This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note:
Event data recorder data is
recorded by your vehicle only if a
non-trivial crash situation occurs; no data
is recorded by the event data recorder
under normal driving conditions and no
personal data or information (e.g., name,
gender, age, and crash location) is
recorded (see limitations regarding 911
Assist and Traffic, directions and
Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data
with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event
data recorder is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement, that
have such special equipment, can read
the information if they have access to
the vehicle or the event data recorder.
Ford Motor Company and Ford of
Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order
or where required by law enforcement,
other government authorities or other
third parties acting with lawful
authority. Other parties may seek to
access the information independently
of Ford Motor Company and Ford of
Canada. Note:
Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See SYNC™ (page 297).
Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle ’s current
location, travel direction, and speed
(“ vehicle travel information ”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want
Ford or its vendors to receive this
information, do not activate the
service. For more information, see
Traffic, Directions and Information,
Terms and Conditions. See
SYNC™
(page 297).
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Introduction
Intelligent Access Key (Type 2)
1. Remove the backup key from the
transmitter. 2. Twist a thin coin under the tab hidden
behind the backup key head to remove
the battery cover. Do not use the
backup key to remove the cover or you
could damage the intelligent access
key. 3. Remove the old battery.
4. Insert a new battery with the + facing
downward. Press the battery down to
make sure it is fully in the housing.
5. Snap the battery cover back onto the transmitter and install the backup key. Car Finder
Press the lock button on the key twice
within three seconds. The horn sounds and
the turn signals flash. We recommend you
use this method to locate your vehicle,
rather than using the panic alarm.
Note:
If locking was not successful or if any
door or the liftgate is open, or if the hood is
open on vehicles with a perimeter alarm or
remote start, the horn does sound twice and
the lamp does not flash.
Sounding a Panic Alarm
(If Equipped)
Note: The panic alarm only operates when
the ignition is off. Press the button to activate the
alarm. Press the button again or
switch the ignition on to
deactivate it.
Remote Start (If Equipped) WARNING
To avoid exhaust fumes, do not use
remote start if your vehicle is parked
indoors or areas that are not well
ventilated. Note:
Do not use remote start if your vehicle
is low on fuel. The remote start button is on the
transmitter.
This feature allows you to start your
vehicle from outside the vehicle. The
transmitter has an extended operating
range.
Vehicles with automatic climate control
can be configured to operate when the
vehicle is remote started. See Automatic
Climate Control
(page 108).
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Charge Assist
The up and down arrows provide
information about the energy going into
and out of the high voltage battery. The up
arrow above the battery indicates battery
charging such as from regenerative braking.
The down arrow below the battery
indicates battery discharging to provide
power for propulsion or vehicle
accessories.
Regen Active
A circular arrow symbol appears in the
center of the battery gauge when energy
is being recaptured through the
regenerative braking system.
This feature can be switched on or off in
the information displays settings menu.
See General Information (page 93).
Fuel Gauge:
Note: The fuel gauge may vary slightly
when your vehicle is moving or on a gradient. Switch the ignition on. The fuel gauge will
indicate approximately how much fuel is
left in the fuel tank. The arrow adjacent to
the fuel pump symbol indicates on which
side of your vehicle the fuel filler door is
located.
The needle should move toward F when
you refuel your vehicle. If the needle points
to E after adding fuel, this indicates your
vehicle needs service soon.
After refueling some variability in needle
position is normal:
•
It may take a short time for the needle
to reach F after leaving the gas station.
This is normal and depends upon the
slope of pavement at the gas station.
• The fuel amount dispensed into the
tank is a little less or more than the
gauge indicated. This is normal and
depends upon the slope of pavement
at the gas station.
• If the gas station nozzle shuts off
before the tank is full, try a different
gas pump nozzle.
Low Fuel Reminder
A low fuel reminder triggers when the fuel
gauge needle is at 1/16th.
Variations: Distance-to-empty
Fuel gauge position
Driving type (fuel economy
conditions)
35–80 mi (56–129 km)
1/16th
Highway driving
35 mi (56 km)
1/16th
Severe duty driving (trailer
towing, extended idle)
Vehicle Settings and Personalization
Display/Trip
See
General Information (page 93). Information
See
General Information (page 93).
Settings
See
General Information (page 93).
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Instrument Cluster
Note:
Fuel Economy will be impacted by
your use of brakes, accelerator and
accessories, as well as environmental
conditions such as hills and weather.
Note: Fuel economy is not always a
measure of appropriate driving behavior. For
example, when driving uphill and
maintaining an appropriate speed, your
instant fuel economy may not be good
(losing leaves) but the Coach may show a
blue bar for Acceleration and Cruising.
Common Displays
Both Average fuel economy and an
instantaneous fuel economy gauge are
included in Engage, Empower, MyView (if
selected) and Fuel Economy (shown in
Hybrid Mode) on the left information
display. They are also included in Fuel
History on the right information display.
Average Fuel Economy
Average Fuel Economy is continuously
averaged since the last reset. You can reset
your average fuel economy by pressing and
holding the OK button on the
corresponding steering wheel controls. For
Energi vehicles both Hybrid and Plug-in
Power mode operation will be included in
the calculation.
Note: Average fuel economy cannot be
reset in MyView.
Instantaneous Fuel Economy
If your instantaneous fuel economy is
greater than the maximum value
displayed, a + sign will be shown next to
the maximum scale number. When your
vehicle is operating on battery power only,
EV will display and the gauge fill will show
in blue. INFORMATION MESSAGES
Note:
Depending on the vehicle options
equipped with your vehicle, not all of the
messages display or are available. Certain
messages may be abbreviated or shortened
depending upon which cluster type you
have. Press the OK button to acknowledge and
remove some messages from the
information display. Other messages are
be removed automatically after a short
time.
Certain messages need to be confirmed
before you can access the menus.
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5. Switch the ignition off and refuel your
vehicle within 20 minutes. If more than
20 minutes is required, fully close the
fuel filler door and repeat the
procedure.
FUEL CONSUMPTION
Note: The amount of usable fuel in the
empty reserve varies and should not be
relied upon to increase driving range. When
refueling your vehicle after the fuel gauge
indicates empty, you might not be able to
refuel the full amount of the advertised
capacity of the fuel tank due to the empty
reserve still present in the tank.
Empty reserve is the amount of fuel
remaining in the tank after the fuel gauge
indicates empty. Do not rely on this fuel for
driving. The usable capacity of the fuel
tank is the amount of fuel that can be put
into the tank after the gauge indicates
empty. The advertised capacity is the total
fuel tank size – it is the combined usable
capacity plus the empty reserve.
Filling the Tank
For consistent results when filling the fuel
tank:
• Turn the ignition off before fueling; an
inaccurate reading results if the engine
is left running.
• Use the same fill rate
(low-medium-high) each time the tank
is filled.
• Allow no more than two automatic
click-offs when filling.
Results are most accurate when the filling
method is consistent. Calculating Fuel Economy
Do not measure fuel economy during the
first 1000 miles (1600 kilometers) of
driving (this is your engine
’s break-in
period); a more accurate measurement is
obtained after 2000 miles - 3000 miles
(3200 kilometers - 4800 kilometers). Also,
fuel expense, frequency of fill ups or fuel
gauge readings are not accurate ways to
measure fuel economy.
1. Fill the fuel tank completely and record
the initial odometer reading.
2. Each time you fill the tank, record the amount of fuel added.
3. After at least three to five tank fill ups, fill the fuel tank and record the current
odometer reading.
4. Subtract your initial odometer reading from the current odometer reading.
5. Calculate fuel economy by dividing miles traveled by gallons used (For
Metric: Multiply liters used by 100, then
divide by kilometers traveled).
Keep a record for at least one month and
record the type of driving (city or highway).
This provides an accurate estimate of the
vehicle ’s fuel economy under current
driving conditions. Additionally, keeping
records during summer and winter show
how temperature impacts fuel economy.
In general, lower temperatures mean lower
fuel economy.
EMISSION CONTROL SYSTEM WARNINGS
Do not park, idle, or drive your vehicle
in dry grass or other dry ground cover.
The emission system heats up the
engine compartment and exhaust system,
which can start a fire.
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