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Audio and Telematics
Transversal-Citroen_en_Chap02_RCC-2-2-0_ed01-2016
Radio
QUESTIONANSWERSOLUTION
The quality of reception of the radio station listened to gradually deteriorates or the stored stations do not function (no sound, 87.5 Mhz is displayed...).
The vehicle is too far from the transmitter used by the station listened to or there is no transmitter in the geographical area through which the vehicle is travelling.
Activate the "RDS" function by means of the upper band to enable the system to check whether there is a more power ful transmitter in the geographical area.
The environment (hills, buildings, tunnels, basement car parks...) block reception, including in RDS mode. This phenomenon is normal and does not indicate a fault with the audio system.
The aerial is absent or has been damaged (for example when going through a car wash or into an underground car park). Have the aerial checked by a franchised dealer.
I cannot find some radio stations in the list of stations received.
The station is not received or its name has changed in the list. Press the round arrow on the "List" tab of the "Radio" page.
Some radio stations send other information in place of their name (the title of the song for example). The system interprets this information as the name of the station. The name of the radio station changes.
Frequently asked questions
The following table groups together the answers to the most frequently asked questions concerning your audio system.
167
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Audio and Telematics
Transversal-Citroen_en_Chap03_RD6_ed01-2016
QUESTIONANSWERSOLUTION
The preset stations do not function (no sound, 87.5 Mhz is displayed...).
An incorrect waveband is selected. Press the BAND button to return to the waveband (FM, FM2, DAB, AM) on which the stations are preset.
The traffic announcement (TA) is displayed. I do not receive any traffic information.
The radio station is not part of the regional traffic information network. Tune to a radio station which broadcasts traffic information.
The quality of reception of the radio station listened to gradually deteriorates or the stored stations do not function (no sound, 87.5 Mhz is displayed...).
The vehicle is too far from the transmitter used by the station listened to or there is no transmitter in the geographical area through which the vehicle is travelling.
Activate the RDS function to enable the system to check whether there is a more power ful transmitter in the geographical area.
The environment (hills, buildings, tunnels, underground car parks...) block reception, including in RDS mode. This phenomenon is normal and does not indicate a fault in the audio system.
The aerial is absent or has been damaged (for example when going through an automatic car wash or into an underground car park). Have the aerial checked by a franchised dealer.
Sound cut-outs of 1 to 2 seconds in radio mode. During this brief sound cut-out, the RDS searches for another frequency giving better reception of the station. Deactivate the RDS function if the phenomenon is too frequent and always on the same route.
