![FORD ESCAPE 2016 3.G Owners Manual Voice Commands
Plus
Pound (#) Star (*)
Note: To exit dial mode, press and hold the
phone button or press any button on the
audio system.
To access text messages say: Voice Command
[text] (messages | m FORD ESCAPE 2016 3.G Owners Manual Voice Commands
Plus
Pound (#) Star (*)
Note: To exit dial mode, press and hold the
phone button or press any button on the
audio system.
To access text messages say: Voice Command
[text] (messages | m](/manual-img/11/4876/w960_4876-313.png)
Voice Commands
Plus
Pound (#) Star (*)
Note: To exit dial mode, press and hold the
phone button or press any button on the
audio system.
To access text messages say: Voice Command
[text] (messages | message)
Then say any of the following:
(listen to | read) ([text] message)
forward (text | [text] message)
reply to (text | [text] message)
call [sender]
Phonebook Hints
To hear how the SYNC system speaks a
name browse phonebook, select a contact
and press: Menu Item
Hear it
Making Calls Press the voice button. When
prompted, say:
Voice Command
call
(someone |
[[a] name]) SYNC prompts you to say
the numbers that you wish
to dial. After you say the
numbers, the system
confirms it. You can then
say:
dial [[a]
number]
When the system has stated the
number, you say any of the following: Voice Command
This initiates the call.
(dial | send)
This erases the spoken
digits.
(delete |
correct)
To end the call, press the end call button
on the steering wheel or select the end call
option in the audio display.
Receiving Calls
Accepting calls
When receiving a call, you can answer the
call by pressing the accept call button on
the steering wheel or use the screen.
311
Escape/Kuga (TM2), enUSA, First Printing SYNC™ (If Equipped)E142599

To use the screen to accept a call
select:
Menu Item
Accept
Rejecting Calls
When receiving a call, you can reject the
call by pressing the reject call button on
the steering wheel or use the screen. To use the screen to reject a call select: Menu Item
Reject
Ignore the call by doing nothing.
Phone Options during an Active
Call
During an active call, you have more menu
features that become available, such as
putting a call on hold or joining calls.
To access this menu, choose one of the
options available at the bottom of the
audio display or select More to choose
from the following options: Description and action
Menu Item
Switch your vehicle's microphone off. To switch the
microphone on, select the option again.
Mic. off
Switch a call from an active hands-free environment to
your cellular phone for a more private conversation. When
selected, the audio display indicates the call is private.
Privacy
Put an active call on hold. When selected, the audio display
indicates the call is on hold.
Hold
Enter numbers using the audio system's numeric keypad
(for example, numbers for passwords).
Dial a number
Join two separate calls. The system supports a maximum
of three callers on a multiparty or conference call.
Join calls
1. Select the
More option.
2. Access the desired contact through the system or use
voice commands to place the second call. Once actively
in the second call, select the
More option.
3. Scroll to the option to join calls and press the OK button.
Access your phonebook contacts.
Phonebook
1. Select the
More option.
2. Scroll to the option for phonebook and press the OK
button.
3. Scroll through your phonebook contacts.
312
Escape/Kuga (TM2), enUSA, First Printing SYNC™
(If Equipped)

Setting 911 Assist On or Off
Press the phone button to enter the
phone menu then select:
Action and Description
Menu
Item
Press OK to confirm and enter
the 911 Assist menu.
911 Assist
Scroll to activate this option
then press OK when the
desired option appears in the
radio display.
If you choose not to activate this
feature you will have the following
options: Action and Description
Menu
Item
Provides a display and voice
reminder at phone connection
at vehicle start.
Voice
Reminder
ON
Provides a display reminder
only without a voice reminder
at phone connection.
Voice
Reminder
OFF
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident. •
A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
321
Escape/Kuga (TM2), enUSA, First Printing SYNC™
(If Equipped)

911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
SYNC Mobile Apps
The system enables voice and steering
wheel control of SYNC AppLink enabled
smartphone apps. When an app is running
through AppLink, you can control main
features of the app through voice
commands and steering wheel controls.
Note:
You must pair and connect your
smartphone to SYNC to access AppLink.
Note: iPhone users need to connect the
phone to the USB port.
Note: Android users need to connect the
phone to SYNC using Bluetooth.
Note: For information on available apps,
supported smartphone devices and
troubleshooting tips please visit the Ford
website.
Availability of SYNC AppLink enabled Apps
will vary by region. Note:
Make sure you have an active account
for the app that you have downloaded.
Some apps work automatically with no
setup. Other apps want you to configure
your personal settings and personalize your
experience by creating stations or favorites.
We recommend you do this at home or
outside of your vehicle.
Note: AppLink is not available if your
vehicle is equipped with the MyFordTouch
system.
To Access Using the SYNC Menu
Press the MENU button to access the
menu on-screen. Then select: Action and Description
Menu
Item
SYNC-Apps Scroll through the list of
available applications and
select a particular app or
select:
Mobile
Apps
Find New Apps
Note: If you cannot find a compatible SYNC
AppLink app, make sure the required app is
running on the mobile device.
Accessing an App's Menu
When an app is running through SYNC,
press the right arrow button on the steering
wheel control to access the app menu.
You can access various app features from
here, for example thumbs up and thumbs
down.
Press the left arrow button on the steering
wheel control to exit the app menu.
322
Escape/Kuga (TM2), enUSA, First Printing SYNC™
(If Equipped)

To Access Using Voice Commands
Press the voice button then when prompted say:
Action and Description
Menu Item
Say the name of the application after the tone.
The app should start. When an app is running through SYNC, you can press the voice button and speak commands specific to the app, for example "Play Playlist Road Trip".
mobile (apps |
applications)
Use this command to discover the available voice commands.
Help
SYNC Mobile App Voice Commands
The following voice commands are always available: Action and Description
Menu Item
SYNC prompts you to say the name of an
app to start it on SYNC.
mobile (apps | applications)
SYNC lists all of the currently available
mobile apps.
list [mobile] (apps | applications)
Searches your connected mobile device for
SYNC-compatible mobile apps.
find [new] [mobile] (apps | applications)
help
You can say the name of a mobile app at any time to start the mobile app on SYNC.
App Permissions
App permissions are organized by groups.
You can grant these group permissions
individually. You can change a permission
group status any time when not driving, by
using the settings menu. When you launch an app using SYNC, the
system may ask you to grant certain
permissions, for example:
•
To allow your vehicle to provide vehicle
information to the app such as, but not
limited to: Fuel level, fuel economy, fuel
consumption, engine speed, rain
sensor, odometer, VIN, external
temperature, gear position, tire
pressure, and head lamp status.
• To allow your vehicle to provide driving
characteristic information such as, but
not limited to: MyKey, seat belt status,
engine revolutions per minute, gear
position, braking events, steering wheel
angle, and accelerator pedal position.
323
Escape/Kuga (TM2), enUSA, First Printing SYNC™ (If Equipped)

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Custom graphics*.
• Hood deflector*.
• Side window deflectors.
• Splash guards.
• Spoiler winglets.
Interior Style
• Door sill plates.
• Floor mats.
• Interior light kit.
• Seat covers*. Lifestyle
•
Ash cup or smoker's packages.
• Camping tent*.
• Car cover*.
• Cargo area protector.
• Cargo net*.
• Cargo shade.
• Rear seat entertainment*.
• Soft cargo organizers.
• Roof racks and carriers*.
• Recovery hook (towing eye).
• Trailer towing accessories.
Peace of Mind
• Keyless entry keypad.
• Remote start.
• Vehicle security systems.
• Wheel locks.
• Bumper mounted warning sensors*.
*Ford Licensed Accessories. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer ’s limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
342
Escape/Kuga (TM2), enUSA, First Printing Accessories

At every oil change interval as indicated by the information display
*
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine
Oil Check (page 217). Other maintenance items
1
Replace cabin air filter.
Every 20000 miles (32000
km)
Replace engine air filter.
Every 30000 miles (48000
km)
Change engine coolant.2
At 100000 miles (160000
km)
Replace spark plugs.
Every 100000 miles
(160000 km) Inspect accessory drive belt(s). 3
Change automatic transmission fluid. 4
Every 150000 miles
(240000 km) Replace accessory drive belt(s). 5
Replace timing belt (1.6L engine).
1 Perform these maintenance items within 3000 miles (4800 kilometers) of the last
engine oil and filter change. Do not exceed the designated distance for the interval.
2 Initial replacement at six years or 100000 miles (160000 kilometers), then every three
years or 50000 miles (80000 kilometers).
3 After initial inspection, inspect every other oil change until replaced.
4 Rear-wheel drive vehicles only.
5 If not replaced within the last 100000 miles (160000 kilometers).
351
Escape/Kuga (TM2), enUSA, First Printing Scheduled Maintenance

Extensive idling or low-speed driving for long distances, as in heavy commercial use
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Replace spark plugs.
Every 60000 miles (96000
km)
* This is an optional feature. Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter. *
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires, inspect tires for wear and measure tread
depth.
Change engine oil and filter.**
Every 5000 miles (8000
km) or six months
Perform multi-point inspection.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
* This is an optional feature.
** Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine
Oil Check (page 217). Exclusive use of E85 (flex fuel vehicles only)
If ran exclusively on E85, fill the fuel tank full with regular
unleaded fuel.
Every oil change
Exceptions
There are several exceptions to the Normal
Schedule: Normal vehicle axle maintenance: Rear
axles and power take-off (PTO) units with
synthetic fluid and light-duty trucks
equipped with Ford-design axles are
lubricated for life; do not check or change
fluid unless a leak is suspected, service is
required or the assembly has been
submerged in water. During long periods
of trailer towing with outside temperatures
353
Escape/Kuga (TM2), enUSA, First Printing Scheduled Maintenance