inflation. Do not place tires near heaters
or heating devices used to warm the room
where the tires are stored. Do not apply
heat or blow heated air directly on the tires.
Always inspect the tires after storage
periods and before use.
USING SNOW CHAINS
WARNING
Snow tires must be the same size,
load index, and speed rating as those
originally provided by Ford. Use of
any tire or wheel not recommended by
Ford can affect the safety and
performance of your vehicle, which could
result in an increased risk of loss of vehicle
control, vehicle rollover, personal injury,
and death. Additionally, the use of
non-recommended tires and wheels could
cause steering, suspension, axle, transfer
case, or power transfer unit failure. It is also
strongly advised to follow the Ford
recommended tire inflation pressure found
on the Safety Compliance Certification
Label (affixed to either the door hinge
pillar, door-latch post, or the door edge
that meets the door-latch post, next to the
driver ’s seating position), or Tire Label
which is located on the B-Pillar or the edge
of the driver door. Failure to follow the tire
pressure recommendations can cause
uneven treadwear patterns and adversely
affect the way your vehicle handles. The tires on your vehicle (excluding the
265/45ZR20 Sport Tire) may have
all-weather treads to provide traction in
rain and snow. However, in some climates
you may need to use snow chains.
Your vehicle may not be compatible with
snow chain or cable usage with the
factory-fitted wheels and tires. Only
certain chains or snow cables have been
approved by Ford as safe for use on your
vehicle with the following wheel and tire combination(s): 18”
x8”x44mm Wheel and
P245/60 R18 Tire. You should only install
chains or cables that have been rated as
10 mm or less in dimension as measured
on the sidewall of your tire. Not all S-class
snow chains meet these restrictions.
Chains of this size restriction will include a
tensioning device. The chains should be
mounted in pairs on the front tires only. If
you need to use chains, it is recommended
that steel wheels (of the same size and
specification) be used, as chains may chip
aluminum wheels.
Follow these guidelines when using snow
tires and traction devices
• If possible, avoid fully loading your
vehicle
• Purchase chains or cables from a
manufacturer that clearly labels body
to tire dimension restrictions.
• When driving with tire cables do not
exceed 30 mph (48 km/h) or the
maximum speed recommended by the
chain manufacturer, whichever is less.
• Drive cautiously. If you hear the cables
rub or bang against the vehicle, stop
and retighten them. If this does not
work, remove the cables to prevent
vehicle damage.
• Remove the cables when they are no
longer needed. Do not use cables on
dry roads.
• If a temporary spare wheel is mounted
on your vehicle, do not use snow chains
on the axle with the temporary spare
tire.
If you have any questions regarding snow
chains or cables, please contact your
authorized dealer.
324
Explorer (TUB), enUSA, First Printing Wheels and Tires
Setting 911 Assist On or Off
Press the phone button to enter the
phone menu then select:
Action and Description
Menu
Item
Press OK to confirm and enter
the 911 Assist menu.
911 Assist
Scroll to activate this option
then press OK when the
desired option appears in the
radio display.
If you choose not to activate this
feature you will have the following
options: Action and Description
Menu
Item
Provides a display and voice
reminder at phone connection
at vehicle start.
Voice
Reminder
ON
Provides a display reminder
only without a voice reminder
at phone connection.
Voice
Reminder
OFF
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident. •
A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
385
Explorer (TUB), enUSA, First Printing SYNC™
(If Equipped)
Setting 911 Assist On
If your vehicle is equipped with
Navigation, touch the I (Information)
button to access these features. If your
vehicle is not equipped with
Navigation, touch the corner of the
touchscreen with the green tab. Then
select:
Message
Apps
911 Assist
On
You can also access 911 Assist by
pressing: Message
Settings
Phone
911 Assist
Or you can also select:
Help
911 Assist
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident. •
A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the United States,
Canada or in a territory in which 911 is
the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
trigger 911 Assist); however, SYNC tries to
contact emergency services if 911 Assist
triggers. If a connected phone sustains
damage or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
Before making the call:
• SYNC provides a short window of time
(approximately 10 seconds) to cancel
the call. If you fail to cancel the call,
SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
460
Explorer (TUB), enUSA, First Printing MyFord Touch
™ (If Equipped)
1
180 Degree Parking Aid Camera..............211
Camera Views...................................................... 212
Using the 180 degree camera system..........211
4
4WD See: Four-Wheel Drive..................................... 184
A
A/C See: Climate Control......................................... 129
About This Manual...........................................7
ABS See: Brakes........................................................... 189
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 189
Accessories
....................................................482
Exterior Style....................................................... 482
Interior Style........................................................ 482
Lifestyle................................................................. 482
Peace of Mind..................................................... 482
Accessories See: Replacement Parts
Recommendation............................................. 11
ACC See: Using Adaptive Cruise Control.............214
Active Park Assist
........................................202
Deactivating the Active Park Assist
Feature............................................................. 206
Parallel Parking, Perpendicular Parking, Park Out Assist.............................................. 202
Troubleshooting the System........................ 206
Adjusting the Headlamps..........................291 Vertical Aim Adjustment.................................. 291
Adjusting the Pedals.....................................76
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column
............................................................72 Adjusting the Steering Wheel - Vehicles
With: Power Adjustable Steering
Column
............................................................72
Easy Entry and Exit Feature.............................. 73
End of Travel Position......................................... 73
Memory Feature.................................................... 73
Airbag Disposal...............................................47
Air Conditioning See: Climate Control......................................... 129
Alarm See: Anti-Theft Alarm.......................................... 71
Anti-Theft Alarm.............................................71 Arming the Alarm.................................................. 71
Disarming the Alarm............................................ 71
Appendices....................................................505
Audible Warnings and Indicators
...........100
Automatic Transmission Warning
Chime................................................................ 100
Engine On Warning Chime............................. 100
Headlamps On Warning Chime................... 100
Key in Ignition Warning Chime...................... 100
Keyless Warning Alert ..................................... 100
Parking Brake On Warning Chime...............100
Audio Control
...................................................73
Seek and Media..................................................... 74
Type 1........................................................................\
. 73
Type 2........................................................................\
73
Audio System................................................353 General Information......................................... 353
Audio Unit - Vehicles With: AM/FM/CD/ SYNC
.............................................................354
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................357
Audio Unit - Vehicles With: Sony AM/ FM/CD..........................................................358
Menu Structure.................................................. 360
Autolamps
.........................................................81
Windshield Wiper Activated
Headlamps......................................................... 81
Automatic Climate Control - Vehicles With: Premium AM/FM/CD.....................131
Automatic Climate Control - Vehicles With: Sony Audio System.......................132
Automatic High Beam Control.................83 Activating the System........................................ 84
Manually Overriding the System.................... 84
527
Explorer (TUB), enUSA, First Printing Index
Getting the Services You Need..............260
Away From Home............................................. 260
H
Handbrake See: Parking Brake............................................. 190
Hazard Warning Flashers.........................256
HDC See: Using Hill Descent Control.................... 196
Headlamp Exit Delay....................................82
Head Restraints............................................140 Adjusting the Head Restraint.......................... 141
Tilting Head Restraints .................................... 142
Heated Seats.................................................154 Front Seats............................................................ 154
Rear Seats............................................................. 155
Heated Steering Wheel
................................75
Heated Windows and Mirrors..................138 Heated Exterior Mirror....................................... 138
Heated Rear Window........................................ 138
Heating See: Climate Control......................................... 129
Hill Start Assist
.............................................190
Switching the System On and Off................191
Using Hill Start Assist....................................... 190
Hints on Controlling the Interior Climate..........................................................134
Cooling the Interior Quickly............................ 136
General Hints....................................................... 134
Heating the Interior Quickly............................ 135
Recommended Settings for Cooling ..........136
Recommended Settings for Heating..........136
Side Window Defogging in Cold Weather............................................................. 137
Hints on Driving With Anti-Lock Brakes............................................................189
Hood Lock See: Opening and Closing the Hood...........276
I
Ignition Switch
...............................................165
In California (U.S. Only).............................261
Information Display Control.......................75
Information Display Control Features...........75
Information Displays
....................................101
General Information........................................... 101Information....................................................453
911 Assist............................................................... 459
Alerts...................................................................... 458
Calendar............................................................... 459
Sirius Travel Link................................................. 457
SYNC Services (If Equipped, United States Only).................................................................. 453
Vehicle Health Report (If Equipped, US Only)................................................................... 461
Information Messages
.................................115
4WD........................................................................\
.. 115
Adaptive Cruise Control.................................... 116
AdvanceTrac ™..................................................... 116
Alarm........................................................................\
116
Automatic Engine Shutdown.......................... 117
Automatic High Beam Control........................ 117
Battery and Charging System......................... 118
Blind Spot Information and Cross Traffic Alert System..................................................... 118
Brake System........................................................ 119
Collision Warning System................................ 119
Doors and Locks.................................................. 119
Driver Alert............................................................ 120
Electronic Stability Control............................. 120
Engine..................................................................... 120
Fuel........................................................................\
.... 121
Hill Descent Control............................................ 121
Hill Start Assist..................................................... 121
Keys and Intelligent Access............................. 122
Lane Keeping System........................................ 123
Maintenance......................................................... 123
MyKey...................................................................... 124
Park Aid.................................................................. 124
Park Brake.............................................................. 124
Power Steering.................................................... 125
Pre-Collision Warning System....................... 125
Remote Start........................................................ 125
Seats........................................................................\
126
Starting System.................................................. 126
Terrain Management System......................... 127
Tire Pressure Monitoring System.................. 126
Traction Control................................................... 127
Trailer....................................................................... 127
Transmission........................................................ 128
531
Explorer (TUB), enUSA, First Printing Index
Power Steering Fluid Check....................288
Power Windows..............................................87
Accessory Delay.................................................... 87
Bounce-Back......................................................... 87
One-Touch Down................................................. 87
One-Touch Up....................................................... 87
Window Lock......................................................... 87
Pre-Collision Assist.....................................230 Using the Pre-Collision Assist
System............................................................... 231
Protecting the Environment........................14
R
Rear Parking Aid...........................................198 Obstacle Distance Indicator.......................... 199
Rear Passenger Climate Controls...........137
Rear Seats
........................................................147
Adjusting the Rear Seats.................................. 147
Rear Under Floor Storage.........................233 Adjustable Load Floor...................................... 233
Cargo Management System.......................... 233
Rear View Camera
......................................208
Using the Rear View Camera
System............................................................. 208
Rear View Camera See: Rear View Camera.................................. 208
Rear Window Wiper and Washers...........78 Rear Camera Washer.......................................... 79
Rear Window Washer......................................... 79
Rear Window Wiper............................................. 78
Recommended Towing Weights
...........244
Refueling..........................................................174 Easy Fuel ™ Capless Fuel System.................175
Remote Control
..............................................49
Car Finder................................................................ 52
Integrated Keyhead Transmitters .................49
Intelligent Access Key........................................ 49
Memory Feature.................................................... 51
Remote Start ........................................................ 52
Replacing the Battery......................................... 50
Sounding a Panic Alarm.................................... 52
Remote Start..................................................139 Automatic Settings............................................ 139
Removing a Headlamp..............................293
Repairing Minor Paint Damage
..............304 Replacement Parts
Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control.............................................................53
Reporting Safety Defects (Canada Only)..............................................................265
Reporting Safety Defects (U.S. Only)..............................................................264
Roadside Assistance..................................255 Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 255
Vehicles Sold in Canada: Using Roadside Assistance....................................................... 255
Vehicles Sold in the United States: Getting Roadside Assistance................................... 255
Vehicles Sold in the United States: Using Roadside Assistance................................... 255
Roadside Emergencies
..............................255
Roof Racks and Load Carriers................234 Adjusting the Crossbar.................................... 235
Thumbwheel Kit................................................. 234
Running-In See: Breaking-In................................................. 252
Running Out of Fuel.....................................173 Adding Fuel From a Portable Fuel
Container........................................................... 173
Filling a Portable Fuel Container................... 173
S
Safety Belt Height Adjustment.................36
Safety Belt Minder..........................................37 Belt-Minder™......................................................... 37
Safety Belts
.......................................................31
Principle of Operation.......................................... 31
Safety Belt Warning Lamp and Indicator Chime..............................................................36
Conditions of operation..................................... 36
Safety Canopy ™
............................................45
Safety Precautions........................................171
534
Explorer (TUB), enUSA, First Printing Index
Satellite Radio..............................................364
Satellite Radio Electronic Serial Number
(ESN)................................................................ 365
Satellite Radio Reception Factors..............365
SIRIUS® Satellite Radio Service.................. 365
Troubleshooting................................................. 366
Scheduled Maintenance Record...........494
Scheduled Maintenance..........................486
Seats.................................................................140
Security..............................................................70
Settings............................................................416 Clock........................................................................\
417
Display..................................................................... 417
Settings.................................................................. 421
Sound..................................................................... 419
Vehicle.................................................................... 419
Side Airbags
.....................................................44
Side Sensing System.................................200 Obstacle Distance Indicator........................... 201
Sitting in the Correct Position.................140
Snow Chains See: Using Snow Chains................................. 324
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 12
On-board Diagnostics (OBD-II)....................... 12
Special Instructions.............................................. 12
Using Your Vehicle as an Ambulance............12
Using Your Vehicle With a Snowplow............12
Special Operating Conditions Scheduled Maintenance..............................................492
Exceptions............................................................ 493
Speed Control See: Cruise Control............................................. 213
Stability Control
............................................193
Principle of Operation....................................... 193
Starter Switch See: Ignition Switch........................................... 165Starting a Gasoline Engine.......................166
Automatic Engine Shutdown........................ 168
Failure to Start..................................................... 167
Guarding Against Exhaust Fumes...............169
Important Ventilating Information..............169
Stopping the Engine When Your Vehicle is Moving............................................................... 168
Stopping the Engine When Your Vehicle is Stationary......................................................... 168
Vehicles with an Ignition Key......................... 166
Vehicles with Keyless Start............................ 166
Starting and Stopping the Engine..........165 General Information.......................................... 165
Steering...........................................................229 Electric Power Steering................................... 229
Steering Wheel
................................................72
Storage Compartments.............................164
Sunroof See: Moonroof........................................................ 91
Sun Visors
..........................................................91
Illuminated Vanity Mirror.................................... 91
Supplementary Restraints System.........40 Principle of Operation........................................ 40
Symbols Glossary
.............................................7
SYNC™ Applications and Services........................................................384
911 Assist............................................................... 384
SYNC Mobile Apps........................................... 386
SYNC™...........................................................368 General Information......................................... 368
SYNC™ Troubleshooting
.........................398
T
Tailgate See: Manual Liftgate........................................... 63
See: Power Liftgate............................................. 64
Technical Specifications See: Capacities and Specifications............334
Terrain Response
..........................................195
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................262
535
Explorer (TUB), enUSA, First Printing Index