2016 CHEVROLET TRAVERSE air condition

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159264) - 2016 - crc - 8/17/15
362 Customer Information
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required. .
Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify. General
Motors of Canada Limited
requires pre-authorization,
original detailed receipts, and a
copy of the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159264) - 2016 - crc - 8/17/15
364 Customer Information
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safetyare preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159264) - 2016 - crc - 8/17/15
368 Customer Information
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go tohttp://
www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from http://
www.safercar.gov
.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a safety
defect, notify Transport Canada
immediately, and notify General
Motors of Canada Limited. Call
Transport Canada at
1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
80 rue Noel
Gatineau, QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159264) - 2016 - crc - 8/17/15
Customer Information 369
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling. These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If the vehicle is equipped with
OnStar®and has an active
subscription, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159264) - 2016 - crc - 8/17/15
376 OnStar
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance,
Advanced Diagnostics, Remote
Services, Roadside Assistance,
Turn-by-Turn Navigation, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar terms and conditions:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080. .
Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service. See
Radio Frequency Statement
0 367ii.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159264) - 2016 - crc - 8/19/15
Index 383
CleaningExterior Care . . . . . . . . . . . . . . . . . 332
Interior Care . . . . . . . . . . . . . . . . . . 336
Climate Control Systems . . . . . . . 204 Air Conditioning . . . . . . . . . . . . . . 204
Dual Automatic . . . . . . . . . . . . . . . 207
Heating . . . . . . . . . . . . . . . . . . . . . . . 204
Rear . . . . . . . . . . . . . . . . . . . . . 211, 212
Clock . . . . . . . . . . . . . . . . . . . . . . 113, 114
Cluster, Instrument . . . . . . . . . . . . . 117
Collision Damage Repair . . . . . . . 364
Compact Spare Tire . . . . . . . . . . . . 323
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 102
Compass . . . . . . . . . . . . . . . . . . . . . . . 111
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 373
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 239
Control of a Vehicle . . . . . . . . . . . . . 217
Convenience Net . . . . . . . . . . . . . . . 105
Convex Mirrors . . . . . . . . . . . . . . . . . . 44
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 275
Engine Temperature Gauge . . .119
Engine Temperature
Warning Light . . . . . . . . . . . . . . . 127 Cooling System . . . . . . . . . . . . . . . . . 274
Engine Messages . . . . . . . . . . . . 138
Courtesy Lamps . . . . . . . . . . . . . . . . 160
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 363
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 104
Engine . . . . . . . . . . . . . . . . . . . . . . . . 269
Cruise Control . . . . . . . . . . . . . . . . . . 241 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Messages . . . . . . . . . . . . . . . . . . . . 137
Cupholders . . . . . . . . . . . . . . . . . . . . . 102
Customer Assistance . . . . . . . . . . . 360 Offices . . . . . . . . . . . . . . . . . . . . . . . . 359
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 360
Customer Information Service PublicationsOrdering Information . . . . . . . . 366
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 357
D
Damage Repair, Collision . . . . . . . 364
Danger, Warning, and Caution . . . . 2
Data Recorders, Event . . . . . . . . . 369
Daytime Running Lamps/
Automatic Headlamp
System . . . . . . . . . . . . . . . . . . . . . . . . 157 Defensive Driving . . . . . . . . . . . . . . . 216
Delayed Entry Lighting . . . . . . . . . 161
Delayed Exit Lighting . . . . . . . . . . . 161
Delayed Headlamps . . . . . . . . . . . . 157
Delayed Locking . . . . . . . . . . . . . . . . . 37
Devices
Auxiliary . . . . . . . . . . . . . . . . . . . . . . 192
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 375
Distracted Driving . . . . . . . . . . . . . . . 216
Dome Lamps . . . . . . . . . . . . . . . . . . . 160
Door Ajar Messages . . . . . . . . . . . . . . . 137
Delayed Locking . . . . . . . . . . . . . . . . 37
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Power Locks . . . . . . . . . . . . . . . . . . . . 37
Drive Belt Routing, Engine . . . . . . 356
Drive Systems All-Wheel Drive . . . . . . . . . . 237, 284
Driver Information Center (DIC) . . . . . . . . . . . . . 129, 134
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 256
Defensive . . . . . . . . . . . . . . . . . . . . . 216
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 216
For Better Fuel Economy . . . . . . . 29
Hill and Mountain Roads . . . . . . 220

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159264) - 2016 - crc - 8/19/15
Index 385
Fuel (cont'd)Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 255
Filling the Tank . . . . . . . . . . . . . . . 254
Foreign Countries . . . . . . . . . . . . 253
Gauge . . . . . . . . . . . . . . . . . . . . . . . . .118
Requirements, California . . . . . 253
System Messages . . . . . . . . . . . . 140
Fuses
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 290
Fuses and Circuit Breakers . . . 289
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 293
G
Garage Door Opener . . . . . . . . . . . 152
Programming . . . . . . . . . . . . . . . . . 152
Gauges
Engine CoolantTemperature . . . . . . . . . . . . . . . . .119
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Odometer . . . . . . . . . . . . . . . . . . . . . .118
Speedometer . . . . . . . . . . . . . . . . . .118
Tachometer . . . . . . . . . . . . . . . . . . . .118
Voltmeter . . . . . . . . . . . . . . . . . . . . . 120
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . .116 General Information
Service and Maintenance . . . . . 341
Towing . . . . . . . . . . . . . . . . . . . . . . . . 256
Vehicle Care . . . . . . . . . . . . . . . . . . 265
Glove Box . . . . . . . . . . . . . . . . . . . . . . 102
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 360
H
Hazard Warning Flashers . . . . . . . 158
Head Restraints . . . . . . . . . . . . . . . . . 52
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 287
Bulb Replacement . . . . . . . . . . . . 287
Daytime Running Lamps/Automatic Headlamp
System . . . . . . . . . . . . . . . . . . . . . . 157
Delayed . . . . . . . . . . . . . . . . . . . . . . 157
Flash-to-Pass . . . . . . . . . . . . . . . . . 157
High-Beam On Light . . . . . . . . . . 128
High/Low Beam Changer . . . . . 156
Heated Steering Wheel . . . . . . . . . . . . . . . .110
Heated and Cooled Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Heated Mirrors . . . . . . . . . . . . . . . . . . . 46
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 229
Heating and Air Conditioning . . . 204 High Voltage Devices and
Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 289
High-Beam On Light . . . . . . . . . . . . 128
Hill and Mountain Roads . . . . . . . . 220
Hill Start Assist (HSA) . . . . . . . . . . 239
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 64
I
Ignition Positions . . . . . . . . . . . . . . . 226
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . . . 285
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 43
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 126
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 84
Infotainment . . . . . . . . . . . . . . . . . . . . 163
Infotainment System . . . . . . . . . . . . 370
Instrument Cluster . . . . . . . . . . . . . . 117
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . 102
Interior Rearview Mirrors . . . . . . . . . 46
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2