2016 Citroen C3 PICASSO display

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FREQUENTLY ASKED QUESTIONS
QUESTION ANSWER SOLUTION
Certain traffic jams
along the route are not
indicated in real time. On starting, it is several minutes before the system begins to receive t\
he
traffic information.
Wait until the traffic information is being received
correctly (display of the traffic information icons on
the map).
The filters are too restrictive. Modify the "Geographic filter" settings.
In certain countries, only major routes (motorways...) are listed for the
traffic information. This phenomenon is normal. The system is
dependent on the traffic information available.
The altitude is not
displayed. On starting, the initialisation of the GPS may take up to 3 minutes to
receive more than 4 satellites correctly. Wait until the system has started up completely.
Check that there is a GPS coverage of at least
4
satellites (long press on the SETUP button, then
select "GPS coverage").
Depending on the geographical environment (tunnel...) or the weather ,
the conditions of reception of the GPS signal may vary. This phenomenon is normal. The system
is dependent on the GPS signal reception
conditions.
I am unable to connect
my Bluetooth telephone. The telephone's Bluetooth function may be switched off or the telephone
may not be visible. -

Check that your telephone's Bluetooth
function is switched on.
-


Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with the system. Y

ou can check the compatibility of your telephone
on www.citroen.co.uk (services)
The volume of the
telephone connected
in Bluetooth mode is
inaudible. The volume depends both on the system and on the telephone.
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.
The ambient noise level has an influence on the quality of telephone
communication. Reduce the ambient noise level (close the windows,
reduce the booster fan speed, slow down, ...).

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FREQUENTLY ASKED QUESTIONS
QUESTION ANSWER SOLUTION
Some contacts are
duplicated in the list. The options for synchronizing contacts are synchronizing the contacts
on the SIM card, the contacts on the telephone, or both. When both
synchronizations are selected, some contacts may be duplicated. Select "Display SIM card contacts" or "Display
telephone contacts".
Contacts are not shown
in alphabetical order. Some telephones offer display options. Depending on the settings
chosen, contacts can be transferred in a specific order. Modify the display setting in the telephone
directory.
The system does not receive
SMS text messages.The Bluetooth mode does not permit sending SMS text messages to the
system.
The CD is ejected
automatically or is not
played by the player. The CD is inserted upside down, is unplayable, does not contain any
audio data or contains an audio format which the player cannot play
.-

Check that the CD is inserted in the player the
right way up.
-


Check the condition of the CD: the CD cannot
be played if it is too damaged.
-


Check the content in the case of a recorded
CD: refer to the information and advice in the
"MUSIC MEDIA

PLAYERS" section.
-

The audio system's CD player does not play
DVDs.
-


Some recorded CDs will not be played by the audio
system because they are not of the correct quality.
The CD has been recorded in a format that is not compatible with the
player (udf, ...).
The CD is protected by an anti-pirating protection system which is not
recognised by the audio system.
There is a long waiting
period following the insertion
of a CD or connection of a
USB memory stick.When a new medium is inserted, the system reads a certain amount of
data (directory, title, artist, etc.). This may take from a few seconds to a
few minutes. This phenomenon is normal.
The CD player sound is
poor. The CD used is scratched or of poor quality.
Insert good quality CDs and store them in suitable
conditions.
The audio equipment settings (bass, treble, ambiences) are unsuitable.\
Set the treble or bass level to 0, without selecting
an ambience.

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FREQUENTLY ASKED QUESTIONS
QUESTION ANSWER SOLUTION
Some characters in the
media information are not
displayed correctly while
playing. The audio system does not read some types of characters.
Use standard characters to name tracks and
folders.
Playing of streaming files
does not start. The peripheral device connected does not support automatic play. Start the playback from the device.
The names of tracks and
the track length are not
displayed on the screen
when streaming audio. The Bluetooth profile does not allow the transfer of this information.
The quality of reception
of the radio station
listened to gradually
deteriorates or the stored
stations do not function
(no sound, 87.5
Mhz is
displayed...). The vehicle is too far from the transmitter used by the station listened\

to or there is no transmitter in the geographical area through which the
vehicle is travelling.
Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in the
geographical area.
The environment (hills, buildings, tunnels, basement car parks...) blo\
ck
reception, including in RDS mode. This phenomenon is normal and does not indicate
a fault with the audio system.
The aerial is absent or has been damaged (for example when going
through an automatic car wash or in an underground car park). Have the aerial checked by a CITROËN dealer.
I cannot find some radio
stations in the list of
stations received. The station is not received or its name has changed in the list.
Some radio stations send other information in place of their name (the \
title of the song for example).
The system interprets this information as the name of the station.
The name of the radio
station changes.

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FIRST STEPS
Eject CD.Select source:
radio, audio CD / MP3 CD, USB,
Jack connection, Streaming,
AUX.
Select the screen display
mode:
Date, audio functions, trip
computer, telephone. Automatic frequency search
down/up.
Select previous/next CD, MP3
or USB track.
Audio settings: front/
rear fader, left/right
balance, bass/treble,
loudness, audio
ambiences.
Display the list of
local stations.
Long press: CD
tracks or MP3
folders (CD / USB).
TA (Traffic Announcements)
on/off.
Long press: PTY* (radio
Programme TYpe) mode.
Display main menu.
The DARK button changes the screen display
for improved driving comfort at night.
1
st press: upper bar only illuminated.
2nd press: black screen.
3rd press: return to standard display.
On/off, volume setting.
Buttons 1 to 6:
Select a pre-set radio station.
Long press: pre-set a station. Select next frequency down/up.
Select previous/next MP3 folder.
Select previous/next folder / genre /
artist / playlist (USB).Confirm.
Select AM / FM
wavebands.
Abandon the current
operation.
*
Available according to version.

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MAIN MENU
Audio functions
Radio; CD; USB; AUX.
Screen C
For an overview of the menus
available, refer to the "Screen
menu map" section.
Trip computer
Enter distances; Alerts; State of functions.
Bluetooth
®: Telephone - Audio
Pairing; Hands-free kit; Streaming.
Personalisation-configuration
Vehicle parameters; Display; Languages.
Screen A

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AUDIO
Press the SOURCE button several
times in succession and select the
radio.
Press the BAND AST button to
select a waveband.
Briefly press one of the buttons to
carry out an automatic search of the
radio stations.
Press one of the buttons to carry out
a manual search up / down for radio
frequencies.
Press the LIST REFRESH button to
display the list of stations received
locally (30 stations maximum).
To update this list, press for more
than two seconds.The external environment (hills, buildings, tunnels, basement car parks,

...)
may block reception, including in RDS mode.
This is a normal effect of the
way in which radio waves are transmitted and does not indicate any failure
of the audio system.
RDS
Selecting a station
Press the MENU button.
Select "Audio functions ".
Select the "FM waveband
preferences " function.
Select "Activate RDS ".
Press OK.
Press OK.
Press OK, RDS is displayed in the
screen.
In "Radio" mode, press OK directly to activate / deactivate RDS
mode.
RDS, if displayed, enables you to continue listening to the same station\

by automatic retuning to alternative frequencies. However, in certain
conditions, coverage of an RDS station may not be assured throughout
the country as radio stations do not cover 100
% of the territory. This
explains the loss of reception of a station that can occur during a journey.

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AUDIO
Insert circular compact discs only.
Some anti-pirating systems, on original discs or CDs copied using a
personal recorder, may cause faults which are no reflection on the
quality of the vehicle's player.
Insert a CD in the player, play begins automatically.
CD player
To play a disc which has already been
inserted, press the SOURCE button
several times in succession and
select CD.
Press one of the buttons to select a
track on the CD.
Press the LIST REFRESH button to display the list of tracks on
the

CD. Press and hold one of the buttons for
fast forward or fast back.
Receiving TA messages
Press the TA button to activate or
deactivate traffic messages.
The TA (Traffic Announcement) function gives priority to TA alert
messages. To operate, this function needs good reception of a
radio station transmitting this type of message. When a traffic
report is transmitted, the current audio source (Radio, CD, ...) is
interrupted automatically to play the TA message. Normal playback
of the audio source resumes at the end of the transmission of the
message.

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The audio system will only play files with the extension ".mp3" with
a sampling rate of 22.05 KHz or 44.1 KHz. No other type of file
(.wma, .mp4, .m3u...) can be played.
In order to be able to play a recorded CDR or CDRW, when
recording, the ISO 9660 level 1.2 or Joliet file format is
recommended.
If the disc is recorded in another format, it may not be played
correctly.
It is recommended that the same recording format is always
used for an individual disc, with as low a speed as possible
(4x maximum) for optimum sound quality.
In the particular case of a multi-session CD, the Joliet format is
recommended.
Use only USB memory sticks formatted FAT32 (File Allocation
Table). It is advisable to restrict file names to 20 characters without using
special characters (e.g. " ?
; ù) to avoid any playing or displaying
problems.
Information and advice
AUDIO
It is recommended that you use genuine Apple® USB cables for
correct operation.
Insert an MP3 CD compilation in the player.
The audio equipment searches for all of the music tracks,
which may take anything between a few seconds and several
tens

of

seconds, before play begins.
Playing an MP3 CD compilation
On a single disc, the CD player can read up to 255 MP3 files
spread over 8 folder levels. However, it is advisable to keep to
a limit of two levels to reduce the access time before the CD is
played.
While the CD is being played, the folder structure is not followed.
All of the files are displayed on a single level.
To play a disc which has already
been inserted, press the SOURCE
button several times in succession
and select CD.
Press one of the buttons to select a
folder on the CD.
Press the LIST REFRESH button to display the list of directories of
the MP3 compilation. Press and hold one of the buttons for
fast forward or backward play. Press one of the buttons to select a
track on the CD.