Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159264) - 2016 - crc - 8/17/15
OnStar 377
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days
without an ignition cycle. If the vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
.
Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159264) - 2016 - crc - 8/17/15
378 OnStar
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. SeeAdd-On Electrical
Equipment 0263
ii. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with
libcurl and unzip and for other third
party software please see http://
www.lg.com/global/support/
opensource/index and https://
www.onstar.com/us/en/support/
getdocuments.html
libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg,
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159264) - 2016 - crc - 8/19/15
Index 387
Messages (cont'd)Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . 137
Brake System . . . . . . . . . . . . . . . . 137
Door Ajar . . . . . . . . . . . . . . . . . . . . . 137
Engine Cooling System . . . . . . . 138
Engine Oil . . . . . . . . . . . . . . . . . . . . 139
Engine Power . . . . . . . . . . . . . . . . 139
Fuel System . . . . . . . . . . . . . . . . . . 140
Key and Lock . . . . . . . . . . . . . . . . . 140
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 140
Object Detection System . . . . . 140
Ride Control System . . . . . . . . . . 142
Security . . . . . . . . . . . . . . . . . . . . . . 142
Service Vehicle . . . . . . . . . . . . . . . 143
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Transmission . . . . . . . . . . . . . . . . . 144
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 136
Vehicle Reminder . . . . . . . . . . . . . 145
Vehicle Speed . . . . . . . . . . . . . . . . 145
Washer Fluid . . . . . . . . . . . . . . . . . 145
Mirrors Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . . . 47
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 44
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 45
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 46
Manual Rearview . . . . . . . . . . . . . . . 46 Mirrors (cont'd)
Park Tilt . . . . . . . . . . . . . . . . . . . . . . . . 46
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Mirrors, Interior Rearview . . . . . . . . 46
Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . . . 304
MP3 . . . . . . . . . . . . . . . . . . . . . . . 185, 190
Multi-band Antenna . . . . . . . . . . . . . 180
N
Navigation OnStar®. . . . . . . . . . . . . . . . . . . . . . 372
Net, Convenience . . . . . . . . . . . . . . 105
New Vehicle Break-In . . . . . . . . . . . 226
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . . 140
Odometer . . . . . . . . . . . . . . . . . . . . . . . 118
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 218
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 269
Engine Oil Life System . . . . . . . 272
Messages . . . . . . . . . . . . . . . . . . . . 139
Pressure Light . . . . . . . . . . . . . . . . 127
Older Children, Restraints . . . . . . . 83
Online Owner Center . . . . . . . . . . . 360
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 369 OnStar System . . . . . . . . . . . . . . . . . 193
OnStar
®Additional
Information . . . . . . . . . . . . . . . . . . . . 375
OnStar
®Connections . . . . . . . . . . . 373
OnStar®Diagnostics . . . . . . . . . . . . 375
OnStar®Emergency . . . . . . . . . . . . 372
OnStar®Navigation . . . . . . . . . . . . . 372
OnStar®Overview . . . . . . . . . . . . . . 371
OnStar®Security . . . . . . . . . . . . . . . 372
Operating Mode Overheated Engine
Protection . . . . . . . . . . . . . . . . . . . 280
Operation Infotainment System . . . . . 167, 169
Ordering Service Publications . . . . . . . . . . 366
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . .114
Overheated Engine Protection Operating Mode . . . . 280
Overheating, Engine . . . . . . . . . . . . 278
Overview . . . . . . . . . . . . . . . . . . 165, 167
P
Parade Dimming . . . . . . . . . . . . . . . . 161
Park
Shifting Into . . . . . . . . . . . . . . . . . . . 230
Shifting Out of . . . . . . . . . . . . . . . . 231
Tilt Mirrors . . . . . . . . . . . . . . . . . . . . . . 46