305
DS5_en_Chap11d_RD5_ed02-2015
QUESTIONANSWER SOLUTION
The CD is ejected
automatically or is not
played by the player. The CD is inserted upside down, is unplayable, does not contain
any audio data or contains an audio format which the player cannot
p l ay.
The CD is protected by an anti-pirating protection system which is
not recognised by the audio equipment. -
Ch
eck that the CD is inserted in the player
the right way up.
-
Ch
eck the condition of the CD: the CD
cannot be played if it is too damaged.
-
Ch
eck the content in the case of a recorded
CD: consult the advice in the "Audio" section.
-
Th
e audio equipment's CD player does not
play DVDs.
-
Du
e to their quality level, certain writeable
CDs will not be played by the audio system.
The CD player sound is
p o o r. The CD used is scratched or of poor quality.
Insert good quality CDs and store them in
suitable conditions.
The audio settings (bass, treble, ambience) are unsuitable. Set the treble or bass level to 0, without selecting
an ambience.
I am unable to connect my
Bluetooth telephone. It is possible that Bluetooth is switched off on the telephone or that
the telephone has not been made not visible. -
Ch
eck that your telephone has Bluetooth
switched on.
-
Ch
eck in the telephone's settings that it is
" Visible to all".
The Bluetooth telephone is not compatible with the system. You can check the compatibility of your
telephone on www.citroen.co.uk (services).
The Bluetooth connection
is cut. The battery of the peripheral may not be sufficiently charged. Recharge the battery of the peripheral device.
Audio and Telematics
DS5_en_Chap11d_RD5_ed02-2015
QUESTIONANSWER SOLUTION
The message "USB
peripheral error"
or "Peripheral not
recognised" is displayed in
the screen. The USB memory stick is not recognised.
The memory stick may be corrupt.
Reformat the memory stick (FAT32).
A telephone connects
automatically,
disconnecting another
telephone. Automatic connection overrides manual connection.
Modify the telephone settings to remove
automatic connection.
The Apple
® player is
not recognised when
connecting to the USB
port. The Apple® player is of a generation that is not compatible with
a U
SB connection. Connect the Apple® player to the AUX Jack
socket using a suitable cable (not supplied).
The hard disk or device
is not recognised when
connecting to the USB
port. Some hard disks and devices need a power supply greater than is
provided by the audio system.
Connect the device to the 230 V socket, the 12 V
socket or an external power supply.
cau
tion : ensure that the device does not
transmit a voltage greater than 5 V (risk of
destruction of the system).
When streaming, the
sound cuts momentarily. Some models of telephone prioritise connection with the "hands-
free" profile. Delete the "hands-free" connection profile to
improve streaming.
