
Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S/Canada/Mexico-
9159388) - 2016 - crc - 5/20/15
Vehicle Care 293
15. Tighten the wheel nuts firmly ina crisscross sequence, as
shown.
16. Lower the jack all the way and remove the jack from under the
vehicle.
17. Tighten the wheel nuts firmly with the wheel wrench.
Storing a Flat or Spare Tire
and Tools
{Warning
Storing a jack, a tire, or other
equipment in the passenger
compartment of the vehicle could
cause injury. In a sudden stop or
collision, loose equipment could
strike someone. Store all these in
the proper place.
1. Lift the load floor and place the jack and wrench bag in their
original storage location.
Secure them with the retainer
straps and attach the hook to
the jack.
2. Close the load floor.
3. Place the flat tire over the bolt (1) and through one of the
bolt holes with the valve stem
facing down.
4. Route the retainer strap (4)through the wheel, as shown.
5. Attach the retainer strap (4) to the right forward most
D-ring (3).
6. Tighten the retainer strap (4).
7. Turn the retainer nut (2) clockwise to secure the tire.
The compact spare is for temporary
use only. Replace the compact
spare tire with a full-size road tire as
soon as you can.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S/Canada/Mexico-
9159388) - 2016 - crc - 5/20/15
Vehicle Care 301
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
To load a vehicle onto a flatbed
carrier:1. The vehicle must be on a flat surface.
2. The front tires must be properly inflated. If necessary, move a
rear tire to the front to replace
a flat or damaged tire.
If equipped, use the spare tire
to replace a flat or
damaged tire.
3. Remove the tow eye bolt from
the rear storage area. 4. Remove the front bumper tow
eye cover.
5. Screw the tow eye bolt into the bumper.
The tow cable can hook into
the tow eye bolt and pull the
vehicle onto the flatbed tow
truck.
6. Ramps are required for thefront fascia to clear the flatbed.
Caution
If ramps are not used, the front
fascia will come into contact with
the flatbed and may cause
damage. Always use ramps.
7. Use the proper nylon strap harnesses around the tires to
secure them to the flatbed car
carrier.
8. If the car is parked at an angle so that the front toe eye cannot
be accessed, wrap a tow strap
around both of the rear trailing
arms and pull the vehicle onto
a flat surface. Do not wrap the
tow strap around the rear
torque tube.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S/Canada/Mexico-
9159388) - 2016 - crc - 5/20/15
Vehicle Care 303
Dinghy Towing
Caution
If the vehicle is towed with all four
wheels on the ground, the drive
unit could be damaged. Repairs
would not be covered by the
vehicle warranty. Do not tow the
vehicle with all four wheels on the
ground.
The vehicle was not designed to be
towed with all four wheels on the
ground. If the vehicle must be towed, a dolly should be used. See
the information on dolly towing
following.
Dolly Towing from the Front
The vehicle can be towed from the
front using a dolly. To tow the
vehicle using a dolly:
1. Attach the dolly to the tow vehicle following the dolly
manufacturer's instructions.
2. Drive the front wheels onto the dolly.
3. Put the shift lever in P (Park).
4. Set the parking brake and turn the vehicle off. 5. Clamp the steering wheel in a
straight-ahead position with a
clamping device designed for
towing.
6. Secure the vehicle to the dolly
with a lash over the tire. Do not
lash though the wheel.
7. Release the parking brake.
8. Check for adequate rear fascia to ground clearance.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S/Canada/Mexico-
9159388) - 2016 - crc - 5/20/15
Vehicle Care 313
Removing and Replacing the
Floor Mats
Pull up on the rear of the floor mat
to unlock each retainer and remove.
Reinstall by lining up the floor mat
retainer openings over the carpet
retainers and snap into position.
Make sure the floor mat is properly
secured in place.
Verify the floor mat does not
interfere with the pedals.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S/Canada/Mexico-
9159388) - 2016 - crc - 5/20/15
Customer Information 335
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility Program. Visit www.gm.ca
or call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program
From the U.S., call 1-888-811-1926;
(Text Telephone (TTY):
1-888-889-2438).
From Canada, call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
. Telephone number of your
location.
. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered. Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest certified Volt or ELR

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S/Canada/Mexico-
9159388) - 2016 - crc - 5/20/15
OnStar 345
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 345
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 346
Security . . . . . . . . . . . . . . . . . . . . . . 346
Navigation . . . . . . . . . . . . . . . . . . . . 346
Connections . . . . . . . . . . . . . . . . . . 347
Diagnostics . . . . . . . . . . . . . . . . . . . 349
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 349
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid
subscription. OnStar requires the
vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing emergency service
providers. OnStar may collect
information about you and your
vehicle, including location
information. See OnStar ’s Terms &Conditions and Privacy Statement
for more details including system
limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. PressQ
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Press
=to:
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S/Canada/Mexico-
9159388) - 2016 - crc - 5/20/15
346 OnStar
.Obtain the Wi-Fi®hotspot name
or SSID and password,
if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
OnStar Emergency Services require
a specific OnStar subscription plan.
With Automatic Crash Response, in
many crashes, built-in sensors can
automatically alert a specially
trained OnStar Advisor who is
immediately connected to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being started.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Navigation
OnStar navigation requires a
specific OnStar subscription plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S/Canada/Mexico-
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OnStar 351
vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0224. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy