2016 CHEVROLET IMPALA towing

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S/Canada-9086448) -
2016 - CRC - 5/20/15
346 Customer Information
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify. General
Motors of Canada Limited
requires pre-authorization,
original detailed receipts, and a
copy of the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S/Canada-9086448) -
2016 - CRC - 5/20/15
Customer Information 349
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state‐of‐the‐art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs by using
aftermarket collision parts. Some
insurance companies will notspecify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
345.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
. Vehicle license plate number.
. Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S/Canada-9086448) -
2016 - CRC - 5/20/15
368 Index
DrivingAssistance Systems . . . . . . . . . . 230
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 242
Defensive . . . . . . . . . . . . . . . . . . . . . 192
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 192
For Better Fuel Economy . . . . . . . 26
Hill and Mountain Roads . . . . . . 195
If the Vehicle is Stuck . . . . . . . . . 197
Loss of Control . . . . . . . . . . . . . . . 194
Off-Road Recovery . . . . . . . . . . . 193
Track Events and Competitive . . . . . . . . . . . . . . . . . 194
Vehicle Load Limits . . . . . . . . . . . 198
Wet Roads . . . . . . . . . . . . . . . . . . . 195
Winter . . . . . . . . . . . . . . . . . . . . . . . . 196
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 184
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 239
Electric Parking Brake Light . . . . 122
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 246
Electrical System Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 277
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 276 Electrical System (cont'd)
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 280
Overload . . . . . . . . . . . . . . . . . . . . . 276
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 356
Engine Air Cleaner/Filter . . . . . . . . . . . . . 259
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 120
Compartment Overview . . . . . . . 252
Coolant . . . . . . . . . . . . . . . . . . . . . . . 261
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . .117
Cooling System . . . . . . . . . . . . . . . 260
Cooling System Messages . . . 132
Drive Belt Routing . . . . . . . . . . . . 340
Exhaust . . . . . . . . . . . . . . . . . . . . . . 210
Heater . . . . . . . . . . . . . . . . . . . . . . . . 207
Oil Life System . . . . . . . . . . . . . . . 257
Oil Messages . . . . . . . . . . . . . . . . . 132
Oil Pressure Light . . . . . . . . . . . . 125
Overheated Protection Operating Mode . . . . . . . . . . . . . 265
Overheating . . . . . . . . . . . . . . . . . . 264
Power Messages . . . . . . . . . . . . . 133
Running While Parked . . . . . . . . 210
Starting . . . . . . . . . . . . . . . . . . . . . . . 204 Entry Lighting . . . . . . . . . . . . . . . . . . . 153
Equipment, Towing . . . . . . . . . . . . . 246
Event Data Recorders . . . . . . . . . . 353
Exit Lighting . . . . . . . . . . . . . . . . . . . . 153
Extender, Safety Belt . . . . . . . . . . . . 67
Exterior Lamp Controls . . . . . . . . . 148
Exterior Lamps Off Reminder . . . 149
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 154
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter, Engine Air Cleaner . . . . . . . . . . . 259
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 149
Flashers, Hazard Warning . . . . . . 150
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 302 Changing . . . . . . . . . . . . . . . . . . . . . 304
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 322
Fluid Automatic Transmission . . . . . . 258
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 267
Washer . . . . . . . . . . . . . . . . . . . . . . . 265
Folding Mirrors . . . . . . . . . . . . . . . . . . 46
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 230

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S/Canada-9086448) -
2016 - CRC - 5/20/15
Index 369
Frequency StatementRadio . . . . . . . . . . . . . . . . . . . . . . . . . 351
Front Automatic Braking (FAB) System . . . . . . . . . . . . . . . . . 232
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 55
Heated and Ventilated . . . . . . . . . . 60
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237 Additives . . . . . . . . . . . . . . . . . . . . . 238
Economy Driving . . . . . . . . . . . . . . . 26
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 241
Filling the Tank . . . . . . . . . . . . . . . 239
Foreign Countries . . . . . . . . . . . . 238
Gauge . . . . . . . . . . . . . . . . . . . . . . . . .116
Low Fuel Warning Light . . . . . . . 125
Requirements, California . . . . . 238
System Messages . . . . . . . . . . . . 133
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . 276 Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 277
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 280
G
Garage Door Opener . . . . . . . . . . . 144Programming . . . . . . . . . . . . . . . . . 144 Gauges
Engine Coolant
Temperature . . . . . . . . . . . . . . . . .117
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Odometer . . . . . . . . . . . . . . . . . . . . . .115
Speedometer . . . . . . . . . . . . . . . . . .115
Tachometer . . . . . . . . . . . . . . . . . . . .115
Trip Odometer . . . . . . . . . . . . . . . . .115
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . . 111
General Information
Service and Maintenance . . . . . 324
Towing . . . . . . . . . . . . . . . . . . . . . . . . 242
Vehicle Care . . . . . . . . . . . . . . . . . . 249
Glove Box . . . . . . . . . . . . . . . . . . . . . . 100
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 345
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 271
Hazard Warning Flashers . . . . . . . 150
Head Restraints . . . . . . . . . . . . . . . . . 53
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 271
Automatic . . . . . . . . . . . . . . . . . . . . . 150
Bulb Replacement . . . . . . . . . . . . 271
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 149
Flash-to-Pass . . . . . . . . . . . . . . . . . 149 Headlamps (cont'd)
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 272
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 272
High-Beam On Light . . . . . . . . . . 126
High/Low Beam Changer . . . . . 149
Lamps On Reminder . . . . . . . . . 126
Heated Steering Wheel . . . . . . . . . . . . . . . 105
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Heated Mirrors . . . . . . . . . . . . . . . . . . . 46
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 207
Heating and Air Conditioning . . . 181
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 276
High-Beam On Light . . . . . . . . . . . . 126
High-Speed Operation . . . . . . . . . . 291
Hill and Mountain Roads . . . . . . . . 195
Hill Start Assist (HSA) . . . . . . . . . . 216
Home Page . . . . . . . . . . . . . . . . . . . . . 158
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 64

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S/Canada-9086448) -
2016 - CRC - 5/20/15
Index 373
RecordsMaintenance . . . . . . . . . . . . . . . . . . 336
Recreational Vehicle Towing . . . . 313
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 345
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 30
Remote Vehicle Start . . . . . . . . . . . . 35
Replacement Bulbs . . . . . . . . . . . . . 275
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 80
Maintenance . . . . . . . . . . . . . . . . . . 335
Replacing Airbag System . . . . . . . . 80
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 94
Replacing Safety Belt System
Parts after a Crash . . . . . . . . . . . . . 68
Reporting Safety Defects Canadian Government . . . . . . . . 352
General Motors . . . . . . . . . . . . . . . 352
U.S. Government . . . . . . . . . . . . . 351
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 87
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 208
Reverse Tilt Mirrors . . . . . . . . . . . . . . 46
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 136 Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 195
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 345
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 50
Rotation, Tires . . . . . . . . . . . . . . . . . . 296
Routing, Engine Drive Belt . . . . . . 340
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . . 210
S
Safety Belts . . . . . . . . . . . . . . . . . . . . . 63Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Extender . . . . . . . . . . . . . . . . . . . . . . . . 67
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 64
Lap-Shoulder Belt . . . . . . . . . . . . . . 65
Reminders . . . . . . . . . . . . . . . . . . . . .117
Replacing after a Crash . . . . . . . . 68
Use During Pregnancy . . . . . . . . . . 67
Safety Defects Reporting Canadian Government . . . . . . . . 352
General Motors . . . . . . . . . . . . . . . 352
U.S. Government . . . . . . . . . . . . . 351
Safety Locks . . . . . . . . . . . . . . . . . . . . . 40
Safety System Check . . . . . . . . . . . . 68
Satellite Radio . . . . . . . . . . . . . . . . . . 162
Scheduling Appointments . . . . . . . 347 SD Card Reader . . . . . . . . . . . . . . . . 167
Seats
Adjustment, Front . . . . . . . . . . . . . . . 55
Head Restraints . . . . . . . . . . . . . . . . 53
Heated and Ventilated Front . . . . 60
Lumbar Adjustment, Front . . . . . . 56
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 58
Power Adjustment, Front . . . . . . . 56
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Reclining Seatbacks . . . . . . . . . . . . 57
Securing Child Restraints . . . . 94, 96
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Messages . . . . . . . . . . . . . . . . . . . . 136
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 356
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 42
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 42
Service . . . . . . . . . . . . . . . . . . . . . . . . . 189 Accessories andModifications . . . . . . . . . . . . . . . . 249
Climate Control System . . . . . . . 181
Doing Your Own Work . . . . . . . . 250
Engine Soon Light . . . . . . . . . . . . 120
Maintenance Records . . . . . . . . 336
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 324
Parts Identification Label . . . . . 337

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S/Canada-9086448) -
2016 - CRC - 5/20/15
Index 375
Tires (cont'd)Pressure Monitor
Operation . . . . . . . . . . . . . . . . . . . 293
Pressure Monitor System . . . . . 292
Rotation . . . . . . . . . . . . . . . . . . . . . . 296
Sidewall Labeling . . . . . . . . . . . . . 285
Terminology and Definitions . . 288
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 299
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 301
Wheel Replacement . . . . . . . . . . 301
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 297
Winter . . . . . . . . . . . . . . . . . . . . . . . . 284
Towing Driving Characteristics . . . . . . . . 242
Equipment . . . . . . . . . . . . . . . . . . . . 246
General Information . . . . . . . . . . 242
Recreational Vehicle . . . . . . . . . . 313
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 244
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 313
Track Events and
Competitive Driving . . . . . . . . . . . 194
Traction Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . 124
Off Light . . . . . . . . . . . . . . . . . . . . . . 124 Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . . 216
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . 179
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . 244
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . .211
Fluid, Automatic . . . . . . . . . . . . . . 258
Messages . . . . . . . . . . . . . . . . . . . . 137
Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . . 347
Trip Odometer . . . . . . . . . . . . . . . . . . 115
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 151
Turn Signal Bulb Replacement . . . . . . . . . . . . 273
U
Umbrella Storage . . . . . . . . . . . . . . . 101
Uniform Tire Quality Grading . . . 299
Universal Remote System . . . . . . 144Operation . . . . . . . . . . . . . . . . . . . . . 147
Programming . . . . . . . . . . . . . . . . . 144
Updates
Software . . . . . . . . . . . . . . . . . . . . . . 160
USB Port . . . . . . . . . . . . . . . . . . . . . . . 164
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 42
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 192
Identification Number (VIN) . . . 337
Load Limits . . . . . . . . . . . . . . . . . . . 198
Messages . . . . . . . . . . . . . . . . . . . . 129
Personalization . . . . . . . . . . . . . . . 138
Reminder Messages . . . . . . . . . . 137
Remote Start . . . . . . . . . . . . . . . . . . . 35
Security . . . . . . . . . . . . . . . . . . . . . . . . 42
Speed Messages . . . . . . . . . . . . . 138
Towing . . . . . . . . . . . . . . . . . . . . . . . . 313
Vehicle Ahead Indicator . . . . . . . . 123
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . . . 290
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 352
Ventilation, Air . . . . . . . . . . . . . . . . . . 188
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Voltage Devices and Wiring . . . . 276
W
Warning Brake System Light . . . . . . . . . . . 121
Caution and Danger . . . . . . . . . . . . . 2