2016 FORD EXPEDITION tow

Connecting to SYNC Services Using the Phone Menu
Press the phone button, then scroll to:
Action and Description
Message
Press the OK button.
SYNC Apps
Services 1. Press the
OK button. The display indicates the system is
connecting.
2. Press the
OK button again. SYNC initiates the call to the
Services portal.
3. Once you connect to the service, follow the prompts to request the desired service, for example traffic or direc-
tions.
Receiving Turn-by-Turn Directions
When connected to SYNC Services, press the voice button and when prompted
say: Action and Description
Voice command
To receive directions to a location. Once you select your
destination, the system uploads your current vehicle location,
calculates a route based on current traffic conditions and
sends it back to your vehicle. After the route download is
complete, the phone call automatically ends. You then receive
audible and visual driving instructions as you travel toward
your destination.
Directions
To find a business or type of business. Select your destination,
the system uploads your current vehicle location, calculates
a route based on current traffic conditions and sends it back
to your vehicle. After the route download is complete, the
phone call automatically ends. You then receive audible and
visual driving instructions as you travel toward your destina-
tion.
Business search
You can also say the following:
To find the closest business or type of business to your loca-
tion, within business search.
Search near me
If you need further assistance in finding a location at any time
within a Directions or Business search and need to speak with
a live operator.
Operator
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Expedition (TB7) Canada/United States of America, enUSA, First Printing SYNC™
(If Equipped)

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford owners have
discovered the powerful protection of Ford
Extended Service Plan. It is the extended
service plan backed by Ford Motor
Company, and provides peace of mind
protection beyond the New Vehicle Limited
Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford ESP
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four core Extended Service Plans
with different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete that we generally only
discuss what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Extended Service Plan is honored by
all authorized Ford dealers in the U.S.,
Canada and Mexico. It is the extended
service plan authorized and backed by Ford
Motor Company. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership
• Repairs performed by factory trained
technicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
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Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about affording
your vehicle
’s maintenance. It covers
regular checkups, routine inspections,
preventive care and replacement of select
items that require periodic attention for
normal wear:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program allowing you all the security and
benefits Ford ESP has to offer while paying
over time. You are pre-approved with no
credit checks, no hassles! To learn more,
call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 321067
Detroit, MI 48232 SERVICE PLANS (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada, the United States and Mexico,
provided by a network of participating
authorized Ford Motor Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Extended Service Plan
coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
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When to expect the message prompting you to change your oil
Vehicle use and example
Interval
Normal
7500-10000 miles
(12000-16000 km) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5000-7499 miles
(8000-11999 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3000-4999 miles
(4800-7999 km) Maximum load or towing
Extreme hot or cold operation
Normal Maintenance Intervals At every oil change interval as indicated by the information display
*
Change engine oil and filter. **
Rotate tires, inspect tire wear and measure tread depth.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level (if equipped with dipstick). Consult your
dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect front axle and U-joints.
Inspect the half-shaft boots.
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Expedition (TB7) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance, as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified or within
3,000 mi (4,800 km)
of the message
appearing in the information display
prompting you to change your oil.
• Example 1: The message comes on at
28,751 mi (46,270 km)
. Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.
• Example 2
: The message has not
come on, but the odometer reads
30,000 mi (48,000 km) (for example,
the Intelligent Oil-Life Monitor was
reset at
25,000 mi (40,000 km)).
Perform the engine air filter
replacement. Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Inspect and lubricate U-joints (if equipped with grease
fittings).
Inspect frequently, service
as required
See axle maintenance items under
Exceptions.
Change transfer case fluid (Four-wheel drive vehicles).
Every
60,000 mi
(96,000 km) Replace spark plugs.Extensive idling or low-speed driving for long distances, as in heavy commercial use
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Replace engine air filter.
Inspect frequently, service
as required
Change transfer case fluid (Four-wheel drive vehicles).
Every
60,000 mi
(96,000 km) Replace spark plugs.
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Normal Vehicle Axle Maintenance
Rear axles and power take-off units with
synthetic fluid and light-duty trucks
equipped with Ford-design axles are
lubricated for life; do not check or change
fluid unless a leak is suspected, service is
required or the assembly has been
submerged in water. During long periods
of trailer towing with outside temperatures
above 70°F (21°C) and at wide-open
throttle for long periods above 45 mph
(72 km/h), change non-synthetic rear axle
fluid every 3,000 mi (4,800 km) or three
months, whichever comes first. This
interval can be waived if the axle is filled
with 75W140 synthetic gear fluid meeting
Ford specification WSL-M2C192-A, part
number F1TZ-19580-B, or equivalent. Add
friction modifier XL-3 (EST-M2C118-A) or
equivalent for complete refill of
Traction-Lok rear axles.
Axle Maintenance
Change the axle fluid anytime an axle is
submerged in water. California Fuel Filter Replacement
If you register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.
Hot Climate Oil Change Intervals
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 3,000 mi (4,800 km).
If the available API SM or SN oils are not
available, then the oil change interval is
1,800 mi (2,900 km)
.
Engine Air Filter Replacement
The life of the engine air filter is dependent
on exposure to dusty and dirty conditions.
Vehicles operated in these conditions
require frequent inspection and
replacement of the engine air filter.
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4
4WD
See: Four-Wheel Drive..................................... 164
A
A/C See: Climate Control.......................................... 113
About This Manual...........................................7
ABS See: Brakes............................................................ 172
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 172
Accessories....................................................368 Exterior Style....................................................... 368
Interior Style........................................................ 368
Lifestyle................................................................. 368
Peace of Mind..................................................... 368
Accessories See: Replacement Parts
Recommendation............................................. 11
Adjusting the Headlamps.........................255 Horizontal Aim Adjustment........................... 256
Vertical Aim Adjustment................................. 255
Adjusting the Pedals......................................71
Adjusting the Steering Wheel - Vehicles With: Column Shift/Manual Adjustable
Steering Column
.........................................66
Adjusting the Steering Wheel - Vehicles With: Floor Shift/Manual Adjustable
Steering Column
.........................................66
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................67
Easy Entry and Exit Feature............................. 68
End of Travel Position........................................ 68
Memory Feature................................................... 68
Airbag Disposal..............................................40
Air Conditioning See: Climate Control.......................................... 113
Air Filter See: Changing the Engine Air Filter.............262
Alarm See: Anti-Theft Alarm........................................ 63
Ambient Lighting............................................79 Anti-Theft Alarm
............................................63
Arming the Alarm................................................. 63
Disarming the Alarm........................................... 63
Appendices.....................................................391
Audible Warnings and Indicators..............91 Direction Indicator Chime.................................. 91
Headlamps On Warning Chime....................... 91
Key in Ignition Warning Chime......................... 91
Parking Brake On Warning Chime................... 91
Audio Control..................................................68 Media........................................................................\
69
Seek, Next or Previous....................................... 69
Type One................................................................. 68
Type Two................................................................. 69
Audio System
.................................................312
General Information........................................... 312
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio...............................313
Audio Unit - Vehicles With: Sony AM/ FM/CD............................................................315
Rear Seat Audio Controls................................. 317
Autolamps.........................................................75 Windshield Wiper Activated
Headlamps......................................................... 75
Automatic Climate Control
.......................116
Automatic Transmission...........................159
Brake-Shift Interlock......................................... 162
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 163
Selector Lever Positions.................................. 159
Understanding your SelectShift Automatic ™ Transmission........................ 160
Automatic Transmission Fluid Check............................................................250
Autowipers
........................................................72
Auxiliary Power Points................................142
110 Volt AC Power Point................................... 142
12 Volt DC Power Point..................................... 142
Locations............................................................... 142
B
Battery See: Changing the 12V Battery...................... 252
Blind Spot Information System
..............188
Switching the System Off and On...............190
System Errors...................................................... 190
Using the System............................................... 188
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Cruise Control..................................................70
Principle of Operation...................................... 186
Cruise control See: Using Cruise Control................................ 186
Customer Assistance.................................228
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps.............................76 Type 1 - Conventional
(Non-Configurable)........................................ 76
Type 2 - Configurable.......................................... 76
Digital Radio
....................................................317
HD Radio Reception and Station
Troubleshooting............................................. 318
Direction Indicators
........................................77
Lane Change........................................................... 77
Drive Control
..................................................194
Adaptive Steering............................................... 195
Driver Select Suspension................................ 194
Driver and Passenger Airbags...................36 Children and Airbags........................................... 37
Proper Driver and Front Passenger Seating Adjustment........................................................ 37
Driving Aids
.....................................................188
Driving Hints..................................................220
Driving Through Water................................221
DRL See: Daytime Running Lamps......................... 76
E
Economical Driving
.....................................220
Emission Control System..........................156 On-Board Diagnostics (OBD-II).................... 157
Readiness for Inspection/Maintenance (I/M) Testing................................................... 158
End User License Agreement
..................391
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) .................................. 391
Engine Block Heater
....................................149
Using the Engine Block Heater...................... 150Engine Coolant Check................................247
Adding Engine Coolant.................................... 247
Checking the Engine Coolant........................ 247
Recycled Engine Coolant................................ 248
Severe Climates................................................. 248
What You Should Know About Fail-Safe Cooling.............................................................. 248
Engine Immobilizer See: Passive Anti-Theft System..................... 62
Engine Oil Check
..........................................245
Adding Engine Oil.............................................. 245
Engine Oil Dipstick......................................245
Engine Specifications
................................303
Drivebelt Routing............................................... 303
Environment......................................................14
Essential Towing Checks..........................208 Before Towing a Trailer..................................... 214
Hitches.................................................................. 208
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 215
Safety Chains....................................................... 210
Trailer Brakes......................................................... 211
Trailer Lamps........................................................ 214
Trailer Towing Connector (Vehicles with a Trailer Towing Package and 7 –Pin
Connector)..................................................... 208
When Towing a Trailer...................................... 214
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Extended Service Plan (ESP)
.................370
SERVICE PLANS (CANADA ONLY)..............371
SERVICE PLANS (U.S. Only)......................... 370
Exterior Mirrors
.................................................81
Auto-Dimming Feature...................................... 82
Blind Spot Monitor............................................... 82
Fold-Away Exterior Mirrors................................ 81
Heated Exterior Mirrors...................................... 82
Memory Mirrors..................................................... 82
Power Exterior Mirrors......................................... 81
Power-Folding Mirrors......................................... 81
Signal Indicator Mirrors...................................... 82
409
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