2016 FIAT DUCATO SERVICING AND CARE

We really know your car because we invented, designed and built it: we really know every single detail.
At Fiat Service authorised workshopsyou can find technicians directly trained by us,
offering quality and professionalism for all service operations.
Fiat workshops are always close to you for the regular servicing operations, season checks
and practical recommendations by our experts.
With Original Parts distributed by MOPAR
®, you maintain the reliability, comfort
and performance features that you bought your new car for over time.
Always ask for Genuine Parts for the components used on our cars; we recommend them because
they come from our steady commitment in research and development of highly innovative technologies.
For all these reasons: rely on Genuine Parts, because they are the only ones designed
by FCA for your car.
SAFETY:
BRAKING SYSTEMENVIRONMENT: PARTICULATE FILTERS,
CLIMATE CONTROL MAINTENANCECOMFORT: SUSPENSION
AND WINDSCREEN WIPERS PERFORMANCE: SPARK PLUGS,
INJECTORS AND BATTERIESLINEACCESSORI
ROOF RACK BARS, WHEEL RIMS
WHY CHOOSING
GENUINE PARTS
This Owner Handbook is intended to show the vehicle's operating conditions.
For the enthusiast user who wants to have insights, curiosities and detailed information about the characteristics and functions
of the vehicle, Fiat gives the opportunity to consult a dedicated section which is available in electronic format.
ONLINE VEHICLE OWNER HANDBOOK
The following symbol  is reported within the text of the Owner Handbook, next to the subjects for which details are provided.
Go to the www.mopar.eu/owner
website and access your personal area.
The “Maintenance and care” page includes all the information about your vehicle and the link to access eLUM, where you will find
all the details of the Owner Handbook.
Alternatively, to access this information, go to the Internet website at http://aftersales.fiat.com/elum/
.
The eLUMwebsite is free and will allow you, among many other things, to easily consult the on-board documents
of all the other vehicles of the Group.
Have a nice reading and happy motoring!
COP DUCATO LUM GB.qxp 21/12/16 16:55 Pagina 2

Dear Customer,
We would like to congratulate and thank you for choosing a Fiat Ducato.
We have written this handbook to help you get to know all the features of your vehicle and use it in the best possible way.
Here you will find information, advice and important warnings regarding vehicle use and how to achieve the best performance from the
technical features of your Fiat Ducato.
You are advised to read it right through before taking to the road for the first time, to become familiar with the controls and above all
with those concerning brakes, steering and transmission; at the same time, you can understand the vehicle behaviour on different road
surfaces.
This document also provides a description of special features and tips, as well as essential information for the safe driving, care and
servicing of your Fiat Ducato over time.
After reading it, you are advised to keep the handbook inside the vehicle, for an easy reference and for making sure it remains on
board the vehicle should it be sold.
In the attached Warranty Booklet you will also find a description of the Services that Fiat offers to its customers, the Warranty
Certificate and the detail of the terms and conditions for maintaining its validity.
We are sure that these will help you to get in touch with and appreciate your new vehicle and the service provided by the people at
Fiat.
Enjoy reading. Happy motoring!
IMPORTANT
This Owner Handbook describes all Fiat Ducato versions. As a consequence, you should only consider the information
related to the trim level, engine and version that you have purchased. All data contained in this publication are purely
indicative. FCA Italy S.p.A. can modify the specifications of the vehicle model described in this publication at any time, for
technical or marketing purposes. For further information, contact a Fiat Dealership.

READ THIS CAREFULLY
REFUELLING
Only refuel with automotive diesel conforming to the European specification EN590. The use of other products or mixtures may damage the
engine beyond repair and consequently invalidate the warranty, due to the damage caused.
STARTING THE ENGINE
Make sure that the handbrake is engaged; set the gear lever to neutral; fully depress the clutch pedal without pressing the accelerator, then
turn the ignition key to MAR-ON and wait for the warning lightsandto switch off; turn the ignition key to AVV and release it as soon
as the engine has started.
PARKING ON FLAMMABLE MATERIAL
The catalytic converter develops high temperatures during operation. Do not park on grass, dry leaves, pine needles or other flammable
material: fire hazard.
RESPECTING THE ENVIRONMENT
The vehicle is fitted with a system that allows continuous diagnosis of the emission-related components in order to help protect the
environment.
ELECTRICAL ACCESSORIES
If, after buying the vehicle, you decide to add electrical accessories (with the risk of gradually draining the battery), visit a Fiat Dealership. They
can calculate the overall electrical requirement and check that the vehicle's electrical system can support the required load.
SCHEDULED SERVICING
Correct maintenance enables the vehicle to perfectly maintain performance and safety characteristics, its environmental friendliness and low
running costs over time.
THE OWNER HANDBOOK CONTAINS
... important information, advice and warnings for correct use, driving safety and maintenance of your vehicle over time. Special attention
must be paid to the symbols
(safety of persons)(environmental protection)(vehicle integrity).

KNOWING YOUR VEHICLE
KNOWING THE INSTRUMENT PANEL
SAFETY
STARTING AND DRIVING
IN AN EMERGENCY
SERVICING AND CARE
TECHNICAL DATA
MULTIMEDIA
INDEX
5

ENGINE OIL LEVEL
GAUGE
(for versions/markets, where provided)
The gauge provides a graphic indication
of the level of oil in the engine.
When the ignition key is turned to the
MAR position, the display fig. 79 -
fig. 80 shows the oil level by turning
on/off five symbols.The gradual switching off of the
symbols indicates a decreasing oil level.
Four or five symbols light up to indicate
a sufficient level of oil in the sump. If
the fifth symbol is not lit, this does not
indicate a fault or that insufficient oil
is present in the sump.
If the oil level is lower than the minimum
required value, the display shows a
dedicated message indicating minimum
engine oil level and the need for a
top-up.
IMPORTANT To find out the correct oil
quantity, always check using the
dipstick (see paragraph “Checking
levels” in the section “Maintenance and
care”).
After a few seconds, the symbol display
indicating the amount of engine oil
disappears and:
When the next scheduled servicing
intervention is approaching, the time
to the next service is displayed and the
õ symbol lights up on the display.
When the service date is reached, the
display shows a dedicated message;
Later on, if the time for changing the
engine oil is getting close, the distance
until the next oil change will appear
on the display. When the service interval
has expired a dedicated warning will
be shown on the display.CONTROL BUTTONS
To scroll up through the
screen and the related options
or to increase the displayed
value.
MODEPress briefly to access the menu and/or
go to next screen or to confirm the
required menu option.
Hold down to go back to the standard
screen.
To scroll down through the
screen and the related options
or to decrease the displayed
value.
NoteThe
andbuttons turn
on various functions depending on the
situation, as follows:
79 - Versions with multifunction displayF1A0354
Liv.olio
MAX MIN
80 - Versions with reconfigurable multifunction
displayF1A0355
MODE
81F1A0304
53

SERVICING AND CARE
Correct maintenance permits the
performance of the car to be
maintained over time, as well as limited
running costs and safeguarding the
efficiency of the safety systems.
This chapter explains how.SCHEDULED SERVICING ...............183
PERIODIC CHECKS ........................183
DEMANDING VEHICLE USE ...........184
SCHEDULED SERVICING PLAN .....185
CHECKING LEVELS........................192
AIR CLEANER/POLLEN FILTER ......199
BATTERY ........................................199
WINDSCREEN WIPER ....................201
LIFTING THE VEHICLE....................202
WHEELS AND TYRES.....................203
SNOW TYRES ................................204
SNOW CHAINS...............................204
BODYWORK ...................................205
INTERIOR .......................................206
RUBBER HOSES ............................207
182
SERVICING AND CARE

SCHEDULED
SERVICING
Correct servicing is crucial for
guaranteeing a long life for the vehicle
under the best conditions.
This is why Fiat has planned a series of
checks and maintenance operations
every 48,000 km depending on the
engine version.
It is, however, important to remember
that scheduled servicing does not
completely cover all the requirements of
the car: even in the initial period before
48,000 km, and then subsequently
between one service and another,
ordinary care is always required such as
routine checks involving topping up
fluid level, checking tyre pressures etc.
IMPORTANT Scheduled Servicing
interventions are set out by the
Manufacturer. Failure to have them
carried out may invalidate the warranty.
Scheduled Servicing can be carried
out by any Fiat Dealership, at
pre-established times.
If during each operation, in addition to
the ones scheduled, the need arises for
further replacements or repairs, these
may only be carried out with the
express agreement of the Customer.IMPORTANT It is advisable to inform a
Fiat Dealership of any small operating
irregularities without waiting for the next
service.
If your vehicle is used frequently for
towing, the interval between service
coupons must be reduced.
The customer can have servicing done
outside the authorised Fiat Dealership
without losing the warranty in force. The
warranty depends on carrying out the
scheduled servicing constantly, as
described in this Owner Handbook. The
customer can choose to have the
above mentioned servicing, and any
other repairs covered by the warranty,
carried out by any workshop (within
or outside the Fiat Dealership), as long
as it has suitable means and follows the
instructions described in this Owner
Handbook.
PERIODIC CHECKS
Before long journeys, check and, if
necessary, restore:
engine coolant level;
brake fluid level;
control and recovery of additive level
for AdBlue Diesel emissions (UREA)
(for versions/markets, where provided);
windscreen washer fluid level;
tyre inflation pressure and condition;
operation of lighting system
(headlamps, direction indicators, hazard
warning lights, etc.);
operation of screen washer/wiper
system and positioning/wear of
windscreen/rear window wiper blades.
To ensure that the vehicle is always
efficient and well maintained, it is
advisable to make sure that you carry
out the above operations regularly
(approximately every 1000 km and
every 3000 km for checking and
topping up engine oil is advisable).
183

DEMANDING
VEHICLE USE
If the vehicle is mostly used in one of
the following conditions:
towing a trailer or caravan;
dusty roads;
short, repeated journeys (less than
7-8 km) at sub-zero outside
temperatures;
engine often idling or driving long
distances at low speeds or long periods
of inactivity;
the following checks must be carried
out more often than indicated in the
Scheduled Servicing Plan:
check front disc brake pad
conditions and wear;
check cleanliness of bonnet and
boot locks, cleanliness and lubrication
of linkage;
visually inspect conditions of:
engine, gearbox, transmission, pipes
and hoses (exhaust - fuel system -
brakes) and rubber elements (boots -
sleeves - bushes - etc.);
check battery charge and battery
fluid level (electrolyte);
visually inspect condition of the
accessory drive belts;
check and, if necessary, change
engine oil and replace oil filter;
Restore additive level for AdBlue
Diesel emissions (UREA) (for versions /
markets where applicable), at the
ignition of the lamp or the message on
the instrument panel;
check and, if necessary, replace
pollen filter.
184
SERVICING AND CARE