Jump Starting the Vehicle...........................117
Customer Assistance
Getting the Services You Need...............120
In California (U.S. Only)...............................121
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only).......................122
Utilizing the Mediation/Arbitration Program (Canada Only)........................123
Getting Assistance Outside the U.S. and Canada.........................................................123
Ordering Additional Owner's Literature.....................................................124
Reporting Safety Defects (U.S. Only)..............................................................125
Reporting Safety Defects (Canada Only)..............................................................125
Fuses
Fuse Specification Chart............................127
Changing a Fuse...........................................134
Maintenance
General Information
....................................136
Opening and Closing the Hood...............136
Under Hood Overview
.................................137
Engine Oil Dipstick.......................................138
Engine Oil Check...........................................138
Oil Change Indicator Reset
.......................138
Engine Coolant Check................................139
Automatic Transmission Fluid Check............................................................142
Brake Fluid Check.........................................144
Power Steering Fluid Check
......................145
Washer Fluid Check.....................................145
Fuel Filter
.........................................................145
Changing the 12V Battery..........................145
Checking the Wiper Blades.......................147
Changing the Wiper Blades......................147
Adjusting the Headlamps.........................148
Removing a Headlamp
..............................150 Changing a Bulb
.............................................151
Bulb Specification Chart............................153
Changing the Engine Air Filter.................155
Vehicle Care
General Information
....................................156
Cleaning Products
........................................156
Cleaning the Exterior...................................156
Waxing..............................................................157
Cleaning the Engine....................................158
Cleaning the Windows and Wiper Blades...........................................................158
Cleaning the Interior....................................159
Cleaning the Instrument Panel and Instrument Cluster Lens........................159
Cleaning Leather Seats
..............................160
Repairing Minor Paint Damage...............160
Cleaning the Alloy Wheels
.......................160
Vehicle Storage
..............................................161
Wheels and Tires
General Information
....................................163
Tire Care...........................................................164
Using Snow Chains
......................................182
Tire Pressure Monitoring System...........183
Changing a Road Wheel............................186
Technical Specifications...........................190
Capacities and Specific- ations
Engine Specifications - 5.4L V8...............191
Engine Specifications - 6.8L.....................191
Motorcraft Parts - 5.4L V8........................192
Motorcraft Parts - 6.8L
..............................194
Vehicle Identification Number.................195
Vehicle Certification Label
........................196
Transmission Code Designation.............196
Capacities and Specifications - 5.4L V8...................................................................197
3
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing Table of Contents
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company,
Ford of Canada, and service and repair facilities may access or share among them
vehicle diagnostic information received
through a direct connection to your vehicle
when diagnosing or servicing your vehicle.
Additionally, when your vehicle is in for
service or repair, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among them
data for vehicle improvement purposes.
For U.S. only (if equipped), if you choose
to use the SYNC Vehicle Health Report,
you consent that certain diagnostic
information may also be accessed
electronically by Ford Motor Company and
Ford authorized service facilities, and that
the diagnostic information may be used
for any purpose. See SYNC™ (page 216).
Event Data Recording
This vehicle is equipped with an event
data recorder. The main purpose of an
event data recorder is to record, in
certain crash or near crash-like
situations, such as an airbag
deployment or hitting a road obstacle;
this data will assist in understanding
how a vehicle
’s systems performed.
The event data recorder is designed to
record data related to vehicle dynamics
and safety systems for a short period
of time, typically 30 seconds or less.
The event data recorder in this vehicle
is designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or
the brake pedal; and
• How fast the vehicle was traveling;
and
• Where the driver was positioning
the steering wheel.
7
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing IntroductionE139213 E167012 E138639
GENERAL INFORMATION
Note:
Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out and should
be inspected by an authorized dealer. If the
vehicle has continuous vibration or shudder
in the steering wheel while braking, the
vehicle should be inspected by an
authorized dealer.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. See Cleaning the Alloy
Wheels (page 160). See the Instrument Cluster
chapter for information on the
brake system warning light.
Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedal
becomes stuck or entrapped, apply steady
and firm pressure to the brake pedal to
slow the vehicle and reduce engine power.
If you experience this condition, apply the
brakes and bring your vehicle to a safe
stop. Turn the engine off, shift the
transmission into park (P), apply the
parking brake, and then inspect the
accelerator pedal for any interferences. If
none are found and the condition persists,
have your vehicle towed to the nearest
authorized dealer. Hydraulic brake booster system
(Hydroboost or Hydromax)
The Hydroboost and Hydromax systems
receive fluid pressure from the power
steering pump to provide power assist
during braking.
The Hydromax booster receives backup
pressure from the reserve system electric
pump whenever the fluid in the power
steering system is not flowing. When the
engine is off, the pump will turn on if the
brake pedal is applied, or if the ignition is
turned to the on position.
The sound of the pump operating may be
heard by the driver, but this is a normal
characteristic of the system.
The reserve system provides reduced
braking power, so the vehicle should be
operated under these conditions with
caution, and only to seek service repair and
remove the vehicle from the roadway.
Note:
For Hydromax-equipped vehicles
operating under normal conditions, the noise
of the fluid flowing through the booster may
be heard whenever the brake is applied. This
condition is normal. Vehicle service is not
required.
If braking performance or pedal response
becomes very poor, even when the pedal
is strongly pressed, it may indicate the
presence of air in the hydraulic system or
leakage of fluid. Stop the vehicle safely as
soon as possible and seek service
immediately.
HINTS ON DRIVING WITH
ANTI-LOCK BRAKES
Note: When the system is operating, the
brake pedal may pulse and may travel
further. Maintain pressure on the brake
pedal. You may also hear a noise from the
system. This is normal.
88
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing BrakesE144522
STEERING
To help prevent damage to the power
steering system:
•
Never hold the steering wheel at its
furthest turning points (until it stops)
for more than three to five seconds
when the engine is running.
• Do not operate the vehicle with a low
power steering pump fluid level (below
the MIN mark on the reservoir).
• Some noise is normal during operation.
If excessive, check for low power
steering pump fluid level before
seeking service by your dealer.
• Heavy or uneven efforts may be caused
by low power steering fluid. Check for
low power steering pump fluid level
before seeking service by your dealer.
• Do not fill the power steering pump
reservoir above the MAX mark on the
reservoir, as this may result in leaks
from the reservoir.
If the power steering system breaks down
(or if the engine is turned off), you can
steer the vehicle manually, but it takes
more effort.
If the steering wanders or pulls, check for:
• an improperly inflated tire
• uneven tire wear
• loose or worn suspension components
• loose or worn steering components
• improper vehicle alignment
If any steering components are serviced or
replaced, install new fasteners (many are
coated with thread adhesive or have
prevailing torque features which may not
be re-used). Never re-use a bolt or nut.
Torque fasteners to specifications.
A high crown in the road or high crosswinds
may also make the steering seem to
wander or pull.
92
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing Driving Aids
UNDER HOOD OVERVIEW
Windshield washer fluid reservoir: See Washer Fluid Check (page 145).
A
Engine oil filler cap:
See Engine Oil Check (page 138).
B
Automatic transmission fluid dipstick:
See Automatic Transmission Fluid
Check (page 142).
C
Air filter assembly:
See Changing the Engine Air Filter (page 155).
D
Engine oil dipstick:
See Engine Oil Dipstick (page 138).
E
Brake fluid reservoir:
See Brake Fluid Check (page 144).
F
Engine coolant reservoir:
See Engine Coolant Check (page 139).
G
Power steering fluid reservoir:
See Power Steering Fluid Check (page 145).
H
Battery:
See Changing the 12V Battery (page 145).
I
137
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing MaintenanceIH
DABCEFG
E197500
POWER STEERING FLUID
CHECK
WARNINGS
A fluid level between the MAX and
MIN lines is within the normal
operating range and there is no need
to add fluid. A fluid level not in the normal
operating range could compromise the
performance of the system. For E-350 and E-450 vehicles with
the Hydro-Boost Brake System, do
not press the brake pedal after the
engine has been turned off. Pressing the
brake pedal after the engine has been
turned off will give a false power steering
fluid level reading. Only use fluid that meets Ford
specifications. See Capacities and
Specifications (page 197).
To top up the power steering fluid level do
the following.
1. Start the engine and let it run until it reaches normal operating temperature.
2. Make sure the fluid is within the
MIN
and MAX range.
3. If the fluid level is low, add fluid to be within the
MIN and MAX range. Do not
overfill.
4. While the engine idles, turn the steering
wheel left and right several times.
5. Recheck the fluid level in the reservoir.
Note: Do not operate the vehicle with a low
power steering pump fluid level. WASHER FLUID CHECK WARNING
If you operate your vehicle in
temperatures below 40°F (5°C), use
washer fluid with antifreeze
protection. Failure to use washer fluid with
antifreeze protection in cold weather could
result in impaired windshield vision and
increase the risk of injury or accident. Add fluid to fill the reservoir if the level is
low. Only use a washer fluid that meets
Ford specifications. See
Capacities and
Specifications (page 191).
State or local regulations on volatile
organic compounds may restrict the use
of methanol, a common windshield washer
antifreeze additive. Washer fluids
containing non-methanol antifreeze
agents should be used only if they provide
cold weather protection without damaging
the vehicle ’s paint finish, wiper blades or
washer system.
FUEL FILTER
Your vehicle is equipped with a lifetime
fuel filter that is integrated with the fuel
tank. Regular maintenance or replacement
is not needed.
CHANGING THE 12V BATTERY WARNINGS
This vehicle may be fitted with more
than one battery, removal of cable
from only one battery does not
disconnect the vehicle electrical system.
Be sure to disconnect cables from all
batteries when disconnecting power.
Failure to do so may cause serious
personal injury or property damage.
145
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing Maintenance
CAPACITIES AND SPECIFICATIONS - 5.4L V8
WARNING
The air conditioning refrigerant system contains refrigerant R-134a under high
pressure. Opening the air conditioning refrigerant system can cause personal injury.
Have the air conditioning refrigerant system serviced only by qualified personnel.
Capacity
Item
6.0 qt (5.7 L)
Engine oil (with oil filter)
28.7 qt (27.2 L)
Engine coolant
30.7 qt (29.1 L)
Engine coolant - with auxiliary rear heat
Between MIN/MAX on brake fluid reservoir
Brake fluid
Between MIN/MAX on power steering fluidreservoir
Power steering fluid
18.7 qt (17.7 L)*
Automatic transmission fluid
6.6 pt (3.1L)**
Dana Limited Slip Axle fluid
M70FF (M267FF)
E-350
9.7 pt (4.6L)**
Dana Limited Slip Axle fluid
M70HD (M273HD)
E-450
6.6 pt (3.1L)**
Dana conventional axle fluid
M70FF (M267FF)
E-350
9.7 pt (4.6L)**
Dana conventional axle fluid
M70HD (M273HD)
E-450
Fill as required
Windshield washer fluid
40 gal (151 L)
Fuel tank
55 gal (208 L)
Fuel tank
(Optional or E-Super Duty)
1.9 lb (0.85 kg)
A/C refrigerant
197
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing Capacities and Specifications
Specification
Name
PM-20 WSS-M2C938-A
Power steering fluid and
MERCON LV
Automatic transmission fluid (U.S. and Mexico):
Motorcraft® MERCON LV Automatic Transmission Fluid
XT-10-QLVC
WSS-M2C938-A
Power steering fluid and
MERCON LV
Automatic transmission fluid (Canada):
Motorcraft® MERCON LV Automatic Transmission Fluid
CXT-10-LV12
ES-PM-M2013
Dana Limited Slip axle fluid (U.S.):
GL-5
Motorcraft® SAE 75W-90 Synthetic Axle Lubricant
XY-75W90-QLS
ES-PM-M2013
Dana Limited Slip axle fluid (Canada):
GL-5
Motorcraft® SAE 75W-90 Synthetic Axle Lubricant
CXY-75W90-LS12
WSP-M2C197-A
Dana conventional axle fluid (U.S. and Mexico):
Motorcraft® SAE 80W-90 Premium Rear Axle Lubricant
XY-80W90-QL
WSP-M2C197-A
Dana conventional axle fluid (Canada):
Motorcraft® SAE 80W-90 Premium Rear Axle Lubricant
CXY-80W90-1L
WSS-M14P19-A
Windshield washer fluid (U.S. and Mexico):
Motorcraft® Premium Windshield Wash Concentrate
with Bitterant
ZC-32-B2
WSS-M14P19-A
Windshield washer fluid (Canada):
Motorcraft® Premium Quality Windshield Washer Fluid
CXC-37-(A, B, D, F)
WSH-M17B19-A
A/C refrigerant (U.S.):
Motorcraft® R-134a Refrigerant
YN-19
WSH-M17B19-A
A/C refrigerant (Canada):
Motorcraft® R-134a Refrigerant
CYN-16-R
WSH-M17B19-A
A/C refrigerant (Mexico):
Motorcraft® R-134a Refrigerant
MYN-19
199
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing Capacities and Specifications