Ordering Additional Owner's
Literature....................................................206
Reporting Safety Defects (U.S. Only).............................................................207
Reporting Safety Defects (Canada Only).............................................................207
Fuses
Fuse Specification Chart..........................209
Changing a Fuse............................................217
Maintenance
General Information
....................................218
Opening and Closing the Hood...............218
Under Hood Overview - Hybrid Electric Vehicle (HEV)
............................................219
Under Hood Overview - Plug-In Hybrid Electric Vehicle (PHEV)..........................221
Engine Oil Dipstick
.......................................222
Engine Oil Check
..........................................222
Engine Coolant Check
................................223
Automatic Transmission Fluid Check
............................................................227
Brake Fluid Check.........................................227
Power Steering Fluid Check
.....................227
Washer Fluid Check
.....................................227
Fuel Filter.........................................................227
Changing the 12V Battery.........................228
Checking the Wiper Blades
......................229
Changing the Wiper Blades
.....................229
Adjusting the Headlamps..........................231
Removing a Headlamp..............................232
Changing a Bulb...........................................232
Bulb Specification Chart...........................237
Changing the Engine Air Filter................238
Vehicle Care
General Information
....................................241
Cleaning Products
........................................241
Cleaning the Exterior...................................241
Waxing.............................................................242 Cleaning the Engine....................................243
Cleaning the Windows and Wiper
Blades..........................................................243
Cleaning the Interior...................................244
Cleaning the Instrument Panel and Instrument Cluster Lens.......................244
Cleaning Leather Seats
.............................245
Repairing Minor Paint Damage..............245
Cleaning the Alloy Wheels.......................245
Vehicle Storage............................................246
Wheels and Tires
Tire Sealant and Inflator Kit....................249
Tire Care
..........................................................255
Using Snow Chains.....................................270
Tire Pressure Monitoring System...........270
Technical Specifications
...........................274
Capacities and Specific- ations
Engine Specifications.................................276
Motorcraft Parts
............................................277
Vehicle Identification Number
................278
Vehicle Certification Label.......................279
Transmission Code Designation............279
Capacities and Specifications...............280
Audio System
General Information
...................................283
Audio Unit - Vehicles With: AM/FM/CD/ SYNC............................................................284
Audio Unit - Vehicles With: Premium AM/ FM/CD.........................................................286
Audio Unit - Vehicles With: Sony AM/FM/ CD.................................................................288
Digital Radio
...................................................291
Satellite Radio
..............................................294
USB Port.........................................................296
Media Hub
......................................................296
4
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Table of Contents
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company,
Ford of Canada, and service and repair facilities may access or share among them
vehicle diagnostic information received
through a direct connection to your vehicle
when diagnosing or servicing your vehicle.
Additionally, when your vehicle is in for
service or repair, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among them
data for vehicle improvement purposes.
For U.S. only (if equipped), if you choose
to use the SYNC Vehicle Health Report,
you consent that certain diagnostic
information may also be accessed
electronically by Ford Motor Company and
Ford authorized service facilities, and that
the diagnostic information may be used
for any purpose. See SYNC™ (page 297).
Event Data Recording
This vehicle is equipped with an event
data recorder. The main purpose of an
event data recorder is to record, in
certain crash or near crash-like
situations, such as an airbag
deployment or hitting a road obstacle;
this data will assist in understanding
how a vehicle
’s systems performed.
The event data recorder is designed to
record data related to vehicle dynamics
and safety systems for a short period
of time, typically 30 seconds or less.
The event data recorder in this vehicle
is designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or
the brake pedal; and
• How fast the vehicle was traveling;
and
• Where the driver was positioning
the steering wheel.
9
C-MAX (CCG) Canada/United States of America, enUSA, First Printing IntroductionE139213 E167012 E138639
STEERING
Electric Power Steering
WARNINGS
The electric power steering system
has diagnostic checks that
continuously monitor the system. If
a fault is detected, a message displays in
the information display. Stop your vehicle
as soon as it is safe to do so. Switch the
ignition off. After at least 10 seconds,
switch the ignition on and watch the
information display for a steering system
warning message. If a steering system
warning message returns, have the system
checked by an authorized dealer. If the system detects an error, you
may not feel a difference in the
steering, however a serious condition
may exist. Obtain immediate service from
an authorized dealer, failure to do so may
result in loss of steering control. Your vehicle has an electric power steering
system. There is no fluid reservoir. No
maintenance is required.
If your vehicle loses electrical power while
you are driving, electric power steering
assistance is lost. The steering system still
operates and you can steer your vehicle
manually. Manually steering your vehicle
requires more effort.
Extreme continuous steering may increase
the effort required for you to steer your
vehicle. This increased effort prevents
overheating and permanent damage to
the steering system. You do not lose the
ability to steer your vehicle manually.
Typical steering and driving maneuvers
allow the system to cool and return to
normal operation. Steering Tips
If the steering wanders or pulls, check for:
•
Correct tire pressures.
• Uneven tire wear.
• Loose or worn suspension
components.
• Loose or worn steering components.
• Improper vehicle alignment.
Note: A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull.
Adaptive Learning
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with
the brake system to help operate
advanced stability control and accident
avoidance systems. Additionally, whenever
the battery is disconnected or a new
battery installed, you must drive your
vehicle a short distance before the system
relearns the strategy and reactivates all
systems.
181
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Driving Aids
AUTOMATIC TRANSMISSION
FLUID CHECK
If required, have an authorized dealer check
and change the transmission fluid at the
correct service interval. See Scheduled
Maintenance (page 348).
The automatic transmission does not have
a transmission fluid dipstick. Your
transmission does not consume fluid.
An authorized dealer should check the
fluid:
• If the transmission is not working
properly.
• If you notice signs of fluid leakage.
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components.
BRAKE FLUID CHECK
Fluid levels between the MIN and MAX
lines are within the normal operating range;
there is no need to add fluid. If the fluid
levels are outside of the normal operating
range, the performance of the system
could be compromised; seek service from
your authorized dealer immediately.
POWER STEERING FLUID
CHECK
Your vehicle is equipped with an electric
power steering (EPS) system. There is no
fluid reservoir to check or fill. WASHER FLUID CHECK WARNING
If you operate your vehicle in
temperatures below 40°F (5°C), use
washer fluid with antifreeze
protection. Failure to use washer fluid with
antifreeze protection in cold weather could
result in impaired windshield vision and
increase the risk of injury or accident. Note:
The front and rear washer systems
are supplied from the same reservoir.
Add fluid to fill the reservoir if the level is
low. Only use a washer fluid that meets
Ford specifications. See
Capacities and
Specifications (page 276).
State or local regulations on volatile
organic compounds may restrict the use
of methanol, a common windshield washer
antifreeze additive. Washer fluids
containing non-methanol antifreeze
agents should be used only if they provide
cold weather protection without damaging
the vehicle ’s paint finish, wiper blades or
washer system.
FUEL FILTER
Your vehicle is equipped with a lifetime
fuel filter that is integrated with the fuel
tank. Regular maintenance or replacement
is not needed.
227
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Maintenance
A
A/C
See: Climate Control......................................... 108
About This Manual...........................................7
ABS See: Brakes........................................................... 164
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 165
Accessories....................................................344 Exterior style........................................................ 344
Interior style......................................................... 344
Lifestyle................................................................. 344
Peace of mind..................................................... 344
Accessories See: Replacement Parts
Recommendation............................................. 11
Active Park Assist
..........................................172
Automatic Steering into Parking
Space.................................................................. 173
Deactivating the Park Assist Feature..........174
Troubleshooting the System.......................... 174
Using Active Park Assist................................... 172
Adjusting the Headlamps..........................231 Horizontal Aim Adjustment........................... 232
Vertical Aim Adjustment.................................. 231
Adjusting the Steering Wheel
....................67
Airbag Disposal...............................................43
Air Conditioning See: Climate Control......................................... 108
Air Filter See: Changing the Engine Air Filter.............238
Alarm See: Anti-Theft Alarm........................................ 66
Ambient Lighting............................................79
Anti-Theft Alarm............................................66 Arming the Alarm................................................ 66
Disarming the Alarm........................................... 66
Appendices....................................................366
Audible Warnings and Indicators.............92 Automatic Transmission Warning
Chime................................................................... 92
Engine On Warning Chime................................ 92
Headlamps On Warning Chime...................... 92
Key in Ignition Warning Chime........................ 92
Keyless Warning Alert ........................................ 92
Parking Brake On Warning Chime.................. 92Audio Control...................................................67
Seek, Next or Previous....................................... 68
Audio System
................................................283
General Information......................................... 283
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................284
Audio Unit - Vehicles With: Premium AM/FM/CD.................................................286
Audio Unit - Vehicles With: Sony AM/ FM/CD
..........................................................288
Menu Structure.................................................. 289
Autolamps.........................................................75 Windshield Wiper Activated
Headlamps......................................................... 75
Automatic Climate Control......................108 Temperature Control........................................ 109
Automatic Engine Shutdown...................133
Automatic Transmission
.............................161
Automatic Transmission................................... 161
Brake-Shift Interlock......................................... 162
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 163
Automatic Transmission Fluid Check.............................................................227
Autowipers........................................................70
Auxiliary Power Points................................126 110 Volt AC Power Point................................... 126
12 Volt DC Power Point..................................... 126
Locations............................................................... 126
B
Battery See: Changing the 12V Battery..................... 228
Bonnet Lock See: Opening and Closing the Hood...........218
Booster Seats
..................................................22
Types of Booster Seats...................................... 23
Brake Fluid Check.........................................227
Brakes
...............................................................164
General Information.......................................... 164
Breaking-In......................................................192
Bulb Specification Chart...........................237
C
Cabin Air Filter..................................................111
California Proposition 65..............................11
383
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Index
Mirrors
See: Heated Windows and Mirrors.................111
See: Windows and Mirrors............................... 80
Mobile Communications Equipment.......12
Motorcraft Parts............................................277
MyKey Troubleshooting...............................54
MyKey ™..............................................................51
Principle of Operation.......................................... 51
N
Normal Scheduled Maintenance
...........352
Intelligent Oil-Life Monitor™......................... 352
Normal Maintenance Intervals..................... 352
O
Oil Check See: Engine Oil Check....................................... 222
Opening and Closing the Hood...............218 Closing the Hood................................................ 219
Opening the Hood.............................................. 218
Ordering Additional Owner's Literature.....................................................206
Obtaining a French Owner ’s Manual..........207
Overhead Console
........................................128
P
Parking Aids....................................................170 Principle of Operation....................................... 170
Parking Brake
.................................................165
Passive Anti-Theft System.........................65
SecuriLock®........................................................... 65
PATS See: Passive Anti-Theft System..................... 65
Perchlorate.........................................................11
Personal Safety System ™
..........................34
How Does the Personal Safety System
Work?.................................................................. 34
Plug-In Hybrid Vehicle Operation...........137 ECO Cruise............................................................ 139
EV Modes............................................................... 137
Fuel Freshness..................................................... 139
Low Engine Use................................................... 139
Plug-in Power Mode and Hybrid Mode................................................................... 137
Post-Crash Alert System
...........................201 Power Door Locks
See: Locking and Unlocking............................. 56
Power Liftgate..................................................61 Hands-Free Feature............................................ 63
Obstacle Detection............................................. 63
Opening and Closing the Liftgate................... 61
Setting the Liftgate Open Height................... 63
Stopping the Liftgate Movement................... 62
Power Seats.....................................................117 Power Lumbar...................................................... 119
Power Steering Fluid Check.....................227
Power Windows
.............................................80
Accessory Delay..................................................... 81
Bounce-Back......................................................... 80
One-Touch Down................................................ 80
One-Touch Up...................................................... 80
Window Lock......................................................... 80
Protecting the Environment........................14
R
Rear Parking Aid
............................................170
Rear Seat Armrest........................................120
Rear Seats
........................................................119
Folding the Seatback ........................................ 119
Unfolding the Seatback.................................... 119
Rear Under Floor Storage..........................182
Rear View Camera........................................176 Using the Rear View Camera System.........176
Rear View Camera See: Rear View Camera.................................... 176
Rear Window Wiper and Washers...........72 Rear Window Washer......................................... 73
Rear Window Wiper............................................. 72
Refueling..........................................................146 Easy Fuel ™ Capless Fuel System................146
Easy Fuel ™ Capless System - Energi
Vehicles Only................................................... 147
Remote Control..............................................44 Car Finder................................................................ 48
Integrated Keyhead Transmitters .................44
Intelligent Access Key......................................... 45
Remote Start (If Equipped)............................. 48
Replacing the Battery......................................... 46
Sounding a Panic Alarm.................................... 48
Remote Start....................................................111 Automatic Settings............................................. 112
Removing a Headlamp..............................232
388
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Index