
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
204 Infotainment System
Pandora Internet Radio
If equipped, Pandora®is a free
Internet radio service that streams
personalized radio stations based
on artists, tracks, genres, and
comedians. Create stations using
the Pandora website or Smartphone
application, then use
-or,to
personalize stations. To set up an
account, or for more information, go
to www.pandora.com. Pandora may
not be available in Canada or
Mexico.
A phone or tablet with Internet
connection and the Pandora
application installed is required.
Personal cell phone data plans are
used. Make sure the latest version
is installed on the device.
Launching Pandora
Connect the iPhone to the USB
port, or connect Android®or
BlackBerry®through Bluetooth. See
Bluetooth (Voice Recognition - Base
Radio) 0227 orBluetooth
(Infotainment Controls - Base
Radio) 0223 orBluetooth
(Overview) 0222 orBluetooth
(Infotainment Controls - Base Radio
with Touchscreen) 0232. For first
time use, set up the stations before
connecting to the vehicle. The
Pandora icon will be available on
the Home Page.
When Pandora is chosen, the
Pandora logo will populate on the
screen and the system will display
“Acquiring Pandora Radio Station.”
Launch times can be significant.
Using the iPhone
1. Plug the device into the USB port. The phone screen must
be unlocked.
2. Launch Pandora from the Home Page by selecting the
Pandora icon. If nothing happens when the
available Pandora screen button is
pressed, download the latest
Pandora application and retry.
The login screen may display on the
device.
Using an Android or BlackBerry
Phone
The BlackBerry phone must be
unlocked to launch Pandora service.
1. Pair the phone using Bluetooth.
2. Launch Pandora by selecting Pandora on the Home Page.
If nothing happens when the
available Pandora screen button is
selected, download the latest
Pandora application and retry.
The login screen may display on the
device.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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206 Infotainment System
Unable to Start Pandora
If the device is unable to launch
Pandora:
.Check that the latest version of
Pandora is installed.
. Check that there is an active
account logged into Pandora.
. Have at least one station
created.
. For Android and BlackBerry
devices, check that the device is
paired with the vehicle, and
whether the device displays in
the Connected phone sources
list under the Phone icon from
the Home Page.
. For an iPhone, check that the
USB cable is connected to the
USB port and the screen is
unlocked.
. Close Pandora on the device
and launch again. Devices that
allow multitasking may require
an extra step to quit the Pandora
application. See the cell phone
manufacturer's user guide. Thumbs Up or Thumbs Down
Error
If there is an error trying to rate a
track with the
,or-, the message
“Thumbs Down Error” or“Thumbs
Up Error” will display. Press OK to
dismiss.
Loss of Audio
Loss of Pandora audio can happen
in different ways:
. Weak or lost data connection.
. Device needs to be charged.
. Application needs to be
relaunched.
. Connection between phone and
radio lost.
. An iPhone is connected to both
Bluetooth and the USB port.
Playback can be resumed from
a loss of audio by double
tapping on the iPhone home
button then scrolling through the
icons to find an icon that allows
a change of flow between
Bluetooth and USB cable. Volume and song selection may
be controlled using the
Infotainment controls or on the
phone/device. If Pandora is
selected and nothing is heard,
check the volume setting on
both phone/device and the
Infotainment system.
Common Pandora Messages
Pandora Error/Please Check
Device : Not signed in or Pandora
is down for maintenance.
No Stations Available : No stations
are available on the Pandora server
through the connected device.
Action Unavailable. Please Check
Device Connection : A few
conditions for loss of Internet
connection are:
. The connected device loses its
cellular connection.
. The device does not support
Internet connectivity.
. The device is not in the vehicle.
. The Bluetooth signal is lost.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 209
Error Messages
If Disc Error displays and/or the disc
comes out, it could be for one of the
following reasons:
.The disc has an invalid or
unknown format.
. The disc is very hot. Try the disc
again when the temperature
returns to normal.
. The road is very rough. Try the
disc again when the road is
smoother.
. The disc is dirty, scratched, wet,
or upside down.
. The air is very humid. Try the
disc again later.
. There was a problem while
burning the disc.
. The label is caught in the CD
player.
If Disc Player Error displays, it could
be for one of the following reasons:
. The player temperature is
too high.
. There are load or eject errors. If the CD is not playing correctly for
any other reason, try a known
good CD.
If any error continues, contact your
dealer.
Playing an MP3 CD
To play an MP3 CD, follow the same
instructions as
“Playing an
Audio CD.”
The following guidelines must be
met when creating an MP3 disc,
otherwise the CD might not play:
. Sampling rate: 16 kHz,
22.05 kHz, 24 kHz, 32 kHz,
44.1 kHz, and 48 kHz.
. Bit rates supported: 8, 16, 24,
32, 40, 48, 56, 64, 80, 96, 112,
128, 144, 160, 192, 224, 256,
and 320 kbps.
. Maximum number of folders:
eight folders with 255 files per
folder.
. Maximum of 1,000 files on
a disc.
. Recorded on a CD-R or CD-RW. Root Directory
The root directory is treated as a
folder. All files contained directly
under the root directory are
accessed prior to any root directory
folders.
Empty Folders
If a root directory or folder is empty
or contains only folders, the player
advances to the next folder in the
file structure that contains a
compressed audio file. The empty
folder(s) are not displayed or
numbered.
No Folder
When the CD only contains
compressed audio files without any
folders, all files are under the root
folder.
USB Port (Base Radio)
Playing from a USB
A USB mass storage device or
Media Transfer Protocol (MTP)
device can be connected to the
USB port.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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210 Infotainment System
The vehicle may have USB ports in
the front of the center console,
armrest, or one in the upper glove
box. SeeCenter Console Storage
0 120 andGlove Box 0119.
USB MP3 Player and USB Drives
. The USB MP3 players and USB
drives connected must comply
with the USB Mass Storage
Class specification (USB MSC).
. Hard disk drives are not
supported.
. Supported file system is FAT32.
To play a USB device:
. Connect the USB.
. Press MEDIA on the faceplate
until the connected device is
shown.
While the USB source is active,
press the corresponding faceplate
button for the icons on the screen to
operate USB function:
.
t
.u
.j/r
.Z
For information on how to use the
screen icons, see “Playing an
Audio CD.”
USB Menu
Press MENU to display the USB
menu and the following may display:
Browse : Select to display the files
and folders on the USB device.
Tone Settings : Select to adjust
Bass, Midrange, Treble, Balance,
Fade, and EQ (Equalizer). See
“Tone Settings” under“Playing an
Audio CD” inCD Player 0207.
Auto Volume : If equipped, see
“Playing an Audio CD” inCD
Player 0207.
EQ (Equalizer) : If equipped, this
feature adjusts the equalizer
settings. See “EQ (Equalizer)
Settings” inAM-FM Radio (Base
Radio with Touchscreen) 0199 or
AM-FM Radio (Base Radio) 0197.
Playing from an iPod®/iPad®/
iPhone®
This feature supports the following
devices:
. iPod nano
®(1st, 2nd, 3rd, and
4th generation)
. iPod with video (5.0 and 5.5
generation)
. iPod classic
®(6th generation)
. iPod touch
®(1st and 2nd
generation)
. iPad
. iPhone 3G, iPhone 3GS,
iPhone 4
There may be problems with
operation and function in the
following situations:
. When connecting a device with
a more recent version of the
firmware installed than is
supported by the infotainment
system.
. When connecting a device on
which firmware from other
providers is installed.

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Infotainment System 211
To connect and control a device:1. Connect one end of the standard USB cable to the
device's dock connector.
2. Connect the other end to a USB port in the center console.
See Center Console
Storage 0120.
3. Press MEDIA to select the source.
The music information displays on
the radio’s display and begins
playing through the vehicle’s audio
system.
The device battery recharges
automatically while the vehicle is on.
When the vehicle is off while a
device is connected using the USB
cable, the device battery stops
charging and the device will
automatically turn off.
If the device is an unsupported
model, it can still be listened to in
the vehicle by connecting to the
auxiliary input jack using a standard
3.5 mm (1/8 in) stereo cable. Menu
Press MENU to display the device
Menu and the following may display:
Browse :
Select to display the files
or songs on the device. See
“Browse Device Media” later in this
section.
Tone Settings : Select to adjust
Bass, Midrange, Treble, Balance,
Fade, and EQ (Equalizer). See
“Tone Settings” under“Playing an
Audio CD” inCD Player 0207.
Auto Volume : If equipped, see
“Playing an Audio CD” inCD
Player 0207.
EQ (Equalizer) : If equipped, this
feature adjusts the Equalizer
settings. See “EQ (Equalizer)” in
AM-FM Radio (Base Radio with
Touchscreen) 0199 orAM-FM
Radio (Base Radio) 0197.
Browse Device Media
Use the following to browse:
Playlists: 1. Turn MENU to highlight and press to view the playlists
stored on the device. 2. Turn MENU to highlight and
press to select a playlist name
to view a list of all songs in the
playlist.
3. Turn MENU to highlight and press to select the song from
the list to begin playback.
Artists: 1. Turn MENU to highlight and press to view the artists stored
on the device.
2. Turn MENU to highlight and press to select an artist name
to view a list of all albums by
the artist.
3. Turn MENU to highlight and press to select an album name
to view a list of all songs on the
album.
4. Turn MENU to highlight and press to select the song from
the list to begin playback.
Albums: 1. Turn MENU to highlight and press to view the albums
stored on the device.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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212 Infotainment System
2. Turn MENU to highlight andpress to select an album name
to view a list of all songs on the
album.
3. Turn MENU to highlight and press to select the song from
the list to begin playback.
Genres: 1. Turn MENU to highlight and press to view the genres stored
on the device.
2. Turn MENU to highlight and press to select a genre name
to view a list of artists of that
genre.
3. Turn MENU to highlight and press to select to view albums
by that artist.
4. Turn MENU to highlight and press to select an album to
view songs.
5. Turn MENU to highlight and press to select the song from
the list to begin playback. Songs:
1. Turn MENU to highlight and press to view a list of all songs
stored on the device.
2. Turn MENU to highlight and press to select the song from
the list to begin playback.
USB Port (Base Radio
with Touchscreen)
Using the USB Port
The infotainment system can play
music or movies by connecting an
auxiliary device to the USB port.
USB Support
If equipped, the USB connector is in
the center stack below the climate
controls, and uses the USB 2.0
standard.
USB Supported Devices
.USB Flash Drives
. Portable USB Hard Drives
Not all iPods and USB drives are
compatible with the USB port. Make sure the iPod has the latest
firmware from Apple
®for proper
operation. iPod firmware can be
updated using the latest iTunes
®
application. See www.apple.com/
itunes.
For help with identifying your iPod,
go to www.apple.com/support.
The USB port can play both lower
and upper case .mp3, .wma, .ogg,
and .wav files stored on a USB
storage device.
Supported Apple
®Devices
To view supported devices in U.S.,
see my.chevrolet.com\learned.
To view supported devices in
Canada, see chevroletowner.ca.
To view supported devices in
Mexico, see your dealer for details.
USB Supported File and Folder
Structure
The infotainment system supports:
. FAT16.
. FAT32.
. exFAT.

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Infotainment System 213
Connecting a USB Storage
Device or iPod/iPhone
To connect a USB storage device,
connect the device to the USB port.
To connect an iPod/iPhone, connect
one end of the device’s cable to the
iPod/iPhone and the other end to
the USB port.
The iPod/iPhone charges while it is
connected to the vehicle if the
vehicle is in ACC/ACCESSORY or
ON/RUN. See Ignition Positions
0 281. When the vehicle is turned
off, the iPod/iPhone automatically
powers off and will not charge or
draw power from the vehicle's
battery.
For more information on USB
usage, see “Audio System
Information” underPictures and
Movies (Picture System with
Touchscreen) 0241 orPictures and
Movies (Movie System with
Touchscreen) 0242 orPictures and
Movies (Audio System with
Touchscreen) 0237. Playing Movies
Movies are not available while
driving.
If the USB storage device is already
connected:
1. Press
{.
2. Touch GALLERY.
3. Touch
s.
4. Touch the desired Movie.
Viewing Pictures
Pictures are not available while
driving.
If the USB storage device is already
connected:
1. Press
{.
2. Touch GALLERY.
3. Touch
\.
Auxiliary Jack
This vehicle may have an AUX jack
in the center console or armrest.
See Center Console Storage 0120. Possible auxiliary audio sources
include:
.
Laptop computer
. Audio music player
This jack is not an audio output. Do
not plug headphones into the
auxiliary input jack. Auxiliary
devices should be set up while the
vehicle is in P (Park).
Connect a 3.5 mm (1/8 in) cable
from the auxiliary device to the
auxiliary input jack.
If an auxiliary device has already
been connected, but a different
source is currently active, press the
MEDIA faceplate button repeatedly
to scroll through all of the available
audio source screens, until the AUX
source screen is shown.
Base Radio
Playing from the AUX Jack
An auxiliary device is played
through the audio system and
controlled through the device itself.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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236 Infotainment System
Playing the Previous Song
Touch
gwithin two seconds of
playback time to play the
previous song.
Returning to the Beginning of the
Current Song
Touch
gafter two seconds of
playback time.
Search
Touch and hold
gorlto rewind
or fast forward.
Playing Music Randomly
Touch
Zduring playback. Touch
again to return to normal play.
This function may not be supported
depending on the bluetooth device.
Do not change the track too quickly
when playing Bluetooth music.
Conditions that may occur when
playing Bluetooth music:
. It takes time to transmit data
from the bluetooth device to the
infotainment system. .
If the cell phone or Bluetooth
device is not in the waiting
screen mode, it may not
automatically play.
. The infotainment system
transmits the order to play from
the bluetooth device in the
Bluetooth music play mode.
If this is done in a different
mode, then the device transmits
the order to stop. Depending on
the bluetooth device options, this
order to play/stop may take time
to activate.
. If the Bluetooth music playback
is not functioning, then check to
see if the bluetooth device is in
the waiting screen mode.
. Sounds may be cut off during
the Bluetooth music playback.
. The infotainment system outputs
the audio from the cell phone or
Bluetooth device as it is
transmitted.
Apple CarPlay and
Android Auto
If equipped, Android Auto™ and/or
Apple CarPlay™ capability may be
available through a compatible
smartphone. If available, a
PROJECTION icon will appear as
Android Auto or Car Play on the
Home Page of the infotainment
display.
To use Android Auto and/or Apple
CarPlay:
1. Download the Android Auto app to your phone from the
Google™ Play store. There is
no app required for Apple
CarPlay. Use the latest
available operation system.
2. Connect your Android phone or Apple iPhone by using the
compatible phone USB cable
and plugging into a USB data
port. For best performance, use
the device’ s factory-provided
USB cable. Aftermarket or
third-party cables may
not work.