Chevrolet Impala Owner Manual (GMNA-Localizing-U.S/Canada-9086448) -
2016 - CRC - 5/20/15
OnStar 359
End a Call
Press=. System responds:“Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
OnStar Advanced Diagnostics can
perform a check of the vehicle's key
operating systems through a
monthly diagnostics report, through
real time alerts or by pressing
Q.
OnStar can also monitor tire
pressure, if equipped with a Tire
Pressure Monitor System.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
. Prior to vehicle purchase. Press
Qto set up an account.
. With the OnStar Basic Plan,
every 60 days.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Services,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar terms and
conditions:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S/Canada-9086448) -
2016 - CRC - 5/20/15
360 OnStar
.PressQto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service. See
Radio Frequency Statement
0 351.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days
without an ignition cycle. If the
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S/Canada-9086448) -
2016 - CRC - 5/20/15
OnStar 361
vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0246. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S/Canada-9086448) -
2016 - CRC - 5/20/15
Index 371
Lights (cont'd)Traction Off . . . . . . . . . . . . . . . . . . . 124
Locks Automatic Door . . . . . . . . . . . . . . . . . 39
Delayed Locking . . . . . . . . . . . . . . . . 39
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Lockout Protection . . . . . . . . . . . . . . 40
Power Door . . . . . . . . . . . . . . . . . . . . . 39
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Loss of Control . . . . . . . . . . . . . . . . . 194
Low Fuel Warning Light . . . . . . . . . 125
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 88
Lumbar Adjustment . . . . . . . . . . . . . . 56 Front Seats . . . . . . . . . . . . . . . . . . . . . 56
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 336
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 331
Maintenance Schedule . . . . . . . . . 325 Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 334
Malfunction Indicator Lamp . . . . . 120
Manual Mode . . . . . . . . . . . . . . . . . . . 212
Memory Features . . . . . . . . . . . . . . . . 12
Memory Seats . . . . . . . . . . . . . . . . . . . 58 Messages
Airbag System . . . . . . . . . . . . . . . . 136
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . 130
Brake System . . . . . . . . . . . . . . . . 130
Compass . . . . . . . . . . . . . . . . . . . . . 130
Door Ajar . . . . . . . . . . . . . . . . . . . . . 131
Engine Cooling System . . . . . . . 132
Engine Oil . . . . . . . . . . . . . . . . . . . . 132
Engine Power . . . . . . . . . . . . . . . . 133
Fuel System . . . . . . . . . . . . . . . . . . 133
Key and Lock . . . . . . . . . . . . . . . . . 133
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 134
Object Detection System . . . . . 134
Ride Control System . . . . . . . . . . 136
Security . . . . . . . . . . . . . . . . . . . . . . 136
Service Vehicle . . . . . . . . . . . . . . . 136
Starting the Vehicle . . . . . . . . . . . 136
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Transmission . . . . . . . . . . . . . . . . . 137
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 129
Vehicle Reminder . . . . . . . . . . . . . 137
Vehicle Speed . . . . . . . . . . . . . . . . 138
Washer Fluid . . . . . . . . . . . . . . . . . 138
Window . . . . . . . . . . . . . . . . . . . . . . . 138
Mirrors Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 47 Mirrors (cont'd)
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 45
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 46
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 46
Manual Rearview . . . . . . . . . . . . . . . 47
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Tilt in Reverse . . . . . . . . . . . . . . . . . . 46
Mirrors, Interior Rearview . . . . . . . . 47
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 292
Multi-band Antenna . . . . . . . . . . . . . 164
N
Navigation OnStar®. . . . . . . . . . . . . . . . . . . . . . 356
Net, Convenience . . . . . . . . . . . . . . 102
New Vehicle Break-In . . . . . . . . . . . 201
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . . 134
Odometer . . . . . . . . . . . . . . . . . . . . . . . 115 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Off-Road
Recovery . . . . . . . . . . . . . . . . . . . . . 193
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 255
Engine Oil Life System . . . . . . . 257
Messages . . . . . . . . . . . . . . . . . . . . 132
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S/Canada-9086448) -
2016 - CRC - 5/20/15
372 Index
Oil (cont'd)Pressure Light . . . . . . . . . . . . . . . . 125
Older Children, Restraints . . . . . . . 81
Online Owner Center . . . . . . . . . . . 344
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 353
OnStar
®Additional
Information . . . . . . . . . . . . . . . . . . . . 359
OnStar
®Connections . . . . . . . . . . . 357
OnStar®Diagnostics . . . . . . . . . . . . 359
OnStar®Emergency . . . . . . . . . . . . 356
OnStar®Navigation . . . . . . . . . . . . . 356
OnStar®Overview . . . . . . . . . . . . . . 355
OnStar®Security . . . . . . . . . . . . . . . 356
Operating Mode
Overheated EngineProtection . . . . . . . . . . . . . . . . . . . 265
Ordering Service Publications . . . . . . . . . . 350
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 108
Overheated Engine Protection Operating Mode . . . . 265
Overheating, Engine . . . . . . . . . . . . 264
Overview . . . . . . . . . . . . . . . . . . . . . . . 157
P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . 208
Shifting Out of . . . . . . . . . . . . . . . . 209
Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 214
Brake and P (Park)Mechanism Check . . . . . . . . . . 270
Over Things That Burn . . . . . . . 210
Parking or Backing
Assistance Systems . . . . . . . . . . 228
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 118
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Passenger Sensing System . . . . . 75
Perchlorate Materials Requirements, California . . . . . . 249
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 138
Phone Bluetooth . . . . . . . . . . . 168, 170, 174
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 39
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Outlets . . . . . . . . . . . . . . . . . . . . . . . 108 Power (cont'd)
Protection, Battery . . . . . . . . . . . . 154
Retained Accessory (RAP) . . . 208
Seat Adjustment . . . . . . . . . . . . . . . . 56
Windows . . . . . . . . . . . . . . . . . . . . . . . 47
Pregnancy, Using Safety Belts . . . 67
Privacy Vehicle Data Recording . . . . . . . 352
Program
Courtesy Transportation . . . . . . 347
Proposition 65 Warning,
California . . . . . . . . . . . .249, 268, 310
R
Radio Frequency Statement . . . . 351
Radio Reception . . . . . . . . . . . . . . . . 163
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . 161
Satellite . . . . . . . . . . . . . . . . . . . . . . . 162
Reading Lamps . . . . . . . . . . . . . . . . . 152
Rear Seat Armrest . . . . . . . . . . . . . . . 62
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 61
Rearview Mirrors . . . . . . . . . . . . . . . . 47 Automatic Dimming . . . . . . . . . . . . . 47
Reclining Seatbacks . . . . . . . . . . . . . 57
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 334