Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159264) - 2016 - crc - 8/17/15
340 Vehicle Care
Removing and Replacing the
Floor Mat1. Pull up on the rear of the mat to unlock and remove.
2. Reinstall the floor mat by lining up the floor mat opening over
the carpet retainer and
snapping into position.
3. Make sure the floor mat is properly secured. Verify the
floor mat does not interfere
with the pedals.
Knob Retainer
Some vehicles have floor mats with
a knob retainer. Removing and Replacing the
Floor Mat
1. Turn the knob until it is aligned with the slot in the floor mat
grommet.
2. Pull up on the floor mat.
3. Center the slot in the floor mat grommet with the knob on the
floor and set into position.
4. Turn the knob until it is perpendicular to the slot in the
grommet to lock the mat in
place.
5. Make sure the floor mat is properly secured. Verify the
floor mat does not interfere
with the pedals.
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Customer Information 361
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility Program. Visit www.gm.ca
or call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
. Telephone number of your
location.
. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered. Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
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OnStar 371
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 371
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 372
Security . . . . . . . . . . . . . . . . . . . . . . 372
Navigation . . . . . . . . . . . . . . . . . . . . 372
Connections . . . . . . . . . . . . . . . . . . 373
Diagnostics . . . . . . . . . . . . . . . . . . . 375
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 375
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid
subscription and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service,
and GPS satellite signals to be
available and operating. OnStar acts
as a link to existing emergency
service providers. OnStar may
collect information about you and
your vehicle, including location
information. See OnStar ’s Terms &Conditions and Privacy Statement
for more details including system
limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. PressQ
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Press
=to:
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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372 OnStar
.Obtain the Wi-Fi®hotspot name
or SSID and password,
if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar subscription plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Navigation
OnStar navigation requires a
specific OnStar subscription plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
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378 OnStar
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. SeeAdd-On Electrical
Equipment 0263
ii. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with
libcurl and unzip and for other third
party software please see http://
www.lg.com/global/support/
opensource/index and https://
www.onstar.com/us/en/support/
getdocuments.html
libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg,
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159264) - 2016 - crc - 8/17/15
OnStar 379
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“AS IS,”WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS. IN NO
EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE
LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF
CONTRACT, TORT OR
OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION
WITH THE SOFTWARE OR THE
USE OR OTHER DEALINGS IN
THE SOFTWARE.
Except as contained in this notice,
the name of a copyright holder shall
not be used in advertising or
otherwise to promote the sale, use
or other dealings in this Software
without prior written authorization of
the copyright holder. unzip:
This is version 2005-Feb-10 of the
Info-ZIP copyright and license. The
definitive version of this document
should be available at ftp://
ftp.info-zip.org/pub/infozip/
license.html indefinitely.
Copyright (c) 1990-2005 Info-ZIP. All
rights reserved.
For the purposes of this copyright
and license,
“Info-ZIP”is defined as
the following set of individuals:
Mark Adler, John Bush, Karl Davis,
Harald Denker, Jean-Michel Dubois,
Jean-loup Gailly, Hunter Goatley, Ed
Gordon, Ian Gorman, Chris
Herborth, Dirk Haase, Greg Hartwig,
Robert Heath, Jonathan Hudson,
Paul Kienitz, David Kirschbaum,
Johnny Lee, Onno van der Linden,
Igor Mandrichenko, Steve P. Miller,
Sergio Monesi, Keith Owens,
George Petrov, Greg Roelofs, Kai
Uwe Rommel, Steve Salisbury,
Dave Smith, Steven M. Schweda,
Christian Spieler, Cosmin Truta,
Antoine Verheijen, Paul von Behren,
Rich Wales, Mike White. This software is provided
“as is,”
without warranty of any kind,
express or implied. In no event shall
Info-ZIP or its contributors be held
liable for any direct, indirect,
incidental, special or consequential
damages arising out of the use of or
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Permission is granted to anyone to
use this software for any purpose,
including commercial applications,
and to alter it and redistribute it
freely, subject to the following
restrictions:
1. Redistributions of source code must retain the above copyright
notice, definition, disclaimer,
and this list of conditions.
2. Redistributions in binary form (compiled executables) must
reproduce the above copyright
notice, definition, disclaimer,
and this list of conditions in
documentation and/or other
materials provided with the
distribution. The sole exception
to this condition is redistribution
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(including SFXWiz) as part of a
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 381
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 266
Accessory Power . . . . . . . . . . . . . . . 230
Add-On Electrical Equipment . . . 263
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 375
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 348
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . 54
Agreements Trademarks and License . . . . . 203
Air Cleaner/Filter, Engine . . . . . . . 273
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 214
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 213
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 82
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 75
Passenger Sensing System . . . . 77
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 75
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 75
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 74 Airbag System (cont'd)
Where Are the Airbags? . . . . . . . . 72
Airbags Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 81
Passenger Status Indicator . . . 121
Readiness Light . . . . . . . . . . . . . . 121
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 81
System Check . . . . . . . . . . . . . . . . . . 71
Alarm Vehicle Security . . . . . . . . . . . . . . . . 42
Alert Side Blind Zone (SBZA) . . . . . . 249
All-Season Tires . . . . . . . . . . . . . . . . 297
All-Wheel Drive . . . . . . . . . . . . 237, 284
AM-FM Radio . . . . . . . . . . . . . . 172, 173
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . 180
Antilock Brake System (ABS) . . . 237 Warning Light . . . . . . . . . . . . . . . . . 125
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 332
Interior . . . . . . . . . . . . . . . . . . . . . . . . 336
Armrest Storage . . . . . . . . . . . . . . . . 103
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 361
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382 Index
AudioTheft-Deterrent Feature . . . . . . . 164
Audio Players CD . . . . . . . . . . . . . . . . . . . . . . 181, 183
MP3 . . . . . . . . . . . . . . . . . . . . . 185, 190
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . . 38
Transmission . . . . . . . . . . . . . . . . . 233
Transmission Fluid . . . . . . . . . . . 273
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 235
Shift Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 284
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . 192
B
BatteryLoad Management . . . . . . . . . . . . 162
Power Protection . . . . . . . . . . . . . 162
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 137
Battery - North America . . . . 283, 325
Blade Replacement, Wiper . . . . . 285
Bluetooth Overview . . . . . . . . . . . . . . . . . . . . . 195
Brake System Warning Light . . . . . . . . 124
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 282 Brakes (cont'd)
Antilock . . . . . . . . . . . . . . . . . . . . . . . 237
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 238
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Parking . . . . . . . . . . . . . . . . . . . . . . . 238
System Messages . . . . . . . . . . . . 137
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 217
Break-In, New Vehicle . . . . . . . . . . 226
Bulb Replacement . . . . . . . . . . . . . . 288 Fog Lamps . . . . . . . . . . . . . . . . . . . 159
Headlamp Aiming . . . . . . . . . . . . . 287
Headlamps . . . . . . . . . . . . . . . . . . . 287
License Plate Lamps . . . . . . . . . 288
Taillamps, Turn Signal, andStoplamps . . . . . . . . . . . . . . . . . . 287
Buying New Tires . . . . . . . . . . . . . . . 310C
Calibration . . . . . . . . . . . . . . . . . . . . . . 111
California Fuel Requirements . . . . . . . . . . . 253
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 265
California
Proposition
65 Warning . . . . . . . . . .265, 283, 325
Camera Rear Vision (RVC) . . . . . . . . . . . . 243
Canadian Vehicle Owners . . . . . . . . 2 Capacities and
Specifications . . . . . . . . . . . . . . . . . 355
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 232
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 39
Winter Driving . . . . . . . . . . . . . . . . 220
Cargo
Cover . . . . . . . . . . . . . . . . . . . . . . . . . 104
Management System . . . . . . . . . 104
Tie-Downs . . . . . . . . . . . . . . . . . . . . 104
Caution, Danger, and Warning . . . . 2
CD Player . . . . . . . . . . . . . . . . . 181, 183
Center Console Storage . . . . . . . . 103
Chains, Tire . . . . . . . . . . . . . . . . . . . . 315
Charging System Light . . . . . . . . . 122
Check
Ignition Transmission Lock . . . 285
Malfunction IndicatorEngine Light . . . . . . . . . . . . . . . . 123
Child Restraints Infants and Young Children . . . . . 84
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 90
Older Children . . . . . . . . . . . . . . . . . . 83
Securing . . . . . . . . . . . . . . . . . . . . 96, 98
Systems . . . . . . . . . . . . . . . . . . . . . . . . 87
Circuit Breakers . . . . . . . . . . . . . . . . 289