Troubleshooting
Action
Condition
Message
No action required. This
message should disappear
shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring\b
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.
There is an internal module
or system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer
available.
Invalid Channel
Contact SIRIUS at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle
antenna.
No Signal
No action required. The
process may take up to
three minutes.
Update of channel
programming in progress.
Updating\b
Contact SIRIUS at 1-888-
539-7474 to resolve
subscription issues.
Your satellite service is no
longer available.
Questions? Call
1-888-539-7474
Use the channel guide to
turn off the Lock or Skip
function on that station.
All the channels in the
selected category are either
skipped or locked.
None found
Check Channel Guide
No action required.
SIRIUS has updated the
channels available for your
vehicle.
Subscription Updated
355
Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing Audio System
PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
EXTENDED SERVICE PLAN (U.S.
Only)
More than 32 million Ford owners have
discovered the powerful protection of Ford
Extended Service Plan. It is the extended
service plan backed by Ford Motor
Company, and provides peace of mind
protection beyond the New Vehicle Limited
Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford ESP
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four core Extended Service Plans
with different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete that we generally only
discuss what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Extended Service Plan is honored by
all authorized Ford dealers in the U.S.,
Canada and Mexico. It is the extended
service plan authorized and backed by Ford
Motor Company. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership
• Repairs performed by factory trained
technicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
397
Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing Extended Service Plan (ESP)
Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about affording
your vehicle
’s maintenance. It covers
regular checkups, routine inspections,
preventive care and replacement of select
items that require periodic attention for
normal wear:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program allowing you all the security and
benefits Ford ESP has to offer while paying
over time. You are pre-approved with no
credit checks, no hassles! To learn more,
call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 321067
Detroit, MI 48232 EXTENDED SERVICE PLAN
(CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada, the United States and Mexico,
provided by a network of participating
authorized Ford Motor Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Extended Service Plan
coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
398
Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing Extended Service Plan (ESP)
When to expect the message prompting you to change your oil
Vehicle use and example
Interval
Normal
7500-10000 miles
(12000-16000 km) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5000-7499 miles
(8000-11999 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3000-4999 miles
(4800-7999 km) Maximum load or towing
Extreme hot or cold operation
Normal Maintenance Intervals At every oil change interval as indicated by the information display
*
Change engine oil and filter. **
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level (if equipped with a dipstick). Consult
your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints.
403
Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified or within
3000 miles (4800 kilometers) of the
OIL
CHANGE REQUIRED message appearing
in the information display.
• Example 1
: The OIL CHANGE
REQUIRED message comes on at
28751 miles (46270 kilometers).
Perform the 30000-mile
(48000-kilometer) automatic
transmission fluid replacement.
• Example 2
: The OIL CHANGE
REQUIRED message has not come
on, but the odometer reads 30000
miles (48000 kilometers) (for
example, the Intelligent Oil-Life
Monitor was reset at 25000 miles
[40000 kilometers]). Perform the
engine air filter replacement. Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Inspect and lubricate U-joints.
Inspect frequently, service
as required
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Replace spark plugs.
Every 60000 miles (96000
km)
405
Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
Automatic Transmission...........................166
Automatic Transmission Adaptive
Learning............................................................ 168
Brake-Shift Interlock.......................................... 167
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 168
SelectShift Automatic ™
Transmission................................................... 166
Understanding the Positions of Your Automatic Transmission............................ 166
Automatic Transmission Fluid Check - 2.0L EcoBoost™.......................................270
Automatic Transmission Fluid Check - 2.7L EcoBoost™/3.5L...............................271
Adding Transmission Fluid ............................. 272
Checking the Transmission Fluid Level ........................................................................\
....... 271
Auto-Start-Stop...........................................156 Disabling Auto StartStop................................. 157
Enabling Auto StartStop................................. 156
Autowipers........................................................76
Auxiliary Power Points................................147 110 Volt AC Power Point.................................... 147
12 Volt DC Power Point...................................... 147
Locations................................................................ 147
AWD See: All-Wheel Drive.......................................... 170
B
Battery See: Changing the 12V Battery...................... 274
Blind Spot Information System.............209 Switching the System Off and On.................211
System Errors........................................................ 211
Using the System.............................................. 209
Bonnet Lock See: Opening and Closing the Hood...........261
Booster Seats..................................................24 Types of Booster Seats...................................... 25
Brake Fluid Check.........................................272
Brakes................................................................175 General Information........................................... 175
Breaking-In.....................................................235
Bulb Specification Chart..........................280 C
Cabin Air Filter...............................................130
California Proposition 65..............................11
Capacities and Specifications - 2.0L
EcoBoost™.................................................332
Specifications...................................................... 333
Capacities and Specifications - 2.7L EcoBoost™.................................................335
Specifications..................................................... 336
Capacities and Specifications - 3.5L................................................................339
Specifications..................................................... 340
Capacities and Specifications................325
Cargo Nets
.......................................................219
Car Wash See: Cleaning the Exterior.............................. 283
Center Console
..............................................149
Changing a Bulb...........................................278 Headlamp............................................................. 279
LED Lamps........................................................... 279
License Plate Lamp.......................................... 280
Changing a Fuse..........................................260 Fuses...................................................................... 260
Changing a Road Wheel............................319 Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 319
Stowing the flat tire .......................................... 322
Tire Change Procedure.................................... 320
Changing the 12V Battery..........................274
Changing the Engine Air Filter.................282
Changing the Wiper Blades.....................275 Service Position.................................................. 275
Checking MyKey System Status...............55
Checking the Wiper Blades......................275
Child Restraint and Seatbelt Maintenance
.................................................36
Child Restraint Positioning.........................26
Child Safety.......................................................15
General Information............................................. 15
Child Safety Locks..........................................27 Left-Hand Side..................................................... 28
Right-Hand Side................................................... 28
Cleaning Leather Seats.............................287
Cleaning Products
.......................................283
Cleaning the Alloy Wheels.......................287
Cleaning the Engine....................................285
438
Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing Index
Engine Oil Check..........................................266
Adding Engine Oil.............................................. 266
Engine Oil Dipstick - 2.0L EcoBoost™.................................................266
Engine Oil Dipstick - 2.7L EcoBoost™/ 3.5L................................................................266
Engine Specifications - 2.0L EcoBoost™.................................................325
Drivebelt Routing............................................... 325
Engine Specifications - 2.7L EcoBoost™.................................................325
Drivebelt Routing............................................... 326
Engine Specifications - 3.5L....................326 Drivebelt Routing............................................... 326
Environment......................................................14
EPB See: Electric Parking Brake.............................. 176
Essential Towing Checks..........................230 Before Towing a Trailer.................................... 230
Hitches................................................................... 230
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 231
Safety Chains...................................................... 230
Trailer Brakes....................................................... 230
Trailer Lamps...................................................... 230
When Towing a Trailer....................................... 231
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Extended Service Plan (ESP).................397 EXTENDED SERVICE PLAN (CANADA
ONLY)............................................................... 398
EXTENDED SERVICE PLAN (U.S. Only).................................................................. 397
Exterior Mirrors................................................87
Auto-dimming Feature...................................... 88
Blind Spot Information System...................... 88
Direction Indicator Mirrors ............................... 88
Fold-Away Exterior Mirrors............................... 87
Heated Exterior Mirrors ......................................87
Integrated Blind Spot Mirror............................ 88
Memory Mirrors .................................................... 87
Power Exterior Mirrors........................................ 87
Puddle Lamps....................................................... 88F
Fastening the Seatbelts..............................30
Rear Inflatable Safety Belt................................ 32
Safety Belt Extension Assembly..................... 33
Safety Belt Locking Modes................................ 31
Using Safety Belts During Pregnancy............31
Using the Sliding Clip......................................... 30
Flat Tire Inflation See: Tire Sealant and Inflator Kit.................292
Floor Mats.......................................................236
Ford Credit
..........................................................11
(U.S. Only)................................................................. 11
Front Parking Aid
..........................................184
Obstacle Distance Indicator........................... 185
Front Passenger Sensing System............40
Fuel and Refueling.......................................158
Fuel Consumption
........................................162
Calculating Fuel Economy.............................. 163
Filling the Tank..................................................... 162
Fuel Filler Funnel Location........................159
Fuel Filter
.........................................................273
Fuel Quality....................................................159
Choosing the Right Fuel................................... 159
Fuel Shutoff...................................................239
Fuses................................................................250
Fuse Specification Chart..........................250 Passenger Compartment Fuse
Panel................................................................. 256
Power Distribution Box.................................... 250
G
Garage Door Opener See: Universal Garage Door Opener............142
Gauges................................................................91 Engine Coolant Temperature Gauge............92
Fuel Gauge.............................................................. 92
Information Display.............................................. 91
Left Information Display.................................... 93
Type 1........................................................................\
. 91
Type 2....................................................................... 93
General Information on Radio Frequencies...................................................47
Intelligent Access.................................................. 47
440
Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing Index
General Maintenance Information.......399
Multi-Point Inspection...................................... 401
Owner Checks and Services......................... 400
Protecting Your Investment.......................... 399
Why Maintain Your Vehicle?......................... 399
Why Maintain Your Vehicle at Your Dealership?..................................................... 399
Getting Assistance Outside the U.S. and Canada.........................................................246
Getting the Services You Need...............243 Away From Home.............................................. 243
Global Opening...............................................87 Opening the Windows........................................ 87
H
Hazard Warning Flashers.........................239
Headlamp Adjusting See: Adjusting the Headlamps..................... 276
Headlamp Exit Delay.....................................81
Headlamp Removal See: Removing a Headlamp.......................... 278
Head Restraints.............................................132
Adjusting the Head Restraint......................... 133
Tilting Head Restraints .................................... 133
Heated Seats
.................................................139
Front Seats............................................................ 139
Rear Seats............................................................. 139
Heated Steering Wheel
................................75
Heated Windows and Mirrors..................130 Heated Exterior Mirror....................................... 130
Heated Rear Window........................................ 130
Heating See: Climate Control.......................................... 123
Hill Start Assist
..............................................178
Switching the System On and Off................179
Using Hill Start Assist........................................ 178
Hints on Controlling the Interior Climate..........................................................128
Cooling the Interior Quickly............................. 129
General Hints....................................................... 128
Heating the Interior Quickly............................ 129
Recommended Settings for Cooling ..........129
Recommended Settings for Heating..........129
Side Window Defogging in Cold Weather............................................................. 129
Hints on Driving With Anti-Lock Brakes.............................................................175 Hood Lock
See: Opening and Closing the Hood...........261
I
In California (U.S. Only)............................244
Information Display Control
.......................75
Information Display Control Features...........75
Information Displays
....................................98
General Information........................................... 98
Information Messages
...............................108
Active Park............................................................ 108
Adaptive Cruise Control................................... 109
Adaptive Steering................................................ 110
Airbag....................................................................... 110
Alarm........................................................................\
110
All-Wheel Drive...................................................... 111
Automatic Engine Shutdown........................... 111
Automatic High Beam Control........................ 111
Auto Start-Stop.................................................... 112
Battery and Charging System......................... 112
Blind Spot Information and Cross Traffic Alert System..................................................... 113
Doors and Locks................................................... 113
Driver Alert.............................................................. 114
Electronic Stability Control.............................. 114
Engine...................................................................... 114
Fuel........................................................................\
.... 115
Hill Start Assist..................................................... 115
Keys and Keyless Entry...................................... 115
Lane Keeping System........................................ 116
Maintenance......................................................... 116
MyKey....................................................................... 117
Park Aid................................................................... 118
Park Brake.............................................................. 118
Power Steering..................................................... 119
Pre-Collision Warning System........................ 119
Remote Start........................................................ 120
Seats....................................................................... 120
Starting System ................................................. 120
Tire Pressure Monitoring System.................. 120
Towing...................................................................... 121
Traction Control.................................................... 121
Transmission......................................................... 121
441
Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing Index