
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
Infotainment System 215
Bluetooth Audio
If equipped, music may be played
from a paired Bluetooth device. See
“Pairing”under“Information
Controls” inBluetooth (Voice
Recognition - Base Radio) 0227 or
Bluetooth (Infotainment Controls -
Base Radio) 0223 orBluetooth
(Overview) 0222 orBluetooth
(Infotainment Controls - Base Radio
with Touchscreen) 0232 for help
pairing a device.
Volume and song selection may be
controlled by using the infotainment
controls or the phone/device.
If Bluetooth Audio is selected and
nothing is heard, check the volume
setting on both the phone/device
and the infotainment system.
Launch music by pressing the
MEDIA screen button on the
Home Page.
To play music via Bluetooth:
1. Power on the device, and pair to connect the device. 2. Once paired, go into the audio
application from the Home
Page or via the application tray.
Select MEDIA until Bluetooth
displays.
Bluetooth Audio Menu
Press the MENU screen button to
display the Bluetooth Audio menu.
The following may be available:
Tone: Turn the MENU knob to
adjust the tone settings.
Press
oBACK to go back to the
previous menu.
Manage Bluetooth Devices: Select
to go to the Bluetooth page to add
or delete devices.
When selecting Bluetooth Audio, the
radio may not be able to launch the
audio player on the connected
device to start playing. When the
vehicle is not moving, use the
phone to begin playback.
All devices launch audio differently.
When selecting Bluetooth Audio as
a source, the radio may show as paused on the screen. Press play
on the device or press
rto begin
playback.
Some phones support sending
Bluetooth music information to
display on the radio. When the radio
receives this information, it will
check to see if any is available and
display it. For more information
about supported Bluetooth features,
see www.gm.com/bluetooth.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
216 Infotainment System
Voice Recognition
If equipped, voice recognition allows
for hands-free operation within the
audio and phone applications. This
feature can be started by pressing
either the
gbutton on the steering
wheel or by selecting the
gon the
screen display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two button presses such
as selecting a song or artist to play
from a media device would be
supported by voice commands.
Other tasks, like adjusting the
volume or seeking up or down are
audio features that are easily
performed by pressing one or two
buttons, and are not supported by
voice commands.
In general there are flexible ways to
speak commands for completing the
tasks. Most of them, except destination entry and voice keypad,
can be completed in a single
command. If the task takes more
than one command to complete, the
first command would be to indicate
the kind of task that is to be
performed. The system replies with
prompts that lead through a dialog
to enter the necessary information.
Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See
Retained Accessory Power
(RAP) 0284.
Using Voice Recognition
Voice recognition becomes available
once the system has been
initialized. This begins when the
ignition is turned on. Initialization
may take a few moments.
1. Press
gon the steering wheel
control to activate voice
recognition, or select
gon the
infotainment screen on the
center stack.
. If voice recognition is
started from the steering
wheel control, the instrument cluster displays
the selections and visual
dialog content.
. If voice recognition is
started from the
infotainment screen, the
selections and visual dialog
content are displayed on
both the center stack
display and the instrument
cluster display.
2. The audio system mutes and the system plays a prompt
followed by a beep.
3. Wait until after the beep completes, then clearly speak
one of the commands
described in this section.
Press
gto interrupt any voice
recognition system prompt. For
example, if the prompt seems
to be taking too long to finish,
press
gagain and the beep
should happen right away.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
218 Infotainment System
.Speak the command naturally,
not too fast, not too slow. Use
direct commands without a lot of
extra words.
. Usually Phone and Audio
commands can be spoken in a
single command.
For example, “Call Dave Smith
at work,” “Play” followed by the
artist or song name, or “Tune”
followed by the radio station
number.
There is no need to memorize
specific command words. Direct
commands might be more clearly
understood by the system. An
example of a direct command would
be “Call 555-1212.” Examples of
these direct commands are
displayed on most of the screens
while a voice session is active.
If “Phone” or“Phone Commands,” is
stated, the system understands that
a phone call is requested and will
respond with questions until enough
details are gathered. If the phone number has been
saved with a name and a place, the
direct command should include
both, for example
“Call Dave Smith
at work.”
Using Voice Recognition for
List Options
When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list. A selection
can be made by manually selecting
the item, or by speaking the line
number for the item to select.
When a screen contains a list,
options may be available but not
displayed. The list on a voice
recognition screen functions the
same as a list on other screens.
Scrolling can be used to help
display other entries from the list.
Manually scrolling or paging the list
on a screen during a voice
recognition session suspends the
current voice recognition event and
plays the prompt “Make your
selection from the list using the
manual controls or press the Back
button to try again.” If manual selection takes more than
15 seconds, the session terminates
and prompts that it has timed out.
The screen returns back to the
screen where voice recognition was
initiated.
The Back Command
Say
“Back” or press the Back button
to go to the previous screen.
If in voice recognition, and “Back”is
stated all the way through to the
initial screen, then “Back”is stated
one more time, the voice recognition
session will cancel.
Help
Say “Help” on any voice recognition
screen and the help prompt for the
screen is played. Additionally, a
pop-up displays a text version of the
help prompt. Depending on how
voice recognition was initiated, the
Help pop-up will either display on
the instrument cluster or the
infotainment screen. Press the
Dismiss button to make the pop-up
go away.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
Infotainment System 219
Pressinggwhile the help prompt is
playing will terminate the prompt
and a beep will be heard. Doing this
will stop the help prompt so that a
voice command can be used.
Voice Recognition for the
Radio
Select thegscreen button to
launch audio voice recognition.
If the voice button is pressed in a
radio screen, the voice commands
for radio and media features are
available.
“Switch to AM” :Switch bands to
AM and tune to the last AM radio
station.
“Switch to FM” :Switch bands to
FM and tune to the last FM radio
station.
“Switch to XM” :Switch bands to
SiriusXM (if equipped) and tune to
the last SiriusXM channel.
“Tune to
Tune to the radio station whose
frequency is identified in the
command (like “nine fifty”). “Tune to
:
Tune to the radio station whose
frequency is identified in the
command (like “one o one
point one”).
“Tune to XM
equipped) radio station whose
channel number is identified in the
command.
“Tune to XM
equipped) radio station whose
channel name is identified in the
command.
Voice Recognition for Audio
My Media
If browsing My Media when the
voice button is selected, the voice
recognition commands for My Media
features are available.
“Play Artist” :Begin a dialog to
enter a specific Artist name.
“Play Artist
Begin playback of the media
selection identified in the command. “Play Album”
:Begin a dialog to
enter a specific album name.
“Play Album
Begin playback of the identified
album name in the command.
“Play Song” :Begin a dialog to
enter a specific song name.
“Play Song
playback of the identified song
name in the command.
“Play Genre” :Begin a dialog to
enter a specific genre.
“Play Genre
Begin playback of the media
selection identified in the command.
“Play Playlist” :Begin a dialog to
enter a specific playlist name.
“Play Playlist
Begin playback of the identified
playlist in the command.
“Play
music from a specific device
identified by name. The device
name is the name displayed on the
screen when the device is first
selected as an audio source.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
220 Infotainment System
“Play Chapter”:Begin a dialog to
enter a specific name.
“Play Chapter
Begin playback of the media
selection identified in the command.
“Play Audiobook” :Begin a dialog
to enter a specific name.
“Play Audiobook
media selection identified in the
command.
“Play CD Track
number>” :Begin playback of the
CD at the track identified in the
command.
“Play Episode” :Begin a dialog to
enter a specific name.
“Play Episode
media selection identified in the
command.
“Play Podcast” :Begin a dialog to
enter a specific name.
“Play Podcast
media selection identified in the
command. “Play Video”
:Begin a dialog to
enter a specific name.
“Play Video

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
Infotainment System 223
i:Press to end a call, reject a
call, or cancel an operation. Press
to mute or unmute the infotainment
system.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see Overview
(Base Radio) 0189 orOverview
(Base Radio with
Touchscreen) 0193.
MENU : Turn to scroll through a list.
Press to select the highlighted list
option.
{: Press to go to the Home Page.
See Home Page (Base Radio)
0 194 orHome Page (Base Radio
with Touchscreen) 0196.
PHONE or
#: Select to enter the
phone main menu. See Bluetooth
(Voice Recognition - Base Radio)
0 227 orBluetooth (Infotainment
Controls - Base Radio) 0223 or
Bluetooth (Overview) 0222 or
Bluetooth (Infotainment Controls -
Base Radio with
Touchscreen) 0232.
Voice Recognition
If equipped, the voice recognition
system uses commands to control
the system and dial phone numbers.
Noise : The system may not
recognize voice commands if there
is too much background noise, such
as noise from open windows or loud
talking inside the vehicle.
When to Speak : A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak.
How to Speak : Speak clearly in a
calm and natural voice.
Audio System
When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Use the
Oknob during a call to change the
volume level. The system maintains
a minimum volume level.
Bluetooth Audio Quality
Turn off the Echo and Noise
cancellation feature on your phone,
if supported, for the best hands-free
performance.
See www.gm.com/bluetooth.
Bluetooth (Infotainment
Controls - Base Radio)
For information about how to
navigate the menu system using the
infotainment controls, see Overview
(Base Radio) 0189 orOverview
(Base Radio with
Touchscreen) 0193.
Switching to Handset or
Hands-Free Mode
To switch between handset mode
and hands-free mode, use the
OnStar command, “transfer call.”
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
your cell phone manufacturer's user

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
230 Infotainment System
Making a Call
Calls can be made using the
following commands.
Dial or Call :The dial or call
command can be used
interchangeably to dial a phone
number or a stored name tag.
Digit Dial : This command allows a
phone number to be dialed by
entering the digits one at a time.
Re-dial : This command is used to
dial the last number used on the cell
phone.
Using the “Dial”or“Call”
Command
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Dial”or“Call.”
3. Say the entire number without pausing or say the name tag.
Once connected, the person called
will be heard through the audio
speakers. Calling 911 Emergency (U.S. and
Canada)
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Dial”or“Call.”
3. Say “911.”
4. Say “Dial”or“Call.”
Calling 066 Emergency (Mexico)
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Dial”or“Call.”
3. Say “066.”
4. Say “Dial”or“Call.”
Using the “Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Correction” at any time to clear the
last number. To hear all of the numbers
recognized by the system, say
“Verify”
at any time.
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Digit Dial.”
3. Say each digit, one at a time. After each digit is entered, the
system repeats back the digit it
heard followed by a tone. After
the last digit has been entered,
say “Dial.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Re-dial”Command
1. Press
g. The system responds
“Ready,” followed by a tone.
2. After the tone, say “Re-dial.”
The system dials the last
number called from the
connected cell phone.
Once connected, the person called
will be heard through the audio
speakers.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
Infotainment System 231
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Press
gto answer the call.
. Press
ito ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Press
gto answer an incoming
call when another call is active.
The original call is placed
on hold.
. Press
gagain to return to the
original call.
. To ignore the incoming call, no
action is required.
. Press
ito disconnect the
current call and switch to the call
on hold.
Three-Way Calling
Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
g.
2. Say “Three-way call.”
3. Use the “Dial”or“Call”
command to dial the number of
the third party to be called.
4. Once the call is connected, press
gto link all callers
together.
Ending a Call
Pressito end a call.
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN. To Transfer Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
g.
2. Say “Transfer Call.”
To Transfer Audio to the Bluetooth
System from a Cell Phone
During a call with the audio on the
cell phone, press
g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.