2016 FORD C MAX HYBRID seats

CLEANING THE INTERIOR
WARNINGS
Do not use cleaning solvents, bleach
or dye on the vehicle
’s safety belts,
as these actions may weaken the
belt webbing. On vehicles equipped with
seat-mounted airbags, do not use
chemical solvents or strong
detergents. Such products could
contaminate the side airbag system and
affect performance of the side airbag in a
collision. For fabric, carpets, cloth seats, safety belts
and seats equipped with side airbags:
•
Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft Professional Strength
Carpet & Upholstery Cleaner.
• If grease or tar is present on the
material, spot-clean the area first with
Motorcraft Spot and Stain Remover. In
Canada, use Motorcraft Multi-Purpose
Cleaner.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately (but do not oversaturate)
or the ring will set.
• Do not use household cleaning
products or glass cleaners, which can
stain and discolor the fabric and affect
the flame retardant abilities of the seat
materials. CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS WARNING
Do not use chemical solvents or
strong detergents when cleaning the
steering wheel or instrument panel
to avoid contamination of the airbag
system. Note:
Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces. See Cleaning Leather Seats
(page 245).
Clean the instrument panel and cluster
lens with a clean, damp and soft cloth,
then use a clean, dry and soft cloth to dry
these areas.
• Avoid cleaners or polishes that increase
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from
undesirable windshield reflection.
• Do not use any household cleaning
products or glass cleaners as these
may damage the finish of the
instrument panel, interior trim and
cluster lens.
• Wash or wipe your hands clean if you
have been in contact with certain
products such as insect repellent and
suntan lotion to avoid possible damage
to the interior painted surfaces.
• Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces.
If a spill occurs, wipe off immediately.
Your warranty may not cover these
damages.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on
interior trim surfaces:
244
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Vehicle Care

1. Wipe up spilled liquid using a clean,
soft cloth as quickly as possible.
2. Use Motorcraft Premium Leather and Vinyl Cleaner or a commercially
available leather cleaning product for
automotive interiors. Test any cleaner
or stain remover on an inconspicuous
area.
3. Alternatively, wipe the surface with a clean, soft cloth and a mild soap and
water solution. Dry the area with a
clean, soft cloth.
4. If necessary, apply more soap and water solution or cleaning product to
a clean, soft cloth and press it onto the
soiled area. Allow this to set at room
temperature for 30 minutes.
5. Remove the soaked cloth, then with a clean, damp cloth, use a rubbing
motion for 60 seconds on the soiled
area.
6. Dry the area with a clean, soft cloth.
CLEANING LEATHER SEATS (If
Equipped)
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces.
For routine cleaning, wipe the surface with
a soft, damp cloth and a mild soap and
water solution. Dry the area with a clean,
soft cloth.
For cleaning and removing stains such as
dye transfer, use Motorcraft Premium
Leather and Vinyl Cleaner or a
commercially available leather cleaning
product for automotive interiors.
Note: Test any cleaner or stain remover on
an inconspicuous area. You should:
•
Remove dust and loose dirt with a
vacuum cleaner.
• Clean and treat spills and stains as
soon as possible.
Do not use the following products as these
may damage the leather:
• Oil and petroleum or silicone-based
leather conditioners.
• Household cleaners.
• Alcohol solutions.
• Solvents or cleaners intended
specifically for rubber, vinyl and
plastics.
REPAIRING MINOR PAINT
DAMAGE
Authorized dealers have touch-up paint to
match your vehicle ’s color. Your vehicle
color code is printed on a sticker on the
front, left-hand side door jamb. Take your
color code to your authorized dealer to
make sure you get the correct color.
Before repairing minor paint damage, use
a cleaner such as Motorcraft Bug and Tar
Remover to remove particles such as bird
droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout.
Always read the instructions before using
cleaning products.
CLEANING THE ALLOY
WHEELS
(If Equipped)
Note: Do not apply a cleaning chemical to
warm or hot wheel rims and covers.
Note: Some automatic car washes may
cause damage to the finish on your wheel
rims and covers.
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Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call 1-800-392-3673.
In Canada, call 1-800-565-3673.
Times are subject to change due to
holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•
Required to activate Vehicle Health
Report and to view the reports online.
• Required to activate the
subscription-based SYNC Services and
to personalize your Saved Points and
Favorites.
• Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have.
Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3 mph (5 km/h).
Safety Information WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. When using SYNC:
•
Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer.
Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.
The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing SYNC™

A
A/C
See: Climate Control......................................... 108
About This Manual...........................................7
ABS See: Brakes........................................................... 164
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 165
Accessories....................................................344 Exterior style........................................................ 344
Interior style......................................................... 344
Lifestyle................................................................. 344
Peace of mind..................................................... 344
Accessories See: Replacement Parts
Recommendation............................................. 11
Active Park Assist
..........................................172
Automatic Steering into Parking
Space.................................................................. 173
Deactivating the Park Assist Feature..........174
Troubleshooting the System.......................... 174
Using Active Park Assist................................... 172
Adjusting the Headlamps..........................231 Horizontal Aim Adjustment........................... 232
Vertical Aim Adjustment.................................. 231
Adjusting the Steering Wheel
....................67
Airbag Disposal...............................................43
Air Conditioning See: Climate Control......................................... 108
Air Filter See: Changing the Engine Air Filter.............238
Alarm See: Anti-Theft Alarm........................................ 66
Ambient Lighting............................................79
Anti-Theft Alarm............................................66 Arming the Alarm................................................ 66
Disarming the Alarm........................................... 66
Appendices....................................................366
Audible Warnings and Indicators.............92 Automatic Transmission Warning
Chime................................................................... 92
Engine On Warning Chime................................ 92
Headlamps On Warning Chime...................... 92
Key in Ignition Warning Chime........................ 92
Keyless Warning Alert ........................................ 92
Parking Brake On Warning Chime.................. 92Audio Control...................................................67
Seek, Next or Previous....................................... 68
Audio System
................................................283
General Information......................................... 283
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................284
Audio Unit - Vehicles With: Premium AM/FM/CD.................................................286
Audio Unit - Vehicles With: Sony AM/ FM/CD
..........................................................288
Menu Structure.................................................. 289
Autolamps.........................................................75 Windshield Wiper Activated
Headlamps......................................................... 75
Automatic Climate Control......................108 Temperature Control........................................ 109
Automatic Engine Shutdown...................133
Automatic Transmission
.............................161
Automatic Transmission................................... 161
Brake-Shift Interlock......................................... 162
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 163
Automatic Transmission Fluid Check.............................................................227
Autowipers........................................................70
Auxiliary Power Points................................126 110 Volt AC Power Point................................... 126
12 Volt DC Power Point..................................... 126
Locations............................................................... 126
B
Battery See: Changing the 12V Battery..................... 228
Bonnet Lock See: Opening and Closing the Hood...........218
Booster Seats
..................................................22
Types of Booster Seats...................................... 23
Brake Fluid Check.........................................227
Brakes
...............................................................164
General Information.......................................... 164
Breaking-In......................................................192
Bulb Specification Chart...........................237
C
Cabin Air Filter..................................................111
California Proposition 65..............................11
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Index

Capacities and Specifications...............280
Specifications..................................................... 280
Car Wash See: Cleaning the Exterior............................... 241
Center Console..............................................128
Changing a Bulb...........................................232 Replacing Fog, Park and Direction Indicator
Bulbs.................................................................. 234
Replacing Headlamp Bulbs........................... 232
Replacing License Plate Lamp Bulb...........236
Replacing Reverse Lamp and Tail Lamp Bulbs.................................................................. 235
Replacing Tail, Brake and Direction Indicator Bulbs............................................... 234
Replacing the Center High Mounted Brake Lamp Bulbs..................................................... 236
Changing a Fuse............................................217 Fuses........................................................................\
217
Changing the 12V Battery.........................228
Changing the Engine Air Filter................238 Air Cleaner Assembly Components...........238
Installing the Engine Air Filter
Element
............................................................ 240
Removing the Engine Air Filter Element............................................................ 239
Changing the Wiper Blades.....................229 Changing the Rear Window Wiper
Blade
................................................................. 230
Changing the Windshield Wiper Blades............................................................... 230
Service Position.................................................. 229
Charging the High Voltage Battery........155 Charge Port........................................................... 158
Charging................................................................. 158
Charging Equipment......................................... 155
Disconnecting the Charging Coupler..........160
Locking the Charging Coupler....................... 159
Waiting to Charge............................................... 159
Checking MyKey System Status...............54 MyKey Distance.................................................... 54
Number of Admin Keys...................................... 54
Number of MyKeys.............................................. 54
Checking the Wiper Blades......................229
Child Restraint and Seatbelt Maintenance.................................................33
Child Restraint Positioning.........................24
Child Safety
.......................................................15
General Information............................................. 15Child Safety Locks
..........................................25
Left-Hand Side...................................................... 26
Right-Hand Side................................................... 26
Cleaning Leather Seats.............................245
Cleaning Products
........................................241
Cleaning the Alloy Wheels.......................245
Cleaning the Engine....................................243
Cleaning the Exterior
...................................241
Exterior Chrome Parts...................................... 242
Exterior Plastic Parts........................................ 242
Stripes or Graphics............................................ 242
Underbody............................................................ 242
Cleaning the Instrument Panel and Instrument Cluster Lens
........................244
Cleaning the Interior...................................244
Cleaning the Windows and Wiper Blades...........................................................243
Clearing All MyKeys.......................................52
Climate Control............................................108
Collision, Damage or Fire Event..............199 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries...................... 199
Coolant Check See: Engine Coolant Check............................ 223
Crash Sensors and Airbag Indicator........42
Creating a MyKey............................................52 Programming/Changing Configurable
Settings............................................................... 52
Cruise Control.................................................68 Principle of Operation....................................... 179
Cruise control See: Using Cruise Control................................ 179
Customer Assistance
.................................202
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps..............................77 Type 1 - Conventional
(Non-Configurable)........................................ 77
Type 2 - Configurable.......................................... 77
Digital Radio...................................................291 HD Radio Reception and Station
Troubleshooting............................................ 292
Direction Indicators
........................................78
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G
Garage Door Opener
See: Universal Garage Door Opener.............121
Gauges...............................................................85 Left Information Display.................................... 85
Right Information Display................................. 87
General Information on Radio Frequencies...................................................44
Intelligent Access................................................. 44
General Maintenance Information.......348
Multi-point Inspection...................................... 351
Owner Checks and Services......................... 350
Protecting Your Investment.......................... 348
Why Maintain Your Vehicle?......................... 348
Why Maintain Your Vehicle at Your Dealership?..................................................... 348
Getting Assistance Outside the U.S. and Canada.........................................................205
Getting the Services You Need...............202 Away From Home.............................................. 202
Global Opening
................................................81
Opening the Windows........................................ 81
H
Handbrake See: Parking Brake............................................. 165
Hazard Warning Flashers..........................196
Headlamp Adjusting See: Adjusting the Headlamps...................... 231
Headlamp Exit Delay....................................76
Headlamp Removal See: Removing a Headlamp.......................... 232
Head Restraints..............................................113 Adjusting the Head Restraint.......................... 114
Heated Seats
.................................................120
Heated Windows and Mirrors....................111 Heated Exterior Mirrors....................................... 111
Heated Rear Window.......................................... 111
Heating See: Climate Control......................................... 108
High Voltage Battery Cut-Off Switch............................................................160
High Voltage Battery
...................................153
General Information.......................................... 153Hill Start Assist
..............................................165
Switching the System On and Off...............166
Using Hill Start Assist....................................... 166
Hints on Controlling the Interior Climate..........................................................109
Cooling the Interior Quickly............................. 110
General Hints....................................................... 109
Heating the Interior Quickly............................. 110
Recommended Settings for Cooling ..........110
Recommended Settings for Heating...........110
Side Window Defogging in Cold Weather.............................................................. 110
Hints on Driving With Anti-Lock Brakes............................................................165
Hood Lock See: Opening and Closing the Hood...........218
Hybrid Vehicle Frequently Asked Questions.....................................................140
Hybrid Vehicle Operation...........................135 Battery:................................................................... 136
Braking:................................................................... 136
Driving:.................................................................... 135
Driving to Optimize Fuel Economy..............136
Engine:.................................................................... 136
EV+ Mode............................................................... 137
Starting:.................................................................. 135
Stopping:................................................................ 135
Transmission Operation:.................................. 135
I
Ignition Switch...............................................129
In California (U.S. Only)
............................203
Information Display Control......................69
Multimedia Controls........................................... 69
Information Displays
.....................................93
General Information............................................ 93
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Index

Information Messages.................................101
AdvanceTrac®..................................................... 102
Alarm....................................................................... 102
Battery and Charging System (High Voltage)............................................................ 102
Doors....................................................................... 103
Fuel........................................................................\
.. 103
Hill Start Assist.................................................... 103
Keys and Intelligent Access............................ 104
Maintenance........................................................ 105
MyKey..................................................................... 105
Park Aid.................................................................. 106
Park Brake............................................................. 106
Power Steering.................................................... 107
Remote Start........................................................ 107
Tire Pressure Monitoring System.................. 107
Transmission........................................................ 107
Installing Child Restraints
............................16
Child Seats............................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 19
Using Tether Straps.............................................. 21
Instrument Cluster
........................................85
Instrument Lighting Dimmer......................76
Vehicles With Front Fog Lamps...................... 76
Vehicles Without Front Fog Lamps...............76
Interior Lamps
.................................................78
Front Interior Lamp.............................................. 78
Front Interior Lamp - With Panorama Roof...................................................................... 78
Rear Interior Lamp............................................... 79
Interior Mirror
...................................................83
Auto-Dimming Mirror.......................................... 83
Introduction.........................................................7
J
Jump Starting the Vehicle.........................197 Connecting the Jumper Cables..................... 197
Jump Starting...................................................... 198
Preparing Your Vehicle...................................... 197
Removing the Jumper Cables........................ 198
K
Keyless Starting
............................................129
Ignition Modes..................................................... 130Keys and Remote Controls.........................44
L
Lighting Control
...............................................74
Headlamp Flasher................................................ 75
High Beams............................................................. 74
Lighting...............................................................74 General Information............................................ 74
Load Carrying.................................................182
Load Limit
.......................................................183
Vehicle Loading - with and without a
Trailer .................................................................. 183
Locking and Unlocking
.................................56
Activating Intelligent Access ........................... 57
Autolock.................................................................. 59
Battery Saver......................................................... 60
Illuminated Entry.................................................. 59
Illuminated Exit..................................................... 59
Mechanical Key..................................................... 57
Opening a Rear Door from Inside................... 57
Power Door Locks................................................ 56
Remote Control.................................................... 56
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 58
Smart Unlocks For Intelligent Access Keys ........................................................................\
........ 58
Locks
...................................................................56
Luggage Covers.............................................182 Removing the Shade......................................... 182
M
Maintenance..................................................218 General Information.......................................... 218
Manual Liftgate..............................................60 Closing the Liftgate.............................................. 61
Opening the Liftgate.......................................... 60
Manual Seats
..................................................115
Adjusting the Height of the Driver's
Seat...................................................................... 116
Lumbar Adjustment (If Equipped)................117
Moving the Seat Backward and Forward.............................................................. 116
Recline Adjustment............................................ 116
Media Hub
......................................................296
Message Center See: Information Displays................................. 93
387
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Index

Mirrors
See: Heated Windows and Mirrors.................111
See: Windows and Mirrors............................... 80
Mobile Communications Equipment.......12
Motorcraft Parts............................................277
MyKey Troubleshooting...............................54
MyKey ™..............................................................51
Principle of Operation.......................................... 51
N
Normal Scheduled Maintenance
...........352
Intelligent Oil-Life Monitor™......................... 352
Normal Maintenance Intervals..................... 352
O
Oil Check See: Engine Oil Check....................................... 222
Opening and Closing the Hood...............218 Closing the Hood................................................ 219
Opening the Hood.............................................. 218
Ordering Additional Owner's Literature.....................................................206
Obtaining a French Owner ’s Manual..........207
Overhead Console
........................................128
P
Parking Aids....................................................170 Principle of Operation....................................... 170
Parking Brake
.................................................165
Passive Anti-Theft System.........................65
SecuriLock®........................................................... 65
PATS See: Passive Anti-Theft System..................... 65
Perchlorate.........................................................11
Personal Safety System ™
..........................34
How Does the Personal Safety System
Work?.................................................................. 34
Plug-In Hybrid Vehicle Operation...........137 ECO Cruise............................................................ 139
EV Modes............................................................... 137
Fuel Freshness..................................................... 139
Low Engine Use................................................... 139
Plug-in Power Mode and Hybrid Mode................................................................... 137
Post-Crash Alert System
...........................201 Power Door Locks
See: Locking and Unlocking............................. 56
Power Liftgate..................................................61 Hands-Free Feature............................................ 63
Obstacle Detection............................................. 63
Opening and Closing the Liftgate................... 61
Setting the Liftgate Open Height................... 63
Stopping the Liftgate Movement................... 62
Power Seats.....................................................117 Power Lumbar...................................................... 119
Power Steering Fluid Check.....................227
Power Windows
.............................................80
Accessory Delay..................................................... 81
Bounce-Back......................................................... 80
One-Touch Down................................................ 80
One-Touch Up...................................................... 80
Window Lock......................................................... 80
Protecting the Environment........................14
R
Rear Parking Aid
............................................170
Rear Seat Armrest........................................120
Rear Seats
........................................................119
Folding the Seatback ........................................ 119
Unfolding the Seatback.................................... 119
Rear Under Floor Storage..........................182
Rear View Camera........................................176 Using the Rear View Camera System.........176
Rear View Camera See: Rear View Camera.................................... 176
Rear Window Wiper and Washers...........72 Rear Window Washer......................................... 73
Rear Window Wiper............................................. 72
Refueling..........................................................146 Easy Fuel ™ Capless Fuel System................146
Easy Fuel ™ Capless System - Energi
Vehicles Only................................................... 147
Remote Control..............................................44 Car Finder................................................................ 48
Integrated Keyhead Transmitters .................44
Intelligent Access Key......................................... 45
Remote Start (If Equipped)............................. 48
Replacing the Battery......................................... 46
Sounding a Panic Alarm.................................... 48
Remote Start....................................................111 Automatic Settings............................................. 112
Removing a Headlamp..............................232
388
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Index