GENERAL INFORMATION
WARNINGS
Extended idling at high engine
speeds can produce very high
temperatures in the engine and
exhaust system, creating the risk of fire or
other damage. Do not park, idle or drive your vehicle
on dry grass or other dry ground
cover. The emission system heats up
the engine compartment and exhaust
system, creating the risk of fire. Do not start the vehicle in a closed
garage or in other enclosed areas.
Exhaust fumes can be toxic. Always
open the garage door before you start the
vehicle. If you smell exhaust fumes inside
your vehicle, have your vehicle
checked by an authorized dealer
immediately. Do not drive your vehicle if
you smell exhaust fumes. If you disconnect the battery, your vehicle
may exhibit some unusual driving
characteristics for approximately 5 miles
(8 kilometers) after you reconnect it. This
is because the engine management system
must realign itself with the engine. You can
disregard any unusual driving
characteristics during this period.
The powertrain control system meets all
Canadian interference-causing equipment
standard requirements regulating the
impulse electrical field or radio noise.
When you start the vehicle, avoid pressing
the accelerator pedal before and during
operation. Only use the accelerator pedal
when you have difficulty starting the
vehicle. IGNITION SWITCH
0 (off) - The ignition is off.
Note: When you switch the ignition off and
leave your vehicle, do not leave your key in
the ignition. This could cause your vehicle
battery to lose charge.
I
(accessory) - Allows the electrical
accessories, such as the radio, to operate
while the engine is not running.
Note: Do not leave the ignition key in this
position for too long. This could cause your
vehicle battery to lose charge.
II
(on) - All electrical circuits are
operational and the warning lamps and
indicators illuminate.
III
(start) - starts the vehicle into Ready to
Drive mode (indicated by the green "Ready
to Drive" icon on the instrument cluster).
KEYLESS STARTING
(If Equipped)
Note: The keyless starting system may not
function if the key is close to metal objects
or electronic devices such as cellular
phones.
Note: A valid key must be located inside
your vehicle to switch the ignition on and
start the vehicle.
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Ignition Modes
The keyless starting system has three
modes:
•
Off: Turns the ignition off.
• Without applying the brake pedal,
press and release the button once
when the ignition is in the on mode,
or when the vehicle is on but not
moving.
• On:
All electrical circuits are
operational and the warning lamps and
indicators illuminate.
• Without applying the brake pedal,
press and release the button once.
• Start:
Starts the vehicle into Ready to
Drive mode (indicated by the green
"Ready to Drive" icon on the instrument
cluster). The engine may not start
when the vehicle starts.
• Press the brake pedal, and then
press the button until the vehicle
turns on. STARTING A GASOLINE
ENGINE
When the engine starts for the first time
on your drive, the idle speed increases, this
helps to warm up the engine. If the engine
idle speed does not slow down
automatically, have your vehicle checked
by an authorized dealer.
Before starting the vehicle, check the
following:
•
Make sure all occupants have fastened
their safety belts.
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Move the transmission selector lever
to position
P.
• Turn the ignition key to position
II. If
your vehicle is equipped with a keyless
ignition, see the following instructions.
Vehicles with an Ignition Key
Note: Do not touch the accelerator pedal.
1. Fully press the brake pedal.
2. Turn the key to position
III to start the
vehicle. Release the key when the
vehicle starts.
Note: Cranking may last for up to 15
seconds, or until the vehicle starts.
Note: If you cannot start the vehicle on the
first try, wait for a short period and try again.
Vehicles with Keyless Start
Note: Do not touch the accelerator pedal.
1. Fully press the brake pedal.
2. Press the button.
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Note:
The green ready indicator illuminates
letting you know that the vehicle is ready
for driving. Since your vehicle is equipped
with a silent key start, the engine may not
start at the time of the vehicle start. See
Hybrid Vehicle Operation (page 135).
The system does not function if:
• The key frequencies are jammed.
• The key battery has no charge.
If you are unable to start the vehicle, do
the following:
3-button remote 5-button remote
1. Hold the key next to the steering
column as shown. 2. With the key in this position, you can
use the start button to switch the
ignition on and start your vehicle.
Fast Restart
The fast restart feature allows you to
restart the vehicle within 20 seconds of
switching it off, even if a valid key is not
present.
Within 20 seconds of switching the vehicle
off, press the brake pedal and press the
button. After 20 seconds have expired, you
can no longer restart the vehicle without
the key present inside your vehicle.
Once the vehicle has started, it remains
running until you press the button, even if
the system does not detect a valid key. If
you open and close a door while the vehicle
is running, the system searches for a valid
key. You cannot restart the vehicle if the
system does not detect a valid key within
20 seconds.
Switching Off the Vehicle When It
Is Stationary
Vehicles with an Ignition Key
1. Move the transmission selector lever to position
P.
2. Turn the key to position
0.
3. Apply the parking brake.
Vehicles with Keyless Start
1. Move the transmission selector lever to position
P.
2. Press the button once.
3. Apply the parking brake.
Note: This switches off the ignition, all
electrical circuits, warning lamps and
indicators.
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Switching Off the Vehicle When It
Is Moving
WARNING
Switching off the engine when the
vehicle is still moving will result in a
loss of brake and steering assistance.
The steering will not lock, but higher effort
will be required. When the ignition is
switched off, some electrical circuits,
including air bags, warning lamps and
indicators may also be off. If the ignition
was turned off accidentally, you can shift
into neutral (N) and re-start the engine. Vehicles with an Ignition Key
1. Move the transmission selector lever
to position N and use the brakes to
bring your vehicle to a safe stop.
2. When your vehicle has stopped, move the transmission selector lever to
position
P and turn the key to position
0.
3. Apply the parking brake.
Vehicles with Keyless Start
1. Move the transmission selector lever to position
N and use the brakes to
bring your vehicle to a safe stop.
2. When your vehicle has stopped, move the transmission selector lever to
position
P.
3. Press and hold the button for one second, or press it three times within
two seconds.
4. Apply the parking brake. Guarding Against Exhaust Fumes WARNING
If you smell exhaust fumes inside
your vehicle, have your vehicle
checked by your authorized dealer
immediately. Do not drive your vehicle if
you smell exhaust fumes. Carbon
monoxide is present in exhaust fumes.
Take precautions to avoid its dangerous
effects. Important Ventilating Information
If you stop your vehicle and leave it idling
for long periods, we recommend that you
do one of the following:
•
Open the windows at least
1 in
(2.5 cm).
• Set your climate control to outside air.
ENGINE BLOCK HEATER
(If
Equipped) WARNINGS
Failure to follow engine block heater
instructions could result in property
damage or serious personal injury.
Do not use your heater with
ungrounded electrical systems or
two-pronged adapters. There is a risk
of electrical shock. Do not fully close the hood, or allow
it to drop under its own weight when
using the engine block heater. This
could damage the power cable and may
cause an electrical short resulting in fire,
injury and property damage. Note:
The heater is most effective when
outdoor temperatures are below 0°F
(-18°C).
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The heater acts as a starting aid by
warming the engine coolant. This allows
the climate control system to respond
quickly. The equipment includes a heater
element (installed in the engine block) and
a wire harness. You can connect the
system to a grounded 120-volt AC
electrical source.
We recommend that you do the following
for a safe and correct operation:
•
Use a 16-gauge outdoor extension cord
that is product certified by
Underwriter ’s Laboratory (UL) or
Canadian Standards Association
(CSA). This extension cord must be
suitable for use outdoors, in cold
temperatures, and be clearly marked
Suitable for Use with Outdoor
Appliances. Do not use an indoor
extension cord outdoors. This could
result in an electric shock or become a
fire hazard.
• Use as short an extension cord as
possible.
• Do not use multiple extension cords.
• Make sure that when in operation, the
extension cord plug and heater cord
plug connections are free and clear of
water. This could cause an electric
shock or fire.
• Make sure your vehicle is parked in a
clean area, clear of combustibles.
• Make sure the heater, heater cord and
extension cord are firmly connected.
• Check for heat anywhere in the
electrical hookup once the system has
been operating for approximately 30
minutes. •
Make sure the system is unplugged and
properly stowed before starting and
driving your vehicle. Make sure the
protective cover seals the prongs of the
block heater cord plug when not in use.
• Make sure the heater system is
checked for proper operation before
winter.
Using the Engine Block Heater
Make sure the receptacle terminals are
clean and dry prior to use. Clean them with
a dry cloth if necessary.
The heater uses 0.4 to 1.0 kilowatt-hours
of energy per hour of use. The system does
not have a thermostat. It achieves
maximum temperature after
approximately three hours of operation.
Using the heater longer than three hours
does not improve system performance and
unnecessarily uses electricity.
AUTOMATIC ENGINE
SHUTDOWN
For vehicles with a keyless ignition, this
automatically shuts down your vehicle if
it has been idling for an extended period.
The ignition also turns off to save battery
power. Before your vehicle shuts down, a
message appears in the information
display showing a timer counting down. If
you do not intervene within 30 seconds,
your vehicle shuts down. Start your vehicle
as normal.
Automatic Engine Shutdown Override
Note: You cannot permanently switch off
the automatic shutdown. When you switch
it off temporarily, it turns on at the next
ignition cycle.
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•
Keep the tires properly inflated and
only use the recommended size.
• Aggressive driving increases the
amount of energy required to move
your vehicle. In general, you can
achieve better fuel economy with mild
to moderate acceleration and
deceleration. Moderate braking is
particularly important since it allows
you to maximize the energy captured
by the regenerative braking system.
Additional Tips:
• Do not carry extra loads.
• Be mindful of adding external
accessories that may increase
aerodynamic drag.
• Observe posted speed limits.
• Perform all scheduled maintenance.
• There is no need to wait for your engine
to warm up. The vehicle is ready to
drive immediately after starting.
EV+ Mode
Your vehicle will recognize your frequent
destinations and allow for more EV driving
as you approach them. For example, when
nearing your home it should be easier to
stay in electric mode. The EV indicator will
display EV+ when this mode is active. You
should see this approximately 1/8 mile
(200 meters) from a frequent destination.
See Information Displays (page 93).
Note: Frequent destinations are learned by
your vehicle after two to four weeks of use.
To add a destination immediately, perform
the following process: cycle the ignition on
for 2 seconds, but do not start your vehicle,
then off for 2 seconds. Repeat the process
10 times. This location is now programmed
for EV+. You can clear these destinations
with a Driving History reset through the
Settings menu. Note:
You can switch the EV+ feature on
or off through the Driver Assist section of
the Settings menu.
PLUG-IN HYBRID VEHICLE
OPERATION
Plug-in Power Mode and Hybrid
Mode
You must plug in your Energi vehicle
regularly for optimal use of the high
voltage battery's extended range
capability. Charging your vehicle adds
electrical energy. This energy is used to
propel the vehicle in plug-in power mode.
Estimated electric range is shown in blue
next to gasoline range at the bottom of the
right information display. You can also
configure MyView to include detailed
vehicle range information. See
Gauges
(page 85).
The system maximizes the use of
electric-only operation in plug-in power
mode. System conditions may require
engine operation; however, the system
uses plug-in power whenever possible.
When your plug-in power is depleted, the
powertrain system will automatically
switch to hybrid mode. Your battery gauge
will transition to a simple battery graphic
upon entering hybrid mode. Hybrid mode
uses both the gasoline engine and electric
motor to power your vehicle and maximize
fuel economy.
EV Modes Your vehicle contains selectable
EV modes through the EV button
located on the center of the
instrument panel, below the climate
controls.
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HYBRID VEHICLE FREQUENTLY ASKED QUESTIONS
Answer
Question
The high voltage battery is electrically isol-ated from the rest of the vehicle when the
key is off. When you switch the key on, high voltage contactors inside the battery are
closed to make the electricity available to the motor and generator and enable the
vehicle to drive. The clicks are the sound of these contactors as they close and open during start up and shut down.
What are the series of clicks from the cargo
area when I first turn the key in the ignition?
The vehicle's computer will determine if an
engine start is required at key-on. Silent keystart will start the engine if it is necessaryfor cabin heating, windshield defrost, or if
the outside temperature is low. (For C-MAX Energi vehicles, the engine may not berequired to operate these functions.)
Why does the engine sometimes start at
key-on?
There are several reasons the engine stayson for an extended amount of time when
you first start it. One common reason is to
make sure that the emissions components are warm enough to minimize tailpipe
emissions. As the climate gets cooler, this engine-on time is extended.
Why does it take a long time before the
engine shuts down?
The engine is required to turn on above thisspeed to protect the transmission hard- ware.
Why does my engine never shut down
above 85 mph (137 km/h)
In order to make sure that the climate
control system can begin heating the cabin or defrosting the windshield as soon as a driver requests it, the engine coolant
temperature has to be kept sufficiently hot. Keeping the engine on is required to main- tain the correct coolant temperature.
Why does my engine stay on when it is
extremely cold outside?
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Note:
When the fuel level is less than
one-quarter full, refueling your vehicle will
end fuel freshness mode.
Note: We recommend you use a fuel
stabilizer if you use less than a full tank of
fuel during an 18-month period.
FUEL FILLER FUNNEL
LOCATION
The fuel filler funnel is in the under floor
storage compartment behind the
right-hand front seat.
RUNNING OUT OF FUEL
Running out of fuel can cause damage not
covered by the vehicle Warranty.
If your vehicle runs out of fuel:
• Add a minimum of 1.3 gal (5 L) of fuel
to restart the engine. If your vehicle is
out of fuel and on a steep slope, more
fuel may be required.
• You may need to switch the ignition
from off to on several times after
refueling to allow the fuel system to
pump the fuel from the tank to the
engine. When restarting, cranking time
takes a few seconds longer than
normal.
Filling a Portable Fuel Container
Use the following guidelines to avoid
electrostatic charge build-up when filling
an ungrounded fuel container:
• Only use an approved fuel container to
transfer fuel to your vehicle. Place the
container on the ground when filling it.
• Do not fill a fuel container when it is
inside your vehicle (including the cargo
area). •
Keep the fuel pump nozzle in contact
with the fuel container when filling it.
• Do not use a device that holds the fuel
pump nozzle lever in the fill position.
Adding Fuel From a Portable Fuel
Container WARNINGS
Do not insert the nozzle of a fuel
container or an aftermarket funnel
into the fuel system filler neck. This
may damage the fuel system filler neck or
its seal and cause fuel to run onto the
ground. Do not try to pry open or push open
the capless fuel system with foreign
objects. This could damage the fuel
system and its seal and cause injury to you
or others. Do not dispose of fuel in the
household refuse or the public
sewage system. Use an authorized
waste disposal facility. When refueling the vehicle fuel tank from
a fuel container, use the plastic funnel
included with your vehicle. See Fuel Filler
Funnel Location
(page 145).
Note: Do not use aftermarket funnels as
they will not work with the capless fuel
system and can damage it.
When refueling the vehicle fuel tank from
a fuel container, do the following:
1. Fully open the fuel tank filler door until
it engages and remove the fuel tank
filler cap.
Note: Capless fuel systems do not have a
fuel tank filler cap.
2. Fully insert the plastic funnel into the fuel tank filler pipe opening.
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