2016 Citroen JUMPY bluetooth

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QUESTIONANSWER SOLUTION
I cannot connect my
Bluetooth telephone. The telephone's Bluetooth function may be switched off or the
telephone may not be visible. Check that your telephone's Bluetooth function is
switched on.
Check in the telephone settings that it is "visible
to all".
The Bluetooth telephone is not compatible with the system. You can check the compatibility of your
telephone at the brand's website (services).
The volume of the
telephone connected
in Bluetooth mode is
inaudible. The volume depends both on the system and on the telephone.
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.
The ambient noise level has an influence on the quality of
telephone communication. Reduce the ambient noise level (close the
windows, reduce the booster fan speed, slow
down, ...).
Some contacts are
duplicated in the list. The options for synchronizing contacts are synchronizing the
contacts on the SIM card, the contacts on the telephone, or both.
When both synchronizations are selected, some contacts may be
duplicated. Select "Display SIM card contacts" or "Display
telephone contacts".
Contacts are not shown in
alphabetical order. Some telephones offer display options. Depending on the settings
chosen, contacts can be transferred in a specific order. Modify the display setting in the telephone
di r e c to r y.
The system does not
receive SMS text messages. The Bluetooth mode does not permit sending SMS text messages
to the system.
Telephone
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Bluetooth® audio system
Contents
First steps
4 84
Steering mounted controls - Type 1

4
85
Steering mounted controls - Type 2

4
86
Menus

4
87
Radio

4
88
DAB (Digital Audio Broadcasting) radio

4
90
Media
49

2
Telephone
4

97
Frequently asked questions

5
02
Your audio system is coded in such a way that it will only operate
in your vehicle. The different functions and adjustments described vary
according to the version and configuration of your vehicle. As a safety measure and because it requires the sustained
attention of the driver, the pairing of your Bluetooth telephone to
the Bluetooth hands-free audio system must only be carried out
with the vehicle stationary
and the ignition on.
To avoid discharging the battery, the audio system may switch
off after a few minutes if the engine is not running.
.
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To play a disc which has already
been inserted, press the SOURCE
button several times in succession
and select CD .
Press one of the buttons to select a
folder on the CD.
Press one of the buttons to select a
track on the CD.
Press the LIST button to display
the list of directories of the MP3
compilation.
Press and hold one of the buttons for
fast for ward or backward play.
Bluetooth® audio streaming
Streaming allows music files on the telephone
to be played via the audio system.
Connect the telephone.
(Refer to the " Pairing a telephone " section).
Play can be controlled using the buttons on the
audio system control panel and the steering
mounted controls**. Contextual information
may be displayed in the screen. Activate the streaming source by
pressing the SOURCE
* button.
Connecting Apple® players
Connect the Apple® player to the USB port
using a suitable cable (not supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of the
portable device connected (artists / albums /
genres / playlists).
The version of software in the audio system
may not be compatible with the generation of
your Apple
® player.
*

I

n certain cases, play of the audio files must
be initiated from the keypad.
**

I

f the telephone supports the function. The
audio quality depends on the quality of
transmission by the telephone.
.
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Telephone
Pairing a Bluetooth® telephone
As a safety measure and because it
requires the sustained attention of the
driver, the pairing of your a Bluetooth
telephone to the Bluetooth hands-free
audio system must only be carried
out with the vehicle stationary and the
ignition on
The services available depend on
the network, the SIM card and the
compatibility of the Bluetooth telephone
used.
Refer to the instructions for your
telephone and to your service provider
for the services available to you. Activate the telephone's Bluetooth
function and ensure that it is "visible to
all" (telephone configuration).* If your telephone is fully compatible. The "Telephone " menu gives access to the
following functions in particular: " Directory" *,
" Calls list ", "View paired devices ".
Depending on the type of telephone, you may
be asked to accept or confirm access by the
system to each of these functions. If pairing fails, the number of attempts is not
restricted.
A message appears in the screen confirming
the pairing.Procedure from the telephone Completing the pairing
Procedure from the system
Select the name of the system in the
list of devices detected. To complete the pairing, whichever
procedure is used (from the telephone
or from the system), check that the
code displayed in the system and the
telephone is the same and confirm.
Press the MENU button.
Select the " Connections " menu.
Confirm with OK.
A window is displayed with a search in progress
message.
In the list of devices detected, select a
telephone to pair. Only one telephone can be
paired at a time. Confirm with OK. Select "
Search for a Bluetooth
device ".
Information and advice
Go to the brand's website or more
information (compatibility, more
help,
...

).
.
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Receiving a call
An incoming call is announced by a ring and a
superimposed display in the screen.Select the " YES" tab in the screen
using the buttons.
Confirm with OK.
Confirm with OK.
Press this button at the steering
mounted controls to accept the call.
Making a call
In the "
Telephone " menu.
Select " Call".
Select " Calls list ".
Select "
Dial".
Or Or
Select " Directory ".
Press this button for more than two
seconds for access to your directory,
then navigate using the thumb wheel. In the "
Telephone " menu.
Select " End call".
Ending a call
During a call, press one of the
buttons for more than 2 seconds.
Confirm with OK
to end the call.
The system accesses the telephone's
contacts directory, depending on its
compatibility, and while it is connected
by Bluetooth
With certain telephones connected by
Bluetooth, you can send a contact to
the directory of the audio system.
Contacts imported in this way are
saved in a permanent directory
visible to all, whatever the telephone
connected.
The menu for the directory is not
accessible if it is empty.
.
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500
During a call, press OK to display the
contextual menu.
In the contextual menu, select " End
call " to end the call.
Managing calls
Hang up
(so that the caller cannot hear)
In the contextual menu:
-

s
elect "Micro OFF " to switch off
the microphone.
-

d
eselect "Micro OFF " to switch
the microphone on. In the contextual menu:
-

s
elect "
Telephone mode " to
transfer the call to the telephone
(for example, to leave the vehicle
while continuing a conversation).
-
d
eselect "
Telephone mode " to
transfer the call to the vehicle.
Microphone off Telephone modeIf the contact has been cut off, when you
reconnect on returning to the vehicle,
the Bluetooth connection will be restored
automatically and sound returned to the
system (depending on the compatibility of the
telephone).
In some cases telephone mode must be
activated from the telephone. From the contextual menu, select
"
DTMF tones " and confirm to use
the digital keypad to navigate in the
interactive voice response menu.
From the contextual menu, select
" Switch " and confirm to return to a
call left on hold.
Interactive voice response
Dual call
Confirm with OK.
Confirm with OK. Confirm with OK.
Confirm with OK.
Confirm with OK.
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To modify the contacts saved in the
system, press MENU then select
" Telephone " and confirm.
Select " Directory management "
and confirm.
You can:
-
"Consult an entr y ",
-
"Delete an entry ",
-
"Delete all entries ".
Make a long press on SRC/TEL .
The system accesses the telephone's
contacts directory, depending on
its compatibility, and while it is
connected by Bluetooth.
With certain telephones connected
by Bluetooth you can send a contact
to the directory of the audio system.
Contacts imported in this way are
saved in a permanent directory
visible to all, whatever the telephone
connected.
The menu for the directory is not
accessible if it is empty.
Select "
Directory " to see the list of
contacts.
Directory
Confirm with OK.
OR
Voice recognition
This function allows you to use your
smartphone's voice recognition via the system.
To start voice recognition, depending on the
type of steering mounted controls:
Make a long press on the end of the lighting
control stalk.Press this button.
Voice recognition requires the use of a
compatible smartphone first connected
to the vehicle by Bluetooth.
.
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504
Media
QUESTIONANSWER SOLUTION
The Bluetooth connection
is broken. The state of charge of the device may be too low.
Charge the battery of the portable device.
The message "USB device
error" is displayed in the
screen. The USB memory stick is not recognised.
The USB memory stick may be corrupt.
Reformat the USB memory stick.
The CD is ejected every
time or is not played. The CD is upside down, cannot be read, does not contain audio files
or contains an audio files of a format that cannot be played by the
audio system.
The CD is protected by an anti-pirating system not recognised by
the audio system. -

C
heck that the CD is inserted in the player the
right way up.
-

C
heck the condition of the CD: the CD cannot
be played if it is too damaged.
-

C
heck the content in the case of a recorded
CD: consult the advice in the "Audio" section.
-

D
ue to their quality level, certain writeable
CDs will not be played by the audio system.
The sound from the CD is
p o o r. The CD used is scratched or of poor quality.
Insert a good quality CD and store them in
suitable conditions.
The audio settings (base, treble, ambience) are unsuitable. Return bass and treble settings to 0, without
selecting an ambience.
I am unable to play
the music files on my
smartphone via the USB
port. Depending on the smartphone, access by the audio system to music
on the smartphone may have to be approved on the latter.
Manual activate the MTP profile on the
smartphone (USB settings menu).
Audio and Telematics