Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-9234782) - 2016 -
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366 Customer Information
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify. General
Motors of Canada Limited
requires pre-authorization,
original detailed receipts, and a
copy of the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
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372 Customer Information
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov;or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor
vehicle safety from
http://www.safercar.gov
.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a safety
defect, notify Transport Canada
immediately, and notify General
Motors of Canada Limited. Call
Transport Canada at
1-800-333-0510 or write to: Transport Canada
Road Safety Branch
80 rue Noel
Gatineau, QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
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Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-9234782) - 2016 -
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376 OnStar
.Obtain the Wi-Fi®hotspot name
or SSID and password,
if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar subscription plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Navigation
OnStar navigation requires a
specific OnStar subscription plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
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378 OnStar
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor.
OnStar RemoteLink
®Mobile App
(If Equipped)
Download the OnStar RemoteLink
mobile app to select Apple
®iOS,
Android™, BlackBerry®,
or Windows®mobile devices.
OnStar Subscribers can access the
following services from a mobile
device:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send directions to the vehicle. .
Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
For OnStar RemoteLink information
and compatibility, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide special
offers from restaurants and retailers
on your route, help locate hotels,
or book a room.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes. Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
⁐⁃⁍⁵
Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-9234782) - 2016 -
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OnStar 381
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days
without an ignition cycle. If the vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
.
Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
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Index 385
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 268
Accessory Power . . . . . . . . . . . . . . . 230
Add-On Electrical Equipment . . . 265
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 379
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 351
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . 45
Agreements Trademarks and License . . . . . 203
Air Cleaner/Filter, Engine . . . . . . . 275
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 213
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 212
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 67
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 60
Passenger Sensing System . . . . 62
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 60
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 60
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 59 Airbag System (cont'd)
Where Are the Airbags? . . . . . . . . 57
Airbags Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 66
Passenger Status Indicator . . . . . 96
Readiness Light . . . . . . . . . . . . . . . . 96
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 66
System Check . . . . . . . . . . . . . . . . . . 56
Alarm Vehicle Security . . . . . . . . . . . . . . . . 35
Alert Side Blind Zone (SBZA) . . . . . . 257
AM-FM Radio . . . . . . . . . . . . . . . . . . . 136
Antenna Backglass . . . . . . . . . . . . . . . . . . . . 145
Multi-band . . . . . . . . . . . . . . . . . . . . 145
Antilock Brake System (ABS) . . . 239 Warning Light . . . . . . . . . . . . . . . . . 101
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 335
Interior . . . . . . . . . . . . . . . . . . . . . . . . 339
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 365
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 255
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386 Index
Assistance Systems forParking and Backing . . . . . . . . . . 251
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . 161
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . 38
Door Locks . . . . . . . . . . . . . . . . . . . . . 32
Headlamp System . . . . . . . . . . . . 124
Transmission . . . . . . . . . . . . . . . . . 234
Transmission Fluid . . . . . . . . . . . 274
Automatic Transmission
Manual Mode . . . . . . . . . . . . . . . . . 236
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 286
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . 285
B
Backglass Antenna . . . . . . . . . . . . . 145
Battery Power Protection . . . . . . . . . . . . . 127
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . .110
Battery - North America . . . . 284, 331
Blade Replacement, Wiper . . . . . 287
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . 193
Bluetooth Audio . . . . . . . . . . . . . . . . 161
Brake Parking, Electric . . . . . . . . . . . . . . 240
System Warning Light . . . . . . . . . . 99 Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Antilock . . . . . . . . . . . . . . . . . . . . . . . 239
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 242
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 283
System Messages . . . . . . . . . . . . .110
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 216
Break-In, New Vehicle . . . . . . . . . . 227
Bulb Replacement . . . . . . . . . . . . . . 290 Headlamp Aiming . . . . . . . . . . . . . 288
Headlamps . . . . . . . . . . . . . . . . . . . 289
High Intensity Discharge(HID) Lighting . . . . . . . . . . . . . . . 289
License Plate Lamps . . . . . . . . . 289
Buying New Tires . . . . . . . . . . . . . . . 313
C
California Fuel Requirements . . . . . . . . . . . 262
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 267
California
Proposition
65 Warning . . . . . . . . . .267, 284, 331
Capacities and Specifications . . . . . . . . . . . . . . . . . 358
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 233
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Winter Driving . . . . . . . . . . . . . . . . 222 Caution, Danger, and Warning . . . . 2
Center Console Storage . . . . . . . . . 86
Chains, Tire . . . . . . . . . . . . . . . . . . . . 317
Charging System Light . . . . . . . . . . 97
Check
Malfunction Indicator EngineLight . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Child Restraints Infants and Young Children . . . . . 69
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 74
Older Children . . . . . . . . . . . . . . . . . . 68
Securing . . . . . . . . . . . . . . . . . . . . 80, 82
Systems . . . . . . . . . . . . . . . . . . . . . . . . 72
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 335
Interior Care . . . . . . . . . . . . . . . . . . 339
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 208
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Cluster, Instrument . . . . . . . . . . . . . . 93
Clutch, Hydraulic . . . . . . . . . . . . . . . 274
Collision Damage Repair . . . . . . . 368
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 85
Compressor Kit, Tire Sealant . . . 319
Configure Menu . . . . . . . . . . . . . . . . 180
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Index 387
ConnectionsOnStar®. . . . . . . . . . . . . . . . . . . . . . 377
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 242
Control of a Vehicle . . . . . . . . . . . . . 216
Controls Steering Wheel . . . . . . . . . . . . . . . 131
Convenience Net . . . . . . . . . . . . . . . . 86
Convex Mirrors . . . . . . . . . . . . . . . . . . 37
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 277
Engine Temperature Gauge . . . . 95
Cooling System . . . . . . . . . . . . . . . . . 276 Engine Messages . . . . . . . . . . . . . 111
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 367
Coverage Explanations . . . . . . . . . 187
Cruise Control . . . . . . . . . . . . . . . . . . 248 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Messages . . . . . . . . . . . . . . . . . . . . . 111
Cupholders . . . . . . . . . . . . . . . . . . . . . . 85
Customer Assistance . . . . . . . . . . . 364 Offices . . . . . . . . . . . . . . . . . . . . . . . . 363
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 364 Customer Information
Service Publications
Ordering Information . . . . . . . . 370
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 361
D
Damage Repair, Collision . . . . . . . 368
Danger, Warning, and Caution . . . . 2
Data Recorders, Event . . . . . . . . . 373
Database CoverageExplanations . . . . . . . . . . . . . . . . . . 187
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 124
Defensive Driving . . . . . . . . . . . . . . . 215
Delayed Locking . . . . . . . . . . . . . . . . . 32
Destination . . . . . . . . . . . . . . . . . . . . . 169
Destination Download OnStar
®. . . . . . . . . . . . . . . . . . . . . . 179
Devices USB . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 379
Distracted Driving . . . . . . . . . . . . . . . 215
Dome Lamps . . . . . . . . . . . . . . . . . . . 126
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 105
Ajar Messages . . . . . . . . . . . . . . . . 111
Delayed Locking . . . . . . . . . . . . . . . . 32 Door (cont'd)
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Power Locks . . . . . . . . . . . . . . . . . . . . 32
Rear Seat Pass-Through . . . . . . . 49
Drive Belt Routing, Engine . . . . . . 360
Driver Assistance Systems . . . . . 250
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 105
Driver Mode Control . . . . . . . . . . . . 244
Driving
Assistance Systems . . . . . . . . . . 255
Defensive . . . . . . . . . . . . . . . . . . . . . 215
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 215
For Better Fuel Economy . . . . . . . 22
Hill and Mountain Roads . . . . . . 221
If the Vehicle is Stuck . . . . . . . . . 223
Loss of Control . . . . . . . . . . . . . . . 217
Off-Road Recovery . . . . . . . . . . . 217
Track Events andCompetitive . . . . . . . . . . . . . . . . . 218
Vehicle Load Limits . . . . . . . . . . . 223
Wet Roads . . . . . . . . . . . . . . . . . . . 220
Winter . . . . . . . . . . . . . . . . . . . . . . . . 222
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 208
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