2016 CHEVROLET SILVERADO towing
[x] Cancel search: towingPage 492 of 533
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
Customer Information 491
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar. For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals, rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
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Customer Information 495
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0487 orRoadside Assistance
Program 0490.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
. Vehicle license plate number.
. Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section. If the airbag has inflated, see
What
Will You See after an Airbag
Inflates? 079.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
Page 524 of 533
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Index 523
Customer InformationService Publications
Ordering Information . . . . . . . . 495
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . 482, 484
D
Damage Repair, Collision . . . . . . . 493
Danger, Warning, and Caution . . . . 3
Data Recorders, Event . . . . . . . . . 498
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . . 181
Defensive Driving . . . . . . . . . . . . . . . 261
Delayed Locking . . . . . . . . . . . . . . . . . 41
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 507
Distracted Driving . . . . . . . . . . . . . . . 260
Dome Lamps . . . . . . . . . . . . . . . . . . . 185
Door
Ajar Messages . . . . . . . . . . . . . . . 156
Delayed Locking . . . . . . . . . . . . . . . . 41
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Power Locks . . . . . . . . . . . . . . . . . . . . 40
Drive Belt Routing, Engine . . . . . . 481
Driver Assistance Systems . . . . . 314
Driver Information Center (DIC) . . . . . . . . . . . . . 150, 152
Driving Assistance Systems . . . . . . . . . . 317 Driving (cont'd)
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 327
Defensive . . . . . . . . . . . . . . . . . . . . . 261
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 261
For Better Fuel Economy . . . . . . . 32
Hill and Mountain Roads . . . . . . 269
If the Vehicle is Stuck . . . . . . . . . 271
Loss of Control . . . . . . . . . . . . . . . 263
Off-Road . . . . . . . . . . . . . . . . . . . . . 264
Off-Road Recovery . . . . . . . . . . . 263
Vehicle Load Limits . . . . . . . . . . . 272
Wet Roads . . . . . . . . . . . . . . . . . . . 268
Winter . . . . . . . . . . . . . . . . . . . . . . . . 270
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 253
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 324
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 355
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 400
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 400
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . 403, 405
Overload . . . . . . . . . . . . . . . . . . . . . 399 Emergency
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 502
Engine Air Cleaner/Filter . . . . . . . . . . . . . 377
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 143
Compartment Overview . . . . . . . 364
Coolant . . . . . . . . . . . . . . . . . . . . . . . 379
Coolant Heater . . . . . . . . . . . . . . . 285
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 137
Cooling System . . . . . . . . . . . . . . . 378
Cooling System Messages . . . 156
Drive Belt Routing . . . . . . . . . . . . 481
Exhaust . . . . . . . . . . . . . . . . . . . . . . 288
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 384
Oil Life System . . . . . . . . . . . . . . . 372
Oil Messages . . . . . . . . . . . . . . . . . 157
Oil Pressure Gauge . . . . . . . . . . 136
Overheated Protection Operating Mode . . . . . . . . . . . . . 384
Overheating . . . . . . . . . . . . . . . . . . 382
Power Messages . . . . . . . . . . . . . 157
Running While Parked . . . . . . . . 289
Starting . . . . . . . . . . . . . . . . . . . . . . . 282
Entry Lighting . . . . . . . . . . . . . . . . . . . 186
Equipment, Towing . . . . . . . . . . . . . 345
Event Data Recorders . . . . . . . . . . 498
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524 Index
Exit Lighting . . . . . . . . . . . . . . . . . . . . 186
Extender, Safety Belt . . . . . . . . . . . . 72
Exterior Lamp Controls . . . . . . . . . 178
Exterior Lamps Off Reminder . . . 180
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . 384
Fast Idle System . . . . . . . . . . . . . . . . 283
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . . 13
Filter,
Engine Air Cleaner . . . . . . . . . . . 377
Fixed Mast Antenna . . . . . . . . . . . . 203
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 181
Flashers, Hazard Warning . . . . . . 182
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 431 Changing . . . . . . . . . . . . . . . . . . . . . 432
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Floor Console Storage . . . . . . . . . . 121
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 460
Fluid
AutomaticTransmission . . . . . . . . . . . 373, 376
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 387
Four-Wheel Drive
Transfer Case . . . . . . . . . . . . . . . 297
Power Steering . . . . . . . . . . . . . . . 385 Fluid (cont'd)
Washer . . . . . . . . . . . . . . . . . . . . . . . 385
Fog Lamps Bulb Replacement . . . . . . . 183, 396
Folding Mirrors . . . . . . . . . . . . . . . . . . 49
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 317
Four-Wheel Drive . . . . . . . . . . 297, 389
Four-Wheel-Drive Light . . . . . . . . . 145
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 496
Front Axle . . . . . . . . . . . . . . . . . . . . . . 390
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 59
Heated and Ventilated . . . . . . . . . . 63
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Additives . . . . . . . . . . . . . . . . . . . . . 324
Economy Driving . . . . . . . . . . . . . . . 32
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 327
Filling the Tank . . . . . . . . . . . . . . . 325
Foreign Countries . . . . . . . . . . . . 324
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 135
Low Fuel Warning Light . . . . . . . 148
Management, Active . . . . . . . . . . 288
Requirements, California . . . . . 323 Fuel (cont'd)
System Messages . . . . . . . . . . . . 158
Full-Size Spare Tire . . . . . . . . . . . . 441
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . 400 Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 400
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . 403, 405
G
Garage Door Opener . . . . . . . . . . . 172Programming . . . . . . . . . . . . 172, 175
Gauges Engine Coolant
Temperature . . . . . . . . . . . . . . . . 137
Engine Oil Pressure . . . . . . . . . . 136
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Odometer . . . . . . . . . . . . . . . . . . . . . 135
Speedometer . . . . . . . . . . . . . . . . . 135
Tachometer . . . . . . . . . . . . . . . . . . . 135
Trip Odometer . . . . . . . . . . . . . . . . 135
Voltmeter . . . . . . . . . . . . . . . . . . . . . 138
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 131
General Information Service and Maintenance . . . . . 461
Towing . . . . . . . . . . . . . . . . . . . . . . . . 327
Vehicle Care . . . . . . . . . . . . . . . . . . 361
Glass Replacement . . . . . . . . . . . . . 395
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528 Index
OrderingService Publications . . . . . . . . . . 495
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 128
Overheated Engine Protection Operating Mode . . . . 384
Overheating, Engine . . . . . . . . . . . . 382
Overview . . . . . . . . . . . . . . . . . . 189, 193
P
Pandora Internet Radio . . . . . . . . . 204
Park
Shifting Into . . . . . . . . . . . . . . . . . . . 286
Shifting Out of . . . . . . . . . . . . . . . . 287
Parking . . . . . . . . . . . . . . . . . . . . . . . . . 288 Brake . . . . . . . . . . . . . . . . . . . . . . . . . 306
Brake and P (Park)Mechanism Check . . . . . . . . . . 394
Over Things That Burn . . . . . . . 288
Parking or Backing Assistance Systems . . . . . . . . . . 314
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 141
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Passenger Sensing System . . . . . 82
Perchlorate Materials
Requirements, California . . . . . . 362 Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 165
Phone Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . 236
Bluetooth . . . . . . . . 222, 223, 227, 232
Pickup Conversion to
Chassis Cab . . . . . . . . . . . . . . . . . . 359
Pictures and Movies . . . . . . . . . . . . . .237, 241, 242
Port USB . . . . . . . . . . . . . . . . . . . . . 209, 212
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 40
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Outlets . . . . . . . . . . . . . . . . . . . . . . . 128
Protection, Battery . . . . . . . . . . . . 187
Retained Accessory (RAP) . . . 284
Seat Adjustment . . . . . . . . . . . . . . . . 60
Steering Fluid . . . . . . . . . . . . . . . . . 385
Windows . . . . . . . . . . . . . . . . . . . . . . . 52
Power Assist Steps . . . . . . . . . . . . . . 43
Pregnancy, Using Safety Belts . . . 71
Privacy
Vehicle Data Recording . . . . . . . 498
Program
Courtesy Transportation . . . . . . 492 Proposition
65 Warning,
California . . . . . . . . . . . .361, 388, 442
R
Radio Frequency Statement . . . . 496
Radio Reception . . . . . . . . . . . . . . . . 203
Radios
AM-FM Radio . . . . . . . . . . . . 197, 199
Satellite . . . . . . . . . . . . . . . . . . . . . . . 201
Reading Lamps . . . . . . . . . . . . . . . . . 185
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 390 Locking . . . . . . . . . . . . . . . . . . . . . . . .311
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 65
Rear Windows . . . . . . . . . . . . . . . . . . . 55
Rearview Mirrors . . . . . . . . . . . . . . . . 51 Automatic Dimming . . . . . . . . . . . . . 52
Reclining Seatbacks . . . . . . . . . . . . . 61
Recognition Voice . . . . . . . . . . . . . . . . . . . . . . . . . 216
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 472
Records Maintenance . . . . . . . . . . . . . . . . . . 476
Recreational Vehicle Towing . . . . 447
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 487
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 36
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Index 531
Tires (cont'd)Pressure Light . . . . . . . . . . . . . . . . 148
Pressure Monitor Operation . . 418
Pressure Monitor System . . . . . 417
Rotation . . . . . . . . . . . . . . . . . . . . . . 422
Sidewall Labeling . . . . . . . . . . . . . 409
Terminology and Definitions . . 413
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 427
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 429
Wheel Replacement . . . . . . . . . . 429
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 424
Winter . . . . . . . . . . . . . . . . . . . . . . . . 408
Tow/Haul Mode . . . . . . . . . . . . . . . . . 295
Tow/Haul Mode Light . . . . . . . . . . . 146
Towing Driving Characteristics . . . . . . . . 327
Equipment . . . . . . . . . . . . . . . . . . . . 345
General Information . . . . . . . . . . 327
Recreational Vehicle . . . . . . . . . . 447
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 330
Trailer Sway Control (TSC) . . . 354
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 447
Traction Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . 148 Traction (cont'd)
Off Light . . . . . . . . . . . . . . . . . . . . . . 147
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 308
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . 244
Trailer Sway Control (TSC) . . . . . . . . . . 354
Tow Mirrors . . . . . . . . . . . . . . . . . . . . . 48
Towing . . . . . . . . . . . . . . . . . . . . . . . . 330
Transfer Case . . . . . . . . . . . . . . . . . . 297
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 289
Fluid, Automatic . . . . . . . . . 373, 376
Fluid, Manual . . . . . . . . . . . . . . . . . 376
Messages . . . . . . . . . . . . . . . . . . . . 162
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 492
Trip Odometer . . . . . . . . . . . . . . . . . . 135
Truck-Camper Loading Information . . . . . . . . . . . . . . . . . . . . 278
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 183
Turn Signal Bulb Replacement . . . . . . . . . . . . 397
U
Uniform Tire Quality Grading . . . 427
Universal Remote System . . . . . . 172Operation . . . . . . . . . . . . . . . . . . . . . 177
Programming . . . . . . . . . . . . 172, 175
Updates Software . . . . . . . . . . . . . . . . . . . . . . 197
USB Port . . . . . . . . . . . . . . . . . . 209, 212
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 44
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 261
Identification Number (VIN) . . . 477
Load Limits . . . . . . . . . . . . . . . . . . . 272
Messages . . . . . . . . . . . . . . . . . . . . 155
Personalization . . . . . . . . . . . . . . . 165
Reminder Messages . . . . . . . . . . 164
Remote Start . . . . . . . . . . . . . . . . . . . 38
Security . . . . . . . . . . . . . . . . . . . . . . . . 44
Speed Messages . . . . . . . . . . . . . 164
Towing . . . . . . . . . . . . . . . . . . . . . . . . 447
Vehicle Ahead Indicator . . . . . . . . 147
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . . . 416
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 498