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The table below gives answers to the most frequently asked questions on your audio system.QUESTION ANSWER SOLUTION
With the engine off, the
audio system switches off
after a few minutes of use. When the engine is switched off, the audio system operating time
depends on the state of charge of the battery.
The switch-off is normal: the audio equipment switches to economy
mode and switches off to prevent discharging of the vehicle's
battery. Start the vehicle's engine to increase the battery
charge.
The message "the audio
system is overheated"
appears on the display. In order to protect the installation if the surrounding temperature
is too high, the audio system switches to an automatic thermal
protection mode leading to a reduction in volume or CD play
stopping. Switch the audio system off for a few minutes to
allow the system to cool.
Frequently asked questions
QUESTION
ANSWER SOLUTION
There is a difference in
sound quality between the
different audio sources
(radio, CD...). For optimum sound quality, the audio settings (Volume, Bass,
Treble, Ambience, Loudness) can be adapted to the different sound
sources, which may result in audible differences when changing
source (radio, CD...). Check that the audio settings (Volume, Bass,
Treble, Ambience, Loudness) are adapted to
the sources listened to. It is advisable to set
the audio functions (Bass, Treble, Front-Rear
Balance, Left-Right Balance) to the middle
position, select the musical ambience "None"
and set the loudness correction to the "
ac
tive"
position in CD mode or to the "Inactive" position
in radio mode.
Radio
Audio and Telematics
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QUESTIONANSWER SOLUTION
The stored stations do not
function (no sound,
87.5 Mhz is displayed...). An incorrect waveband is selected.
Press the B
a
nd a
S
T button to return to the
waveband (AM, FM1, FM2, FMAST) on which the
stations are stored.
The traffic announcement
(TA) is displayed. I do
not receive any traffic
information. The radio station is not part of the regional traffic information
network.
Tune to a radio station which broadcasts traffic
information.
The quality of reception of
the radio station listened
to gradually deteriorates
or the stored stations do
not function (no sound,
87.5
Mhz is displayed...). The vehicle is too far from the transmitter used by the station
listened to or there is no transmitter in the geographical area
through which the vehicle is travelling.
Activate the RDS function to enable the system
to check whether there is a more power ful
transmitter in the geographical area.
The environment (hills, buildings, tunnels, underground car parks...)
block reception, including in RDS mode. This phenomenon is normal and does not
indicate a failure of the audio equipment.
The aerial is absent or has been damaged (for example when going
through an automatic car wash or into an underground car park). Have the aerial checked by a CITROËN dealer.
Sound cut-outs of 1 to
2
seconds in radio mode.
du
ring this brief sound cut-out, the R
d
S searches for another
frequency giving better reception of the station. Deactivate the RDS function if the phenomenon
is too frequent and always on the same route.
Audio and Telematics
TECHNOLOGY on BOARD
10
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Media
QUESTIONANSWER SOLUTION
The message "USB
peripheral error" is
displayed on the screen.
The Bluetooth connection
is cut. The battery of the peripheral may not be sufficiently charged. Recharge the battery of the peripheral device.
The USB memory stick is not recognised.
The USB memory stick may be corrupt.
Reformat the USB memory stick.
The CD is ejected
automatically or is not
played by the player. The C
d
is inserted upside down, is unplayable, does not contain
any audio data or contains an audio format which the player cannot
p l ay.
The CD is protected by an anti-pirating protection system which is
not recognised by the audio equipment. -
C
heck that the CD is inserted in the player
the right way up.
-
C
heck the condition of the CD: the CD
cannot be played if it is too damaged.
-
C
heck the content in the case of a recorded
CD: consult the advice in the "Audio" section.
-
T
he audio equipment's CD player does not
play DVDs.
-
d
u
e to their quality level, certain writeable
CDs will not be played by the audio system.
The C
d
player sound is
p o o r. The CD used is scratched or of poor quality.
Insert good quality CDs and store them in
suitable conditions.
The audio equipment settings (bass, treble, ambiences) are
unsuitable. Set the treble or bass level to 0, without selecting
an ambience.
QUESTION ANSWER SOLUTION
I am unable to access my
voicemail. Few telephones or service providers allow the use of this function.
Telephone
Audio and Telematics