Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
452 Vehicle Care
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants0472.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
products can be obtained from
(Continued)
Caution (Continued)
your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
Caution
Avoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8,274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.
Caution
Do not power wash any
component under the hood that
has this
esymbol.
(Continued)
Caution (Continued)
This could cause damage that
would not be covered by the
vehicle warranty.
If using an automatic car wash,
follow with the car wash
instructions. The windshield wiper
and rear window wiper, if equipped,
must be off. Remove any
accessories that may be damaged
or interfere with the car wash
equipment.
See Power Assist Steps 043 for
cleaning information.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
458 Vehicle Care
Speaker Covers
Vacuum around a speaker cover
gently, so that the speaker will not
be damaged. Clean spots with water
and mild soap.
Coated Moldings
Coated moldings should be cleaned.
.When lightly soiled, wipe with a
sponge or soft, lint-free cloth
dampened with water.
. When heavily soiled, use warm
soapy water.
Fabric/Carpet/Suede
Start by vacuuming the surface
using a soft brush attachment. If a
rotating vacuum brush attachment is
being used, only use it on the floor
carpet. Before cleaning, gently
remove as much of the soil as
possible:
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
. For solid soils, remove as much
as possible prior to vacuuming. To clean:
1. Saturate a clean, lint-free colorfast cloth with water.
Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet.
2. Remove excess moisture by gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Rotate the cleaning
cloth to a clean area frequently
to prevent forcing the soil in to
the fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
Service and Maintenance 469
Additional
Maintenance and Care
Your vehicle is an important
investment and caring for it properly
may help to avoid future costly
repairs. To maintain vehicle
performance, additional
maintenance services may be
required.
It is recommended that your dealer
perform these services—their
trained dealer technicians know
your vehicle best. Your dealer can
also perform a thorough
assessment with a multi-point
inspection to recommend when your
vehicle may need attention.
The following list is intended to
explain the services and conditions
to look for that may indicate
services are required.
Battery
The 12-volt battery supplies power
to start the engine and operate any
additional electrical accessories. .
To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
. Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
. Belts may need replacing if they
squeak or show signs of
cracking or splitting.
. Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are
crucial to safe driving.
. Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping. .
Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants 0472 for GM approved
fluids.
. Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
. Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
470 Service and Maintenance
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
. Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
. As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs of leaking, blown seals,
or damage, and can advise
when service is needed.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel,
and can reduce the risk of tire
failure.
. Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire.
. Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires.
Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For information on how to clean and
protect the vehicle’s interior and
exterior, see
Interior Care 0457 and
Exterior Care 0452.
Wheel Alignment
Wheel alignment is critical for
ensuring that the tires deliver
optimal wear and performance.
. Signs that the alignment may
need to be adjusted include
pulling, improper vehicle
handling, or unusual tire wear.
. Your dealer has the required
equipment to ensure proper
wheel alignment.
Windshield
For safety, appearance, and the
best viewing, keep the windshield
clean and clear.
. Signs of damage include
scratches, cracks, and chips.
. Trained dealer technicians can
inspect the windshield and
recommend proper replacement
if needed.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
500 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 500
OnStar Overview . . . . . . . . . . . . . 501
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 502
Emergency . . . . . . . . . . . . . . . . . . . 502
Security . . . . . . . . . . . . . . . . . . . . . . 502
Security . . . . . . . . . . . . . . . . . . . . . . 503
Navigation . . . . . . . . . . . . . . . . . . . . 503
Navigation . . . . . . . . . . . . . . . . . . . . 504
Connections . . . . . . . . . . . . . . . . . . 505
Connectivity . . . . . . . . . . . . . . . . . . 506
Diagnostics . . . . . . . . . . . . . . . . . . . 507
Diagnostics . . . . . . . . . . . . . . . . . . . 507
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 507
OnStar Additional Information . . . . . . . . . . . . . . . . . . 512
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid
subscription and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service,
and GPS satellite signals to be
available and operating. OnStar acts
as a link to existing emergency
service providers. OnStar may
collect information about you and
your vehicle, including location
information. See OnStar ’s Terms &Conditions and Privacy Statement
for more details including system
limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. PressQ
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Press
=to:
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
OnStar 501
.Obtain the Wi-Fi®hotspot name
or SSID and password,
if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Overview
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connectivity, and
Diagnostics Services.
=Voice Command Button
QBlue OnStar Button
>Emergency Button
This manual describes OnStar´s
functions, which may or may not be
on the vehicle because of optional
equipment that was not purchased
on the vehicle, model variants,
country specifications, or features/
applications that may not be
available in your region, or changes
subsequent to the printing of this
owner manual. Refer to the purchase
documentation relating to your
specific vehicle to confirm the
functions.
The OnStar system is not available
in any of the countries of the Central
America and Caribbean region.
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
Press
Qor call 01-800-083-4994 to
speak to an Advisor.
Press
=to give OnStar
Turn-by-Turn Navigation voice
commands. This requires the
OnStar Connect Plus service.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
520 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 362
Accessory Power . . . . . . . . . . . . . . . 284
Active Fuel Management
®. . . . . . 288
Add-On Electrical Equipment . . . 355
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . 355
Additional Information OnStar
®. . . . . . . . . . . . . . . . . 507, 512
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 469
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . . 280
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 60
Agreements Trademarks and License . . . . . 244
Air Cleaner/Filter, Engine . . . . . . . 377
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 257
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 257
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 88
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 79
Passenger Sensing System . . . . 82 Airbag System (cont'd)
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 79
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 79
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 77
Where Are the Airbags? . . . . . . . . 76
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 87
Light On-Off . . . . . . . . . . . . . . . . . . 140
On-Off Light . . . . . . . . . . . . . . . . . . 140
On-Off Switch . . . . . . . . . . . . . . . . . . 80
Passenger Status Indicator . . . 141
Readiness Light . . . . . . . . . . . . . . 139
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 87
System Check . . . . . . . . . . . . . . . . . . 74
Alarm Vehicle Security . . . . . . . . . . . . . . . . 44
All-Season Tires . . . . . . . . . . . . . . . . 408
All-Terrain Tires . . . . . . . . . . . . . . . . . 409
AM-FM Radio . . . . . . . . . . . . . . 197, 199
Antenna Fixed Mast . . . . . . . . . . . . . . . . . . . 203
Multi-band . . . . . . . . . . . . . . . . . . . . 203
Antilock Brake System (ABS) . . . 305
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
Index 521
Antilock Brake System(ABS) (cont'd)
Warning Light . . . . . . . . . . . . . . . . . 145
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . . . 452
Interior . . . . . . . . . . . . . . . . . . . . . . . . 457
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . 236
Assistance Program,
Roadside . . . . . . . . . . . . . . . . . 487, 490
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 317
Assistance Systems for
Parking and Backing . . . . . . . . . . 314
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . 215
Theft-Deterrent Feature . . . . . . . 189
Audio Players
CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . 50
Door Locks . . . . . . . . . . . . . . . . . . . . . 41
Headlamp System . . . . . . . . . . . . 181
Transmission . . . . . . . . . . . . . . . . . 289
Transmission Fluid . . . . . . 373, 376
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 292 Automatic Transmission (cont'd)
Shift Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 393
Auxiliary
Roof Mounted Lamp . . . . . . . . . . 184
Auxiliary Jack . . . . . . . . . . . . . . . . . . . 213
Axle, Front . . . . . . . . . . . . . . . . . . . . . . 390
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . 390
B
Battery Load Management . . . . . . . . . . . . 186
Power Protection . . . . . . . . . . . . . 187
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 155
Battery - North America . . . . 388, 442
Blade Replacement, Wiper . . . . . 394
Blind Spot Mirrors . . . . . . . . . . . . . . . 50
Bluetooth Overview . . . . . . . . 222, 223, 227, 232
Bluetooth Audio . . . . . . . . . . . . . . . . 215
Brake
Pedal and AdjustableThrottle . . . . . . . . . . . . . . . . . . . . . . 280
System Warning Light . . . . . . . . 144
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 386 Antilock . . . . . . . . . . . . . . . . . . . . . . . 305
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 307 Brakes (cont'd)
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 387
Parking . . . . . . . . . . . . . . . . . . . . . . . 306
System Messages . . . . . . . . . . . . 156
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 261
Break-In, New Vehicle . . . . . . . . . . 280
Bulb Replacement . . . . . . . . . . . . . . 399 Center High-MountedStoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . 398
Fog Lamps . . . . . . . . . . . . . . 183, 396
Halogen Bulbs . . . . . . . . . . . . . . . . 395
Headlamp Aiming . . . . . . . . . . . . . 395
Headlamps . . . . . . . . . . . . . . . . . . . 395
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 396
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . . . 395
Taillamps . . . . . . . . . . . . . . . . . . . . . 397
Taillamps, Turn Signal, Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 397
Buying New Tires . . . . . . . . . . . . . . . 425