2016 DODGE JOURNEY phone

Making A Second Call While Current Call Is In
Progress
To make a second call while you are currently on a call,
push the Voice Command
button and say “Dial” or
“Call” followed by the phone number or phonebook
entry you wish to call. The first call will be on hold
while the second call is in progress. Or you can place
a call on hold by pressing the “Hold” button on the
touchscreen, then dial a number from the dialpad,
recent calls or from the phonebooks. To go back to the
first call, refer to “Toggling Between Calls” in this
section. To combine two calls, refer to “Join Calls” in
this section.
Toggling Between Calls
If two calls are in progress (one active and one on hold),
push the Phone
button until you hear a single beep,
indicating that the active and hold status of the two
calls have switched. Only one call can be placed on hold at a time. Also you can press the “Swap” button
on the touchscreen, on the Phone main screen.
Join Calls
When two calls are in progress (one active and one on
hold), press the “Join Calls” button on the Phone main
screen to combine all calls into a Conference Call.
Call Termination
To end a call in progress, momentarily press the “End”
button on the touchscreen or the Phone
button. Only
the active call(s) will be terminated and if there is a call
on hold, it will become the new active call. If the active
call is terminated by the far end, a call on hold may not
become active automatically. This is cell phone-
dependent. 3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 137

Redial
1. Press the “Redial” button on the touchscreen, or pushthe Phone
button and after the “Listening”
prompt and the following beep, say “Redial.”
2. The Uconnect Phone will call the last number that was dialed from your mobile phone.
Call Continuation
Call continuation is the progression of a phone call on the
Uconnect Phone after the vehicle ignition key has been
switched to OFF.
•After the ignition key is switched to OFF, a call can
continue on the Uconnect Phone either until the call
ends, or until the vehicle battery condition dictates
cessation of the call on the Uconnect Phone and
transfer of the call to the mobile phone.
Uconnect Phone Features
Emergency Assistance
If you are in an emergency and the mobile phone is
reachable:
• Pick up the phone and manually dial the emergency
number for your area.
If the phone is not reachable and the Uconnect Phone is
operational, you may reach the emergency number as
follows:
• Push the Phone
button to begin.
•After the “Listening” prompt and the following beep,
say “Emergency” and the Uconnect Phone will instruct
the paired mobile phone to call the emergency number.
This feature is supported in the U.S., Canada, and
Mexico.
138 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

NOTE:
•The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and
Canada and 060 for Mexico). The number dialed may
not be applicable with the available mobile service and
area.
• The Uconnect Phone does slightly lower your chances
of successfully making a phone call as to that for the
mobile phone directly.
WARNING!
Your phone must be turned on and connected to the
Uconnect Phone to allow use of this vehicle feature
in emergency situations, when the mobile phone has
network coverage and stays connected to the
Uconnect Phone.
Roadside Assistance/Towing Assistance
If you need roadside/towing assistance:
• Push the Phone
button to begin.
•After the “Listening” prompt and the following beep,
say “Roadside Assistance” or say “Towing Assis-
tance.”
NOTE: The roadside/towing assistance number dialed is
based on the country where the vehicle is purchased
(1-800-521-2779 for U.S./Canada, 55-14-3454 for Mexico
City and 1-800-712-3040 for outside Mexico City in
Mexico). Please refer to the FCA US LLC 24-Hour “Road-
side Assistance” coverage details in the Warranty Infor-
mation Booklet and on the 24-Hour Roadside Assistance
Card.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems.”
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 139

Working With Automated Systems
This method is used in instances where one generally has
to push numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect Phone to access a voice mail
system or an automated service, such as a paging service
or automated customer service line. Some services re-
quire immediate response selection. In some instances,
that may be too quick for use of the Uconnect Phone.
When calling a number with your Uconnect Phone that
normally requires you to enter in a touch-tone sequence
on your mobile phone keypad, you can utilize the
touchscreen or push the Voice Command
button and
say the word “Send” then the sequence you wish to
enter. For example, if required to enter your PIN
followed with a pound, (3746#),youcanpush the
Voice Command
button and say, “Send3746#.”
Saying “Send” followed by a number, or sequence of numbers, is also to be used for navigating through an
automated customer service center menu structure,
and to leave a number on a pager.
You can also send stored mobile phonebook entries as
tones for fast and easy access to voice mail and pager
entries. For example, if you previously created a Phone-
book entry and/or Last Name as “Voice Password,” then
if you push the Voice Command
button and say
“Send Voicemail Password,” the Uconnect Phone will
then send the corresponding phone number associ-
ated with the phonebook entry, as tones over the
phone.
NOTE:
• The first number encountered for that contact will be
sent. All other numbers entered for that contact will be
ignored.
140 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

•You may not hear all of the tones due to mobile phone
network configurations. This is normal.
• Some paging and voice mail systems have system time
out settings that are too short and may not allow the
use of this feature.
• Pauses, wait or other characters that are supported by
some phones are not supported over Bluetooth. These
additional symbols will be ignored when dialing a
numbered sequence.
Barge In — Overriding Prompts
The Voice Commandbutton can be used when you
wish to skip part of a prompt and issue your voice
command immediately. For example, if a prompt is
asking “There are two numbers with the name John. Say the full name” you could push the Voice Com-
mand
button and say, “John Smith” to select that
option without having to listen to the rest of the voice
prompt.
Voice Response Length
It is possible for you to choose between Brief and
Detailed Voice Response Length.
1. Push the MORE button on the faceplate, then press the “Settings” button on the touchscreen.
2. Press the “Display” button on the touchscreen, then scroll down to Voice Response Length.
3. Select either “Brief” or “Detailed” by pressing the box next to the selection. A check-mark will appear to
indicate your selection.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 141

Phone And Network Status Indicators
Uconnect Phone will provide notification to inform you
of your phone and network status when you are attempt-
ing to make a phone call using Uconnect Phone. The
status is given for network signal strength and phone
battery strength.
Dialing Using The Mobile Phone Keypad
You can dial a phone number with your mobile phone
keypad and still use the Uconnect Phone (while dialing
via the mobile phone keypad, the user must exercise
caution and take precautionary safety measures). By
dialing a number with your connected Bluetooth mobile
phone, the audio will be played through your vehicle’s
audio system. The Uconnect Phone will work the same as
if you dial the number using voice a command.NOTE:
Certain brands of mobile phones do not send the
dial ring to the Uconnect Phone to play it on the vehicle
audio system, so you will not hear it. Under this situa-
tion, after successfully dialing a number the user may feel
that the call did not go through even though the call is in
progress. Once your call is answered, you will hear the
audio.Mute/Un-Mute (Mute OFF)
When you mute the Uconnect Phone, you will still be
able to hear the conversation coming from the other
party, but the other party will not be able to hear you. To
mute the Uconnect Phone simply press the “Mute”
button on the Phone main screen.
Advanced Phone Connectivity
Transfer Call To And From Mobile Phone
The Uconnect Phone allows ongoing calls to be trans-
ferred from your mobile phone to the Uconnect Phone
142 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

without terminating the call. To transfer an ongoing call
from your connected mobile phone to the Uconnect
Phone or vice versa, press the “Transfer” button on the
Phone main screen.
Connect Or Disconnect Link Between the Uconnect
Phone And Mobile Phone
If you would like to connect or disconnect the Bluetooth
connection between a Uconnect Phone paired mobile
phone and the Uconnect Phone, follow the instructions
described in your mobile phone User’s Manual.
Things You Should Know About Your Uconnect
Phone
Voice Command
For best performance:
•Adjust the rearview mirror to provide at least ½ inch
(1 cm) gap between the overhead console (if equipped)
and the mirror. •
Always wait for the beep before speaking.
• Speak normally without pausing, just as you would
speak to a person sitting a few feet/meters away from
you.
• Make sure that no one other than you is speaking
during a Voice Command period.
Performance is maximized under:
• Low-to-medium blower setting
• Low-to-medium vehicle speed
• Low road noise
• Smooth road surface
• Fully closed windows
• Dry weather condition
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 143

NOTE:
•Even though the system is designed for users speaking
in North American English, French, and Spanish ac-
cents, the system may not always work for some.
• When navigating through an automated system such
as voice mail, or when sending a page, at the end of
speaking the digit string, make sure to say “Send.”
• Storing names in the phonebook when the vehicle is
not in motion is recommended.
• It is not recommended to store similar sounding names
in the Uconnect Phonebook.
• Phonebook (Downloaded and Uconnect Phone Local)
name recognition rate is optimized when the entries
are not similar.
• Numbers must be spoken in single digits. “800” must
be spoken “eight-zero-zero” not “eight hundred.” •
You can say “O” (letter “O”) for “0” (zero).
• Even though international dialing for most number
combinations is supported, some shortcut dialing
number combinations may not be supported.
Far End Audio Performance
Audio quality is maximized under:
• Low-To-Medium Blower Setting
• Low-To-Medium Vehicle Speed
• Low Road Noise
• Smooth Road Surface
• Fully Closed Windows
• Dry Weather Conditions
• Operation From The Driver’s Seat
144 UNDERSTANDING THE FEATURES OF YOUR VEHICLE