
Motorcraft Parts..........................................303
Vehicle Identification Number...............305
Vehicle Certification Label......................306
Transmission Code Designation...........306
Capacities and Specifications - 3.5LEcoboost™................................................307
Audio System
General Information....................................312
Audio Unit - Vehicles With: AM/FM/CD/SYNC/Satellite Radio.............................313
Audio Unit - Vehicles With: Sony AM/FM/CD...................................................................315
Digital Radio....................................................317
Satellite Radio...............................................319
USB Port..........................................................322
Media Hub......................................................322
SYNC™
General Information...................................323
Using Voice Recognition...........................325
Using SYNC™ With Your Phone............328
SYNC™ Applications and Services......340
SYNC™ AppLink™.....................................348
Using SYNC™ With Your MediaPlayer...........................................................349
SYNC™ Troubleshooting.........................359
Accessories
Accessories....................................................368
Extended Service Plan(ESP)
Extended Service Plan (ESP).................370
Scheduled Maintenance
General Maintenance Information........372
Normal Scheduled Maintenance...........375
Special Operating Conditions ScheduledMaintenance.............................................378
Scheduled Maintenance Record............381
Appendices
End User License Agreement..................391
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Table of Contents

This data can help provide a betterunderstanding of the circumstances inwhich crashes and injuries occur.
Note:Event data recorder data isrecorded by your vehicle only if anon-trivial crash situation occurs; no datais recorded by the event data recorderunder normal driving conditions and nopersonal data or information (e.g., name,gender, age, and crash location) isrecorded (see limitations regarding 911Assist and Traffic, directions andInformation privacy below). However,parties, such as law enforcement, couldcombine the event data recorder datawith the type of personally identifyingdata routinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required,and access to the vehicle or the eventdata recorder is needed. In addition tothe vehicle manufacturer, otherparties, such as law enforcement, thathave such special equipment, can readthe information if they have access tothe vehicle or the event data recorder.Ford Motor Company and Ford ofCanada do not access event datarecorder information without obtainingconsent, unless pursuant to court orderor where required by law enforcement,other government authorities or otherthird parties acting with lawfulauthority. Other parties may seek toaccess the information independentlyof Ford Motor Company and Ford ofCanada.
Note:Including to the extent that anylaw pertaining to Event Data Recordersapplies to SYNC or its features, pleasenote the following: Once 911 Assist (ifequipped) is enabled (set ON), 911 Assistmay, through any paired and connectedcell phone, disclose to emergencyservices that the vehicle has been in acrash involving the deployment of anairbag or, in certain vehicles, theactivation of the fuel pump shut-off.Certain versions or updates to 911 Assistmay also be capable of being used toelectronically or verbally provide to 911operators the vehicle location (such aslatitude and longitude), and/or otherdetails about the vehicle or crash orpersonal information about theoccupants to assist 911 operators toprovide the most appropriate emergencyservices. If you do not want to disclosethis information, do not activate the 911Assist feature. See SYNC™ (page 323).
Additionally, when you connect toTraffic, Directions and Information (ifequipped, U.S. only), the service usesGPS technology and advanced vehiclesensors to collect the vehicle’s currentlocation, travel direction, and speed(“vehicle travel information”), only tohelp provide you with the directions,traffic reports, or business searchesthat you request. If you do not wantFord or its vendors to receive thisinformation, do not activate theservice. For more information, seeTraffic, Directions and Information,Terms and Conditions. See SYNC™(page 323).
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Introduction

CALIFORNIA PROPOSITION 65
WARNING
Some constituents of engineexhaust, certain vehicle components,certain fluids contained in vehiclesand certain products of component wearcontain or emit chemicals known to theState of California to cause cancer andbirth defects or other reproductive harm.
PERCHLORATE
Certain components in your vehicle suchas airbag modules, safety beltpretensioners and remote control batteriesmay contain perchlorate material. Specialhandling may apply for service or vehicleend of life disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazardouswaste/perchlorate
FORD CREDIT
(U.S. Only)
Ford Credit offers a full range of financingand lease plans to help you acquire yourvehicle. If you have financed or leased yourvehicle through Ford Credit, thank you foryour business.
For your convenience we offer a numberof ways to contact us, as well as to helpmanage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit,as well as to access Account Manager,please go to www.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen. GenuineFord replacement collision parts meet ourstringent requirements for fit, finish,structural integrity, corrosion protectionand dent resistance. During vehicledevelopment we validate these partsdeliver the intended level of protection asa whole system. A great way to know forsure you are getting this level of protectionis to use genuine Ford replacementcollision parts.
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Introduction

Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. Damagecaused to your vehicle as a result of thefailure of non-Ford parts may not becovered by the Ford Warranty. Foradditional information, refer to the termsand conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered and what is not covered by yourvehicle’s New Vehicle Limited Warranty,refer to the Warranty Manual that isprovided to you along with your Owner’sManual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNINGS
You risk death or serious injury toyourself and others if you do notfollow the instruction highlighted bythe warning symbol. Failure to follow thespecific warnings and instructions couldresult in personal injury.
Front seat mounted rear-facing childor infant seats should NEVER beplaced in front of an activepassenger airbag.
On-board Diagnostics (OBD-II)
Your vehicle’s On-board Diagnostics(OBD-II) system has a data port fordiagnostics, repair and reprogrammingservices with diagnostic scan tools.Installing a non-Ford-approvedaftermarket OBD plug-in device that usesthe port during normal driving, for example
remote insurance company monitoring,remote vehicle diagnostics, telematics orengine reprogramming, may causeinterference or damage to vehicle systems.We do not recommend or endorse the useof any non-Ford-approved aftermarketOBD plug-in devices. The vehicle Warrantymay not cover damage caused by anynon-Ford-approved aftermarket OBDplug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT
Using mobile communications equipmentis becoming increasingly important in theconduct of business and personal affairs.However, you must not compromise yourown or others’ safety when using suchequipment. Mobile communications canenhance personal safety and security whenappropriately used, particularly inemergency situations. Safety must beparamount when using mobilecommunications equipment to avoidnegating these benefits. Mobilecommunication equipment includes, butis not limited to, cellular phones, pagers,portable email devices, text messagingdevices and portable two-way radios.
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
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Introduction

PRINCIPLE OF OPERATION
The remote control allows you to:
•Remotely lock or unlock the vehicledoors.
•Unlock the doors without actively usinga key or remote control (intelligentaccess only).
•Remotely open the power liftgate (ifequipped).
•Remotely start or stop the engine anduser pre-set features (if equipped).
•Arm and disarm the anti-theft system.
•Activate the panic alarm.
GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of theFCC Rules and with Industry Canadalicense-exempt RSS standard(s).Operation is subject to the following twoconditions: (1) This device may not causeharmful interference, and (2) This devicemust accept any interference received,including interference that may causeundesired operation.
Note:Changes or modifications notexpressively approved by the partyresponsible for compliance could void theuser's authority to operate the equipment.The term IC before the radio certificationnumber only signifies that Industry Canadatechnical specifications were met.
The typical operating range for yourtransmitter is approximately 33 feet (10meters). Vehicles with the remote startfeature will have a greater range. One ofthe following could cause a decrease inoperating range:
•Weather conditions.
•Nearby radio towers.
•Structures around the vehicle.
•Other vehicles parked next to yourvehicle.
The radio frequency used by your remotecontrol can also be used by other radiotransmitters, for example amateur radios,medical equipment, wireless headphones,wireless remote controls, cell phones,battery chargers and alarm systems. If thefrequencies are jammed, you will not beable to use your remote control. You canlock and unlock the doors with the key.
Note:Make sure to lock your vehicle beforeleaving it unattended.
Note:If you are in range, the remote controlwill operate if you press any buttonunintentionally.
Intelligent Access (If Equipped)
The system uses a radio frequency signalto communicate with your vehicle andauthorize your vehicle to unlock when oneof the following conditions are met:
•You press any button on the keylessentry keypad within 3 ft (1 m) proximityof an intelligent access key.
•You press the luggage compartmentbutton.
•You press a button on the transmitter.
If excessive radio frequency interferenceis present in the area or if the transmitterbattery is low, you may need tomechanically unlock your door. You canuse the mechanical key blade in yourintelligent access key to open the driverdoor in this situation. See RemoteControl (page 42).
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Keys and Remote Controls

Type Two
Volume up.A
Seek up or next.B
Media.C
Seek down or previous.D
Volume down.E
Media
Press repeatedly to scroll through availableaudio sources.
Seek, Next or Previous
Press the seek button to:
•Tune the radio to the next or previousstored preset.
•Play the next or the previous track.
Press and hold the seek button to:
•Tune the radio to the next station upor down the frequency band.
•Seek through a track.
VOICE CONTROL (If Equipped)
Type One
Phone mode.A
Voice recognition.B
See SYNC™ (page 323).
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Steering WheelE205756 E205757

Type Two
Phone mode.A
Voice recognition.B
See SYNC™ (page 323).
CRUISE CONTROL
See Cruise Control (page 186).
INFORMATION DISPLAY
CONTROL
See Information Displays (page 92).
HEATED STEERING WHEEL (If
Equipped)
See your MyFord Touch information.
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Steering WheelE205758 E205805 E205806

GENERAL INFORMATION
WARNINGS
Extended idling at high enginespeeds can produce very hightemperatures in the engine andexhaust system, creating the risk of fire orother damage.
Do not park, idle or drive your vehicleon dry grass or other dry groundcover. The emission system heats upthe engine compartment and exhaustsystem, creating the risk of fire.
Do not start the engine in a closedgarage or in other enclosed areas.Exhaust fumes can be toxic. Alwaysopen the garage door before you start theengine.
If you smell exhaust fumes insideyour vehicle, have your vehiclechecked by an authorized dealerimmediately. Do not drive your vehicle ifyou smell exhaust fumes.
If you disconnect the battery, your vehiclemay exhibit some unusual drivingcharacteristics for approximately 5 miles(8 kilometers) after you reconnect it. Thisis because the engine management systemmust realign itself with the engine. You candisregard any unusual drivingcharacteristics during this period.
The powertrain control system meets allCanadian interference-causing equipmentstandard requirements regulating theimpulse electrical field or radio noise.
When you start the engine, avoid pressingthe accelerator pedal before and duringoperation. Only use the accelerator pedalwhen you have difficulty starting theengine.
IGNITION SWITCH (If Equipped)
A (off) - The ignition is off.
Note:When you switch the ignition off andleave your vehicle, do not leave your key inthe ignition. This could cause your vehiclebattery to lose charge.
B (accessory) - Allows the electricalaccessories, such as the radio, to operatewhile the engine is not running.
Note:Do not leave the ignition key in thisposition for too long. This could cause yourvehicle battery to lose charge.
C (on) - All electrical circuits areoperational and the warning lamps andindicators illuminate.
D (start) - Cranks the engine.
KEYLESS STARTING (If Equipped)
Note:The system may not function if thepassive key is close to metal objects orelectronic devices, for example keys or a cellphone.
Note:A valid passive key must be locatedinside your vehicle to switch the ignition onand start your vehicle.
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Starting and Stopping the EngineC
D
B
A
E163165