectsto SYNC (if the auto download feature is on and your Bluetooth-enabled cell phone supports this feature).
Access and call any contacts in your previously downloaded
phonebook.1,2Phonebook
If your phonebook has less than 255 entries, they appearalphabetically in flat file mode. If there are more than 255entries, the system will organize them into alphabeticalcategories.
1. Press the OK button.
2. Scroll to the desired contact.
3. Press OK or the phone button to call the contact.
Press the OK button to send, download, read and delete text
messages.1Text messaging
View your cell phone's status, set ring tones, select yourmessage notification, change phonebook entries and automat-
ically download your cell phone content among other features.1
Phone settings
Access the SYNC Services portal where you can request various
types of information, for example traffic reports and directions.3SYNC Services
Automatically place an emergency call to a 911 operator
following a crash.4911 Assist
339
Super Duty (TFA) Canada/United States of America, enUSA, First Printing
SYNC™ (If Equipped)
Action and DescriptionMessage
Press the OK button then select one of the following and press theOK button again to confirm.
Message Notification On
Message Notification Off
Modify the contents of your phone book (such as add, delete, down-load). Press OK to select and scroll between:Modify Phone-book
Press the OK button to add more contacts from yourphonebook. Push the desired contact(s) on your cellphone. See your cell phone's manual on how to pushcontacts.
Add contacts
Press OK to delete the current phone book and callhistory. When Delete Phonebook appears, press OKto confirm. SYNC takes you back to the PhoneSettings menu.
Delete Phone-book
Press OK to select and press OK again when ConfirmDownload? appears.DownloadPhonebook
Automatically download your phone book each time your phoneconnects to SYNC. Press OK to select.Auto-download
When this message appears, press OK to have yourphonebook automatically downloaded each time.Auto On?
Select Off to NOT download your phonebook everytime your phone connects to SYNC. Your phonebook,call history and text messages can only be accessedwhen your specific phone is connected to SYNC. *
When enabled, SYNC speaks the contact name that is displayed onthe screen during phonebook browsing.Speak Names
Exit the current menu.Return
* Downloading times are cell phone-dependent and quantity-dependent. When AutoDownload is on, it automatically deletes any changes, additions or deletions saved sinceyour last download.
System Settings
This menu provides access to yourBluetooth Devices and Advanced menufeatures. Use the arrow buttons to scrollthrough the menu options.
Bluetooth Devices
The Bluetooth Devices menu allows youto add, connect and delete devices, set acell phone as primary as well as turn yourBluetooth feature on and off.
343
Super Duty (TFA) Canada/United States of America, enUSA, First Printing
SYNC™ (If Equipped)
Action and DescriptionMessage
Press the OK button for SYNC to run a health report of yourvehicle's diagnostic systems and send the results to Fordwhere it combines with scheduled maintenance information,open recalls, other field service actions and vehicle inspectionitems that still need servicing by an authorized dealer.
Run Report
Exit the current menu.Return
*You must first turn this feature on before you can select the desired mileage interval.
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,Ford Motor Company may collect yourcellular phone number (to process yourreport request) and diagnostic informationabout your vehicle. Certain versions orupdates to Vehicle Health Report may alsocollect more vehicle information. Ford mayuse your vehicle information it collects forany purpose. If you do not want to discloseyour cellular phone number or vehicleinformation, do not run the feature or setup your Vehicle Health Report profile atwww.SYNCMyRide.com. Seewww.SYNCMyRide.com (Vehicle HealthReport Terms and Conditions, and PrivacyStatement) for more information.
SYNC Services: Traffic, Directions& Information (TDI) (If Equipped,United States Only)
Note:SYNC Services varies by trim leveland model year and may require asubscription. Traffic alerts and turn-by-turndirections available in select markets.Message and data rates may apply. FordMotor Company reserves the right to changeor discontinue this product service at anytime without prior notification or incurringany future obligation.
Note:SYNC Services requires activationbefore use. Visit www.SYNCMyRide.com toregister and check your eligibility forcomplimentary services. Standard phoneand message rates may apply. Subscriptionmay be required. You must also have theactive SYNC Services Bluetooth-enabledcellular phone paired and connected to thesystem in order to connect to, and use,SYNC Services. See Using SYNC™ WithYour Phone (page 334).
Note:This feature does not functionproperly if you have enabled caller IDblocking on your cellular phone. Make sureyour cellular phone is not blocking caller IDbefore using SYNC Services.
Note:The driver is ultimately responsiblefor the safe operation of the vehicle, andtherefore, must evaluate whether it is safeto follow the suggested directions. Anynavigation features provided are only an aid.Make your driving decisions based on yourobservations of local conditions and existingtraffic regulations. Do not follow the routesuggestions if doing so would result in anunsafe or illegal maneuver, place you in anunsafe situation, or if you would be directedinto an area that you consider unsafe. Mapsused by this system may be inaccuratebecause of errors, changes in roads, trafficconditions or driving conditions.
350
Super Duty (TFA) Canada/United States of America, enUSA, First Printing
SYNC™ (If Equipped)
Action and DescriptionMessage
Midrange
Set Balance and Fade
DSP
EQ Mode
Speed Compensated Volume
Using the Steering Wheel Controls
Depending on your vehicle, it may also have the following controls:
Action and DescriptionControl
Adjust the volume of playing media.VOL
Press to start a voice session. Press again to interrupt a voiceprompt and begin speaking. Press and hold to end an activevoice session.
Voice
Use as you normally would in media and phone modes.Seek and Call Accept
Use as you normally would in media and phone modes.Seek and Call Reject
Using the Touchscreen
•Make sure your hands are clean anddry.
•Press firmly on the center of a controlgraphic or menu item.
•Keep metal objects or other conductivematerial away from the surface of thetouchscreen.
Cleaning the Touchscreen Display
Use a dry, clean, soft cloth. If dirt orfingerprints are still visible, apply a smallamount of alcohol to the cloth. Do not pouror spray alcohol onto the display. Do notuse detergent or any type of solvent toclean the display.
Support
The SYNC support team is available:
•Monday-Saturday, 8:30am-8:00pmEST.
•United States: 1-888-270-1055
•Canada: 1-800-565-3673
Note:Times are subject to change due toholidays.
377
Super Duty (TFA) Canada/United States of America, enUSA, First Printing
MyFord Touch™ (If Equipped)
Action and DescriptionMenu Item
You can also switch the outside air temperature display offand on. It appears at the top center of the touchscreen, nextto the time and date.
Note:You cannot manually set the date. Your vehicle’s GPS does this for you.
Note:If the battery has been disconnected, your vehicle needs to acquire a GPS signal toupdate the clock. Once your vehicle acquires the signal, it may take a few minutes for theupdate to display the correct time.
Display
You can adjust the display using thetouchscreen or the voice button on thesteering wheel controls.
To make adjustments using the touchscreen, select:
Action and DescriptionMenu Item
Press the settings icon.Settings
Display
Then select from the following:
When set to On, lets you use the automatic dimming feature.Auto DimWhen set to Off you are able to adjust the brightness of the screen.
Make the screen display brighter or dimmer.Brightness
Allows you to switch the display off. It also allows you to set the screento a certain brightness or have the system automatically change basedon the outside light level.
Mode
If you also select:
These features will allow you to adjust the dimming ofyour screen.Auto
Night
Allows you to adjust screen dimming as the outside lighting conditionschange from day to night.Auto DimManual Offset
Allows you to display the default photo or upload your own.Edit Wallpaper
383
Super Duty (TFA) Canada/United States of America, enUSA, First Printing
MyFord Touch™ (If Equipped)
HD Radio Reception and Station Troubleshooting
Potential reception issues
If you are listening to a multicast station and you are on the fringe ofthe reception area, the station may mute due to weak signal strength.Reception area
If you are listening to HD1, the system switches back to the analogbroadcast until the digital broadcast is available again. However, if youare listening to any of the possible HD2-HD7 multicast channels, thestation mutes and stays muted unless it is able to connect to the digitalsignal again.
When the system first receives a station (aside from HD2-HD7 multicaststations), it first plays the station in the analog version. Once the receiververifies the station is an HD Radio station, it shifts to the digital version.Depending on the station quality, you may hear a slight sound changewhen the station changes from analog to digital. Blending is the shiftfrom analog to digital sound or digital back to analog sound.
Stationblending
In order to provide the best possibleexperience, use the contact form to reportany station issues found while listening toa station broadcasting with HD Radiotechnology. Independent entities own andoperate each station. These stations areresponsible for ensuring all audio streamsand data fields are accurate.
Potential station issues
ActionCauseIssues
No action required. This is abroadcast issue.This is poor time alignment bythe radio broadcaster.Echo, stutter, skip orrepeat in audio.Increase or decrease inaudio volume.
No action required. The recep-tion issue may clear up as youcontinue to drive.
The radio is shifting betweenanalog and digital audio.Sound fading orblending in and out.
No action required. This isnormal behavior. Wait until theaudio is available.
The digital multicast is notavailable until the HD Radiobroadcast is decoded. Oncedecoded, the audio is available.
There is an audio mutedelay when selectingHD2 or HD3, multicastpreset or Direct Tune
399
Super Duty (TFA) Canada/United States of America, enUSA, First Printing
MyFord Touch™ (If Equipped)
Potential station issues
ActionCauseIssues
No action required. The stationis not available in your currentlocation.
The previously stored multicastpreset or direct tune is notavailable in your current recep-tion area.
Cannot access HD2 orHD3 multicast channelwhen recalling a presetor from a direct tune.
Fill out the station issue format http://www.ibiquity.com/automotive/report_radio_station_experi-ences
Data service issue by the radiobroadcaster.Text information doesnot match currentlyplaying audio.
Fill out the station issue format http://www.ibiquity.com/automotive/report_radio_station_experi-ences
Data service issue by the radiobroadcaster.There is no textinformation shown forcurrently selectedfrequency.
No action required. This isnormal behavior.This selection disables HD2-HD7 channel search.HD2-HD7 stations notfound when you pressScan
HD Radio Technology manufactured underlicense from iBiquity Digital Corp. U.S. andforeign patents. HD Radio and the HD andHD Radio logos are proprietary trademarksof iBiquity Digital Corp. Ford MotorCompany and iBiquity Digital Corp. are notresponsible for the content sent using HDRadio technology. Content may bechanged, added or deleted at any time atthe station owner's discretion.
Radio Voice Commands
Press the voice button and when prompted say:
Action and DescriptionVoice command
Radio
Then you can say a command similar to the following:
Say a frequency or preset.FM
Off
Help
400
Super Duty (TFA) Canada/United States of America, enUSA, First Printing
MyFord Touch™ (If Equipped)E142599