2016 CHEVROLET EXPRESS CARGO VAN towing

Black plate (80,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
10-80 Vehicle Care
4. Put the transmission in P (Park).
5. Secure the vehicle to the dollyfollowing the manufacturer's
instructions.
6. Use an adequate clamping device designed for towing to
ensure that the front wheels are
locked into the straight position.
7. Turn the ignition to LOCK/OFF.
If the tow vehicle will not be
started or driven for six weeks or
more, remove the battery cable
from the negative terminal (post)
of the battery to prevent the
battery from draining while
towing.Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants on page 11-11.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
{Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning (Continued)
Caution (Continued)
products can be obtained from
your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
{Caution
Avoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8,274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.
The
esymbol is on any
underhood compartment electrical
center that should not be power

Black plate (2,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
11-2 Service and Maintenance
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services.
Normal Service
All maintenance services, including
those listed under Additional
Required Services, are for
vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. SeeVehicle Load Limits
on page 9-9.
.Are driven on reasonable road
surfaces within legal driving
limits.
.Use the recommended fuel. See
Fuel on page 9-39.
Severe Service
In addition to the normal service
schedule, some vehicles require
service more often. Severe service
is for vehicles that are:
.Mainly driven in heavy city traffic
in hot weather.
.Mainly driven in hilly or
mountainous terrain.
.Frequently towing a trailer.
.Used for high-speed or
competitive driving.
.Used for taxi, police, or delivery
service.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See Doing Your Own
Service Work on page 10-3.

Black plate (6,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
13-6 Customer Information
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.

Black plate (10,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
13-10 Customer Information
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program on
page 13-5.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See
“Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3-22.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using

Black plate (3,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
INDEX i-3
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-4 Messages . . . . . . . . . . . . . . . . . . . . 5-30
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-4
Control
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 9-29
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convex Mirrors . . . . . . . . . . . . . . . . 2-12
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-14
Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Cooling System . . . . . . . . . . . . . . . 10-14
Engine Messages . . . . . . . . . . . . 5-31
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . 13-7
Cruise Control . . . . . . . . . . . . . . . . . 9-32 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23
Customer Assistance . . . . . . . . . . 13-4 Offices . . . . . . . . . . . . . . . . . . . . . . . . 13-3
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-4 Customer Information
Service Publications
Ordering Information . . . . . . .13-11
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . 13-1
D
Damage Repair, Collision . . . . . . 13-9
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Defensive Driving . . . . . . . . . . . . . . . 9-2
Delayed Locking . . . . . . . . . . . . . . . . 2-7
Devices Auxiliary . . . . . . . . . . . . . . . . . . . . . . 7-16
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-5
Door Ajar Messages . . . . . . . . . . . . . . . 5-30
Cargo Door Relocking . . . . . . . . . 2-6
Delayed Locking . . . . . . . . . . . . . . . 2-7
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Power Locks . . . . . . . . . . . . . . . . . . . 2-6
Rear Doors . . . . . . . . . . . . . . . . . . . 2-10
Side . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Sliding . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 Drive Belt Routing, Engine . . . . . 12-4
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . 5-24
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 9-44
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-2
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-20
Hill and Mountain Roads . . . . . . . 9-6
If the Vehicle is Stuck . . . . . . . . . . 9-8
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road Recovery . . . . . . . . . . . . 9-4
Vehicle Load Limits . . . . . . . . . . . . 9-9
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-5
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Dual Tire Rotation . . . . . . . . . . . . . . . . . . . . 10-57
E
E85 or FlexFuel . . . . . . . . . . . . . . . 9-41
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . 9-54

Black plate (4,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
i-4 INDEX
Electrical SystemEngine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-35
Floor Console Fuse Block . . 10-39
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-35
Overload . . . . . . . . . . . . . . . . . . . 10-34
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Engine Air Cleaner/Filter . . . . . . . . . . . 10-12
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 5-17
Compartment Overview . . . . . . . 10-5
Coolant . . . . . . . . . . . . . . . . . . . . . 10-14
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Cooling System . . . . . . . . . . . . . 10-14
Cooling System Messages . . . 5-31
Drive Belt Routing . . . . . . . . . . . . 12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-21
Fan . . . . . . . . . . . . . . . . . . . . . . . . . 10-20
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-18
Oil Life System . . . . . . . . . . . . . . . 10-8
Oil Messages . . . . . . . . . . . . . . . . . 5-31
Oil Pressure Gauge . . . . . . . . . . 5-12 Engine (cont'd)
Overheating . . . . . . . . . . . . . . . . 10-18
Power Messages . . . . . . . . . . . . . 5-32
Pressure Light . . . . . . . . . . . . . . . . 5-22
Running While Parked . . . . . . . . 9-22
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-16
Enhanced Technology Glass . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Entry/Exit Lighting . . . . . . . . . . . . . . 6-6
Equipment, Towing . . . . . . . . . . . . 9-51
Extender, Safety Belt . . . . . . . . . . 3-15
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-2
F
Fan
Engine . . . . . . . . . . . . . . . . . . . . . . 10-20
Fast Idle System . . . . . . . . . . . . . . . 9-17
Filter, Engine Air Cleaner . . . . . . . . . 10-12
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-3
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-64 Changing . . . . . . . . . . . . . . . . . . . 10-66
FlexFuel
E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-41 Floor Mats . . . . . . . . . . . . . . . . . . . . 10-88
Fluid
Automatic Transmission . . . . . . 10-9
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-23
Power Steering . . . . . . . . . . . . . 10-20
Washer . . . . . . . . . . . . . . . . . . . . . 10-21
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . 13-12
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-2
Front Storage . . . . . . . . . . . . . . . . . . . 4-1
Front Turn Signal
Bulb Replacement . . . . . . . . . . 10-31
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-39 Additives . . . . . . . . . . . . . . . . . . . . . 9-40
Economy Driving . . . . . . . . . . . . . 1-20
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-43
Filling the Tank . . . . . . . . . . . . . . . 9-42
Foreign Countries . . . . . . . . . . . . 9-40
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Low Fuel Warning Light . . . . . . . 5-23
Requirements, California . . . . . 9-40
System Messages . . . . . . . . . . . . 5-32
Full-Size Spare Tire . . . . . . . . . . 10-74

Black plate (5,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
INDEX i-5
FusesEngine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-35
Floor Console Fuse Block . . 10-39
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-35
G
GaugesEngine CoolantTemperature . . . . . . . . . . . . . . . . 5-13
Engine Oil Pressure . . . . . . . . . . 5-12
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Odometer . . . . . . . . . . . . . . . . . . . . . 5-11
Speedometer . . . . . . . . . . . . . . . . . 5-11
Trip Odometer . . . . . . . . . . . . . . . . 5-11
Voltmeter . . . . . . . . . . . . . . . . . . . . . 5-13
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . . 5-9
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-44
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2 Glass, Enhanced
Technology . . . . . . . . . . . . . . . . . . . 2-16
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-5
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-29
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2
Headlamps . . . . . . . . . . . . . . . . . . . 10-29Aiming . . . . . . . . . . . . . . . . . . . . . . 10-28
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-2
Bulb Replacement . . . . . . . . . . 10-29
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High-Beam On Light . . . . . . . . . . 5-23
High/Low Beam Changer . . . . . . 6-2
Heated Mirrors . . . . . . . . . . . . . . . . . 2-13
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-18
Heating and Air Conditioning . . . 8-1
High-Beam On Light . . . . . . . . . . . 5-23
Hill and Mountain Roads . . . . . . . . 9-6
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . . 3-9
I
Idle SystemFast . . . . . . . . . . . . . . . . . . . . . . . . . . 9-17
Ignition Positions . . . . . . . . . . . . . . 9-14
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . 10-27
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-11
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . 3-30
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Instrument Cluster . . . . . . . . . . . . . 5-10
Interior Rearview Mirrors . . . . . . . 2-13
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jump Starting . . . . . . . . . . . . . . . . . 10-74
K
Key and Lock Messages . . . . . . . 5-32
Keyless Entry Remote (RKE) System . . . . . . . . 2-2
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Black plate (8,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
i-8 INDEX
OutletsPower . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Overheating, Engine . . . . . . . . . . 10-18
Overview, Infotainment System . . . . . . . . . . . . . . . . . . . . 7-2, 7-4
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . 9-19
Shifting Out of . . . . . . . . . . . . . . . . 9-20
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-29
Brake and P (Park)Mechanism Check . . . . . . . . 10-27
Over Things That Burn . . . . . . . 9-21
Parking Assist . . . . . . . . . . . . . . . . . 9-35
Perchlorate Materials Requirements, California . . . . . 10-2
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-38
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-20
Power
Door Locks . . . . . . . . . . . . . . . . . . . . 2-6
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-7 Power (cont'd)
Protection, Battery . . . . . . . . . . . . . 6-6
Retained Accessory (RAP) . . . 9-19
Seat Adjustment . . . . . . . . . . . . . . . 3-3
Steering Fluid . . . . . . . . . . . . . . . 10-20
Windows . . . . . . . . . . . . . . . . . . . . . 2-14
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Program
Courtesy Transportation . . . . . . 13-7
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-2
R
Radio FrequencyIdentification (RFID) . . . . . . . . . 13-12
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 13-12
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-7
Reception . . . . . . . . . . . . . . . . . . . . . 7-9
Satellite . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Reading Lamps . . . . . . . . . . . . . . . . . 6-5
Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-25 Locking . . . . . . . . . . . . . . . . . . . . . . . 9-31
Rear Climate Control System . . . 8-5 Rear Doors . . . . . . . . . . . . . . . . . . . . 2-10
Rear Heating System . . . . . . . . . . . 8-4
Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-4
Rear Vision Camera (RVC) . . . . 9-36
Rearview Mirrors . . . . . . . . . . . . . . 2-13
Reclining Seatbacks . . . . . . . . . . . . 3-3
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 11-11
Recording Vehicle Data . . . . . . . . . . . . . . . . 13-14
Records
Maintenance . . . . . . . . . . . . . . . . .11-14
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-78
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-5
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Remote Vehicle Start . . . . . . . . . . . 2-4
Replacement Bulbs . . . . . . . . . . . 10-33
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-27
Maintenance . . . . . . . . . . . . . . . . .11-13
Replacing Airbag System . . . . . . 3-27
Replacing LATCH System Parts after a Crash . . . . . . . . . . . 3-42