Black plate (4,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
13-4 Customer Information Canada General Motors of Canada Limited
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer Assistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center Online Owner Experience
(U.S.) my.chevrolet.com The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E (Vehicle Information):
Download owner manuals and view
vehicle-specific how-to videos.
G (Maintenance Information):
View maintenance schedules,
alerts, and OnStar onboard vehicle
diagnostic information. Schedule
service appointments. I (Service History): View and
print dealer-recorded service
records and self-recorded service
records.
D (Preferred Dealer
Information): Select a preferred
dealer and view locations, maps,
phone numbers, and hours.
J (Warranty Tracking
Information): Track the vehicle ’ s
warranty information.
J (Recall Information): View
active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
on page 12-1 .
H (Other Account Information):
View GM Card, SiriusXM Satellite
radio (if equipped), and OnStar
account information.
F (Live Chat Support): Chat live
with online help representatives.
See my.chevrolet.com to register
your vehicle.
Black plate (5,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
Customer Information 13-5Chevrolet Owner Centre
(Canada) chevroletowner.ca Visit the Chevrolet Owner Centre: .
Chat live with online help
representatives. .
Locate owner resources such as
lease-end, financing, and
warranty information. .
Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections. .
Download owner manuals. .
Find the
Chevrolet-recommended
maintenance services. GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935. General Motors of Canada also has
a Mobility Program. Visit www.gm.ca
or call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance When calling Roadside Assistance,
have the following information
ready: .
Your name, home address, and
home telephone number. .
Telephone number of your
location. .
Location of the vehicle.
Black plate (11,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
Customer Information 13-11aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits. Service Publications
Ordering Information Service Manuals Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle. Owner Information Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00 –
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Black plate (1,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
INDEX i-1
AAccessories and
Modifications . . . . . . . . . . . . . . . . . 10-3
Add-On Electrical
Equipment . . . . . . . . . . . . . . . . . . . 9-41
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . 11-7
Adjustments
Lumbar, Front Seats . . . . . . . . . . . 3-4
Air Cleaner/Filter, Engine . . . . . 10-11
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-3
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . 3-29
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-20
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . . 3-22
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-20
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-20
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-18
Where Are the Airbags? . . . . . . 3-17 Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . 3-29
Passenger Status Indicator . . . 5-10
Readiness Light . . . . . . . . . . . . . . . 5-9
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . 3-28
System Check . . . . . . . . . . . . . . . . 3-15
Alarm
Vehicle Security . . . . . . . . . . . . . . 2-10
All-Season Tires . . . . . . . . . . . . . . 10-27
All-Terrain Tires . . . . . . . . . . . . . . . 10-28
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-5
Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 9-22
Warning Light . . . . . . . . . . . . . . . . . 5-15
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-61
Interior . . . . . . . . . . . . . . . . . . . . . . 10-65
Armrest
Front Seat . . . . . . . . . . . . . . . . . . . . . 3-6
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Assistance Program,
Roadside . . . . . . . . . . . . . . . . . . . . . 13-5
Audio Players . . . . . . . . . . . . . . . . . . 7-7
CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7 Audio System
Fixed Mast Antenna . . . . . . . . . . . 7-6
Radio Reception . . . . . . . . . . . . . . . 7-6
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic
Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Auxiliary Jack . . . . . . . . . . . . . . . . . . . 7-9
B Back Doors . . . . . . . . . . . . . . . . . . . . . 2-8
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-21
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Jump Starting . . . . . . . . . . . . . . . 10-55
Battery - California
Propostion 65 Warning . . . . . . . 10-2
Blade Replacement, Wiper . . . 10-22
Bluetooth
Overview . . . . . . . . . . . . . . . . . . . . . 7-10
Brake
System Warning Light . . . . . . . . 5-14
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-19
Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-22
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-19
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-24
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Black plate (4,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
i-4 INDEX Engine (cont'd)
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-17
Overheated Protection
Operating Mode . . . . . . . . . . . 10-17
Overheating . . . . . . . . . . . . . . . . 10-16
Pressure Light . . . . . . . . . . . . . . . . 5-18
Running While Parked . . . . . . . . 9-18
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-15
Event Data Recorders . . . . . . . . 13-14
Extender, Safety Belt . . . . . . . . . . 3-13
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-1
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
FFilter,
Engine Air Cleaner . . . . . . . . . .10-11
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-2
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-47
Changing . . . . . . . . . . . . . . . . . . . 10-48
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-69
Fluid
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-19
Washer . . . . . . . . . . . . . . . . . . . . . 10-18 Folding Mirrors . . . . . . . . . . . . . . . . 2-13
Folding Seatback . . . . . . . . . . . . . . . 3-6
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . 13-12
Front Seat Armrest . . . . . . . . . . . . . 3-6
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-37
Additives . . . . . . . . . . . . . . . . . . . . . 9-38
Economy Driving . . . . . . . . . . . . . 1-15
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 9-40
Filling the Tank . . . . . . . . . . . . . . . 9-39
Foreign Countries . . . . . . . . . . . . 9-38
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Low Fuel Warning Light . . . . . . . 5-18
Requirements, California . . . . . 9-38
System Messages . . . . . . . . . . . . 5-20
Full-Size Spare Tire . . . . . . . . . . 10-55
Fuses
Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-25
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-25
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-26 G Gauges
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-8
Speedometer . . . . . . . . . . . . . . . . . . 5-8
Tachometer . . . . . . . . . . . . . . . . . . . . 5-8
Trip Odometer . . . . . . . . . . . . . . . . . 5-8
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . 5-6
General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-41
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . 13-5
H Halogen Bulbs . . . . . . . . . . . . . . . . 10-23
Hazard Warning Flashers . . . . . . . 6-2
Head Restraints . . . . . . . . . . . . . . . . 3-2
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . 10-23
Bulb Replacement . . . . . . . . . . 10-23
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . 6-2
Black plate (6,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
i-6 INDEX Lights (cont'd)
Engine Coolant
Temperature Warning . . . . . . . 5-17
Engine Oil Pressure . . . . . . . . . . 5-18
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High-Beam On . . . . . . . . . . . . . . . . 5-19
High/Low Beam Changer . . . . . . 6-1
Low Fuel Warning . . . . . . . . . . . . 5-18
Low Washer Fluid Warning . . . 5-19
Overdrive Off . . . . . . . . . . . . . . . . . 5-15
Safety Belt Reminders . . . . . . . . . 5-9
Security . . . . . . . . . . . . . . . . . . . . . . 5-19
Tire Pressure . . . . . . . . . . . . . . . . . 5-17
Warning, Power Steering . . . . . 5-15
Locks
Automatic Door . . . . . . . . . . . . . . . . 2-7
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Lockout Protection . . . . . . . . . . . . . 2-7
Power Door . . . . . . . . . . . . . . . . . . . . 2-7
Loss of Control . . . . . . . . . . . . . . . . . 9-5
Low Fuel Warning Light . . . . . . . . 5-18
Low Washer Fluid Warning
Light . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . 3-38 Lumbar Adjustment . . . . . . . . . . . . . 3-4
Front Seats . . . . . . . . . . . . . . . . . . . . 3-4
M Maintenance
Records . . . . . . . . . . . . . . . . . . . . .11-13
Maintenance and Care
Additional . . . . . . . . . . . . . . . . . . . . . 11-7
Maintenance Schedule . . . . . . . . 11-3
Recommended Fluids
and Lubricants . . . . . . . . . . . . . 11-11
Malfunction Indicator Lamp . . . . 5-11
Manual Mirrors . . . . . . . . . . . . . . . . 2-12
Messages
Fuel System . . . . . . . . . . . . . . . . . . 5-20
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
Mirrors
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-12
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-13
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-13
Manual . . . . . . . . . . . . . . . . . . . . . . . 2-12
Manual Rearview . . . . . . . . . . . . . 2-13
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Mirrors, Interior Rearview . . . . . . 2-13
Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . 10-36 N New Vehicle Break-In . . . . . . . . . . 9-13
O Odometer . . . . . . . . . . . . . . . . . . . . . . . 5-8
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Off-Road
Recovery . . . . . . . . . . . . . . . . . . . . . . 9-4
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-8
Pressure Light . . . . . . . . . . . . . . . . 5-18
Older Children, Restraints . . . . . 3-30
Online Owner Center . . . . . . . . . . 13-4
Operating Mode
Overheated Engine
Protection . . . . . . . . . . . . . . . . . 10-17
Operation, Infotainment
System . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Ordering
Service Publications . . . . . . . . .13-11
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Overdrive Off Light . . . . . . . . . . . . 5-15
Overheated Engine
Protection
Operating Mode . . . . . . . . . . . . . 10-17
Black plate (7,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
INDEX i-7Overheating, Engine . . . . . . . . . . 10-16
Overview, Infotainment
System . . . . . . . . . . . . . . . . . . . . . . . . 7-2
PParking
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-24
Over Things That Burn . . . . . . . 9-17
Parking Assist . . . . . . . . . . . . . . . . . 9-30
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-10
Passenger Sensing System . . . 3-22
Perchlorate Materials
Requirements, California . . . . . 10-2
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-21
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-10
Power
Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Windows . . . . . . . . . . . . . . . . . . . . . 2-14
Power Steering Warning
Lights . . . . . . . . . . . . . . . . . . . . . . . . 5-15 Pregnancy, Using Safety
Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Privacy
Vehicle Data Recording . . . . . 13-14
Program
Courtesy Transportation . . . . . . 13-7
Proposition
65 Warning,
California . . . . . . . . . 10-2,
10-21, 10-55
R Radio Frequency
Identification (RFID) . . . . . . . . . 13-12
Radio Frequency
Statement . . . . . . . . . . . . . . . . . . . 13-12
Radios
AM-FM Radio . . . . . . . . . . . . . . . . . . 7-5
Reception . . . . . . . . . . . . . . . . . . . . . 7-6
Reading Lamps . . . . . . . . . . . . . . . . . 6-5
Rear Vision Camera (RVC) . . . . 9-31
Rearview Mirrors . . . . . . . . . . . . . . 2-13
Reclining Seatbacks . . . . . . . . . . . . 3-4
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 11-11 Records
Maintenance . . . . . . . . . . . . . . . . .11-13
Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . . . 10-59
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . 13-5
Remote Keyless Entry
(RKE) System . . . . . . . . . . . . . 2-2, 2-3
Replacement Bulbs . . . . . . . . . . . 10-23
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-30
Maintenance . . . . . . . . . . . . . . . . .11-12
Replacing Airbag System . . . . . . 3-30
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . 3-42
Replacing Safety Belt
System Parts after a Crash . . . 3-14
Reporting Safety Defects
Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-14
U.S. Government . . . . . . . . . . . 13-13
Restraints
Where to Put . . . . . . . . . . . . . . . . . 3-37
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . . 9-5
Black plate (8,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
i-8 INDEX Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . 13-5
Rotation, Tires . . . . . . . . . . . . . . . . 10-39
Routing, Engine Drive Belt . . . . . 12-3
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . 9-18
SSafety Belts . . . . . . . . . . . . . . . . . . . . 3-8
Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Extender . . . . . . . . . . . . . . . . . . . . . . 3-13
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . 3-9
Lap-Shoulder Belt . . . . . . . . . . . . 3-10
Reminders . . . . . . . . . . . . . . . . . . . . . 5-9
Replacing after a Crash . . . . . . 3-14
Use During Pregnancy . . . . . . . . 3-13
Safety Defects Reporting
Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-14
U.S. Government . . . . . . . . . . . 13-13
Safety System Check . . . . . . . . . . 3-13
Scheduling Appointments . . . . . . 13-7 Seats
Adjustment, Front . . . . . . . . . . . . . . 3-3
Folding Seatback . . . . . . . . . . . . . . 3-6
Head Restraints . . . . . . . . . . . . . . . 3-2
Lumbar Adjustment, Front . . . . . 3-4
Reclining Seatbacks . . . . . . . . . . . 3-4
Underseat Storage . . . . . . . . . . . . 4-1
Securing Child Restraints . . . . . . 3-42
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-10
Vehicle Alarm . . . . . . . . . . . . . . . . . 2-10
Service . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Accessories and
Modifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-4
Engine Soon Light . . . . . . . . . . . . 5-11
Maintenance Records . . . . . . .11-13
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 11-1
Publications Ordering
Information . . . . . . . . . . . . . . . . .13-11
Scheduling Appointments . . . . . 13-7
Services
Special Application . . . . . . . . . . . 11-7
Servicing the Airbag . . . . . . . . . . . 3-28 Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 6-3
Sliding Door . . . . . . . . . . . . . . . . . . . . 2-8
Special Application Services . . . 11-7
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . . 5-8
Starting the Engine . . . . . . . . . . . . 9-15
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Power, Warning Lights . . . . . . . . 5-15
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Storage Areas
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Underseat . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . . 4-1
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 9-8
Summer Tires . . . . . . . . . . . . . . . . 10-28
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-16
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System
Infotainment . . . . . . . . . . . . 7-1, 13-15