
Binding Arbitration and Class Action
Waiver
(a) Application.
This Section applies to
any dispute EXCEPT IT DOES NOT
INCLUDE A DISPUTE RELATING TO
COPYRIGHT INFRINGEMENT, OR TO THE
ENFORCEMENT OR VALIDITY OF YOUR,
FORD MOTOR COMPANY, OR ANY OF
FORD MOTOR COMPANY’ S LICENSORS’
INTELLECTUAL PROPERTY RIGHTS.
Dispute means any dispute, action, or other
controversy between You and FORD
MOTOR COMPANY, other than the
exceptions listed above, concerning the
SOFTWARE (including its price) or this
EULA, whether in contract, warranty, tort,
statute, regulation, ordinance, or any other
legal or equitable basis.
(b) Notice of Dispute. In the event of a
Dispute, You or FORD MOTOR COMPANY
must give the other a “Notice of Dispute”,
which is a written statement of the name,
address, and contact information of the
party giving it, the facts giving rise to the
dispute, and the relief requested. You and
FORD MOTOR COMPANY will attempt to
resolve any dispute through informal
negotiation within 60 days from the date
the Notice of Dispute is sent. After 60 days,
You or FORD MOTOR COMPANY may
commence arbitration.
(c) Small claims court. You may also
litigate any dispute in small claims court
in your county of residence or FORD
MOTOR COMPANY’ S principal place of
business, if the dispute meets all
requirements to be heard in the small
claims court. You may litigate in small
claims court whether or not You
negotiated informally first.
(d) Binding arbitration.
If You and FORD
MOTOR COMPANY, do not resolve any
dispute by informal negotiation or in small
claims court, any other effort to resolve
the dispute will be conducted exclusively
by binding arbitration. You are giving up the right to litigate (or participate in as a
party or class member) all disputes in court
before a judge or jury. Instead, all disputes
will be resolved before a neutral arbitrator,
whose decision will be final except for a
limited right of appeal under the Federal
Arbitration Act. Any court with jurisdiction
over the parties may enforce the
arbitrator
’s award.
(e) Class action waiver. Any proceedings
to resolve or litigate any dispute in any
forum will be conducted solely on an
individual basis. Neither you nor FORD
MOTOR COMPANY, will seek to have any
dispute heard as a class action, as a private
attorney general action, or in any other
proceeding in which any party acts or
proposes to act in a representative
capacity. No arbitration or proceeding will
be combined with another without the
prior written consent of all parties to all
affected arbitrations or proceedings.
(f) Arbitration procedure. Any
arbitration will be conducted by the
American Arbitration Association (the
“ AAA ”), under its Commercial Arbitration
Rules. If You are an individual and use the
SOFTWARE for personal or vehicle use, or
if the value of the dispute is $75,000 or
less whether or not You are an individual
or how You use the SOFTWARE, the AAA
Supplementary Procedures for
Consumer-Related Disputes will also
apply. To commence arbitration, submit a
Commercial Arbitration Rules Demand for
Arbitration form to the AAA. You may
request a telephonic or in-person hearing
by following the AAA rules. In a dispute
involving $10,000 or less, any hearing will
be telephonic unless the arbitrator finds
good cause to hold an in-person hearing
instead. For more information, see adr.org
or call 1-800-778-7879. You agree to
commence arbitration only in your county
of residence or FORD MOTOR COMPANY’ S
principal place of business. The arbitrator
371
Escape/Kuga (TM2), enUSA, First Printing Appendices

may award the same damages to You
individually as a court could. The arbitrator
may award declaratory or injunctive relief
only to You individually, and only to the
extent required to satisfy Your individual
claim.
Arbitration fees and incentives.
• i. Disputes involving $75,000 or less.
FORD MOTOR COMPANY will
promptly reimburse your filing fees and
pay the AAA ’s and arbitrator ’s fees and
expenses. If you reject FORD MOTOR
COMPANY’ S last written settlement
offer made before the arbitrator was
appointed (“ last written offer ”), your
dispute goes all the way to an
arbitrator ’s decision (called an
“ award ”), and the arbitrator awards
you more than the last written offer,
FORD MOTOR COMPANY will give you
three incentives: (1) pay the greater of
the award or $1,000; (2) pay twice your
reasonable attorney ’s fees, if any; and
(3) reimburse any expenses (including
expert witness fees and costs) that
your attorney reasonably accrues for
investigating, preparing, and pursuing
your claim in arbitration. The arbitrator
will determine the amounts.
• ii. Disputes involving more than
$75,000. The AAA rules will govern
payment of filing fees and the AAA ’s
and arbitrator ’s fees and expenses.
• iii. Disputes involving any amount. In
any arbitration you commence, FORD
MOTOR COMPANY will seek its AAA
or arbitrator ’s fees and expenses, or
Your filing fees it reimbursed, only if the
arbitrator finds the arbitration frivolous
or brought for an improper purpose. In
any arbitration FORD MOTOR
COMPANY commences, it will pay all
filing, AAA, and arbitrator ’s fees and
expenses. It will not seek its attorney ’s
fees or expenses from you in any
arbitration. Fees and expenses are not
counted in determining how much a
dispute involves. (h) Claims or disputes must be filed
within one year.
To the extent permitted
by law, any claim or dispute under this
EULA to which this Section applies must
be filed within one year in small claims
court (Section c) or in arbitration (Section
d). The one-year period begins when the
claim or dispute first could be filed. If such
a claim or dispute is not filed within one
year, it is permanently barred.
(i) Severability. If the class action waiver
(Section e) is found to be illegal or
unenforceable as to all or some parts of a
dispute, then that portion of Section e will
not apply to those parts. Instead, those
parts will be severed and proceed in a court
of law, with the remaining parts proceeding
in arbitration. If any other provision of that
portion Section e is found to be illegal or
unenforceable, that provision will be
severed with the remainder of Section e
remaining in full force and effect.
Telenav Software End User License
Agreement
Please read these terms and conditions
carefully before you use the TeleNav
Software. Your use of the TeleNav
Software indicates that you accept these
terms and conditions. If you do not accept
these terms and conditions, do not break
the seal of the package, launch, or
otherwise use the TeleNav Software.
TeleNav may revise this Agreement and
the privacy policy at any time, with or
http://www.telenav.com from time to time
to review the then current version of this
Agreement and of the privacy policy.
1. Safe and Lawful Use
You acknowledge that devoting attention
to the TeleNav Software may pose a risk
of injury or death to you and others in
situations that otherwise require your
undivided attention, and you therefore
agree to comply with the following when
using the TeleNav Software:
372
Escape/Kuga (TM2), enUSA, First Printing Appendices

(a) observe all traffic laws and otherwise
drive safely;
(b) use your own personal judgment while
driving. If you feel that a route suggested
by the TeleNav Software instructs you to
perform an unsafe or illegal maneuver,
places you in an unsafe situation, or directs
you into an area that you consider to be
unsafe, do not follow such instructions;
(c) do not input destinations, or otherwise
manipulate the TeleNav Software, unless
your vehicle is stationary and parked;
(d) do not use the TeleNav Software for
any illegal, unauthorized, unintended,
unsafe, hazardous, or unlawful purposes,
or in any manner inconsistent with this
Agreement;
(e) arrange all GPS and wireless devices
and cables necessary for use of the
TeleNav Software in a secure manner in
your vehicle so that they will not interfere
with your driving and will not prevent the
operation of any safety device (such as an
airbag).
You agree to indemnify and hold TeleNav
harmless against all claims resulting from
any dangerous or otherwise inappropriate
use of the TeleNav Software in any moving
vehicle, including as a result of your failure
to comply with the directions above.
2. Account Information
You agree: (a) when registering the
TeleNav Software, to provide TeleNav with
true, accurate, current, and complete
information about yourself, and (b) to
inform TeleNav promptly of any changes
to such information, and to keep it true,
accurate, current and complete.
3. Software License
•
Subject to your compliance with the
terms of this Agreement, TeleNav
hereby grants to you a personal,
non-exclusive, non-transferable license
(except as expressly permitted below
in connection with your permanent
transfer of the TeleNav Software
license), without the right to
sublicense, to use the TeleNav
Software (in object code form only) in
order to access and use the TeleNav
Software. This license shall terminate
upon any termination or expiration of
this Agreement. You agree that you will
use the TeleNav Software only for your
personal business or leisure purposes,
and not to provide commercial
navigation services to other parties.
3.1 License Limitations
• (a) reverse engineer, decompile,
disassemble, translate, modify, alter
or otherwise change the TeleNav
Software or any part thereof;
(b)
attempt to derive the source code,
audio library or structure of the
TeleNav Software without the prior
express written consent of TeleNav;
(c)
remove from the TeleNav
Software, or alter, any of TeleNav's or
its suppliers' trademarks, trade names,
logos, patent or copyright notices, or
other notices or markings;
(d)
distribute, sublicense or otherwise
transfer the TeleNav Software to
others, except as part of your
permanent transfer of the TeleNav
Software; or
(e) use the TeleNav
Software in any manner that
i. infringes the intellectual property or
proprietary rights, rights of publicity or
privacy or other rights of any party,
373
Escape/Kuga (TM2), enUSA, First Printing Appendices

REASON WHATSOEVER (INCLUDING,
WITHOUT LIMITATION, ALL DAMAGES
REFERENCED HEREIN AND ALL
DIRECT OR GENERAL DAMAGES IN
CONTRACT, TORT (INCLUDING
NEGLIGENCE) OR OTHERWISE), THE
ENTIRE LIABILITY OF TELENAV AND
OF ALL OF TELENAV'S SUPPLIERS
SHALL BE LIMITED TO THE AMOUNT
ACTUALLY PAID BY YOU FOR THE
TELENAV SOFTWARE. SOME STATES
AND/OR JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATIONS OR EXCLUSIONS
MAY NOT APPLY TO YOU.
6. Arbitration and Governing Law
• You agree that any dispute, claim or
controversy arising out of or relating to
this Agreement or the TeleNav
Software shall be settled by
independent arbitration involving a
neutral arbitrator and administered by
the American Arbitration Association
in the County of Santa Clara, California.
The arbitrator shall apply the
Commercial Arbitration Rules of the
American Arbitration Association, and
the judgment upon the award rendered
by the arbitrator may be entered by any
court having jurisdiction. Note that
there is no judge or jury in an arbitration
proceeding and the decision of the
arbitrator shall be binding upon both
parties. You expressly agree to waive
your right to a jury trial. This Agreement
and performance hereunder will be
governed by and construed in
accordance with the laws of the State
of California, without giving effect to
its conflict of law provisions. To the
extent judicial action is necessary in
connection with the binding arbitration,
both TeleNav and you agree to submit to the exclusive jurisdiction of the
courts of the County of Santa Clara,
California. The United Nations
Convention on Contracts for the
International Sale of Goods shall not
apply.
7. Assignment
• You may not resell, assign, or transfer
this Agreement or any of your rights or
obligations, except in totality, in
connection with your permanent
transfer of the TeleNav Software, and
expressly conditioned upon the new
user of the TeleNav Software agreeing
to be bound by the terms and
conditions of this Agreement. Any such
sale, assignment or transfer that is not
expressly permitted under this
paragraph will result in immediate
termination of this Agreement, without
liability to TeleNav, in which case you
and all other parties shall immediately
cease all use of the TeleNav Software.
Notwithstanding the foregoing,
TeleNav may assign this Agreement to
any other party at any time without
notice, provided the assignee remains
bound by this Agreement.
8. Miscellaneous
8.1
This Agreement constitutes the entire
agreement between TeleNav and you with
respect to the subject matter hereof.
8.2
Except for the limited licenses expressly
granted in this Agreement, TeleNav retains
all right, title and interest in and to the
TeleNav Software, including without
limitation all related intellectual property
rights. No licenses or other rights which are
not expressly granted in this Agreement
are intended to, or shall be, granted or
375
Escape/Kuga (TM2), enUSA, First Printing Appendices

DAMAGES, DIRECT OR INDIRECT, WHICH
MAY RESULT FROM THE USE OR
POSSESSION OF THE INFORMATION; OR
FOR ANY LOSS OF PROFIT, REVENUE,
CONTRACTS OR SAVINGS, OR ANY
OTHER DIRECT, INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF YOUR USE OF OR
INABILITY TO USE THIS INFORMATION,
ANY DEFECT IN THE INFORMATION, OR
THE BREACH OF THESE TERMS OR
CONDITIONS, WHETHER IN AN ACTION
IN CONTRACT OR TORT OR BASED ON A
WARRANTY, EVEN IF TELENAV OR ITS
LICENSORS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. Some
States, Territories and Countries do not
allow certain liability exclusions or
damages limitations, so to that extent the
above may not apply to you.
Export Control. You shall not export from
anywhere any part of the Data or any direct
product thereof except in compliance with,
and with all licenses and approvals
required under, applicable export laws,
rules and regulations, including but not
limited to the laws, rules and regulations
administered by the Office of Foreign
Assets Control of the U.S. Department of
Commerce and the Bureau of Industry and
Security of the U.S. Department of
Commerce. To the extent that any such
export laws, rules or regulations prohibit
HERE from complying with any of its
obligations hereunder to deliver or
distribute Data, such failure shall be
excused and shall not constitute a breach
of this Agreement.
Entire Agreement.
These terms and
conditions constitute the entire agreement
between Telenav (and its licensors,
including their licensors and suppliers) and
you pertaining to the subject matter hereof,
and supersedes in their entirety any and
all written or oral agreements previously
existing between us with respect to such
subject matter. Governing Law.
The above terms and
conditions shall be governed by the laws
of the State of Illinois [insert “Netherlands”
where European HERE Data is used],
without giving effect to (i) its conflict of
laws provisions, or (ii) the United Nations
Convention for Contracts for the
International Sale of Goods, which is
explicitly excluded. You agree to submit to
the jurisdiction of the State of Illinois
[insert “The Netherlands” where European
HERE Data is used] for any and all
disputes, claims and actions arising from
or in connection with the Data provided to
you hereunder.
Government End Users.
If the Data is
being acquired by or on behalf of the
United States government or any other
entity seeking or applying rights similar to
those customarily claimed by the United
States government, this Data is a
“ commercial item ” as that term is defined
at 48 C.F.R. (“FAR”) 2.101, is licensed in
accordance with these End-User Terms,
and each copy of Data delivered or
otherwise furnished shall be marked and
embedded as appropriate with the
following “Notice of Use, ” and shall be
treated in accordance with such Notice: NOTICE OF USE
CONTRACTOR (MANUFACTURER/ SUPPLIER) NAME: HERE
CONTRACTOR (MANUFACTURER/
SUPPLIER) ADDRESS: c/o Nokia, 425
West Randolph Street, Chicago, Illinois 60606
This Data is a commercial item as
defined in FAR 2.101 and is subject to
these End-User Terms under which this Data was provided.
© 1987 – 2014 HERE – All rights reserved.
378
Escape/Kuga (TM2), enUSA, First Printing Appendices

4
4WD
See: Four-Wheel Drive....................................... 141
A
A/C See: Climate Control.......................................... 101
About This Manual...........................................7
ABS See: Brakes........................................................... 146
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 146
Accessories....................................................342 Exterior Style....................................................... 342
Interior Style......................................................... 342
Lifestyle................................................................. 342
Peace of Mind..................................................... 342
Accessories See: Replacement Parts
Recommendation............................................. 11
Active Park Assist
.........................................154
Automatic Steering into Parking
Space................................................................. 155
Deactivating the Park Assist Feature..........156
Troubleshooting the System.......................... 156
Using Active Park Assist................................... 154
Adjusting the Headlamps.........................224 Horizontal Aim Adjustment........................... 226
Vertical Aim Adjustment................................. 224
Adjusting the Steering Wheel
....................67
Airbag Disposal...............................................43
Air Conditioning See: Climate Control.......................................... 101
Alarm See: Anti-Theft Alarm........................................ 66
Anti-Theft Alarm............................................66 Arming the Alarm................................................ 66
Disarming the Alarm........................................... 66
Appendices....................................................365 Audible Warnings and Indicators.............87
Automatic Transmission Warning
Chime................................................................... 87
Engine On Warning Chime................................ 87
Headlamps On Warning Chime...................... 87
Key in Ignition Warning Chime......................... 87
Keyless Warning Alert ........................................ 87
Parking Brake On Warning Chime.................. 87
Audio Control...................................................67
Audio System................................................286 General Information......................................... 286
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio
..............................291
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................289
Audio Unit - Vehicles With: AM/FM/ CD...................................................................287
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................293
Audio Unit - Vehicles With: Sony AM/ FM/CD...........................................................295
Menu Structure.................................................. 296
Autolamps.........................................................74 Windshield Wiper Activated
Headlamps......................................................... 75
Automatic Climate Control......................102 Temperature Control......................................... 103
Automatic Transmission...........................138 Brake-Shift Interlock......................................... 139
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 140
SelectShift Automatic ™
Transmission................................................... 138
Understanding the Positions of Your Automatic Transmission............................. 138
Automatic Transmission Fluid Check..............................................................221
Autowipers........................................................70
Auxiliary Power Points.................................121 110 Volt AC Power Point..................................... 121
12 Volt DC Power Point...................................... 121
Locations................................................................. 121
381
Escape/Kuga (TM2), enUSA, First Printing Index

Cross Traffic Alert.........................................164
False Alerts............................................................ 167
Switching the System Off and On................167
System Errors....................................................... 167
System Lights, Messages and Audible Alerts.................................................................. 166
System Limitations............................................ 166
Using the System............................................... 164
Cruise Control.................................................68 Principle of Operation........................................ 161
Cruise control See: Using Cruise Control................................. 161
Customer Assistance.................................196
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps.............................76 Type 1 - Conventional
(Non-Configurable)........................................ 76
Type 2 - Configurable.......................................... 76
Digital Radio
..................................................298
HD Radio Reception and Station
Troubleshooting............................................ 299
Direction Indicators
........................................77
Driver and Passenger Airbags...................36 Children and Airbags.......................................... 36
Proper Driver and Front Passenger Seating Adjustment........................................................ 36
Driver Knee Airbag.........................................40
Driving Aids
.....................................................162
Driving Hints...................................................188
Driving Through Water...............................189
DRL See: Daytime Running Lamps......................... 76
E
Eco Mode
.........................................................167
Resetting Eco Mode.......................................... 168
Type 1...................................................................... 168
Type 2 and 3......................................................... 168
Economical Driving......................................188 Emission Control System
..........................135
On-Board Diagnostics (OBD-II)................... 136
Readiness for Inspection/Maintenance (I/M) Testing................................................... 136
End User License Agreement.................365 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 365
Engine Block Heater
....................................128
Using the Engine Block Heater...................... 129
Engine Coolant Check
................................218
Adding Engine Coolant..................................... 219
Checking the Engine Coolant......................... 218
Recycled Engine Coolant................................. 219
Severe Climates................................................. 220
What You Should Know About Fail-Safe Cooling.............................................................. 220
Engine Immobilizer See: Passive Anti-Theft System..................... 65
Engine Oil Check............................................217 Adding Engine Oil................................................ 217
Engine Oil Dipstick - 1.6L EcoBoost™...................................................217
Engine Oil Dipstick - 2.0L EcoBoost™/ 2.5L..................................................................217
Engine Specifications - 1.6L EcoBoost™.................................................268
Drivebelt Routing............................................... 268
Engine Specifications - 2.0L EcoBoost™.................................................268
Drivebelt Routing............................................... 269
Engine Specifications - 2.5L....................269 Drivebelt Routing............................................... 270
Environment......................................................14
Essential Towing Checks...........................182 Before Towing a Trailer..................................... 184
Hitches.................................................................... 182
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 185
Safety Chains....................................................... 183
Trailer Brakes........................................................ 183
Trailer Lamps....................................................... 184
When Towing a Trailer...................................... 184
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Extended Service Plan (ESP).................344 SERVICE PLANS (CANADA ONLY)............345
SERVICE PLANS (U.S. Only)......................... 344
383
Escape/Kuga (TM2), enUSA, First Printing Index

Hints on Controlling the Interior
Climate..........................................................103
Cooling the Interior Quickly............................ 105
General Hints....................................................... 103
Heating the Interior Quickly............................ 104
Maximum Cooling Performance in Instrument Panel or Instrument Panel
and Footwell Positions............................... 106
Recommended Settings for Cooling .........105
Recommended Settings for Heating..........104
Side Window Defogging in Cold Weather............................................................ 106
Vehicle Stationary for Extended Periods during Extreme High Ambient
Temperatures................................................. 105
Hints on Driving With Anti-Lock Brakes............................................................146
Hood Lock See: Opening and Closing the Hood............212
I
Ignition Switch...............................................124
In California (U.S. Only)..............................197
Information Display Control......................69
Information Displays....................................88
General Information........................................... 88Information Messages
..................................91
Airbag........................................................................\
92
Alarm........................................................................\
92
Automatic Engine Shutdown.......................... 92
Battery and Charging System......................... 93
Blind Spot Information and Cross Traffic Alert System...................................................... 93
Doors........................................................................\
94
Engine....................................................................... 94
Hill Start Assist..................................................... 95
Keyless Vehicle..................................................... 95
Lighting.................................................................... 96
Maintenance.......................................................... 96
Message indicator................................................. 91
MyKey....................................................................... 96
Park Aid.................................................................... 97
Park Brake............................................................... 97
Power Steering..................................................... 98
Starting System ................................................... 98
Tire Pressure Monitoring System.................100
Traction Control.................................................. 100
Trailer...................................................................... 100
Transmission and Four-Wheel Drive............98
Installing Child Seats.....................................16 Child Seats............................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 19
Using Tether Straps.............................................. 21
Instrument Cluster
........................................83
Instrument Lighting Dimmer......................75
Interior Lamps..................................................77
Front Interior Lamp ............................................. 77
Rear Interior Lamp................................................ 77
Interior Mirror....................................................81 Auto-Dimming Mirror........................................... 81
Introduction.........................................................7
J
Jump Starting the Vehicle.........................193 Connecting the Jumper Cables..................... 193
Jump Starting...................................................... 194
Preparing Your Vehicle...................................... 193
Removing the Jumper Cables........................ 194
385
Escape/Kuga (TM2), enUSA, First Printing Index