Ordering Additional Owner'sLiterature....................................................206
Reporting Safety Defects (U.S.Only).............................................................207
Reporting Safety Defects (CanadaOnly).............................................................207
Fuses
Fuse Specification Chart..........................209
Changing a Fuse............................................217
Maintenance
General Information....................................218
Opening and Closing the Hood...............218
Under Hood Overview - Hybrid ElectricVehicle (HEV)............................................219
Under Hood Overview - Plug-In HybridElectric Vehicle (PHEV)..........................221
Engine Oil Dipstick.......................................222
Engine Oil Check..........................................222
Engine Coolant Check................................223
Automatic Transmission FluidCheck............................................................227
Brake Fluid Check.........................................227
Power Steering Fluid Check.....................227
Washer Fluid Check.....................................227
Fuel Filter.........................................................227
Changing the 12V Battery.........................228
Checking the Wiper Blades......................229
Changing the Wiper Blades.....................229
Adjusting the Headlamps..........................231
Removing a Headlamp..............................232
Changing a Bulb...........................................232
Bulb Specification Chart...........................237
Changing the Engine Air Filter................238
Vehicle Care
General Information....................................241
Cleaning Products........................................241
Cleaning the Exterior...................................241
Waxing.............................................................242
Cleaning the Engine....................................243
Cleaning the Windows and WiperBlades..........................................................243
Cleaning the Interior...................................244
Cleaning the Instrument Panel andInstrument Cluster Lens.......................244
Cleaning Leather Seats.............................245
Repairing Minor Paint Damage..............245
Cleaning the Alloy Wheels.......................245
Vehicle Storage............................................246
Wheels and Tires
Tire Sealant and Inflator Kit....................249
Tire Care..........................................................255
Using Snow Chains.....................................270
Tire Pressure Monitoring System...........270
Technical Specifications...........................274
Capacities and Specific-ations
Engine Specifications.................................276
Motorcraft Parts............................................277
Vehicle Identification Number................278
Vehicle Certification Label.......................279
Transmission Code Designation............279
Capacities and Specifications...............280
Audio System
General Information...................................283
Audio Unit - Vehicles With: AM/FM/CD/SYNC............................................................284
Audio Unit - Vehicles With: Premium AM/FM/CD.........................................................286
Audio Unit - Vehicles With: Sony AM/FM/CD.................................................................288
Digital Radio...................................................291
Satellite Radio..............................................294
USB Port.........................................................296
Media Hub......................................................296
4
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Table of Contents
WARNING LAMPS AND
INDICATORS
The following warning lamps andindicators will alert you to a vehiclecondition that may become serious. Somelamps will light when you start your vehicleto make sure they work. If any lampsremain on after starting your vehicle, referto the respective system warning lamp forfurther information.
Note:Some warning indicators appear inthe information display and function thesame as a warning lamp but do not displaywhen you start your vehicle.
Anti-Lock Braking System
If it lights when you are driving,this indicates a malfunction. Youwill continue to have normalbraking (without anti-lock braking system)unless the brake system warning lamp alsolights. Have the system checked by anauthorized dealer.
Battery
If it lights while driving, thisindicates a malfunction. Switchoff all unnecessary electricalequipment and have the system checkedby an authorized dealer immediately.
Brake System
Lights when you engage theparking brake with the ignitionon.
If it lights when you are driving, check thatyou do not have the parking brakeengaged. If you do not have the parkingbrake engaged, this indicates low brakefluid level or a brake system malfunction.Have the system checked immediately byan authorized dealer.
WARNING
Driving your vehicle with the warninglamp on is dangerous. A significantdecrease in braking performancemay occur. It will take you longer to stopyour vehicle. Have your vehicle checked byyour authorized dealer immediately. Drivingextended distances with the parking brakeengaged can cause brake failure and therisk of personal injury.
Cruise Control (If Equipped)
Lights when you switch on thisfeature.
Direction Indicator
Lights when you switch on theleft or right direction indicator orhazard warning flasher. If theindicators stay on or flash faster, check fora burned out bulb. See Changing a Bulb(page 232).
Door Ajar
Displays when the ignition is onand any door is not completelyclosed.
EcoSelect
Lights when you switch on thisfeature. See Hybrid VehicleOperation (page 135).
Engine and Motor CoolantTemperature
Lights when the engine or motorcoolant temperature is high.Stop the vehicle as soon aspossible, switch off the engine and let cool.
89
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Instrument Cluster E144522 E71340 E194390
Parking Lamps
Lights when you switch theparking lamps on.
Powertrain Fault
Lights when the system detectsa powertrain or high-voltagecharge system fault. If theindicator stays on or continues to come on,contact an authorized dealer as soon aspossible.
Note:If your vehicle detects certain faults,it will not allow you to operate theaccelerator pedal. If this happens, press thebrake pedal and release it. This will activatelimp home vehicle operation. In limp homevehicle operation, your vehicle willaccelerate in a controlled manner up to amaximum speed of 35 mph (56 km/h) ona flat surface. If you apply the brake pedalor move the transmission to neutral (N) youcan override your vehicle’s acceleration.
Ready to Drive
Lights after your switch yourvehicle on and it is ready to drive.A corresponding message maydisplay stating ready to drive.
Service Engine Soon
If the service engine soonindicator light stays on after youswitch on the engine, thisindicates that the On-Board Diagnosticssystem (OBD) has detected a malfunctionof the vehicle emissions control system.Refer to On-Board diagnostics (OBD) inthe Fuel and Refueling chapter for moreinformation about having your vehicleserviced. See Emission Control System(page 150).
If the light is blinking, engine misfire isoccurring which could damage yourcatalytic converter. Drive in a moderatefashion (avoid heavy acceleration anddeceleration) and have your vehicleserviced immediately.
WARNING
Under engine misfire conditions,excessive exhaust temperaturescould damage the catalyticconverter, the fuel system, interior floorcoverings or other vehicle components,possibly causing a fire. Have an authorizeddealer service your vehicle immediately.
The service engine soon indicator lightswhen you first switch on the ignition priorto engine start to check the bulb and toindicate whether the vehicle is ready forInspection and Maintenance testing.
Normally, the service engine soon light willstay on until you switch on the engine, thenturn itself off if no malfunctions arepresent. However, if after 15 seconds theservice engine soon light blinks eight times,it means that the vehicle is not ready forInspection and Maintenance testing. SeeEmission Control System (page 150).
Stability Control
Lights when the system is active.If it remains on or does not lightwhen you switch the ignition on,this indicates a malfunction. During amalfunction, the system will turn off. Havethe system checked by an authorizeddealer immediately. See Using StabilityControl (page 169).
91
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Instrument Cluster E144692 E138639
4. Driving through deep water—theelectrical system may be wet.
You can correct these temporarymalfunctions by filling the fuel tank withgood quality fuel, properly closing the fuelfill inlet or letting the electrical system dryout. After three driving cycles without theseor any other temporary malfunctionspresent, the service engine soon indicatorshould stay off the next time you start theengine. A driving cycle consists of a coldengine startup followed by mixed city andhighway driving. No additional vehicleservice is required.
If the service engine soon indicator remainson, have your vehicle serviced at the firstavailable opportunity. Although somemalfunctions detected by the OBD-II maynot have symptoms that are apparent,continued driving with the service enginesoon indicator on can result in increasedemissions, lower fuel economy, reducedengine and transmission smoothness andlead to more costly repairs.
Readiness for Inspection andMaintenance (I/M) Testing
Some state and provincial and localgovernments may haveInspection/Maintenance (I/M) programsto inspect the emission control equipmenton your vehicle. Failure to pass thisinspection could prevent you from gettinga vehicle registration.
If the service engine soonindicator is on or the bulb doesnot work, your vehicle may needservice. See On-Board Diagnostics.
Your vehicle may not pass the I/M test ifthe service engine soon indicator is on ornot working properly (bulb is burned out),or if the OBD-II system has determinedthat some of the emission control systemshave not been properly checked. In thiscase, the vehicle is not ready for I/Mtesting.
If the vehicle’s engine or transmission hasjust been serviced, or the battery hasrecently run down or been replaced, theOBD-II system may indicate that thevehicle is not ready for I/M testing. Todetermine if the vehicle is ready for I/Mtesting, turn the ignition key to the onposition for 15 seconds without crankingthe engine. If the service engine soonindicator blinks eight times, it means thatthe vehicle is not ready for I/M testing; ifthe service engine soon indicator stays onsolid, it means that your vehicle is readyfor I/M testing.
The OBD-II system checks the emissioncontrol system during normal driving. Acomplete check may take several days.
If the vehicle is not ready for I/M testing,you can perform the following driving cycleconsisting of mixed city and highwaydriving:
1. 15 minutes of steady driving on anexpressway or highway followed by 20minutes of stop-and-go driving with atleast four 30-second idle periods.
2. Allow your vehicle to sit for at leasteight hours with the ignition off. Then,start the vehicle and complete theabove driving cycle. The vehicle mustwarm up to its normal operatingtemperature. Once started, do not turnoff the vehicle until the above drivingcycle is complete.
If the vehicle is still not ready for I/Mtesting, you need to repeat the abovedriving cycle.
152
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Fuel and Refueling
2. Slightly rotate the wiper blade.
3. Disengage the wiper blade from thewiper arm.
4. Remove the wiper blade.
5. Install in the reverse order.
Note:Make sure that the wiper blade locksinto place.
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The headlamps on your vehicle areproperly aimed at the assembly plant. Ifyour vehicle has been in an accident, thealignment of your headlamps should bechecked by your authorized dealer.
8 feet (2.4 meters)A
Center height of lamp to groundB
25 feet (7.6 meters)C
Horizontal reference lineD
1. Park the vehicle directly in front of awall or screen on a level surface,approximately 25 feet (7.6 meters)away.
Note:To see a clearer light pattern foradjusting, you may want to block the lightfrom one headlamp while adjusting theother.
2. Measure the height of the headlampbulb center from the ground and markan 8 foot (2.4 meter) horizontalreference line on the vertical wall orscreen at this height.
3. Turn on the low beam headlamps toilluminate the wall or screen and openthe hood.
231
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
MaintenanceE130060
3
2 E142592
4. On the wall or screen you will observea flat zone of high intensity lightlocated at the top of the right handportion of the beam pattern. If the topedge of the high intensity light zone isnot at the horizontal reference line, theheadlamp will need to be adjusted.
5. Locate the vertical adjuster on eachheadlamp. Using a Phillips #2screwdriver, turn the adjuster eitherclockwise or counterclockwise in orderto aim the headlamp. The horizontaledge of the brighter light should touchthe horizontal reference line.
6.Close the hood and turn off the lamps.
Horizontal Aim Adjustment
Horizontal aim is not required for thisvehicle and is non-adjustable.
REMOVING A HEADLAMP
1.Switch all of the lamps and the ignitionoff.
2. Remove the screws that secure thelamp assembly.
3. Pull the headlamp toward the front ofyour vehicle to disengage it from itslocating points and then lift theheadlamp up.
4. Disconnect the electrical connector.
CHANGING A BULB
Replacing Headlamp Bulbs
WARNING
Handle a halogen headlamp bulbcarefully and keep out of children’sreach. Grasp the bulb by only itsplastic base and do not touch the glass.The oil from your hand could cause thebulb to break the next time the headlampsare operated.
Note:If the bulb is accidentally touched, itshould be cleaned with rubbing alcoholbefore being used.
232
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
MaintenanceE142465 E142467 2
2
E142468
Locating the headlamp bulbs:
Direction indicator lamp.A
Low beam headlamp.B
High beam headlamp.C
Replacing the High Beam HeadlampBulb:
1. Remove the headlamp assembly.
2. Remove service cap.
3. Disconnect the electrical connector.
4. Remove bulb from the headlampassembly by turning itcounterclockwise, then pull it straightout.
Replacing the Low Beam HeadlampBulb:
1. Remove the headlamp assembly.
2. Remove service cap.
3. Disconnect the electrical connector.
4. Remove bulb from the headlampassembly by turning itcounterclockwise, then pull it straightout.
Install the new bulbs in reverse order.
Replacing Side Marker Bulbs:
1. Remove the headlamp assembly.
2. Remove service cap.
3. Remove the bulb holder.
4. Remove bulb from the headlampassembly.
Install the new bulb in reverse order.
233
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
MaintenanceE162549 E162550 E162551 E162552
Replacing Fog, Park and DirectionIndicator Bulbs
Note:You cannot separate the fog lampbulb from the bulb holder.
1. Remove the fog lamp cover.
2. Remove the 2 screws.
3. Remove the lamp.
4. Disconnect the electrical connector.
5.Turn the bulb holder counterclockwiseand remove it.
6. Install the new bulb in reverse order.
Replacing Tail, Brake and DirectionIndicator Bulbs
234
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
MaintenanceE162553 4
5
E162554 E162555