Capacities and Specifications -
6.8L................................................................201
Audio System
General Information...................................206
Audio Unit - Vehicles With: AM/FM......207
Audio Unit - Vehicles With: AM/FM/CD/ SYNC...........................................................208
Digital Radio
...................................................210
Satellite Radio
................................................212
USB Port
...........................................................215
SYNC™
General Information....................................216
Using Voice Recognition............................218
Using SYNC™ With Your Phone
.............221
SYNC™ Applications and Services......234
SYNC™ AppLink ™
......................................242
Using SYNC™ With Your Media Player...........................................................244
SYNC™ Troubleshooting
.........................254
Accessories
Accessories....................................................263
Auxiliary Switches.......................................264
Extended Service Plan (ESP)
Extended Service Plan (ESP).................266
Scheduled Maintenance
General Maintenance Information
.......268
Normal Scheduled Maintenance............271
Special Operating Conditions Scheduled Maintenance..............................................273
Scheduled Maintenance Record............275
Appendices
End User License Agreement.................286
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing Table of Contents
ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so they may appear
different to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side.
A
Left-hand side.
B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle. Safety alert
See Owner's Manual
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
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pertinent supplements. For additional
information, please contact the Truck Body
Builders Advisory Service at
http://www.fleet.ford.com/truckbbas/
and then by selecting Contact Us or by
phone at 1–877
–840–4338.
Use of your Ford light truck as an
ambulance, without the Ford Ambulance
Preparation Package voids the Ford New
Vehicle Limited Warranty and may void
the emissions warranties. In addition,
ambulance usage without the preparation
package could cause high underbody
temperatures, over-pressurized fuel and a
risk of spraying fuel, which could lead to
fires.
If your vehicle is equipped with the Ford
Ambulance Preparation Package, it will be
indicated on the Safety Compliance
Certification Label. The label is located on
the driver ’s side door pillar or on the rear
edge of the driver ’s door. You can
determine whether the ambulance
manufacturer followed Ford ’s
recommendations by directly contacting
that manufacturer.
MOBILE COMMUNICATIONS
EQUIPMENT
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios. WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner
’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
recommendations and specifications that
are unique to your vehicle. This Owner ’s
Manual is written primarily for the U.S. and
Canadian Markets. Features or equipment
listed as standard may be different on units
built for Export. Refer to this Owner ’s
Manual for all other required
information and warnings.
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GENERAL INFORMATION
See the following sections for directions
on how to properly use safety restraints
for children.
WARNINGS
Always make sure your child is
secured properly in a device that is
appropriate for their height, age and
weight. Child safety restraints must be
bought separately from your vehicle.
Failure to follow these instructions and
guidelines may result in an increased risk
of serious injury or death to your child. All children are shaped differently.
The recommendations for safety
restraints are based on probable
child height, age and weight thresholds
from the National Highway Traffic Safety
Administration and other safety
organizations, or are the minimum
requirements of law. We recommend
checking with a NHTSA Certified Child
Passenger Safety Technician (CPST) and WARNINGS
consult your pediatrician to make sure your
child seat is appropriate for your child, and
is compatible with and properly installed
in your vehicle. To locate a child seat fitting
station and CPST, contact NHTSA toll free
at 1-888-327-4236 or go to
http://www.nhtsa.dot.gov. In Canada,
contact Transport Canada toll free at
1-800-333-0371 or go to www.tc.gc.ca to
find a Child Car Seat Clinic in your area.
Failure to properly restrain children in
safety seats made especially for their
height, age, and weight may result in an
increased risk of serious injury or death to
your child. Do not leave children or animals
unattended in the vehicle. On hot
days, the temperature in the trunk or
vehicle interior can rise very quickly.
Exposure of people or animals to these
high temperatures for even a short time
can cause death or serious heat-related
injuries, including brain damage. Small
children are particularly at risk. 13
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Safety Belt Locking Modes
WARNINGS
After any vehicle crash, the safety
belt system at all passenger seating
positions must be checked by an
authorized dealer to verify that the
automatic locking retractor feature for
child seats is still functioning properly. In
addition, all safety belts should be checked
for proper function. The belt and retractor assembly
must be replaced if the safety belt
assembly automatic locking retractor
feature or any other safety belt function is
not operating properly when checked by
an authorized dealer. Failure to replace the
belt and retractor assembly could increase
the risk of injury in crashes. All safety restraints in the vehicle are
combination lap and shoulder belts. The
driver safety belt has the first type of
locking mode. The front outboard
passenger safety belt has both types of
locking modes described as follows:
Vehicle Sensitive Mode
This is the normal retractor mode, which
allows free shoulder belt length
adjustment to your movements and
locking in response to vehicle movement.
For example, if the driver brakes suddenly
or turns a corner sharply, or the vehicle
receives an impact of about 5 mph
(8 km/h) or more, the combination safety
belts will lock to help reduce forward
movement of the driver and passengers.
In addition, the retractor is designed to lock
if the webbing is pulled out too quickly. If
this occurs, let the belt retract slightly and
pull webbing out again in a slow and
controlled manner. Automatic Locking Mode
In this mode, the shoulder belt is
automatically pre-locked. The belt will still
retract to remove any slack in the shoulder
belt. The automatic locking mode is not
available on the driver safety belt.
When to Use the Automatic Locking
Mode
This mode should be used any time a child
safety seat, except a booster, is installed
in passenger front seating position. See
Child Safety
(page 13).
How to Use the Automatic Locking
Mode 1. Buckle the combination lap and
shoulder belt.
2. Grasp the shoulder portion and pull downward until the entire belt is pulled
out.
Allow the belt to retract. As the belt
retracts, you will hear a clicking sound. This
indicates the safety belt is now in the
automatic locking mode.
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The passenger side airbag should always
be on (the airbag off light should not be
illuminated) unless the passenger is a
person who meets the requirements stated
either in Category 1, 2 or 3 of the National
Highway Traffic Safety
Administration/Transport Canada
deactivation criteria which follows.
The vast majority of drivers and passengers
are much safer with an airbag than
without. To do their job and reduce the risk
of life threatening injuries, airbags must
open with great force, and this force can
pose a potentially deadly risk in some
situations, particularly when a front seat
occupant is not properly buckled up. The
most effective way to reduce the risk of
unnecessary airbag injuries without
reducing the overall safety of the vehicle
is to make sure all occupants are properly
restrained in the vehicle, especially in the
front seat. This provides the protection of
seatbelts and permits the airbags to
provide the additional protection they were
designed to provide. If you choose to
deactivate your airbag, you are losing the
very significant risk reducing benefits of
the airbag and you are also reducing the
effectiveness of the seatbelts, because
seatbelts in modern vehicles are designed
to work as a safety system with the
airbags.
National Highway Traffic Safety
Administration Deactivation Criteria
(Excluding Canada) WARNING
This vehicle has special energy
management seatbelts for the driver
and right front passenger. These
particular belts are specifically designed
to work with airbags to help reduce the risk
of injury in a crash. The energy
management seatbelt is designed to give
or release additional belt webbing in some
accidents to reduce concentration of force
on an occupant's chest and reduce the risk
of certain bone fractures and injuries to
underlying organs. In a crash, if the airbag
is turned off, this energy management
seatbelt might permit the person wearing
the belt to move forward enough to incur
a serious or fatal injury. The more severe
the crash, and the heavier the occupant,
the greater the risk is. Be sure the airbag is
turned on for any person who does not
qualify under the National Highway Traffic
Safety Administration deactivation criteria. 1.
Infant. An infant (less than 1 year old)
must ride in the front seat because:
• The vehicle has no rear seat.
• The vehicle has a rear seat too small
to accommodate a rear-facing infant
seat.
• The infant has a medical condition
which, according to the infant's
physician, makes it necessary for the
infant to ride in the front so that the
driver can constantly monitor the
child's condition.
2. Child age 1 to 12. A child age 1 to 12 must
ride in the front seat because:
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GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Note:
Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately 33 feet (10
meters). Vehicles with the remote start
feature will have a greater range. One of
the following could cause a decrease in
operating range:
• weather conditions
• nearby radio towers
• structures around the vehicle
• other vehicles parked next to your
vehicle
The radio frequency used by your remote
control can also be used by other short
distance radio transmissions, for example
amateur radios, medical equipment,
wireless headphones, remote controls and
alarm systems. If the frequencies are
jammed, you will not be able to use your
remote control. You can lock and unlock
the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally. Note:
The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
REMOTE CONTROL Note:
If there are problems with the remote
entry system, make sure to take all remote
entry transmitters with you to an authorized
dealer in order to aid in troubleshooting the
problem.
Note: If your vehicle is fitted with the
E-Guard Cargo Protection System ™, the
remote transmitter unlock command only
unlocks the front doors. The side or rear
cargo doors can only be unlocked from
outside your vehicle using the key.
Reprogramming the Remote
Control
You must have all remote controls readily
accessible before beginning this procedure.
Any remote control that is not present
during the programming procedure will no
longer operate your vehicle.
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Trip Computer
See Information Displays (page 55).
Vehicle Settings and Personalization
See
Information Displays (page 55).
Engine Oil Pressure Gauge
Indicates the engine oil pressure. The
needle should stay in the normal operating
range. If the needle falls below the normal
range, stop the vehicle and switch off the
engine. Check the engine oil level and add
oil if needed. If the oil level is correct, have
an authorized dealer check the system.
WARNING LAMPS AND
INDICATORS
The following warning lamps and
indicators alert you to a vehicle condition
that may become serious. Some lamps
illuminate when you start your vehicle to
make sure they work. If any lamps remain
on after starting your vehicle, refer to the
respective system warning lamp for further
information.
Note: Some warning indicators appear in
the information display and function the
same as a warning lamp but do not display
when you start your vehicle.
Anti-Lock Braking System If it illuminates when you are
driving, this indicates a
malfunction. You will continue
to have the normal braking system
(without ABS) unless the brake system
warning lamp also illuminates. Have an
authorized dealer check the system. Anti-Theft System Flashes when the SecuriLock
Passive Anti-theft System
activates.
Battery If it illuminates while driving, it
indicates a malfunction. Switch
off all unnecessary electrical
equipment and have an authorized dealer
check the system immediately.
Brake System Illuminates when you engage the
parking brake with the ignition
on.
If it illuminates when you are driving, check
to see that you did not engage the parking
brake. If you did not engage the parking
brake, this indicates low brake fluid level
or a brake system malfunction. Have an
authorized dealer check the system
immediately. WARNING
Driving your vehicle with the warning
lamp on is dangerous. A significant
decrease in braking performance
may occur. It will take you longer to stop
your vehicle. Have your vehicle checked by
your authorized dealer immediately. Driving
extended distances with the parking brake
engaged can cause brake failure and the
risk of personal injury. Check Fuel Cap
Displays when you do not
properly install the fuel cap.
Continued driving with this light
on may cause the service engine soon
warning light to come on.
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