ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty. The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare, ifprovided with the vehicle (exceptvehicles supplied with a tire inflationkit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (7.6 L) of gasoline or 5 gal(18.9 L) of diesel fuel to a disabledvehicle. Roadside Assistance limits fueldelivery service to two no-chargeoccurrences within a 12-month period.
•Winch out — available within 100 ft(30.5 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearest
authorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicle isoperational but the trailer is not, then thetrailer does not qualify for any roadsideservices.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States Ford vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States Ford vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
Canadian customers who require roadsideassistance, call 1-800-665-2006.
Vehicles Sold in Canada: UsingRoadside Assistance
For your convenience, you may completethe roadside assistance identification cardfound in the centerfold of your warrantyguide and retain for future reference.
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Canadian roadside coverage and benefitsmay differ from the U.S. coverage. If yourequire more information, please refer tothe coverage section of your warrantyguide, call us in Canada at1-800-665-2006, or visit our website atwww.ford.ca.
Sykes Assistance Services Corporationadministers the Roadside Assistanceprogram. You must receive coveredservices in Canada or the continentalUnited States. Coverage extends tovehicles that use public, non-seasonal,annually traveled roadways. RoadsideAssistance coverage does not extend tovehicles involved in cross-country driving,logging, autocross and any other form ofoff-road use. Well maintained roads andsurfaces help ensure safe travel for thesupplier, and allow their representativesto perform service as per the standardoperating procedures.
In Remote Locations
If our supplier cannot take your vehicle byroad to the nearest authorized dealership,transportation by rail or water may benecessary. The program covers a tow tothe dock or rail terminal and also to thedealership at the end of the trip.
For rail or water transportation, however,contact your authorized dealer to confirmif you are eligible for additional coveragebefore you authorize or pay for the service.
Call Ford Roadside Assistance at1-800-665-2006 for additionalinformation.
HAZARD WARNING FLASHERS
Note:The hazard warning flashers willoperate when the ignition is in any positionor if the key is not in the ignition. If usedwhen the engine is not running, the batterywill lose charge. As a result, there may beinsufficient power to restart your engine.
The hazard flasher control is located onthe steering column, just behind thesteering wheel. Use it when your vehicle iscreating a safety hazard for othermotorists.
•Press the flasher control and all frontand rear direction indicators flash.
•Press the flasher control again to turnthem off.
JUMP STARTING THE VEHICLE
WARNINGS
Batteries normally produce explosivegases which can cause personalinjury. Therefore, do not allowflames, sparks or lighted substances tocome near the battery. When working nearthe battery, always shield your face andprotect your eyes. Always provide correctventilation.
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About This Manual...........................................3ABSSee: Brakes.............................................................35ABS driving hintsSee: Hints on Driving With Anti-LockBrakes..................................................................35AccessoriesSee: Replacement PartsRecommendation..............................................6Adjusting the Steering Wheel......................9Audible Warnings and Indicators...............17Fail-Safe Cooling Warning Chime...................17Headlamps On Warning Chime.......................17Key in Ignition Warning Chime..........................17Parking Brake On Warning Chime...................17Shift to Park Warning Chime.............................17Automatic Transmission.............................32Brake-Shift Interlock...........................................34If Your Vehicle Gets Stuck In Mud orSnow....................................................................34Understanding the Positions of YourAutomatic Transmission...............................32Automatic Transmission FluidCheck...............................................................87Adjusting automatic transmission fluidlevels....................................................................88Automatic transmission fluid filter...............88Correct fluid level..................................................87High fluid level.......................................................88Low fluid level........................................................87
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Brake Fluid Check..........................................88Hydroboost............................................................89Hydromax...............................................................89Brakes.................................................................35General Information............................................35Breaking-In........................................................51
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California Proposition 65...............................5Capacities and Specifications.................122Specifications.......................................................123
Car WashSee: Cleaning the Exterior................................94Changing a Fuse............................................80Fuses........................................................................80Changing a Road Wheel.............................114Dissimilar Spare Wheel and Tire AssemblyInformation.......................................................114Tire Change Procedure......................................115Changing the 12V Battery.............................91Battery relearn.......................................................92Changing the Engine Air Filter...................93Cleaning the Alloy Wheels.........................95Cleaning the Engine......................................94Cleaning the Exterior....................................94Exterior Chrome Parts........................................94Exterior Plastic Parts..........................................94Stripes or Graphics..............................................94Underbody..............................................................94Coolant CheckSee: Engine Coolant Check..............................84Cruise Control....................................................9Principle of Operation.........................................37Cruise controlSee: Using Cruise Control..................................37Customer Assistance....................................57
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Daytime Running Lamps..............................12Direction Indicators.........................................12Driving Hints......................................................51Driving Through Water..................................52DRLSee: Daytime Running Lamps..........................12
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Economical Driving.........................................51Emission Control System............................29On-Board Diagnostics (OBD-II).....................30Readiness for Inspection/Maintenance(I/M) Testing.....................................................30Engine Block Heater......................................24Using the Engine Block Heater........................24
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