
If the system detects a degraded
performance condition, a message warning
of a blocked sensor or low visibility will
appear in the information display along
with a warning indicator. You can clear the
information display warning but the
warning indicator will remain illuminated.
When you remove a blockage, you can
reset the system in two ways:
•
While driving, the system detects at
least two objects.
• You cycle the ignition from on to off
and then back on.
If the blockage is still present after the key
cycle and driving in traffic, check again for
a blockage. Reasons for messages being displayed
Clean the fascia area in front
of the radar or remove the
obstruction.
The radar
surface is
dirty or
obstructed
Drive normally in traffic for
a few minutes to allow the
radar to detect passing
vehicles so it can clear the
blocked state.
The radar
surface is
not dirty or
obstructed
No action required. The
system automatically resets
to an unblocked state once
the rainfall or snowfall rate
decreases or stops. Do not
use the Blind Spot Informa-
tion System in these condi-
tions.
Heavy rain-
fall or
snowfall
interferes
with the
radar
signals
Detection Limitations
There may be instances where the system
will not always detect vehicles entering
and exiting the blind spot zone. Instances which may cause non-detection:
•
Debris build up on the rear bumper
panels in the area of the sensors.
• Certain maneuvering of vehicles
entering and exiting the blind spot
zone.
• Vehicles passing through the blind spot
zone at high speed.
• Severe weather conditions.
• Several vehicles passing through the
blind spot zone following each other
closely.
False Alerts
Note: If your vehicle has a trailer tow
module approved by us, the system will
detect a connected trailer and turn off. For
non-factory equipped tow bars, you may
want to turn the Blind Spot Information
System off manually.
There may be certain instances when there
is a false alert by the system that
illuminates the alert indicator with no
vehicle in the coverage zone. Some
amount of false alerts are normal; they are
temporary and self-correct.
Detection Errors
If the system senses a problem with the
left or right sensor, the Blind Spot
Information System warning indicator will
illuminate and a message will appear in
the information display.
All other system faults will display only
with a message in the information display.
See Information Messages (page 115).
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When your vehicle rapidly approaches
another vehicle, a red warning light flashes
and a tone sounds.
The brake support system assists you in
reducing any collision speed by
pre-charging the brakes. If the risk of
collision continues to increases after the
audio-visual warning, the brake support
prepares the brake system for rapid
braking. The system does not
automatically activate the brakes, but if
the brake pedal is pressed even lightly, the
brakes apply full stopping power.
Using the Pre-Collision Assist
System
WARNING
The Pre-Collision Assist system
’s
brake support reduces collision
speed only if you brake your vehicle
before any collision. As in any typical
braking situation, you must press your
brake pedal. You can adjust the warning system's
sensitivity through your information
display. See General Information (page
101). Note:
When possible, the manufacturer
recommends using the highest sensitivity
setting. If warnings are too frequent, you can
reduce your system's sensitivity. Reduced
sensitivity causes fewer and later system
warnings. See
General Information (page
101).
Blocked Sensors If a blocked sensor message appears in the
information display, dirt, water, or an object
is blocking the sensor. The sensor is
located behind a cover near the driver side
of the lower grille. If anything blocks the
sensor, your vehicle cannot see through
the sensor, and the pre-collision assist
system will not work. Possible causes for
the blocked sensor message and corrective
actions are listed below.
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Action
Cause
Clean the radar sensor cover or remove theobstruction
The radar sensor cover in the grille is dirty
or obstructed
Wait a short time. The radar may take
several minutes to reset after you remove the obstruction
The surface of the radar sensor cover is
clean but the message remains in the display
The Pre-Collision Assist system is tempor-
arily disabled. Shortly after weather condi-
tions improve, the collision warning systemautomatically reactivates
Heavy rain, spray, snow or fog in the air
interferes with the radar signals
The Pre-Collision Assist system is tempor-
arily disabled. Shortly after weather condi-
tions improve, the collision warning systemautomatically reactivates
Swirling water, snow or ice on the road
surface interferes with the radar signals
System Limitations WARNING
The Pre-Collision Assist system
’s
brake support only reduces collision
speed if you first apply your brakes.
You must brake as you would in any typical
braking situation. Due to the nature of radar technology,
there may be certain instances where
vehicles do not provide a collision warning.
These include:
•
Stationary vehicles or vehicles moving
below 6.2 mph (10 km/h).
• Pedestrians or objects in the roadway.
• Oncoming vehicles in the same lane.
• Severe weather conditions (see
blocked sensor section).
• Debris build-up on the grille near the
headlamps (see blocked sensor
section).
• Small distance to vehicle ahead.
• Large steering wheel and pedal
movements (very active driving style). Damage to the front end of your vehicle
may alter the radar sensor's coverage area.
This may result in missed or false collision
warnings. Have an authorized dealer check
your radar sensor for proper coverage and
operation.
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ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•
Do not tow a trailer until you drive your
vehicle at least 1000 miles (1600
kilometers).
• Consult your local motor vehicle laws
for towing a trailer.
• See the instructions included with
towing accessories for the proper
installation and adjustment
specifications.
• Service your vehicle more frequently if
you tow a trailer. See your scheduled
maintenance information.
• If you use a rental trailer, follow the
instructions the rental agency gives
you.
You can find information on load
specification terms found on the tire label
and Safety Compliance label as well as
instructions on calculating your vehicle's
load in the Load Carrying chapter. See
Load Limit (page 235).
Remember to account for the trailer
tongue weight as part of your vehicle load
when calculating the total vehicle weight.
Hitches
Do not use a hitch that either clamps onto
the bumper or attaches to the axle.
Distribute the trailer load so 10-15% of the
total trailer weight is on the tongue. Weight-distributing Hitches WARNING
Do not adjust a weight-distributing
hitch to any position where the rear
bumper of the vehicle is higher than
it was before attaching the trailer. Doing
so will defeat the function of the
weight-distributing hitch, which may cause
unpredictable handling, and could result
in serious personal injury. When hooking-up a trailer using a
weight-distributing hitch, always use the
following procedure:
1. Park the loaded vehicle, without the
trailer, on a level surface.
2. Measure the height to the top of your vehicle's front wheel opening on the
fender. This is H1.
3. Attach the loaded trailer to your vehicle
without the weight-distributing bars
connected.
4. Measure the height to the top of your vehicle's front wheel opening on the
fender a second time. This is H2.
5. Install and adjust the tension in the weight-distributing bars so that the
height of your vehicle's front wheel
opening on the fender is approximately
half the way down from H2, toward H1.
6. Check that the trailer is level or slightly
nose down toward your vehicle. If not,
adjust the ball height accordingly and
repeat Steps 2-6.
When the trailer is level or slightly nose
down toward the vehicle:
• Lock the bar tension adjuster in place.
• Check that the trailer tongue securely
attaches and locks onto the hitch.
• Install safety chains, lighting, and trailer
brake controls as required by law or the
trailer manufacturer.
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Explorer (TUB), enUSA, First Printing Towing

We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. Ford
Motor Company has not approved a
slingbelt towing procedure. Vehicle
damage may occur if towed incorrectly, or
by any other means.
Ford Motor Company produces a towing
manual for all authorized tow truck
operators. Have your tow truck operator
refer to this manual for proper hook-up
and towing procedures for your vehicle.
It is acceptable to have your front-wheel
drive vehicle towed from the front if using
proper wheel lift equipment to raise the
front wheels off the ground. When towing
in this manner, the rear wheels can remain
on the ground.
Front-wheel drive vehicles must have the
front wheels placed on a tow dolly when
towing your vehicle from the rear using
wheel lift equipment. This prevents
damage to the transmission.
Towing a four-wheel drive vehicle requires
that all wheels be off the ground, such as
using a wheel lift and dollies or flatbed
equipment. This prevents damage to the
transmission, four-wheel drive system and
vehicle.
TOWING THE VEHICLE ON
FOUR WHEELS - 2.3L
ECOBOOST™
Emergency Towing
If your vehicle becomes inoperable
(without access to wheel dollies,
car-hauling trailer, or flatbed transport
vehicle), it can be flat-towed (all wheels
on the ground, regardless of the powertrain
and transmission configuration) under the
following conditions:
•
Your vehicle is facing forward for
towing in a forward direction.
• Place the transmission in position N. If
you cannot move the transmission into
N
, you may need to override it. See
Transmission (page 180).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km). WARNING
If your vehicle has a steering wheel
lock make sure the ignition is in the
accessory or on position when being
towed. Recreational Towing
Note:
Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle. See
Climate Control
(page 129).
Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. We
designed these guidelines to prevent
damage to your transmission.
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Explorer (TUB), enUSA, First Printing Towing

Front-wheel drive vehicles CANNOT be
flat-towed (all wheels on the ground) as
vehicle or transmission damage may occur.
You must place the front wheels on a
two-wheel tow dolly. If you are using a tow
dolly, follow the instructions specified by
the equipment provider.
Four-wheel drive vehicles
CANNOT be
flat-towed (all wheels on the ground), as
vehicle or transmission damage may occur.
It is recommended to tow your vehicle with
all four (4) wheels off the ground such as
when using a car-hauling trailer. Otherwise,
you cannot recreational tow your vehicle.
TOWING THE VEHICLE ON
FOUR WHEELS - 3.5L
DURATEC/3.5L ECOBOOST™
Emergency Towing
If your vehicle becomes inoperable
(without access to wheel dollies or vehicle
transport trailer), it can be flat-towed (all
wheels on the ground, regardless of the
powertrain and transmission
configuration) under the following
conditions:
• Your vehicle is facing forward for
towing in a forward direction.
• Place the transmission in neutral (N).
If you cannot move the transmission
into neutral (N), you may need to
override it. See
Transmission (page
180).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km). WARNING
If your vehicle has a steering wheel
lock make sure the ignition is in the
accessory or on position when being
towed. Recreational Towing
Note:
Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle. See
Climate Control
(page 129).
Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. We
designed these guidelines to prevent
damage to your transmission.
You can tow your 3.5L EcoBoost or 3.7L
Duratec (6F50 or 6F55 transmission)
equipped vehicle with all four wheels on
the ground.
If you tow your vehicle with all four wheels
on the ground:
• Tow only in the forward direction.
• Release the parking brake.
Vehicles with Keyless Start
1. Start the vehicle by pressing the brake pedal, and then pressing the keyless
start button until the vehicle starts.
2. Press the brake pedal and shift the gearshift into neutral (N).
3. Turn the vehicle off by pressing the keyless start button once.
4. Disconnect the negative (black) cable from the battery. You need the door
key to lock and unlock doors when the
battery cable is disconnected. See
Changing the 12V Battery (page 289).
Note: The anti-theft system does not work
until you reconnect the battery cable.
Start the engine within 15 minutes of
reconnecting the battery cable.
Vehicles with an Ignition Key
1. Start the vehicle by pressing the brake pedal, and then turning the ignition key
until the vehicle starts.
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Explorer (TUB), enUSA, First Printing Towing

WARNINGS
Check attachment of floor mats on
a regular basis. Always properly
reinstall and secure floor mats that
have been removed for cleaning or
replacement. Always make sure that objects
cannot fall into the driver foot well
while the vehicle is moving. Objects
that are loose can become trapped under
the pedals causing a loss of vehicle control. Failure to properly follow floor mat
installation or attachment
instructions can potentially cause
interference with pedal operation causing
a loss of vehicle control. To install floor mats, position the floor mat
so that the eyelet is over the retention post
and press down to lock in.
To remove the floor mat, reverse the
installation procedure.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
For your convenience, you may complete
the roadside assistance identification card
found in the centerfold of your warranty
guide and retain for future reference.
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Explorer (TUB), enUSA, First Printing Roadside Emergencies