Cleaning the Instrument Panel and
Instrument Cluster Lens.......................286
Cleaning Leather Seats.............................287
Repairing Minor Paint Damage...............287
Cleaning the Alloy Wheels.......................287
Vehicle Storage............................................288
Wheels and Tires
General Information
...................................290
Tire Sealant and Inflator Kit
....................292
Tire Care
..........................................................298
Using Summer Tires
....................................315
Using Snow Chains......................................315
Tire Pressure Monitoring System
...........316
Changing a Road Wheel............................319
Technical Specifications
...........................323
Capacities and Specific- ations
Engine Specifications - 2.0L EcoBoost™
................................................325
Engine Specifications - 2.7L EcoBoost™
................................................325
Engine Specifications - 3.5L....................326
Motorcraft Parts - 2.0L EcoBoost™......327
Motorcraft Parts - 2.7L EcoBoost™
......328
Motorcraft Parts - 3.5L..............................329
Vehicle Identification Number................330
Vehicle Certification Label........................331
Transmission Code Designation.............331
Capacities and Specifications - 2.0L EcoBoost™................................................332
Capacities and Specifications - 2.7L EcoBoost™................................................335
Capacities and Specifications - 3.5L....339
Audio System
General Information
...................................343
Audio Unit - Vehicles With: AM/FM/CD/ SYNC............................................................344 Audio Unit - Vehicles With: Premium AM/
FM/CD
..........................................................347
Audio Unit - Vehicles With: Sony AM/FM/ CD
.................................................................348
Digital Radio...................................................351
Satellite Radio
..............................................353
USB Port.........................................................356
Media Hub
......................................................356
SYNC™
General Information
....................................357
Using Voice Recognition
...........................359
Using SYNC™ With Your Phone.............361
SYNC™ Applications and Services
.......373
Using SYNC™ With Your Media Player...........................................................378
SYNC™ Troubleshooting
..........................387
Accessories
Accessories....................................................395
Extended Service Plan (ESP)
Extended Service Plan (ESP)
.................397
Scheduled Maintenance
General Maintenance Information.......399
Normal Scheduled Maintenance
..........402
Special Operating Conditions Scheduled Maintenance.............................................405
Scheduled Maintenance Record...........407
Appendices
End User License Agreement..................418
Type Approvals............................................434
5
Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing Table of Contents
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note:
Event data recorder data is
recorded by your vehicle only if a
non-trivial crash situation occurs; no data
is recorded by the event data recorder
under normal driving conditions and no
personal data or information (e.g., name,
gender, age, and crash location) is
recorded (see limitations regarding 911
Assist and Traffic, directions and
Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data
with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event
data recorder is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement, that
have such special equipment, can read
the information if they have access to
the vehicle or the event data recorder.
Ford Motor Company and Ford of
Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order
or where required by law enforcement,
other government authorities or other
third parties acting with lawful
authority. Other parties may seek to
access the information independently
of Ford Motor Company and Ford of
Canada. Note:
Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See SYNC™ (page 357).
Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle ’s current
location, travel direction, and speed
(“ vehicle travel information ”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want
Ford or its vendors to receive this
information, do not activate the
service. For more information, see
Traffic, Directions and Information,
Terms and Conditions. See
SYNC™
(page 357).
10
Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing Introduction
CD: Press this button to listen to a CD. Press the function buttons below the
radio screen to select on-screen options of Repeat or Shuffle.
A
SOUND:
Press this button to access settings for Treble, Midrange, Bass, Fade
and Balance. Use the up and down arrow buttons to select the various settings.
When you make your selection, press the left and right arrow buttons to change
the settings. Press
OK to set or press MENU to exit. Sound settings can be set
for each audio source independently.
B
Display screen:
Shows audio and SYNC information.
C
Number block:
In radio mode, store your favorite stations for later access.
When tuned to any station, press and hold a preset button until sound returns.
In CD mode, press a button to select a track. In phone mode, press the buttons
to enter a phone number.
D
Function buttons:
Select different functions of the audio system depending
on which mode you are in (such as Radio mode or CD mode).
E
TUNE:
Turn to search the frequency band in individual increments.
F
Eject:
Press this button to eject a CD.
G
345
Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing Audio SystemE144488
Seek: In radio mode, select a frequency band and press this button. The system
stops at the first station up the band. Press and hold the button to move quickly
to the next strong radio station or memory preset. In CD mode, press this button
to select the next track. Press and hold the button to move quickly forward
through the current track.
H
End phone call:
Press this button to end a phone call.
I
Cursor arrows and OK:
Use the up and down arrow buttons to select the
various settings. When you make your selection, press the left and right arrow
buttons to change the settings. Press
OK to set or press MENU to exit.
J
CD slot:
Insert a CD.
K
Pick-up or Make phone call:
Press this button to either pick-up an incoming
phone call or to make a phone call.
L
Seek:
In radio mode, select a frequency band and press this button. The system
stops at the first station down the band. Press and hold the button to move
quickly to the previous strong radio station or memory preset. In CD mode, press
this button to select the previous track. Press and hold the button to move
quickly backward through the current track.
M
Play/Pause:
Press to either play or pause a track when listening to a CD.
N
VOL and Power:
Press this button to turn the system off and on. Turn it to
adjust the volume.
O
PHONE:
Press this button to access the phone features of the SYNC® system.
See SYNC™ (page 357).
P
MENU:
Press this button to access different audio system features. See Menu
Structure later in this section.
Q
MEDIA:
Press this button to access your auxiliary input jack or switch between
devices you plug into the input jack or USB port.
R
Clock:
Press this button to access the clock setting. Use the center arrow
controls to change the hours and minutes. You can also set the clock by pressing
the
MENU button and scrolling to Clock Settings.
S
RADIO:
Press this button to listen to the radio or change radio frequencies
bands. Press the function buttons below the radio screen to select different
radio functions.
T
SIRIUS
or MUTE: If your vehicle is equipped with Sirius satellite radio, press
this button to listen to Sirius satellite radio. If your vehicle is not equipped with
Sirius satellite radio, press the button to mute the playing media.
U
346
Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing Audio System
GENERAL INFORMATION
SYNC is an in-vehicle communications
system that works with your
Bluetooth-enabled cellular phone and
portable media player. This allows you to:
•
Make and receive calls.
• Access and play music from your
portable music player.
• Use 911 Assist and applications, such
as Spotify and Glympse, via SYNC
AppLink. *
• Access phonebook contacts and music
using voice commands.
• Stream music from your connected
phone.
• Text message. •
Use the advanced voice recognition
system.
• Charge your USB device (if your device
supports this).
* These features are not available in all
markets and may require activation.
Available AppLink enabled apps vary by
market.
Make sure that you review your device's
manual before using it with SYNC.
Support
The SYNC support team is available to
help you with any questions you cannot
answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
357
Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing SYNC™E198355
Sunday, 10:30am-7:30pm EST.
In the United States, call 1-800-392-3673.
In Canada, call 1-800-565-3673.
Times are subject to change due to
holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•
Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have.
Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3 mi (5 km).
Safety Information WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. When using SYNC:
•
Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer.
Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.
The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.
358
Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing SYNC™
System Interaction and Feedback
The system provides feedback through
audible tones, prompts, questions and
spoken confirmations depending on the
situation and the chosen level of
interaction. You can customize the voice
recognition system to provide more or less
instruction and feedback.
The default setting is to a higher level of
interaction in order to help you learn to use
the system. You can change these settings
at any time.
Adjusting the Interaction Level Press the voice button. When
prompted, say:
Action and Description
Voice Command
voice settings
Then either of the following: Provides more detailed interaction and
guidance. (Recommended for first time
users.)
interaction mode novice
Provides less audible interaction and guid-
ance.
interaction mode advanced
Confirmation Prompts
Confirmation prompts are short questions
the system asks when it is not sure of your
request or when there is more than one
possible response to your request.
To adjust this setting press the voice button, when prompted say: Action and Description
Voice Command
voice settings
Then either of the following: Make a best guess from the command; you
may still occasionally be asked to confirm
settings.
confirmation prompts off
Clarify your voice command with a short
question.
confirmation prompts on
Phone Confirmation
Using phone confirmations the system
asks you to verify before placing any calls. 360
Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing SYNC™E142599
To adjust this setting press the voice button, when prompted say:
Action and Description
Voice Command
voice settings
Then any of the following: When enabled, this feature will prompt you
to confirm any voice initiated call command
prior to the call being placed.
phone confirmation on
The system will make a best guess; you
may still occasionally be asked to confirm
settings.
phone confirmation off
Changing the Voice Settings
In addition to using voice commands to
change the voice settings, you can also use
the menu in the audio display.
To change the voice settings press the
Menu button then select: Menu Item
SYNC-Settings
Voice settings
USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cellular phone's
functionality. At a minimum, most cellular
phones with Bluetooth wireless technology
support the following functions:
• Answering an incoming call.
• Ending a call.
• Using privacy mode.
• Dialing a number.
• Redialing. •
Call waiting notification.
• Caller ID.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone's compatibility, see
your phone's manual and visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
Pairing a Phone for the First Time
Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.
Note: SYNC can support downloading up
to approximately 4000 entries per
Bluetooth-enabled cellular phone.
Note: Make sure to switch on the ignition
and the radio. Shift the transmission into
park (P) for automatic transmission or first
gear for manual transmission.
Using the Audio System
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
361
Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing SYNC™