2016 FORD EXPEDITION roof

THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
230
Expedition (TB7) Canada/United States of America, enUSA, First Printing Customer Assistance

Protected components
Fuse amp rating
Fuse or relay number
Blower motor run/start.
5A**
57
Not used.
—
58
Heated mirrors.
15A**
59
Not used.
—
60
Not used.
—
61
Not used.
—
62
Electronic fan.
25A*
63
Moonroof.
30A*
64
Not used.
—
65
Auxiliary power point (rear of center
console).
20A*
66
Front row climate controlled seats.
40A*
67
Anti-lock brake system valves.
30A*
68
Anti-lock brake system pump.
60A*
69
Third row power fold seat.
30A*
70
Auxiliary power point/cigar lighter.
20A*
71
Auxiliary power point (right rear quarter
panel).
20A*
72
Rear seat climate module.
20A*
73
Driver power seat.
30A*
74
Vehicle power 1 – powertrain control
module.
25A**
75
Vehicle power 2 – powertrain control
module.
20A**
76
Vehicle power 4 – ignition coils.
20A**
77
Not used.
—
78
Vehicle power 3 – powertrain control
module.
15A**
79
Not used.
—
80
237
Expedition (TB7) Canada/United States of America, enUSA, First Printing Fuses

Protected components
Fuse amp rating
Fuse or relay number
Ignition switch.
15A
28
Key inhibit switch.
Radio.
20A
29
GPS.
Front park lamps.
15A
30
Trailer brake on/off.
5A
31
Power vent.
15A
32
Rear windows.
Power inverter.
CCD suspension module.
10A
33
Rear park assist.
10A
34
Rear camera.
BLIS.
Heated seat.
Climate module.
5A
35
O/D switch.
Not used.
—
36
4X4 module.
10A
37
EC mirror.
10A
38
Moonroof.
DVD.
AM/FM radio.
Left and right front high beams.
15A
39
Rear park/tail lamps.
10A
40
Restraints control module.
7.5A
41
Not used.
—
42
Not used.
—
43
Not used.
—
44
Not used (spare).
5A
45
Climate control.
10A
46
241
Expedition (TB7) Canada/United States of America, enUSA, First Printing Fuses

Note:
Never use abrasive materials, for
example steel wool or plastic pads as they
can scratch the chrome surface.
Note: Do not use chrome cleaner, metal
cleaner or polish on wheels or wheel covers.
Exterior Plastic Parts
For routine cleaning we recommend
Motorcraft Detail Wash. If tar or grease
spots are present, we recommend
Motorcraft Bug and Tar Remover.
Stripes or Graphics (If Equipped)
Do not use a commercial or high-pressure
sprayer on the surface or edge of stripes
and graphics. This can damage them and
cause the edges to peel away from the
vehicle surface.
Underbody
Flush the complete underside of your
vehicle frequently. Keep body and door
drain holes free of debris or foreign
material.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
• Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles. •
Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
• Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
265
Expedition (TB7) Canada/United States of America, enUSA, First Printing Vehicle Care

You should:
•
Remove dust and loose dirt with a
vacuum cleaner.
• Clean and treat spills and stains as
soon as possible.
Do not use the following products as these
may damage the leather:
• Oil and petroleum or silicone-based
leather conditioners.
• Household cleaners.
• Alcohol solutions.
• Solvents or cleaners intended
specifically for rubber, vinyl and
plastics.
With King Ranch Edition
Your vehicle has seating covered in
premium, top-grain leather that is
extremely durable, but still requires special
care and maintenance in order to preserve
longevity and comfort.
Regular cleaning and conditioning
maintains the appearance of the leather.
Cleaning
For dirt, use a vacuum cleaner then use a
clean, damp cloth or soft brush.
For routine cleaning, wipe the surface with
a soft, damp cloth. For more thorough
cleaning, wipe the surface with a mild soap
and water solution.
• Clean spills as quickly as possible.
• Test any cleaner or stain remover on
an inconspicuous part of the leather as
cleaners may darken the leather. •
Do not spill coffee, ketchup, mustard,
orange juice or oil-based products on
the leather as they may permanently
stain the leather.
• Do not use household cleaning
products, alcohol solutions, solvents
or cleaners intended for rubber, vinyl
or plastics.
Scratches
Because the leather in the seat comes
from genuine steer hides, there may be
evidence of naturally occurring markings,
such as small scars. These markings give
character to the seating covers and are
considered to be proof of a genuine leather
product.
In order to lessen the appearance of
certain scratches and other wear marks,
apply conditioner on the affected area
following the same instructions as in the
Conditioning section.
Conditioning
Bottles of King Ranch Leather Conditioner
are available at the King Ranch Saddle
Shop. Visit the website at
www.krsaddleshop.com, or call
1–800– 282–KING (5464) in the United
States. If you are unable to obtain King
Ranch Leather Conditioner, use another
premium leather conditioner.
• Clean the surfaces using the steps
outlined in the Cleaning section.
• Make sure the leather is dry then apply
a nickel-sized amount of conditioner
to a clean, dry cloth.
• Rub the conditioner into the leather
until it disappears. Allow the
conditioner to dry, then repeat the
process for the entire interior. If a film
appears, wipe it off with a dry, clean
cloth.
268
Expedition (TB7) Canada/United States of America, enUSA, First Printing Vehicle Care

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Accessories are available for your
vehicle through an authorized Ford dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
vehicle's accessories through the warranty
that provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Keyless entry.
• Side window deflectors.
• Splash guards.
Interior Style
• Floor mats.
• Rear seat entertainment system*.
• Seat covers. Lifestyle
•
Ash cup or coin holder.
• Cargo organization and management.
• Roof rack and carriers*.
• SUV camping tent*.
• Trailer hitches, wiring harnesses and
accessories.
Peace of Mind
• Back-up alarm.
• Bumper protector.
• Car cover*.
• Cargo area protector.
• Cargo security shade.
• Hood deflector.
• Locking fuel plug.
• Park assist sensors.
• Remote start.
• Vehicle security system.
• Wheel locks.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the accessory
manufacturer's limited warranty details
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
368
Expedition (TB7) Canada/United States of America, enUSA, First Printing Accessories

Information Display Control.......................70
Information Displays.....................................92
General Information............................................ 92
Information Messages................................103
4WD Messages..................................................... 112
AdvanceTrac ™ / Traction Control
Messages.......................................................... 104
Alarm Messages................................................. 104
Battery and Charging System Messages.......................................................... 104
Blind Spot Information System Messages.......................................................... 105
Brake System Messages.................................. 105
Door Messages.................................................... 105
Engine Messages................................................ 106
Fuel Messages..................................................... 106
Keys and Intelligent Access Messages......................................................... 106
Maintenance Messages.................................... 107
MyKey ™ Messages............................................ 108
Off Road Messages........................................... 108
Park Aid Messages............................................. 109
Power Steering Messages............................... 109
Remote Start Messages................................... 110
Suspension System Messages....................... 110
Tire Messages....................................................... 110
Trailer Messages.................................................. 110
Transmission Messages..................................... 111
Installing Child Restraints
............................16
Child Seats............................................................... 16
Combining Safety Belt and LATCH Lower Anchors for Attaching Child Safety
Seats.................................................................... 20
Using Lap and Shoulder Belts ......................... 17
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 19
Using Tether Straps............................................. 20
Instrument Cluster
........................................85
Instrument Lighting Dimmer......................76
Interior Lamps.................................................78
Front Row Map and Dome Lamps.................78
Front Row Map Lamps....................................... 78
Rear Cargo Lamp.................................................. 79
Second Row Map Lamps.................................. 78
Interior Mirror
...................................................82
Auto-Dimming Mirror.......................................... 82
Introduction.........................................................7 J
Jump Starting the Vehicle........................225
Connecting the Jumper Cables.................... 225
Jump Starting...................................................... 226
Preparing Your Vehicle..................................... 225
Removing the Jumper Cables....................... 226
K
Keyless Entry
....................................................59
SECURICODE™ KEYLESS ENTRY
KEYPAD
.............................................................. 59
Unlocking and Locking the Doors................... 61
Keyless Starting............................................145 Ignition Modes..................................................... 146
Keys and Remote Controls
..........................41
Principle of Operation......................................... 41
L
Lighting Control
...............................................74
Headlamp Flasher................................................ 75
High Beams............................................................. 74
Lighting...............................................................74 General Information............................................ 74
Limited Slip Differential...............................171
Load Carriers See: Roof Racks and Load Carriers..............197
Load Carrying
.................................................196
Load Limit.......................................................198
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 204
Vehicle Loading - with and without a Trailer................................................................. 198
411
Expedition (TB7) Canada/United States of America, enUSA, First Printing Index

Locking and Unlocking.................................53
Activating Intelligent Access............................ 53
Autolock.................................................................. 54
Auto Relock............................................................ 54
Autounlock............................................................. 55
Battery Saver......................................................... 55
Illuminated Entry.................................................. 55
Illuminated Exit..................................................... 55
Power Door Locks................................................ 53
Remote Control..................................................... 53
Smart Unlocks for Integrated Keyhead Transmitter........................................................ 54
Smart Unlocks for Intelligent Access Keys...................................................................... 54
Locks...................................................................53
Lug Nuts See: Changing a Road Wheel....................... 296
M
Maintenance..................................................243 General Information......................................... 243
Manual Climate Control..............................113
Manual Climate Control - Vehicles With: Electronic Manual Temperature
Control (EMTC)
...........................................114
Manual Liftgate...............................................55
Closing the Liftgate.............................................. 57
Opening the Liftgate........................................... 56
Opening the Liftgate Window......................... 56
Manual Seats.................................................124 Manual Lumbar .................................................. 125
Moving the Seat Backward and Forward............................................................. 124
Recline Adjustment........................................... 124
Media Hub......................................................322
Memory Function.........................................126 Easy Entry and Exit Feature............................. 127
Saving a PreSet Position................................. 126
Message Center See: Information Displays................................. 92
Mirrors See: Heated Windows and Mirrors................121
See: Windows and Mirrors............................... 80
Mobile Communications Equipment
.......12 Moonroof...........................................................83
Bounce-Back......................................................... 84
Opening and Closing the Moonroof.............84
Venting the Moonroof........................................ 84
Motorcraft Parts
..........................................303
MyKey Troubleshooting................................51
MyKey ™.............................................................46
Principle of Operation........................................ 46
N
Normal Scheduled Maintenance...........375 Intelligent Oil-Life Monitor............................. 375
Normal Maintenance Intervals..................... 376
O
Oil Change Indicator Reset......................246
Oil Check See: Engine Oil Check...................................... 245
Opening and Closing the Hood..............243
Ordering Additional Owner's Literature......................................................232
Obtaining a French Owner ’s Manual..........232
Overhead Console
.......................................144
P
Parking Aids
.....................................................181
Principle of Operation........................................ 181
Parking Brake
..................................................173
Passive Anti-Theft System.........................62 SecuriLock®........................................................... 62
PATS See: Passive Anti-Theft System..................... 62
Pedals..................................................................71
Perchlorate.........................................................11
Power Door Locks See: Locking and Unlocking............................. 53
Power Liftgate
..................................................57
Obstacle Detection............................................. 59
Opening and Closing the Liftgate.................. 58
Stopping the Liftgate Movement................... 59
Power Running Boards
................................64
Power Seats....................................................125
Power Lumbar..................................................... 126
Power Recline....................................................... 125
412
Expedition (TB7) Canada/United States of America, enUSA, First Printing Index