VEHICLE CERTIFICATION
LABEL
The National Highway Traffic Safety
Administration Regulations require that a
Safety Compliance Certification Label be
affixed to a vehicle and prescribe where
the Safety Compliance Certification Label
may be located. The Safety Compliance
Certification Label shall be affixed to either
the door hinge pillar, the door latch post,
or the edge of the door near the door latch,
next to the driver's seating position.
TRANSMISSION CODE
DESIGNATION
The transmission code is on the Safety
Compliance Certification Label. The
following table shows the transmission
code along with the transmission
description.
Code
Description
J
Electronic continuously variable transmis-
sion (HF35 eCVT)
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Capacities
WARNING
The air conditioning refrigerant system contains refrigerant under high pressure.
Opening the air conditioning refrigerant system can cause personal injury. Have the
air conditioning refrigerant system serviced only by qualified personnel.
Capacity
Item
4.5 qt (4.3 L)
Engine oil
8.2 qt (7.8 L)
Engine coolant
8.8 qt (8.3 L)
Engine coolant (Energi vehicles)
1.1 qt (1 L)
Inverter system controller coolant
Between MIN and MAX on brake fluidreservoir
Brake fluid
4.8 qt (4.5 L)
Automatic transmission fluid*
Fill as required
Windshield washer fluid
13.5 gal (51.1 L)
Fuel tank
14 gal (53 L)
Fuel tank (Energi vehicles)
1.63 lb (0.74 kg)
A/C Refrigerant
5.2 fl oz (153.8 ml)
A/C Refrigerant Compressor Oil
*Approximate dry fill capacity. Actual amount may vary during fluid changes.
Specifications
Materials Specification
Name
WSS-M2C947-A
Motor oil:
Motorcraft SAE 0W-20 Synthetic Blend Motor Oil
XO-5W30-QSP
WSS-M97B44-D2
Engine coolant (U.S.):
Motorcraft Orange Antifreeze/Coolant Prediluted
VC-3DIL-B
WSS-M97B44-D2
Engine coolant (Canada):
Motorcraft Orange Antifreeze/Coolant Prediluted
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Capacities and Specifications
Specification
Name
CVC-3DIL-B WSS-M6C65-A2
Brake fluid:
Motorcraft DOT 4 Low Viscosity (LV) High Performance
Motor Vehicle Brake Fluid
PM-20
WSS-M2C938-A
Automatic transmission fluid (U.S.):
MERCON LV
Motorcraft MERCON LV Automatic Transmission Fluid
XT-10-QLVC
WSS-M2C938-A
Automatic transmission fluid (Canada):
MERCON LV
Motorcraft MERCON LV Automatic Transmission Fluid
CXT-10-LV12
WSS-M14P19-A
Windshield washer fluid (U.S.):
Motorcraft Premium Windshield Wash Concentrate with
Bitterant
ZC-32-B2
WSS-M14P19-A
Windshield washer fluid (Canada):
Motorcraft Premium Quality Windshield Washer Fluid
CXC-37-(A, B, D, F)
WSH-M17B19-A
A/C refrigerant (U.S.):
Motorcraft R-134a Refrigerant
YN-19
WSH-M17B19-A
A/C refrigerant (Canada):
Motorcraft R-134a Refrigerant
CYN-16-R
—
A/C refrigerant compressor oil:
Motorcraft Electric A/C Compressor Oil
YN-32
ESB-M1C93-B
Multi-purpose grease:
Motorcraft Multi-Purpose Grease Spray
XL-5
--
Lock cylinders (U.S.):
Penetrating and Lock Lubricant
XL-1
--
Lock cylinders (Canada):
Penetrating Fluid
CXC-51-A
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Capacities and Specifications
If you use oil and fluids that do not meet
the defined specification and viscosity
grade, this may lead to:
•
Component damage which is not
covered by the vehicle warranty.
• Longer engine cranking periods.
• Increased emission levels.
• Reduced engine performance.
• Reduced fuel economy.
• Degraded brake performance.
We recommend Motorcraft motor oil for
your vehicle. If Motorcraft oil is not
available, use motor oils of the
recommended viscosity grade that meet
API SN requirements and display the API
Certification Mark for gasoline engines. Do
not use oil labeled with API SN service
category unless the label also displays the
API certification mark. An oil that displays this symbol conforms
to current engine, emission system and
fuel economy performance standards of
the International Lubricants Specification
Advisory Council (ILSAC).
Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that may
not be covered by your vehicle warranty. Note:
Ford recommends using DOT 4 Low
Viscosity (LV) High Performance Brake Fluid
or equivalent meeting WSS-M6C65-A2. Use
of any fluid other than the recommended
fluid may cause degraded brake
performance and not meet the Ford
performance standards. Keep brake fluid
clean and dry. Contamination with dirt,
water, petroleum products or other
materials may result in brake system
damage and possible failure.
Note: Automatic transmissions that require
MERCON LV transmission fluid should only
use MERCON LV transmission fluid. The use
of any other fluid may cause transmission
damage.
282
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Capacities and SpecificationsE142732
GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance
schedule helps protect against major repair
expenses resulting from neglect or
inadequate maintenance and may help to
increase the value of your vehicle when
you sell or trade it. Keep all receipts for
completed maintenance with your vehicle.
We have established regular maintenance
intervals for your vehicle based upon
rigorous testing. It is important that you
have your vehicle serviced at the proper
times. These intervals serve two purposes;
one is to maintain the reliability of your
vehicle and the second is to keep your cost
of owning your vehicle down.
It is your responsibility to have all
scheduled maintenance performed and to
make sure that the materials used meet
the specifications identified in this owner's
manual. See Capacities and
Specifications (page 276).
Failure to perform scheduled maintenance
invalidates warranty coverage on parts
affected by the lack of maintenance.
Why Maintain Your Vehicle at Your
Dealership?
Factory-Trained Technicians
Service technicians participate in extensive
factory-sponsored certification training to
help them become experts on the
operation of your vehicle. Ask your
dealership about the training and
certification their technicians have
received. Genuine Ford and Motorcraft®
Replacement Parts
Dealerships stock Ford, Motorcraft and
Ford-authorized branded re-manufactured
replacement parts. These parts meet or
exceed our specifications. Parts installed
at your dealership carry a nationwide
24-month or unlimited mile (kilometer)
parts and labor limited warranty.
If you do not use Ford authorized parts they
may not meet our specifications and
depending on the part, it could affect
emissions compliance.
Convenience
Many dealerships have extended evening
and Saturday hours to make your service
visit more convenient and they offer one
stop shopping. They can perform any
services that are required on your vehicle,
from general maintenance to collision
repairs.
Note:
Not all dealers have extended hours
or body shops. Please contact your dealer
for details.
Protecting Your Investment
Maintenance is an investment that pays
dividends in the form of improved
reliability, durability and resale value. To
maintain the proper performance of your
vehicle and its emission control systems,
make sure you have scheduled
maintenance performed at the designated
intervals.
C-MAX Full Hybrid
Your vehicle is equipped with an
information display, which indicates the
proper oil change interval. This interval
may be up to one year or 10000 miles
(16000 kilometers).
348
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
When ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED appears in the
information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles
(800 kilometers) of the
ENGINE OIL
CHANGE DUE or OIL CHANGE
REQUIRED message appearing. Make
sure you reset the oil monitoring system
after each oil change.
If your information display resets
prematurely, becomes inoperative or the
vehicle battery becomes discharged or
disconnected, the oil monitoring system
resets to 100% oil life. You should change
your engine oil one year or 10000 miles
(16000 kilometers) from the previous oil
change. Never exceed one year or 10000
miles (16000 kilometers) between oil
change intervals.
C-MAX Energi Plug-in Hybrid
Your vehicle is equipped with the
Intelligent Oil-Life Monitor system, which
displays a message in the information
display at the proper oil change interval.
This interval may be up to two years or
20000 miles (32000 kilometers).
When ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED
appears in the
information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles
(800 kilometers) of the
ENGINE OIL
CHANGE DUE or OIL CHANGE
REQUIRED message appearing. Make
sure you reset the Intelligent Oil-Life
Monitor after each oil change.
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or 5000 miles (8000
kilometers) from your last oil change.
Never exceed two years or 20000 miles
(32000 kilometers) between oil change
intervals. All Vehicles
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information.
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
Gracenote uses a unique identifier to track
queries for statistical purposes. The
purpose of a randomly assigned numeric
identifier is to allow Gracenote to count
queries without knowing anything about
who you are. For more information, see the
web page at www.gracenote.com for the
Gracenote Privacy Policy.
THE GRACENOTE SOFTWARE, EACH ITEM
OF GRACENOTE DATA AND THE
GRACENOTE CONTENT ARE LICENSED
TO YOU "AS IS". NEITHER GRACENOTE
MAKES ANY REPRESENTATIONS OR
WARRANTIES, EXPRESS OR IMPLIED,
REGARDING THE ACCURACY OF ANY
GRACENOTE DATA FROM THE
GRACENOTE SERVERS OR GRACENOTE
CONTENT. GRACENOTE COLLECTIVELY
AND SEPARATELY RESERVE THE RIGHT
TO DELETE DATA AND/OR CONTENT
FROM THE COMPANIES' RESPECTIVE
SERVERS OR, IN THE CASE OF
GRACENOTE, CHANGE DATA
CATEGORIES FOR ANY CAUSE THAT
GRACENOTE DEEMS SUFFICIENT. NO
WARRANTY IS MADE THAT EITHER
GRACENOTE CONTENT OR THE
GRACENOTE SOFTWARE OR
GRACENOTE SERVERS ARE ERROR-FREE
OR THAT THE FUNCTIONING OF THE
GRACENOTE SOFTWARE OR
GRACENOTE SERVERS WILL BE
UNINTERRUPTED. GRACENOTE IS NOT
OBLIGATED TO PROVIDE YOU WITH ANY
ENHANCED OR ADDITIONAL DATA TYPES
THAT GRACENOTE MAY CHOOSE TO
PROVIDE IN THE FUTURE AND IS FREE
TO DISCONTINUE ITS ONLINE SERVICES
AT ANY TIME. GRACENOTE DISCLAIM ALL
WARRANTIES EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO,
IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE, AND
NON-INFRINGEMENT. NEITHER
GRACENOTE WARRANTS THE RESULTS
THAT WILL BE OBTAINED BY YOUR USE
OF THE GRACENOTE SOFTWARE OR ANY
GRACENOTE SERVER. IN NO CASE WILL
GRACENOTE BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL
DAMAGES OR FOR ANY LOST PROFITS
OR LOST REVENUES FOR ANY REASON
WHATSOEVER. © Gracenote 2007.
FCC ID: ACJ-SYNCG3-L
IC: 216B-SYNCG3-L
This device complies with Part 15 of the
FCC Rules and with RSS-210 of Industry
Canada. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and
(2)
this device must accept any
interference received, including
interference that may cause undesired
operation. WARNING
Changes or modifications not
expressively approved by the party
responsible for compliance could
void the user's authority to operate the
equipment. The term "IC" before the radio
certification number only signifies that
Industry Canada technical specifications
were met. The antenna used for this transmitter must
not be co-located or operating in
conjunction with any other antenna or
transmitter.
381
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Appendices
Capacities and Specifications...............280
Specifications..................................................... 280
Car Wash See: Cleaning the Exterior............................... 241
Center Console..............................................128
Changing a Bulb...........................................232 Replacing Fog, Park and Direction Indicator
Bulbs.................................................................. 234
Replacing Headlamp Bulbs........................... 232
Replacing License Plate Lamp Bulb...........236
Replacing Reverse Lamp and Tail Lamp Bulbs.................................................................. 235
Replacing Tail, Brake and Direction Indicator Bulbs............................................... 234
Replacing the Center High Mounted Brake Lamp Bulbs..................................................... 236
Changing a Fuse............................................217 Fuses........................................................................\
217
Changing the 12V Battery.........................228
Changing the Engine Air Filter................238 Air Cleaner Assembly Components...........238
Installing the Engine Air Filter
Element
............................................................ 240
Removing the Engine Air Filter Element............................................................ 239
Changing the Wiper Blades.....................229 Changing the Rear Window Wiper
Blade
................................................................. 230
Changing the Windshield Wiper Blades............................................................... 230
Service Position.................................................. 229
Charging the High Voltage Battery........155 Charge Port........................................................... 158
Charging................................................................. 158
Charging Equipment......................................... 155
Disconnecting the Charging Coupler..........160
Locking the Charging Coupler....................... 159
Waiting to Charge............................................... 159
Checking MyKey System Status...............54 MyKey Distance.................................................... 54
Number of Admin Keys...................................... 54
Number of MyKeys.............................................. 54
Checking the Wiper Blades......................229
Child Restraint and Seatbelt Maintenance.................................................33
Child Restraint Positioning.........................24
Child Safety
.......................................................15
General Information............................................. 15Child Safety Locks
..........................................25
Left-Hand Side...................................................... 26
Right-Hand Side................................................... 26
Cleaning Leather Seats.............................245
Cleaning Products
........................................241
Cleaning the Alloy Wheels.......................245
Cleaning the Engine....................................243
Cleaning the Exterior
...................................241
Exterior Chrome Parts...................................... 242
Exterior Plastic Parts........................................ 242
Stripes or Graphics............................................ 242
Underbody............................................................ 242
Cleaning the Instrument Panel and Instrument Cluster Lens
........................244
Cleaning the Interior...................................244
Cleaning the Windows and Wiper Blades...........................................................243
Clearing All MyKeys.......................................52
Climate Control............................................108
Collision, Damage or Fire Event..............199 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries...................... 199
Coolant Check See: Engine Coolant Check............................ 223
Crash Sensors and Airbag Indicator........42
Creating a MyKey............................................52 Programming/Changing Configurable
Settings............................................................... 52
Cruise Control.................................................68 Principle of Operation....................................... 179
Cruise control See: Using Cruise Control................................ 179
Customer Assistance
.................................202
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps..............................77 Type 1 - Conventional
(Non-Configurable)........................................ 77
Type 2 - Configurable.......................................... 77
Digital Radio...................................................291 HD Radio Reception and Station
Troubleshooting............................................ 292
Direction Indicators
........................................78
384
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Index