168
Media
QUESTIONANSWER SOLUTION
The Bluetooth connection
is broken. The state of charge of the device may be too low.
Charge the battery of the portable device.
The message "USB device
error" is displayed in the
screen. The USB memory stick is not recognised.
The USB memory stick may be corrupt.
Reformat the USB memory stick.
The CD is ejected every
time or is not played. The CD is upside down, cannot be read, does not contain audio
files or contains audio files of a format not recognised by the audio
system.
The CD is protected by an anti-pirating system not recognised by
the audio system. -
C
heck that the CD is inserted in the player the
right way up.
-
C
heck the condition of the CD: the CD cannot
be played if it is too damaged.
-
C
heck the content in the case of a recorded
CD: consult the advice in the "Audio" section.
-
D
ue to their quality level, certain writeable
CDs will not be played by the audio system.
The sound from the CD is
p o o r. The CD used is scratched or of poor quality.
Insert a good quality CD and store them in
suitable conditions.
The audio settings (base, treble, ambience) are unsuitable. Return bass and treble settings to 0, without
selecting an ambience.
I am unable to play
the music files on my
smartphone via the USB
port. Depending on the smartphone, access by the audio system to music
on the smartphone may have to be approved on the latter.
Manual activate the MTP profile on the
smartphone (USB settings menu).
Audio and Telematics
169
Transversal-Citroen_en_Chap03_RD6_ed01-2016
QUESTIONANSWER SOLUTION
I am unable to access my
voicemail. Few telephones or service providers allow the use of this function. Call your voicemail box, via the telephone menu,
using the number supplied by your service
provider.
I am unable to access my
directory of contacts. Check the compatibility of your telephone.
You did not give access to your contacts when pairing the telephone.
Accept or confirm access by the system to the
contacts on your telephone.
I am unable to continue a
conversation when getting
into my vehicle. Telephone mode is activated.
Deselect telephone mode to transfer the call to
the vehicle.
I am unable to pair my
telephone by Bluetooth. Telephones (models, versions of operating systems) have their own
specific aspects in the pairing procedure and some telephones are
not compatible. Before starting the pairing procedure, delete the
pairing of the telephone from the system AND of
the system from the telephone, so as to see the
compatibility of the telephones.
Telephone
.
Audio and Telematics
