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Customer Information 317
Limited wants you to be aware of its
participation in a no-charge
Mediation/Arbitration Program.
General Motors of Canada Limited
has committed to binding arbitration
of owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved by
an impartial third party arbiter, and
may include an informal hearing
before the arbiter. The program is
designed so that the entire dispute
settlement process, from the time
you file your complaint to the final
decision, should be completed in
about 70 days. We believe our
impartial program offers advantages
over courts in most jurisdictions
because it is informal, quick, and
free of charge.
For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call
the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French),
or write to:The Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied
by the Vehicle Identification
Number (VIN).
Customer Assistance
Offices
Chevrolet encourages customers to
call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Chevrolet,
the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Chevrolet Corvette Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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318 Customer Information
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.Membership Benefits
E:
Download owner manuals and
view vehicle-specific how-to videos.
G: View maintenance schedules,
alerts, and OnStar Vehicle
Diagnostic Information. Schedule
service appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number
(VIN) 0311.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
. Download owner manuals.
. Find the
Chevrolet-recommended
maintenance services.
GM Mobility
Reimbursement Program
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Customer Information 319
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility Program. Visit www.gm.ca
or call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
. Telephone number of your
location.
. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered. Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
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Customer Information 323
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will notspecify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance
Program
0319.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
. Vehicle license plate number.
. Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
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328 Customer Information
OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
SeeOnStar Additional
Information 0334.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.
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OnStar 335
.Press|to speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service. See
Radio Frequency
Statement 0325.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
|to help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
|or
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
|and ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days
without an ignition cycle. If the
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342 Index
ConnectionsOnStar®. . . . . . . . . . . . . . . . . . . . . . 332
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 192
Control of a Vehicle . . . . . . . . . . . . . 160
Convenience Net . . . . . . . . . . . . . . . . 90
Convertible Top . . . . . . . . . . . . . . . . . . 49 Messages . . . . . . . . . . . . . . . . . . . . 121
Convex Mirrors . . . . . . . . . . . . . . . . . . 42
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 235
Engine Temperature Gauge . . 103
Engine TemperatureWarning Light . . . . . . . . . . . . . . . . 111
Cooling System . . . . . . . . . . . . 232, 234
Engine Messages . . . . . . . . . . . . 123
Courtesy Lamps . . . . . . . . . . . . . . . . 144
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 321
Cover
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Cruise Control . . . . . . . . . . . . . . . . . . 202 Light . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Messages . . . . . . . . . . . . . . . . . . . . 122
Cupholders . . . . . . . . . . . . . . . . . . . . . . 88
Customer Assistance . . . . . . . . . . . 318 Offices . . . . . . . . . . . . . . . . . . . . . . . . 317 Customer Assistance (cont'd)
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 318
Customer Information
Service PublicationsOrdering Information . . . . . . . . 324
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 315
D
Damage Repair, Collision . . . . . . . 322
Danger, Warning, and Caution . . . . 3
Data RecorderPerformance . . . . . . . . . . . . . . . . . . 146
Data Recorders, Event . . . . . . . . . 327
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 141
Defensive Driving . . . . . . . . . . . . . . . 159
Delayed Locking . . . . . . . . . . . . . . . . . 35
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 334
Differential, Limited-Slip . . . 201, 202
Distracted Driving . . . . . . . . . . . . . . . 159
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . .113
Ajar Messages . . . . . . . . . . . . . . . 122
Delayed Locking . . . . . . . . . . . . . . . . 35
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Power Locks . . . . . . . . . . . . . . . . . . . . 35 Drive Belt Routing, Engine . . . . . . 314
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . 113
Driver Mode Control . . . . . . . . . . . . 194
Driving Competitive . . . . . . . . . . . . . . . . . . . 198
Defensive . . . . . . . . . . . . . . . . . . . . . 159
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 159
For Better Fuel Economy . . . . . . . 22
Hill and Mountain Roads . . . . . . 168
If the Vehicle is Stuck . . . . . . . . . 170
Loss of Control . . . . . . . . . . . . . . . 161
Off-Road Recovery . . . . . . . . . . . 161
Track Events andCompetitive . . . . . . . . . . . . . . . . . 162
Vehicle Load Limits . . . . . . . . . . . 171
Wet Roads . . . . . . . . . . . . . . . . . . . 168
Winter . . . . . . . . . . . . . . . . . . . . . . . . 169
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 152
E
Electric Parking Brake . . . . . . . . . . 190
Electric Parking Brake Light . . . . 108
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 211
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 247
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348 Index
Seats (cont'd)Power Adjustment, Front . . . . . . . 56
Reclining Seatbacks . . . . . . . . . . . . 57
Securing Child Restraints . . . . . . . . 84
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Messages . . . . . . . . . . . . . . . . . . . . 127
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 331
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 39
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 39
Service Accessories andModifications . . . . . . . . . . . . . . . . 213
Doing Your Own Work . . . . . . . . 216
Engine Soon Light . . . . . . . . . . . . 106
Maintenance Records . . . . . . . . 310
Maintenance, General Information . . . . . . . . . . . . . . . . . . 297
Parts Identification Label . . . . . .311
Publications Ordering Information . . . . . . . . . . . . . . . . . . 324
Scheduling Appointments . . . . . 321
Vehicle Messages . . . . . . . . . . . . 127
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . 109
Services Special Application . . . . . . . . . . . 303
Servicing the Airbag . . . . . . . . . . . . . 76 Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 243
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 179
Out of Park . . . . . . . . . . . . . . . . . . . 180
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 143
Special Application Services . . . . 303
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 312
Speedometer . . . . . . . . . . . . . . . . . . . 101
Start Assist, Hills . . . . . . . . . . . . . . . 192
Start Vehicle, Remote . . . . . . . . . . . 31
Starter Switch Check . . . . . . . . . . . 243
Starting the Engine . . . . . . . . . . . . . 177
Starting the Vehicle Messages . . . . . . . . . . . . . . . . . . . . . 128
Steering . . . . . . . . . . . . . . . . . . . . . . . . 160 Wheel Adjustment . . . . . . . . . . . . . . 92
Wheel Controls . . . . . . . . . . . . . . . . . 92
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Storage Areas Cargo Cover . . . . . . . . . . . . . . . . . . . . 89
Center Console . . . . . . . . . . . . . . . . . 89
Convenience Net . . . . . . . . . . . . . . . 90
Glove Box . . . . . . . . . . . . . . . . . . . . . . 87 Storage Areas (cont'd)
Instrument Panel . . . . . . . . . . . . . . . 87
Storage Compartments . . . . . . . . . . 87
Storing the Tire Sealant and Compressor Kit . . . . . . . . . . . . . . . 283
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 170
Summer Tires . . . . . . . . . . . . . . . . . . 258
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 45
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Infotainment . . . . . . . . . . . . . 146, 328
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 101
Text Telephone (TTY) Users . . . . 318
Theft-Deterrent Systems . . . . . . . . . 41Immobilizer . . . . . . . . . . . . . . . . . . . . . 40
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254 Buying New Tires . . . . . . . . . . . . . 270
Chains . . . . . . . . . . . . . . . . . . . . . . . . 275
Competition Oriented . . . . . . . . . 257
Designations . . . . . . . . . . . . . . . . . 259
Different Size . . . . . . . . . . . . . . . . . 271
If a Tire Goes Flat . . . . . . . . . . . . 275
Inspection . . . . . . . . . . . . . . . . . . . . 268
Lifting the Vehicle . . . . . . . . . . . . . 214
Low Profile . . . . . . . . . . . . . . . . . . . 256
Messages . . . . . . . . . . . . . . . . . . . . 128