SYNC™
General Information...................................329
Using Voice Recognition............................331
Using SYNC™ With Your Phone............334
SYNC™ Applications and Services......346
SYNC™ AppLink ™
.....................................354
Using SYNC™ With Your Media Player...........................................................355
SYNC™ Troubleshooting
.........................365
MyFord Touch ™
General Information
...................................374
Settings...........................................................382
Entertainment..............................................395
Phone.................................................................411
Information.....................................................418
Climate............................................................428
Navigation.......................................................431
MyFord Touch ™ Troubleshooting........440
Accessories
Accessories....................................................447
Auxiliary Switches.......................................448
Extended Service Plan (ESP)
Extended Service Plan (ESP)..................451
Scheduled Maintenance
General Maintenance Information.......453
Normal Scheduled Maintenance
..........456
Special Operating Conditions Scheduled Maintenance
..............................................457
Scheduled Maintenance Record
...........462
Appendices
End User License Agreement..................472
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Super Duty (TFA) Canada/United States of America, enUSA, First Printing Table of Contents
CALIFORNIA PROPOSITION 65
WARNING
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles
and certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm. PERCHLORATE
Certain components in your vehicle such
as airbag modules, safety belt
pretensioners and remote control batteries
may contain perchlorate material. Special
handling may apply for service or vehicle
end of life disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazardouswaste/ perchlorate
FORD CREDIT
(U.S. Only)
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For your convenience we offer a number
of ways to contact us, as well as to help
manage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit,
as well as to access Account Manager,
please go to www.fordcredit.com. REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish,
structural integrity, corrosion protection
and dent resistance. During vehicle
development we validate these parts
deliver the intended level of protection as
a whole system. A great way to know for
sure you are getting this level of protection
is to use genuine Ford replacement
collision parts.
11
Super Duty (TFA) Canada/United States of America, enUSA, First Printing Introduction
Engine Oil Pressure Gauge
Indicates engine oil pressure. The needle
should stay in the normal operating range
(between L and H). If the needle falls
below the normal range, stop the vehicle,
turn off the engine and check the engine
oil level. Add oil if needed. If the oil level is
correct, have your vehicle checked by your
authorized dealer.
Engine Coolant Temperature
Gauge
WARNING
Never remove the coolant reservoir
cap while the engine is running or hot.
Indicates engine coolant temperature. At
normal operating temperature, the level
indicator will be in the normal range. If the
engine coolant temperature exceeds the
normal range, stop the vehicle as soon as
safely possible, switch off the engine and
let the engine cool.
Transmission Fluid Temperature
Gauge
Indicates transmission fluid temperature.
At normal operating temperature, the level
indicator will be in the normal range. If the
transmission fluid temperature exceeds
the normal range, stop the vehicle as soon
as safely possible and verify the airflow is
not restricted such as snow or debris
blocking airflow through the grill. Also,
higher than normal operating temperature
can be caused by special operation
conditions (i.e. snowplowing, towing or
off-road use). Refer to Special operating
conditions in the scheduled maintenance
information for instructions. Operating the transmission for extended periods of time
with the gauge in the higher than normal
area may cause internal transmission
damage. Altering the severity of the driving
conditions is recommended to lower the
transmission temperature into the normal
range. If the gauge continues to show high
temperatures, see your authorized dealer.
Fuel Gauge
Note:
The fuel gauge may vary slightly
when your vehicle is moving or on a gradient.
Switch the ignition on. The fuel gauge will
indicate approximately how much fuel is
left in the fuel tank. The arrow adjacent to
the fuel pump symbol indicates on which
side of your vehicle the fuel filler door is
located.
The needle should move toward F when
you refuel your vehicle. If the needle points
to E after adding fuel, this indicates your
vehicle needs service soon.
After refueling some variability in needle
position is normal:
• It may take a short time for the needle
to reach F after leaving the gas station.
This is normal and depends upon the
slope of pavement at the gas station.
• The fuel amount dispensed into the
tank is a little less or more than the
gauge indicated. This is normal and
depends upon the slope of pavement
at the gas station.
• If the gas station nozzle shuts off
before the tank is full, try a different
gas pump nozzle.
Low Fuel Reminder
A low fuel reminder triggers when the fuel
gauge needle is at 1/16th.
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Super Duty (TFA) Canada/United States of America, enUSA, First Printing Instrument Cluster
SETUP (cont’
d)
On or Off
REAR PARK AID
On or Off
REMOTE WINDOW
OPEN
CREATE MYKEY / MYKEY SETUP / CLEAR MYKEY
On or Off
press the RESET
button
RESET FOR REMOTE START
5, 10, 15 minutes
Electric or EOH
TBC MODE
LOW, MED or HIGH
TBC EFFORT
On or Off
TRAILER SWAY
English / Spanish / French
LANGUAGE = ENGLISH / SPANISH /
FRENCH
PRESS RESET FOR SYSTEM CHECK
The information display will begin to cycle
through the vehicle systems and provide
a status of the item if needed.
Note: Some systems show a message only
if a condition is present
OIL LIFE
Displays the remaining oil life. An oil
change is required whenever indicated by
the information display and according to
the recommended maintenance schedule.
USE ONLY RECOMMENDED ENGINE OILS.
To reset the oil monitoring system to 100%
after each oil change, perform the
following:
1. Press and release the SETUP button to display OIL LIFE XXX% HOLD RESET
= NEW.
2. Press and hold the RESET button for two seconds and release to reset the
oil life to 100%. Note:
To change oil life 100% value (if
equipped with this feature) to another value,
proceed to Step 3.
3. Once OIL LIFE SET TO XXX% is displayed, release and press the RESET
button to change the Oil Life Start
Value. Each release and press will
reduce the value by 10%.
UNITS
Displays the current units English or Metric
AUTOLAMP (SEC)
This feature keeps your headlights on for
up to three minutes after the ignition is
switched off.
AUTOLOCK
This feature automatically locks all vehicle
doors when the vehicle is shifted into any
gear, putting the vehicle in motion.
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Super Duty (TFA) Canada/United States of America, enUSA, First Printing Information Displays
Action
Message
The selective catalytic reduction system detects low exhaustfluid. The engine will eventually enter into an idle only mode.
You must replenish the diesel exhaust fluid to resume normal
operation of your vehicle. Refer to your diesel supplement for more information.
ENGINE IDLED SOON
EXHAUST FLUID EMPTY
A problem exists with the selective catalytic reduction system.The vehicle will enter into an idle-only mode. If the exhaust
fluid is empty, you must replenish the diesel exhaust fluid to
resume normal operation of your vehicle. Refer to your diesel supplement for more information.
ENGINE IDLED - SEE
OWNER’ S MANUAL
EXHAUST FLUID EMPTY
The selective catalytic reduction system detects a fault. Thevehicle ’s top speed will become limited in the displayed
distance starting at 50 miles (80 km) and count down from
this point. Refer to your diesel supplement for more informa- tion. Have the system checked by an authorized dealer.
IN XX MILES, SPEED
LIMITED TO 50 MPH EXHAUST FLUIDSYSTEM FAULT
The selective catalytic reduction system detects a fault. The
vehicle ’s top speed will become limited upon restarting. Refer
to your diesel supplement for more information. Have the system checked by an authorized dealer.
SPEED LIMITED TO 50
MPH UPON RESTART EXHAUST FLUIDSYSTEM FAULT
The selective catalytic reduction system detects a fault. The
vehicle ’s top speed is limited. Refer to your diesel supplement
for more information. Have the system checked by an authorized dealer.
SPEED LIMITED TO 50
MPH EXHAUST FLUID SYSTEM FAULT
A fuel filter change is required. See Normal Scheduled
Maintenance (page 456).
FUEL FILTER CHANGE
REQUIRED
You must have your vehicle serviced by an authorized dealer
if approximately two hours after the EXHAUST OVERLOADED DRIVE TO CLEAN message has displayed and you have not
driven your vehicle above 30 mph (48 km/h) for at least 20 minutes to clean the diesel particulate filter. Refer to your diesel supplement for more information.
EXHAUST OVER LIMIT
SERVICE NOW
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Super Duty (TFA) Canada/United States of America, enUSA, First Printing Information Displays
Your vehicle is equipped with various
emission control components and a
catalytic converter that will enable your
vehicle to comply with applicable exhaust
emission standards. To make sure that the
catalytic converter and other emission
control components continue to work
properly:
•
Use only the specified fuel listed.
• Avoid running out of fuel.
• Do not turn off the ignition while your
vehicle is moving, especially at high
speeds.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
The scheduled maintenance items listed
in scheduled maintenance information are
essential to the life and performance of
your vehicle and to its emissions system.
If you use parts other than Ford, Motorcraft
or Ford-authorized parts for maintenance
replacements, or for service of
components affecting emission control,
such non-Ford parts should be the
equivalent to genuine Ford Motor Company
parts in performance and durability.
Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove an emission control device or prevent it
from working. Information about your
vehicle
’s emission system is on the Vehicle
Emission Control Information Decal
located on or near the engine. This decal
also lists engine displacement
Please consult your warranty information
for complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine ’s emission control
system. The system protects the
environment by making sure that your
vehicle continues to meet government
emission standards. The OBD-II system
also assists a service technician in properly
servicing your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a
malfunction. Temporary malfunctions may
cause the service engine soon indicator to
illuminate.
Examples of temporary malfunctions are:
• the vehicle has run out of fuel —the
engine may misfire or run poorly
• poor fuel quality or water in the
fuel —the engine may misfire or run
poorly
• the fuel fill inlet may not have closed
properly. See Refueling (page 146).
• driving through deep water —the
electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank with
good quality fuel, properly closing the fuel
fill inlet or letting the electrical system dry
out. After three driving cycles without these
or any other temporary malfunctions
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Super Duty (TFA) Canada/United States of America, enUSA, First Printing Fuel and Refueling
Chassis cab
MaximumGCWR
Rear axle ratio
Engine
Vehicle
26000 lb (11793kg)
4.88
6.7L diesel
35000 lb (15875
kg)*
* Requires optional GCWR Package.
Calculating the Maximum
Loaded Trailer Weight for Your
Vehicle
1. Start with the gross combined weight rating for your vehicle
model and axle ratio. See the
previous chart.
2. Subtract all of the following
that apply to your vehicle:
• Vehicle curb weight
• Hitch hardware weight, such as
a draw bar, ball, locks or weight
distributing hardware
• Driver weight
• Passenger(s) weight
• Payload, cargo and luggage
weight
• Aftermarket equipment weight.
This equals the maximum loaded
trailer weight for this combination.
Note: The trailer tongue load is
considered part of the payload for
your vehicle. Reduce the total
payload by the final trailer tongue
weight. Note:
Consult an authorized dealer
to determine the maximum trailer
weight allowed for your vehicle if
you are not sure.
ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
• Do not tow a trailer until you drive your
vehicle at least 1000 miles (1600
kilometers).
• Consult your local motor vehicle laws
for towing a trailer.
• See the instructions included with
towing accessories for the proper
installation and adjustment
specifications.
• Service your vehicle more frequently if
you tow a trailer. See your scheduled
maintenance information.
• If you use a rental trailer, follow the
instructions the rental agency gives
you.
See Load limits in the Load Carrying
chapter for load specification terms found
on the tire label and Safety Compliance
label and instructions on calculating your
vehicle's load.
196
Super Duty (TFA) Canada/United States of America, enUSA, First Printing Towing
BREAKING-IN
You need to break in new tires for
approximately 300 miles (480
kilometers). During this time, your vehicle
may exhibit some unusual driving
characteristics.
Avoid driving too fast during the first 1000
miles (1600 kilometers). Vary your speed
frequently and change up through the
gears early. Do not labor the engine.
Do not tow during the first 1000 miles
(1600 kilometers).
ECONOMICAL DRIVING
Your fuel economy is affected by several
things, such as how you drive, the
conditions you drive under, and how you
maintain your vehicle.
You may improve your fuel economy by
keeping these things in mind:
•
Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds without
stopping.
• Anticipate stops; slowing down may
eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving.
• Close the windows for high-speed
driving.
• Drive at reasonable speeds (traveling
at 55 mph [88 km/h] uses 15% less
fuel than traveling at 65 mph [105
km/h]).
• Keep the tires properly inflated and use
only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance. Avoid these actions; they reduce your fuel
economy:
•
Sudden accelerations or hard
accelerations.
• Revving the engine before turning it off.
• Idle for periods longer than one minute.
• Warm up your vehicle on cold
mornings.
• Use the air conditioner or front
defroster.
• Use the speed control in hilly terrain.
• Rest your foot on the brake pedal while
driving.
• Drive a heavily loaded vehicle or tow a
trailer.
• Carry unnecessary weight
(approximately 1 mpg [0.4 km/L] is
lost for every 400 lb [180 kilogram] of
weight carried).
• Driving with the wheels out of
alignment.
Conditions
• Heavily loading a vehicle or towing a
trailer may reduce fuel economy at any
speed.
• Adding certain accessories to your
vehicle (for example bug deflectors,
rollbars, light bars, running boards, ski
racks or luggage racks) may reduce
fuel economy.
• To maximize the fuel economy, drive
with the tonneau cover installed (if
equipped).
• Using fuel blended with alcohol may
lower fuel economy.
• Fuel economy may decrease with lower
temperatures during the first 8– 10
miles (12 –16 kilometers) of driving.
• Driving on flat terrain offers improved
fuel economy as compared to driving
on hilly terrain.
207
Super Duty (TFA) Canada/United States of America, enUSA, First Printing Driving Hints