We really know your car because we invented, designed and built it: we really know every single detail.
At Fiat Service authorised workshopsyou can find technicians directly trained by us,
offering quality and professionalism for all service operations.
Fiat workshops are always close to you for the regular servicing operations, season checks
and practical recommendations by our experts.
With Original Parts distributed by MOPAR
®, you maintain the reliability, comfort
and performance features that you bought your new car for over time.
Always ask for Genuine Parts for the components used on our cars; we recommend them because
they come from our steady commitment in research and development of highly innovative technologies.
For all these reasons: rely on Genuine Parts, because they are the only ones designed
by FCA for your car.
SAFETY:
BRAKING SYSTEMENVIRONMENT: PARTICULATE FILTERS,
CLIMATE CONTROL MAINTENANCECOMFORT: SUSPENSION
AND WINDSCREEN WIPERS PERFORMANCE: SPARK PLUGS,
INJECTORS AND BATTERIESLINEACCESSORI
ROOF RACK BARS, WHEEL RIMS
WHY CHOOSING
GENUINE PARTS
This Owner Handbook is intended to show the vehicle's operating conditions.
For the enthusiast user who wants to have insights, curiosities and detailed information about the characteristics and functions
of the vehicle, Fiat gives the opportunity to consult a dedicated section which is available in electronic format.
ONLINE VEHICLE OWNER HANDBOOK
The following symbol is reported within the text of the Owner Handbook, next to the subjects for which details are provided.
Go to the www.mopar.eu/owner
website and access your personal area.
The “Maintenance and care” page includes all the information about your vehicle and the link to access eLUM, where you will find
all the details of the Owner Handbook.
Alternatively, to access this information, go to the Internet website at http://aftersales.fiat.com/elum/
.
The eLUMwebsite is free and will allow you, among many other things, to easily consult the on-board documents
of all the other vehicles of the Group.
Have a nice reading and happy motoring!
COP DUCATO LUM GB.qxp 21/12/16 16:55 Pagina 2
Dear Customer,
We would like to congratulate and thank you for choosing a Fiat Ducato.
We have written this handbook to help you get to know all the features of your vehicle and use it in the best possible way.
Here you will find information, advice and important warnings regarding vehicle use and how to achieve the best performance from the
technical features of your Fiat Ducato.
You are advised to read it right through before taking to the road for the first time, to become familiar with the controls and above all
with those concerning brakes, steering and transmission; at the same time, you can understand the vehicle behaviour on different road
surfaces.
This document also provides a description of special features and tips, as well as essential information for the safe driving, care and
servicing of your Fiat Ducato over time.
After reading it, you are advised to keep the handbook inside the vehicle, for an easy reference and for making sure it remains on
board the vehicle should it be sold.
In the attached Warranty Booklet you will also find a description of the Services that Fiat offers to its customers, the Warranty
Certificate and the detail of the terms and conditions for maintaining its validity.
We are sure that these will help you to get in touch with and appreciate your new vehicle and the service provided by the people at
Fiat.
Enjoy reading. Happy motoring!
IMPORTANT
This Owner Handbook describes all Fiat Ducato versions. As a consequence, you should only consider the information
related to the trim level, engine and version that you have purchased. All data contained in this publication are purely
indicative. FCA Italy S.p.A. can modify the specifications of the vehicle model described in this publication at any time, for
technical or marketing purposes. For further information, contact a Fiat Dealership.
IMPORTANT Keep the glass in the
sensor area clean.
Activation fig. 56
Move the right lever down by one click
(position B).
The activation of the sensor is signalled
by a "stroke" to show that the
command has been acquired.
Turn the control F to increase the rain
sensor sensitivity.
The increasing of the rain sensor
sensitivity is signalled by a "stroke" to
show that the command has been
acquired.
If the windscreen washer is used with
the rain sensor activated, the normal
washing cycle is performed, after which
the rain sensor resumes its normal
automatic operation.
Deactivation fig. 56
Move the lever from position B or turn
the ignition key to OFF. The next time
the vehicle is started (ignition key in ON
position), the sensor is not reactivated
even if the lever is still in position B.
To activate the sensor, move the lever
to position A or C and then back to
position B or turn the ring nut for
adjusting the sensitivity. Rain sensor
activation will be indicated by at least
one wiper “stroke” even if the
windscreen is dry.The rain sensor is capable of
recognising the difference between day
and night and making the necessary
adjustments automatically.
33)
HEADLIGHT WASHERS
(for versions/markets, where provided)
The headlight washers are “retractable”,
i.e.: they are located inside the front
bumper and they are activated when
(with dipped beams on) the windscreen
washer is operated.
IMPORTANT Check the correct
condition and cleanliness of nozzles at
regular intervals.
WARNING
33)Streaks of water may cause
unnecessary blade movements.
WARNING
4)Never use the windscreen wiper to
remove layers of snow or ice from
the windscreen. In such conditions, the
windscreen wiper may be subjected to
excessive stress and the motor cut-out
switch, which prevents operation for a few
seconds, may intervene. If operation is
not restored, contact a Fiat Dealership.
33
ABS SYSTEM
This is an integral part of the braking
system, which prevents one or more
wheels from locking and slipping
regardless of the road surface
conditions and braking intensity,
ensuring control of the vehicle even
during emergency braking.
The system intervenes during braking
when the wheels are about to lock,
typically in emergency braking or
low-grip conditions, when locking may
be more frequent.
The ABS ensures the direction of the
vehicle while braking and optimises the
braking distances at the same time.
The system also improves control and
stability of the vehicle when braking
on a surface on which the grip of the
left and right wheels differs, or when
braking while cornering.
The system is completed by EBD
(Electronic Braking Force Distribution),
which distributes the braking action
between the front and rear wheels.
IMPORTANT For maximum efficiency of
the braking system, a bedding-in
period of about 500 km is needed:
during this period it is better to avoid
sharp, repeated and prolonged braking.
49)
SYSTEM INTERVENTION
The driver can feel that the ABS has
come into action because the brake
pedal pulsates slightly and the system
gets noisier: it means that the vehicle
speed should be altered to suit the type
of road surface.
50) 51) 52) 53) 54) 55) 56)
MSR SYSTEM
(Motor Schleppmoment Regelung)
This is an integral part of the ABS
system and prevents the drive wheels
from locking, which could happen,
for example, if the accelerator pedal is
released suddenly or in the case of
shifting down suddenly in conditions of
poor grip. In these conditions, the
engine braking effect could cause the
drive wheels to slip, resulting in a loss
of vehicle stability. In these situations,
the system intervenes, restoring torque
to the engine in order to conserve
vehicle stability and increase safety.
WARNING
49)The ABS gets the most from the
available grip, but it cannot improve it; you
should therefore take every care when
driving on slippery surfaces and not take
unnecessary risks.50)When the ABS cuts in and you feel the
brake pedal pulsating, do not remove
your foot, but keep the pedal pushed
down; in doing so you, will stop in the
shortest distance possible under the road
conditions at the time.
51)If the ABS system intervenes, this
indicates that the traction of the tyres on
the road is nearing its limit. You must slow
down to a speed compatible with the
available traction.
52)The ABS cannot overrule the natural
laws of physics, and cannot increase
the grip available according to the
condition of the road.
53)The ABS system cannot prevent
accidents, including those due to excessive
speed on corners, driving on low-grip
surfaces or aquaplaning.
54)The capability of the ABS must never
be tested irresponsibly and dangerously, in
such a way as to compromise personal
safety and the safety of others.
55)For the correct operation of the ABS,
the tyres must of necessity be the same
make and type on all wheels, in perfect
condition and, above all, of the prescribed
type and dimensions.
56)If the space-saver wheel (for
versions/markets, where provided) is used,
the ABS keeps operating. Always
remember that the space-saver wheel,
being smaller than the original wheel,
provides less grip.
81
START&STOP
SYSTEM
IN BRIEF
The Start&Stop device automatically
stops the engine each time the
vehicle is stationary and all the
conditions for automatic switch-off
have been met, and starts it again
when the driver wants to move off.
This improves the efficiency of the
vehicle by reducing fuel consumption,
the emission of harmful gases and
noise pollution.
OPERATING MODE
Stopping the engine
Versions with mechanical gearbox
With the vehicle stationary, the engine
stops with the gearbox in neutral and
the clutch pedal released.
Restarting the engine
Versions with mechanical gearbox
Depress the clutch pedal to restart
the engine.MANUAL ACTIVATION
AND DEACTIVATION OF
THE SYSTEM
To activate/deactivate the system
manually, press the
button on the
dashboard control panel.
24)
118) 119)
WARNING
24)If the vehicle is equipped with manual
climate control, if you want to favour
climate comfort, the Start&Stop system
can be deactivated for continuous climate
control system operation.
WARNING
118)The vehicle should always be
evacuated after the key has been removed
or turned to the STOP position. When
refuelling, make sure that the car is
switched off with the key in the STOP
position.
119)If the battery needs to be replaced,
always contact a Fiat Dealership. The
replacement battery should be of the same
type (L6 105Ah/850A) and should have
the same characteristics.
CRUISE CONTROL
(constant speed
regulator)
(for versions/markets, where provided)
IN BRIEF
This is an electronic driving aid that
allows you to drive at a speed of
above 30 km/h on long and straight
dry roads with few driving changes
(e.g. motorways) at a preset speed
without having to press the
accelerator pedal. It is therefore not
recommended to use this device
on extra-urban roads with traffic. Do
not use the device in town.
Turning the device on
Turn the ring A fig. 110 - fig. 111 to the
ON position or
(depending on the
version).
The Cruise Control cannot be engaged
in 1st or reverse gear. It is advisable
to engage it in 4th or higher gears.
When travelling downhill with the device
engaged, the vehicle speed may
slightly exceed the stored one.
119
WARNING
124)If the camera loses its position due to
a load variation, the system may not work
temporarily to allow the camera to perform
an auto-calibration.
125)The system only detects the preset
traffic signs. If the minimum visibility
conditions and distance from the sign are
met it can detect all traffic signs.
126)The system is a driving assistance
system but it does not relieve the driver of
the responsibility of driving with due
attention and diligence in compliance with
the laws in force.
127)When the system is active, the driver
is responsible for controlling the vehicle
and monitoring the system, and must
intervene as appropriate if necessary.
WARNING
27)In the event of errors the system may
not work.
28)At low temperatures and in particularly
adverse weather conditions, the system
may not work.
29)Rain, snow, splashes and strong light
contrast may influence the sensor.
30)Do not repair the area of the
windscreen directly surrounding the sensor.
31)If the vehicle is equipped with a
non-genuine suspension kit, the system
may not work correctly.
32)Always use genuine spare parts when
replacing the bulbs of the headlights. Other
bulbs may reduce the system
performance.
33)Clean the windscreen from foreign
matters such as bird droppings, insects,
snow or ice.
REFUELLING THE
VEHICLE
IN BRIEF
Stop the engine before refuelling.
PETROL ENGINES
Only use petrol with an octane number
(RON) no lower than 95 (EN228
specification).
DIESEL ENGINES
Refuel the vehicle exclusively with diesel
for motor vehicles in compliance with
European specification EN590.
OPERATION AT LOW
TEMPERATURES
When using or parking the vehicle for a
long time in the mountains or cold
areas, it is advisable to refuel using
locally available diesel fuel. In this case,
it is also advisable to keep the tank
over 50% full.
34)
100
115F1A0373
125
wait for the warning on the
instrument panel to switch off before
moving the vehicle, the warning light
may stay on for a few seconds to half a
minute. In case of motor start-up and
movement of the vehicle, the warning
light will remain on for a longer period of
time, but there are no problems on the
engine functionality. If topping up is
done with the UREA tank empty, you
have to wait two minutes before
starting the vehicle.
When refuelling the additive for
Diesel Emissions AdBlue (UREA)
with bottle:
park the vehicle on ground level;
turn off the engine by turning the key
in the OFF position;
open the fuel flap A fig. 116 and
then unscrew and remove the cap C
fig. 116 from the UREA filler;
screw the bottle of AdBlue (UREA)
into the filler until it is fully tightened (fig.
117, ref. 1);
press the bottom of the bottle
towards the filler to release the bottle's
safety valve and start topping up (fig.
117 ref. 2);
if the level of AdBlue in the bottle
does not drop while topping up, it
means that you have filled the reservoir,
so pull the bottle towards you to
re-close the bottle's safety valve and
unscrew the bottle from the filler (fig.
117, ref. 3);
after removing the bottle, refit the
cap C fig. 116 on the UREA filler by
turning it clockwise until it is fully
tightened;
turn the key in the pawl starter in the
ON position (no need to start the
engine);
wait for the warning on the
instrument panel to switch off before
moving the vehicle, the warning light
may stay on for a few seconds to half a
minute. In case of motor start-up and
movement of the vehicle, the warning
light will remain on for a longer period of
time, but there are no problems on the
engine functionality;
if topping up is done with the UREA
tank empty, you have to wait two
minutes before starting the vehicle;
NoteThe driving conditions (altitude,
vehicle speed, load, etc.) determine the
quantity of UREA used by the vehicle.
In order to use the additive for Diesel
Emissions (UREA) correctly, see "Fluids
and lubricants" in the "Technical data".
131)
IMPORTANT
Exceeding the maximum filling level
of the tank UREA, it can cause damage
to the tank and spilling UREA. Please
avoid topping up after filling the tank.
117F1A5005
127
WARNING
128)Do not approach naked flames or lit
cigarettes to the fuel tank filler: fire risk.
Keep your face away from the fuel filler to
prevent breathing in harmful vapours.
129)To avoid fuel spillage and the
exceeding of the maximum level, avoid
topping up after filling the tank.
130)Any fuel pumping in portable
containers located on a floor can cause a
fire. Danger of burns. Always put the fuel
container on the ground during filling. Avoid
using contaminated fuel: a fuel
contaminated with water or earth can
cause serious damage to the motor supply.
Proper maintenance of the fuel filter, of
the engine and the fuel tank is essential.
131)If AdBlue overheats for a prolonged
period inside the tank to over 50 ° C (for
example due to direct solar irradiation),
AdBlue can decompose ammonia vapours.
Ammonia vapours have a pungent odour
when the cap of the AdBlue tank is
unscrewed, therefore be careful not to
inhale any ammonia vapours in the tank
outlet. In this concentration, however, the
ammonia vapors are not harmful or
dangerous to health.
132)Do not open the fuel system at high
pressure with the engine running. The
operation of the engine creates a high fuel
pressure. A jet of high-pressure fuel can
cause serious injury or death.
WARNING
34)Only refuel with automotive diesel
complying with the European specification
EN 590. The use of other products or
mixtures may damage the engine beyond
repair and consequently invalidate the
warranty, due to the damage caused. If
you accidentally introduce other types of
fuel into the tank, do not start the engine.
Empty the tank. If the engine has been run
for even an extremely limited amount of
time, you must not only drain the fuel tank,
but the rest of the supply circuit as well.
35)Methane refuelling stations are not
authorised to refill the cylinders when the
inspection date has expired. The check
valve prevents the methane from flowing
back to the fuel filler.
36)If the vehicle has been registered in a
country other than Italy, the certification
data, identification and inspection
procedures for the methane cylinders
should conform to the legislation in that
country. In any case, it should be
remembered that the life of the cylinders is
20 years from the production date as set
out in ECE Regulation no. 110.
ADDITIVE FOR
DIESEL EMISSIONS
ADBLUE (UREA)
The vehicle is equipped with a Selective
Catalytic Reduction system to meet
the strict Diesel emissions standards
required by the Agency for
Environmental Protection.
The purpose of the system of Selective
Catalytic Reduction is to reduce the
nitrogen oxides levels emitted by
engines; these elements are harmful to
our health and to the environment
even at minimum levels. A small
amount of additive for Diesel emissions
AdBlue (UREA) is injected upstream
of the catalyst exhaust outlet where,
when it turns into gas, converts
nitrogen oxides, that create smog, in
simple nitrogen and water vapour, two
natural components of air we breathe.
You can use your vehicle with the
peace of mind of knowing that you are
contributing to a cleaner and healthy
environment for future generations.
System description
The vehicle is equipped with an UREA
fuel injection system and a Selective
Catalytic Reduction catalyst to meet the
emission standards.
130
STARTING AND DRIVING