2016 FORD C MAX HYBRID hood open

4.
Open the hood. Support the hood with
the strut.
Closing the Hood
1. Remove the hood strut from the catch
and secure it correctly after use. 2. Lower the hood and allow it to drop
under its own weight for the last 8-12
in (20-30 cm).
Note: Make sure that the hood is correctly
closed.
UNDER HOOD OVERVIEW -
HYBRID ELECTRIC VEHICLE
(HEV) WARNING
The inverter system controller
contains various high-voltage
components that can cause serious
bodily harm or death. The inverter system
controller is not serviceable and should
never be touched, probed, or tampered
with. Note:
Do not attempt to service any of the
high-voltage components or wiring. For
easier identification, the high-voltage wiring
insulation is color coated orange.
219
C-MAX (CCG) Canada/United States of America, enUSA, First Printing MaintenanceE87786

2. Slightly rotate the wiper blade.
3. Disengage the wiper blade from the
wiper arm.
4. Remove the wiper blade.
5. Install in the reverse order.
Note: Make sure that the wiper blade locks
into place.
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The headlamps on your vehicle are
properly aimed at the assembly plant. If
your vehicle has been in an accident, the
alignment of your headlamps should be
checked by your authorized dealer. 8 feet (2.4 meters)
A
Center height of lamp to ground
B
25 feet (7.6 meters)
C
Horizontal reference line
D
1. Park the vehicle directly in front of a wall or screen on a level surface,
approximately 25 feet (7.6 meters)
away.
Note: To see a clearer light pattern for
adjusting, you may want to block the light
from one headlamp while adjusting the
other.
2. Measure the height of the headlamp bulb center from the ground and mark
an 8 foot (2.4 meter) horizontal
reference line on the vertical wall or
screen at this height.
3. Turn on the low beam headlamps to illuminate the wall or screen and open
the hood.
231
C-MAX (CCG) Canada/United States of America, enUSA, First Printing MaintenanceE130060
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2 E142592

A
A/C
See: Climate Control......................................... 108
About This Manual...........................................7
ABS See: Brakes........................................................... 164
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 165
Accessories....................................................344 Exterior style........................................................ 344
Interior style......................................................... 344
Lifestyle................................................................. 344
Peace of mind..................................................... 344
Accessories See: Replacement Parts
Recommendation............................................. 11
Active Park Assist
..........................................172
Automatic Steering into Parking
Space.................................................................. 173
Deactivating the Park Assist Feature..........174
Troubleshooting the System.......................... 174
Using Active Park Assist................................... 172
Adjusting the Headlamps..........................231 Horizontal Aim Adjustment........................... 232
Vertical Aim Adjustment.................................. 231
Adjusting the Steering Wheel
....................67
Airbag Disposal...............................................43
Air Conditioning See: Climate Control......................................... 108
Air Filter See: Changing the Engine Air Filter.............238
Alarm See: Anti-Theft Alarm........................................ 66
Ambient Lighting............................................79
Anti-Theft Alarm............................................66 Arming the Alarm................................................ 66
Disarming the Alarm........................................... 66
Appendices....................................................366
Audible Warnings and Indicators.............92 Automatic Transmission Warning
Chime................................................................... 92
Engine On Warning Chime................................ 92
Headlamps On Warning Chime...................... 92
Key in Ignition Warning Chime........................ 92
Keyless Warning Alert ........................................ 92
Parking Brake On Warning Chime.................. 92Audio Control...................................................67
Seek, Next or Previous....................................... 68
Audio System
................................................283
General Information......................................... 283
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................284
Audio Unit - Vehicles With: Premium AM/FM/CD.................................................286
Audio Unit - Vehicles With: Sony AM/ FM/CD
..........................................................288
Menu Structure.................................................. 289
Autolamps.........................................................75 Windshield Wiper Activated
Headlamps......................................................... 75
Automatic Climate Control......................108 Temperature Control........................................ 109
Automatic Engine Shutdown...................133
Automatic Transmission
.............................161
Automatic Transmission................................... 161
Brake-Shift Interlock......................................... 162
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 163
Automatic Transmission Fluid Check.............................................................227
Autowipers........................................................70
Auxiliary Power Points................................126 110 Volt AC Power Point................................... 126
12 Volt DC Power Point..................................... 126
Locations............................................................... 126
B
Battery See: Changing the 12V Battery..................... 228
Bonnet Lock See: Opening and Closing the Hood...........218
Booster Seats
..................................................22
Types of Booster Seats...................................... 23
Brake Fluid Check.........................................227
Brakes
...............................................................164
General Information.......................................... 164
Breaking-In......................................................192
Bulb Specification Chart...........................237
C
Cabin Air Filter..................................................111
California Proposition 65..............................11
383
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Index

G
Garage Door Opener
See: Universal Garage Door Opener.............121
Gauges...............................................................85 Left Information Display.................................... 85
Right Information Display................................. 87
General Information on Radio Frequencies...................................................44
Intelligent Access................................................. 44
General Maintenance Information.......348
Multi-point Inspection...................................... 351
Owner Checks and Services......................... 350
Protecting Your Investment.......................... 348
Why Maintain Your Vehicle?......................... 348
Why Maintain Your Vehicle at Your Dealership?..................................................... 348
Getting Assistance Outside the U.S. and Canada.........................................................205
Getting the Services You Need...............202 Away From Home.............................................. 202
Global Opening
................................................81
Opening the Windows........................................ 81
H
Handbrake See: Parking Brake............................................. 165
Hazard Warning Flashers..........................196
Headlamp Adjusting See: Adjusting the Headlamps...................... 231
Headlamp Exit Delay....................................76
Headlamp Removal See: Removing a Headlamp.......................... 232
Head Restraints..............................................113 Adjusting the Head Restraint.......................... 114
Heated Seats
.................................................120
Heated Windows and Mirrors....................111 Heated Exterior Mirrors....................................... 111
Heated Rear Window.......................................... 111
Heating See: Climate Control......................................... 108
High Voltage Battery Cut-Off Switch............................................................160
High Voltage Battery
...................................153
General Information.......................................... 153Hill Start Assist
..............................................165
Switching the System On and Off...............166
Using Hill Start Assist....................................... 166
Hints on Controlling the Interior Climate..........................................................109
Cooling the Interior Quickly............................. 110
General Hints....................................................... 109
Heating the Interior Quickly............................. 110
Recommended Settings for Cooling ..........110
Recommended Settings for Heating...........110
Side Window Defogging in Cold Weather.............................................................. 110
Hints on Driving With Anti-Lock Brakes............................................................165
Hood Lock See: Opening and Closing the Hood...........218
Hybrid Vehicle Frequently Asked Questions.....................................................140
Hybrid Vehicle Operation...........................135 Battery:................................................................... 136
Braking:................................................................... 136
Driving:.................................................................... 135
Driving to Optimize Fuel Economy..............136
Engine:.................................................................... 136
EV+ Mode............................................................... 137
Starting:.................................................................. 135
Stopping:................................................................ 135
Transmission Operation:.................................. 135
I
Ignition Switch...............................................129
In California (U.S. Only)
............................203
Information Display Control......................69
Multimedia Controls........................................... 69
Information Displays
.....................................93
General Information............................................ 93
386
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Index

Mirrors
See: Heated Windows and Mirrors.................111
See: Windows and Mirrors............................... 80
Mobile Communications Equipment.......12
Motorcraft Parts............................................277
MyKey Troubleshooting...............................54
MyKey ™..............................................................51
Principle of Operation.......................................... 51
N
Normal Scheduled Maintenance
...........352
Intelligent Oil-Life Monitor™......................... 352
Normal Maintenance Intervals..................... 352
O
Oil Check See: Engine Oil Check....................................... 222
Opening and Closing the Hood...............218 Closing the Hood................................................ 219
Opening the Hood.............................................. 218
Ordering Additional Owner's Literature.....................................................206
Obtaining a French Owner ’s Manual..........207
Overhead Console
........................................128
P
Parking Aids....................................................170 Principle of Operation....................................... 170
Parking Brake
.................................................165
Passive Anti-Theft System.........................65
SecuriLock®........................................................... 65
PATS See: Passive Anti-Theft System..................... 65
Perchlorate.........................................................11
Personal Safety System ™
..........................34
How Does the Personal Safety System
Work?.................................................................. 34
Plug-In Hybrid Vehicle Operation...........137 ECO Cruise............................................................ 139
EV Modes............................................................... 137
Fuel Freshness..................................................... 139
Low Engine Use................................................... 139
Plug-in Power Mode and Hybrid Mode................................................................... 137
Post-Crash Alert System
...........................201 Power Door Locks
See: Locking and Unlocking............................. 56
Power Liftgate..................................................61 Hands-Free Feature............................................ 63
Obstacle Detection............................................. 63
Opening and Closing the Liftgate................... 61
Setting the Liftgate Open Height................... 63
Stopping the Liftgate Movement................... 62
Power Seats.....................................................117 Power Lumbar...................................................... 119
Power Steering Fluid Check.....................227
Power Windows
.............................................80
Accessory Delay..................................................... 81
Bounce-Back......................................................... 80
One-Touch Down................................................ 80
One-Touch Up...................................................... 80
Window Lock......................................................... 80
Protecting the Environment........................14
R
Rear Parking Aid
............................................170
Rear Seat Armrest........................................120
Rear Seats
........................................................119
Folding the Seatback ........................................ 119
Unfolding the Seatback.................................... 119
Rear Under Floor Storage..........................182
Rear View Camera........................................176 Using the Rear View Camera System.........176
Rear View Camera See: Rear View Camera.................................... 176
Rear Window Wiper and Washers...........72 Rear Window Washer......................................... 73
Rear Window Wiper............................................. 72
Refueling..........................................................146 Easy Fuel ™ Capless Fuel System................146
Easy Fuel ™ Capless System - Energi
Vehicles Only................................................... 147
Remote Control..............................................44 Car Finder................................................................ 48
Integrated Keyhead Transmitters .................44
Intelligent Access Key......................................... 45
Remote Start (If Equipped)............................. 48
Replacing the Battery......................................... 46
Sounding a Panic Alarm.................................... 48
Remote Start....................................................111 Automatic Settings............................................. 112
Removing a Headlamp..............................232
388
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Index

SYNC™ Applications and Services.......315
911 Assist................................................................ 315
SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, United
States Only)..................................................... 319
Vehicle Health Report (If Equipped, United States Only)..................................................... 317
SYNC™ AppLink ™
......................................323
SYNC Mobile Apps............................................ 323
SYNC™............................................................297 General Information.......................................... 297
SYNC™ Troubleshooting
.........................335
T
Tailgate See: Manual Liftgate.......................................... 60
See: Power Liftgate.............................................. 61
Technical Specifications See: Capacities and Specifications............276
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)......................204
Tire Care
..........................................................255
Glossary of Tire Terminology......................... 257
Information About Uniform Tire Quality Grading............................................................. 255
Information Contained on the Tire Sidewall........................................................... 258
Temperature A B C............................................ 256
Traction AA A B C.............................................. 256
Treadwear............................................................ 256
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit.................249
Tire Pressure Monitoring System...........270 Changing Tires With a Tire Pressure
Monitoring System......................................... 271
Understanding Your Tire Pressure Monitoring System ........................................ 271
Tire Repair Kit See: Tire Sealant and Inflator Kit.................249 Tire Sealant and Inflator Kit
....................249
First Stage: Inflating the Tire with Sealing
Compound and Air........................................ 251
General Information......................................... 250
Second Stage: Checking Tire Pressure............................................................ 253
Tips for Use of the Kit...................................... 250
What to Do After the Tire has Been Sealed............................................................... 253
What to Do When a Tire Is Punctured........251
Tires See: Wheels and Tires..................................... 249
Towing a Trailer.............................................190
Towing the Vehicle on Four Wheels..........................................................190
Emergency Towing............................................ 190
Recreational Towing........................................... 191
Towing..............................................................190
Traction Control
.............................................167
Principle of Operation....................................... 167
Transmission Code Designation
............279
Transmission...................................................161
Transmission See: Transmission............................................... 161
Transporting the Vehicle
...........................190
U
Under Hood Overview - Hybrid Electric Vehicle (HEV).............................................219
Under Hood Overview - Plug-In Hybrid Electric Vehicle (PHEV)...........................221
Unique Driving Characteristics................135
Universal Garage Door Opener.................121 HomeLink Wireless Control System.............121
USB Port.........................................................296
Using Cruise Control
....................................179
Switching Cruise Control Off......................... 180
Switching Cruise Control On........................... 179
Using MyKey With Remote Start Systems..........................................................54
Using Snow Chains.....................................270
Using Stability Control
...............................169
390
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Index