
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S/Canada-9086448) -
2016 - CRC - 5/20/15
360 OnStar
.PressQto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service. See
Radio Frequency Statement
0 351.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days
without an ignition cycle. If the

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S/Canada-9086448) -
2016 - CRC - 5/20/15
Index 367
ChargingWireless . . . . . . . . . . . . . . . . . . . . . . 109
Charging System Light . . . . . . . . . 119
Check Ignition Transmission Lock . . . 270
Malfunction IndicatorEngine Light . . . . . . . . . . . . . . . . 120
Child Restraints Infants and Young Children . . . . . 83
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 88
Older Children . . . . . . . . . . . . . . . . . . 81
Securing . . . . . . . . . . . . . . . . . . . . 94, 96
Systems . . . . . . . . . . . . . . . . . . . . . . . . 85
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 315
Interior Care . . . . . . . . . . . . . . . . . . 319
Climate Control Systems . . . . . . . 181 Air Conditioning . . . . . . . . . . . . . . 181
Dual Automatic . . . . . . . . . . . . . . . 184
Heating . . . . . . . . . . . . . . . . . . . . . . . 181
Clock . . . . . . . . . . . . . . . . . . . . . . 107, 108
Cluster, Instrument . . . . . . . . . . . . . 112
Collision Damage Repair . . . . . . . 348
Compact Spare Tire . . . . . . . . . . . . 309
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 99
Compass . . . . . . . . . . . . . . . . . . . . . . . 107 Compass (cont'd)
Messages . . . . . . . . . . . . . . . . . . . . 130
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 357
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 216
Control of a Vehicle . . . . . . . . . . . . . 192
Convenience Net . . . . . . . . . . . . . . . 102
Convex Mirrors . . . . . . . . . . . . . . . . . . 45
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 261
Engine Temperature Gauge . . .117
Cooling System . . . . . . . . . . . . . . . . . 260
Engine Messages . . . . . . . . . . . . 132
Courtesy Lamps . . . . . . . . . . . . . . . . 151
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 347
Cruise Control . . . . . . . . . . . . . . . . . . 218 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Messages . . . . . . . . . . . . . . . . . . . . 131
Cruise Control, Adaptive . . . . . . . . 220
Cupholders . . . . . . . . . . . . . . . . . . . . . 100
Customer Assistance . . . . . . . . . . . 344 Offices . . . . . . . . . . . . . . . . . . . . . . . . 343
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 344 Customer Information
Service Publications
Ordering Information . . . . . . . . 350
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 341
D
Damage Repair, Collision . . . . . . . 348
Danger, Warning, and Caution . . . . 2
Data Recorders, Event . . . . . . . . . 353
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . . 149
Defensive Driving . . . . . . . . . . . . . . . 192
Delayed Locking . . . . . . . . . . . . . . . . . 39
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 359
Distracted Driving . . . . . . . . . . . . . . . 191
Dome Lamps . . . . . . . . . . . . . . . . . . . 152
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 127
Ajar Messages . . . . . . . . . . . . . . . 131
Delayed Locking . . . . . . . . . . . . . . . . 39
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Power Locks . . . . . . . . . . . . . . . . . . . . 39
Drive Belt Routing, Engine . . . . . . 340
Driver Assistance Systems . . . . . 227
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 127

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S/Canada-9086448) -
2016 - CRC - 5/20/15
370 Index
I
Ignition Positions . . . . . . . . . . 201, 203
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . . . 270
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 43
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . 123
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 83
Infotainment . . . . . . . . . . . . . . . . . . . . 155
Infotainment System . . . . . . . . . . . . 354
Instrument Cluster . . . . . . . . . . . . . . 112
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . 99
Interior Rearview Mirrors . . . . . . . . . 47
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jack Auxiliary . . . . . . . . . . . . . . . . . . . . . . 167
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 310
K
Key and Lock Messages . . . . . . . . 133
Keyless EntryRemote (RKE) System . . . . . . . . . 30
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
L
Labeling, Tire Sidewall . . . . . . . . . . 285
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 151
Daytime Running (DRL) . . . . . . 149
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 152
Exterior Controls . . . . . . . . . . . . . . 148
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 149
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 154
License Plate . . . . . . . . . . . . . . . . . 275
Malfunction Indicator . . . . . . . . . 120
Messages . . . . . . . . . . . . . . . . . . . . 134
On Reminder . . . . . . . . . . . . . . . . . 126
Reading . . . . . . . . . . . . . . . . . . . . . . 152
Lane Change Alert (LCA) . . . . . . . 233
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 235
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Lap-Shoulder Belt . . . . . . . . . . . . . . . 65
LATCH System Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . 94
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 88
LED Lighting . . . . . . . . . . . . . . . . . . . . 272 Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . 153
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Illumination Control . . . . . . . . . . . 151
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Airbag Readiness . . . . . . . . . . . . . .118
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 123
Brake System Warning . . . . . . . 121
Charging System . . . . . . . . . . . . . .119
Cruise Control . . . . . . . . . . . . . . . . 126
Door Ajar . . . . . . . . . . . . . . . . . . . . . 127
Electric Parking Brake . . . . . . . . 122
Engine Oil Pressure . . . . . . . . . . 125
Flash-to-Pass . . . . . . . . . . . . . . . . . 149
High-Beam On . . . . . . . . . . . . . . . . 126
High/Low Beam Changer . . . . . 149
Lane Departure Warning . . . . . . 123
Low Fuel Warning . . . . . . . . . . . . 125
Safety Belt Reminders . . . . . . . . .117
Security . . . . . . . . . . . . . . . . . . . . . . 126
Service Electric Parking Brake . . . . . . . . . . . . . . . . . . . . . . . 122
StabiliTrak
®OFF . . . . . . . . . . . . . 124
Tire Pressure . . . . . . . . . . . . . . . . . 125
Traction Control System (TCS)/StabiliTrak
®. . . . . . . . . . 124